Pleasance & Harper | Jewellers & Watch Specialists Omdömen 

758
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Delivery was returned via DPD as had to be signed for by and I was out. However Lee Sullivan contacted me directly as soon as the package came back to Pleasance and Harper and arranged delivery via... Se mer

Betygsatt 5 av 5 stjärnor

Pleasance and Harper are a family run Business that still ensures that the customer comes first. The minute you walk through the door you are greeted by smiling, helpful, knowledgeable staff. I have... Se mer

Betygsatt 5 av 5 stjärnor

I’ve been looking at this Ltd edition watch for some time and planned to buy it tax free in Barcelona however the only one available was on display, also claiming tax back seemed problematic… so on my... Se mer

Betygsatt 5 av 5 stjärnor

I am extremely satisfied with my experience with Pleasance & Harper. Whenever I am local to Hereford, I always pop in and fantasise about owning some of their watches. But until much recently, tha... Se mer

Företagsinformation

  1. Klockbutik
  2. Smyckesbutik

Informationen kommer från olika externa källor

Pleasance & Harper began as a small business in 1879, trading from premises in Wine Street, Bristol. The company as it is now came in to being in 1919 when the original Mr Harper’s three sons came into the business and expanded the company opening shops throughout Wales, the Midlands and the West Country. Over the years the business was consolidated with the sale of a number of the shops. The recession of the 1990’s saw the business reduced to one store – Hereford – but the standing and reputation of this shop enabled the company to ride the recession and establish itself once more. In 1997 Mark, the fourth generation of Harpers brought new life to the business when he joined his father in the trade. After the death of first his Uncle Michael, then his father Anthony, Mark took over as chairman. He continues to uphold the principles set by his great grandfather at the beginning – the importance of family values. Following the opening of a second shop in 2010 Pleasance & Harper now offer an exciting and wide range of traditional and modern jewellery, timepieces and giftware, including brands such as Omega, Tag Heuer and Links of London. Alongside this they offer jewellery and watch repairs and an expert valuation service.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

758 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(758)

40 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Nice

Very nice earrings of very good quality

6 juli 2023
Logotyp för Pleasance & Harper | Jewellers & Watch Specialists

Svar från Pleasance & Harper | Jewellers & Watch Specialists

We are so glad to hear that you love the Clogau Eternal Love Earrings! Thank you for taking the time to leave a review. Your feedback is greatly appreciated.

Betygsatt 5 av 5 stjärnor

Well done!

Excellent communication at all times, the web site is very clear and has all the information you require and the products are very fine quality. Great company to do business with.

3 juli 2023
Logotyp för Pleasance & Harper | Jewellers & Watch Specialists

Svar från Pleasance & Harper | Jewellers & Watch Specialists

We are so glad to hear that you are happy with our service! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated. Enjoy your watch and wear in good health.

Betygsatt 5 av 5 stjärnor

Brilliant service from start to finish…

Brilliant service from start to finish and very quick delivery as well thank you

30 juni 2023
Logotyp för Pleasance & Harper | Jewellers & Watch Specialists

Svar från Pleasance & Harper | Jewellers & Watch Specialists

Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our service has exceeded your expectations. Thank you for choosing us!

Betygsatt 5 av 5 stjärnor

A brilliant retailer to buy from.

A brilliant retailer to buy from. Next day delivery, beautifully packed and excellent after sales.
Love the watch and the price. I would recommend to any buyer.

28 juni 2023
Logotyp för Pleasance & Harper | Jewellers & Watch Specialists

Svar från Pleasance & Harper | Jewellers & Watch Specialists

We are overjoyed to read your 5-star review! Thank you for your kind words and for supporting an independent jeweller. We truly appreciate your feedback and are always striving to improve.

Betygsatt 3 av 5 stjärnor

I've ordered a pair of earrings and all…

I've ordered a pair of earrings and all I've had the email to confirm order with the order number etc.
I've then waited until today (01.07) to contact them to enquire about my order as I've still not received it.
Following my email, I've received a response that I was supposedly contacted by them to advise the earrings were sold out, however no refund has been processed which I thought would be the first thing to do since the item I have purchased was sold out.
I'm not sure how long I would have waited for the refund if I haven't contacted them first.
Only after I've contacted the team, I was given an option for refund.

Update- no issue with refund, dealt promptly and without any fuss.

26 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Swift Delivery and Excellent Service

I purchased the F1 Tag watch from Pleasance & Harper and received it promptly on Monday. The pricing and service were outstanding. Although we saw the watch locally, we decided to order from Pleasance & Harper due to a discount. Despite warnings about ordering online, Pleasance & Harper delivered the timepiece without issues. They have a wide selection of watches and offer fast delivery.

17 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great fast service

Great fast service . Good communication and even adjusted the watch strap prior to shipping and arrived the next day . Would definitely use again.

25 maj 2023
Betygsatt 5 av 5 stjärnor

Great service and price

My wife had tried on the watch I purchased in a different store. I had been searching for the item to go on sale and I could not believe the price. I was kept up to date with my order progress and the purchase arrived as expected.

8 maj 2023
Betygsatt 5 av 5 stjärnor

Excellent service with a price match…

Excellent service with a price match promise. As a new customer I got 12% discount! Parcel arrived the next day well and securely wrapped and in pristine condition. Will be checking them out again in the future.

4 maj 2023
Betygsatt 5 av 5 stjärnor

Excellent service, excellent price

Omega watch was bought online from Pleasance & Harper, they are authorised dealers, they were cheaper than an online grey market dealer, excellent service, cannot fault them, beautiful watch arrived extremely well packaged with all the paperwork, certification and beautiful wooden box, cant recommended enough, i will definitely use them again.

6 april 2023
Betygsatt 5 av 5 stjärnor

First class service

I was able to purchase a difficult to get luxury watch that was out of stock in all my local jewellers and have it delivered well packed the next working day.

20 mars 2023

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