Poparide Omdömen 

459
•
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

​I booked a ride for my family (3 people) from Sun Retreats Sherkston Shores to Toronto. Eng went completely above and beyond for us! When our checkout time unexpectedly changed to 11:00 AM, he gene... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

L'appli Poparide est super efficace pour communiquer rapidement entre conducteur et passagers.En tant que conductrice, je contrôle précisément tous les détails des heures, points de rencontre, nombre... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Super useful App, great community. Finding and booking a ride is a breeze (my usual trips are between Vancouver and Squamish). I’d improve some small things like making UI a tiny bit more intuitive... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great app that connects people and helps save lot of single trips... Great chats and great experiences while making extra bucks 😃

Företaget har svarat

Företagsinformation

  1. Transporttjänst

Skrivet av företaget

Poparide is a carpooling platform used by over one million members to share rides between cities across Canada. Whether you’re commuting for work, heading to school, or planning a weekend getaway, Poparide helps you travel affordably and reliably. We verify every driver’s licence, display ratings and reviews for both drivers and passengers, and use a secure online booking system with upfront pricing—so you always know what to expect. Our friendly support team is available 7 days a week to help whenever you need it. Download the app on iOS or Android, or book directly from the Web. With Poparide, you can feel confident every step of the way.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

459 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(459)

293 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

It’s better than others

It’s better than others. You have to improve your flexibility.

6 april 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

Thank you for your feedback, Falaye! Our team is always looking for ways to improve the member experience, and we would love to hear more of your thoughts. Please feel free to reach out to us at support@poparide.com with any further feedback you'd like to share. We're always happy to help! 😊

Betygsatt 5 av 5 stjärnor

Trustable Popular Rideshare Website

I found it the best trustable popular website among all ridesharing websites and options.

5 april 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

Thanks for your great rating! We love bringing people together and making travel easy and affordable 🚗🧡

Betygsatt 1 av 5 stjärnor

Awful experience

Awful experience. I booked commute over 1.5 months ago. 2 weeks ago I was refunded for my booking. No information from the company, no plan to resolve the inconvenience. The driver i had booked with reached out and said his account had an issue and was resolved so I could rebook. Which I did. Now two days before my drive to Montreal, cancelled AGAIN. I have flights to catch. This is a terrible last minute stressor. I would never recommend this company or service to anyone. It is clearly unreliable.

* edit* in response to companies comment below. Someone did reach out they offered me a $5 credit for the inconvenience.

4 april 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

Hi Brianne,

We are sorry to hear about the stress these cancellations have caused, especially with flights to catch. This isn't the experience we want for our members.

While driver availability and account issues can occasionally lead to situations like this, we recognize the impact this has on your plans, particularly with a flight to catch.

Our team has reached out to you directly to help find alternative options for your trip and provide additional support. We remain available to assist in securing a reliable ride as quickly as possible.

Betygsatt 5 av 5 stjärnor

Great service

Great service, im a frequent user of there's and will be again.

3 april 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

Thanks for your review! We're glad to have you as part of our community. 🙌

Betygsatt 5 av 5 stjärnor

Poparide is very help for the ride…

Poparide is very help for the ride takers and givers both. I've used their web and mobile both apps, it is very user-friendly and easy to us.

29 mars 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

Thank you for your kind words! We’re really glad to hear that you’ve had a smooth experience using both our web and mobile apps. 🤩 We're glad to have you as part of our community.

Betygsatt 5 av 5 stjärnor

Love pop a ride!

Love pop a ride!! Meet amazing people and saved loads of money and time

1 april 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

We're so glad you enjoyed your trip with Poparide! 💚 We aim to make travel more affordable for everyone.

Betygsatt 5 av 5 stjärnor

Always comes in handy

1 april 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

We are so glad to hear that Poparide always comes in handy for your travels. Making carpooling convenient and accessible is exactly what we strive for!

Safe travels on your next trip 🧡

Betygsatt 5 av 5 stjärnor

Easy booking / navigation

My experience with Poparide has been mostly positive.
The app is user-friendly and rides are easy to book.

1 april 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

This sounds amazing! 🤩 Thank you for sharing your experience. We enjoy bringing people together and making travel easy and affordable.

Betygsatt 5 av 5 stjärnor

Poparide has proven herself over years…

Poparide has proven herself over years on safety persons and her selected drivers. 👍

31 mars 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

Thanks for the kind words and for being an active part of our community! Safe travels from the team 🧡

Betygsatt 5 av 5 stjärnor

Very nice

Very nice, all the people coming with me jn the car where very nice people. This app, let you know about whom will you take in the car and have more information in case that something will happen. Very very good app for drivers and passengers. The app makes sure that payments go true and also protects the passengers in case that driver doesn't show up.

27 mars 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

We’re really glad you had a great ride and met some awesome people along the way, that’s what ridesharing is all about 😊

It’s also great to hear the safety and payment features are giving you peace of mind.

Safe travels, 🚗

Betygsatt 1 av 5 stjärnor

Mr Omer is a very hyperactive driver

Mr Omer is a very hyperactive driver, disrespectful, and arrogant
I. On the 5th of march, 2026,He drove to a gas station, left passenger in his car, took his prayer mat without saying a word , went to pray, am not against his religion, I mean I love praying, left us for over 15mins in the car, he came back, I was expecting him to apologize, but he did not say anything, what he is was " in 25mins we will be in kingston" and i replied really?, he said nothing, I did not write any review, because I felt maybe he had a bad day then
I finally confirmed Yeasterday that he is terrible man, after he thrown money on one of his passengers, terrible experience, I was shocked and terrified, because his level of aggression is not save for someone driving a passenger,
Yeasterday was off for me, I draw my conclusion that mr omer is not a nice person, he was suppose to drop me off at don mills according to his description, he did not ask anyone in the car, i mean other drivers would ask everyone their destination, only for me to find myself in a far distance from my home, I spent Xtra $100 for Uber just to get home because it was already traffic time. Popride should talk to popride drivers to be respectful, some of the drivers are very rude and they dnt care. I had a very bad experience Yeasterday.It was terrifying.

25 mars 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

We’re very sorry to hear about your experience.

We would appreciate the opportunity to investigate this further. Please reach out to our team at support@poparide.com with your trip details and any additional information.

Our team will review the situation carefully and take the appropriate actions.

Thank you.

Betygsatt 5 av 5 stjärnor

Very satisfied

Used it just for a couple of times, so far im very satisfied with the experience.

23 mars 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

Thanks for the kind words and for being an active part of our community! 🤩 Safe travels from the team!

Betygsatt 5 av 5 stjärnor

Amazing App

I have been using Poparide for more than 2 years now as a driver and as a rider too. This is an amazing app and service. I highly recommend this app.

21 mars 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

Thank you so much for your support over the years, it really means a lot to us. We’re glad to have you as part of the Poparide community 🚗🧡

Betygsatt 1 av 5 stjärnor

I just had a ride with Karim from…

I just had a ride with Karim from Montreal to Ottawa and it was extremely unsafe. First of all we left at 5:00pm and arrived at 8:10pm and there was not even traffic it was because we got lost. I fell asleep for one hour and then woke up when we were at a gas station and he went for a smoke but i have no idea what he smoked because it didn’t smell like nicotine or weed but it was after that we got lost so he was definitely high. We get back on the road after the gas station and we end up going on the route back to montreal. I saw the signs and then asked how far away we were from getting there because i was really worried and he said 20 minutes but then he turns around gets on the right highway to get to ottawa and i looked on my maps and we were 1h15 minutes away so then at the end of the ride he tells me that if i hadnt asked how far we were we would’ve went back to montreal cause he got confused. again he was definetly high the whole situation is so suspicious and he was driving so aggressively and fast after the gas station, he was tailgating drivers until they moved and cutting up. there was another lady in the car with her kid and she didnt even speak about anything which really surprised me how she wasn’t concerned for the safety of her kid. btw im a 18 year old university student and im definitely more shy so i was scared to say anything and honestly when we got lost i thought i was getting kidnapped especially with the mom not even worried about anything it really freaked me out.

20 mars 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

We’re very sorry to hear about your experience.

This is not the level of service we strive to provide to our members, as their safety is our top priority.

We would appreciate the opportunity to investigate this further. Please reach out to our team at support@poparide.com with your trip details and any additional information.

Our team will review the situation carefully and take the appropriate actions.

Thank you.

Betygsatt 5 av 5 stjärnor

Poparide is a great ride-sharing

Poparide is a great ride-sharing platform easy to use, reliable, and efficient. What stands out is their transparency and customer support: claims are handled very quickly and professionally, which builds a lot of trust. Overall, it’s a convenient and cost-effective way to travel

20 mars 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

Thanks for your kind words and for sharing your experience! 💚 We’re glad to help make travel more affordable for everyone 😊. Thanks for being part of our community!

Betygsatt 5 av 5 stjärnor

I’ve never had an unreliable experience…

I’ve never had an unreliable experience on the app, and I appreciate that these rides are much cheaper than buses and trains within Ontario.

19 mars 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

Thanks for sharing this, we really appreciate it! Glad Poparide has been a reliable and affordable option for you 😊

Betygsatt 1 av 5 stjärnor

Pop a ride- BAD COMPANY POLICY AND DRIVER VETTING

Pop a ride, you disappoint me. Because I didn't know who was charging me through my bank I requested a chargeback on the credit card. The trips were booked by mistake and cancelled immediately and I believe I sent reasons for the cancellations through the app.
The car and driver I finally got was frightening and the car was full of garbage. Then you blocked me because I missed your 1 day window to reply. I don't check my email everyday pop a ride. Then out of the blue you tell me I have breeched your agreements and am never allowed a pop a ride account again in the same email thread you asked me to respond to the requested chargebacks...? Keep my $45 dollars, I am happy to find a another way to travel.

17 februari 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

Hi Sarah,

We’re sorry to hear that your experience left you feeling this way. Situations involving chargebacks can be complex, and when one is initiated through a bank, we’re required to follow specific procedures.

If we’re unable to resolve the dispute directly with a member, the case must then be handled through our payment provider.

If you’d still like to discuss this further, we’d be happy to review it with you.

Our team has reached out through our official support channel at support@poparide.com.

Betygsatt 1 av 5 stjärnor

Ive book 3 times the whole day without…

Ive book 3 times the whole day without any single reply. Why bother to post the ride if the driver doesn't even reply to messages.

14 mars 2026
Omdöme utan inbjudan
Logotyp för Poparide

Svar från Poparide

Dear Kutemasu,

We're sorry to hear you're facing issues finding a ride.

Drivers with low responsiveness may be banned from the app, so we'll be happy to look into this.

Please reach out to us at support@poparide.com so we can take a closer look.

Thanks!

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