The figure arrived in good condition. Even the cardboard box surrounding the real order wasn't dented or damaged, my figure was completely intact and there wasn't a single scratch. I would order again... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The figure arrived in good condition. Even the cardboard box surrounding the real order wasn't dented or damaged, my figure was completely intact and there wasn't a single scratch. I would order again... Se mer
Företaget har svarat
First time ordering and really impressed. Just went for the standard delivery, figures were posted out next day and arrived very quickly. Very well packaged so the boxes were in perfect condition. Gre... Se mer
Företaget har svarat
Funkos sind alle in einem guten Zustand. Leider war der Versand nicht ordentlich kommuniziert worden. Dachte es würde nach Hause geliefert wurde aber leider nur in dem nächsten Hermes Shop hinterlegt,... Se mer
Företaget har svarat
Dealing with Pop Figures is a breath of fresh air in this day and age, they're one of the few companies still putting customers first. Good prices, lots of variety, great service, very quick response... Se mer
Företaget har svarat
Pop Figures LTD was established in 2020 by a small team of geeky friends with a desire to achieve a global brand in the industry we all love, Pop Figures. With an ever-growing love for Vinyl Figures and ever decreasing room in the house to store our beloved Pop friends, we branched out and created a business to help others grow their Funko collections at an affordable price.
Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered 5 days ago after paying for next day delivery but havent received any tracking information. I have emailed multiple times to enquire the status but have yet to have a reply. It's making me nervous now as I spent quite alot. Can someone please contact me regarding my order.

Svar från Pop Figures
Amazing value with reasonable shipping prices. Everything arrived super fast and very well packaged overall 10/10

Svar från Pop Figures
My order was duplicated so I was sent 2 of the same item and charged twice.
I was offered a refund but I would have to send the item back at my own cost, tracked, and I wouldn't be refunded for the original postage cost. This would give me a refund of £1.45 of the £8.98 I spent.
Customer Service advised that it was not a system error but I definitely did not check out twice.
Two orders were generated one number apart for exactly the same item to the same address and addressee. Even if I had made this mistake myself (which I'm adamant I did not), this is a small company who should have processes in place to notice something like this. Why would someone order the same item twice and incur two lots of postage to the same address. It doesn't make sense.
I would understand Amazon not noticing something like this but I expected more attention to detail from a small independent company which is why I prefer to use them when I can.
Won't use this one again though.
It seems that £9 is more important to this company than quality control and customer service.
*Additional, to date no-one at Pop Figures has answered my last email querying what processes there are in place to flag duplicate orders but weirdly customer service have had the time to comment on this review.....
Notice that their comment to this review also swerves the issue I have raised......

Svar från Pop Figures
De bestelling werd heel snel en intact geleverd. Toen ik de service desk nodig had, hebben zij mij zeer snel en adequaat geholpen. Ik zou hier zeker nog een bestelling plaatsen. Fijn en eerlijk bedrijf!

Svar från Pop Figures

Svar från Pop Figures

Svar från Pop Figures

Svar från Pop Figures

Svar från Pop Figures
Honestly, it’s ridiculous. Sabrina Carpenter Pops were £12.49 just a couple of weeks ago and now they’ve jumped to £24.99. Complete cash grab. Don’t support that just wait until March when they’re being restocked, along with the new Man-Child Funko.
You can still find them in certain Entertainment stores for the proper price (£12.49), so definitely check those first.
I was originally going to buy one for my niece, but after seeing this price hike? No chance. I’ll find her something else instead. :)

Svar från Pop Figures

Svar från Pop Figures
First time ordering and really impressed. Just went for the standard delivery, figures were posted out next day and arrived very quickly. Very well packaged so the boxes were in perfect condition. Great selection of figures too, some of which I've never seen in the shops so fab if you're after a particular one. Would definitely order from again, thank you!

Svar från Pop Figures
Good price compared to other sites and amazing delivery time in less than 24 hours, will definitely use again thank you

Svar från Pop Figures
Arrived on time and was the only place that had that figure in stock.

Svar från Pop Figures
Arrived quickly and well packaged.
Excellent price too

Svar från Pop Figures
such quick delivery it was almost unbelievable and packaged really well with such care.

Svar från Pop Figures
The product was authentic and came in really good condition and was packaged well!

Svar från Pop Figures
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.