www.plasticsheets.com Omdömen 3 346

TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A very clear and easy to use website. As an older female replacing summerhouse windows myself I easily ordered the correct sizes for my project. I am very impressed by the quality and accuracy of t... Se mer

Betygsatt 4 av 5 stjärnor

Overall a great experience thanks to Hayley in customer service, she went over and beyond to rescue my order many thanks arrived today at 11.30am thanks to your intervention. Would agree with other... Se mer

Betygsatt 2 av 5 stjärnor

Sadly the same as a lot of people on here. 3 - 5 working days? Try 14 (working days - so over 3 weeks) from ordering to dispatch. But only after emails and calls. It's a shame as I'd given a week's... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ordered a plastic splash back In spearmint for our kitchen Was so easy to order and Delivery was quick It arrived within a week What amazing service We are so pleased it looks fantastic

Företagsinformation


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 86 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Betygsatt 5 av 5 stjärnor

I've just received a piece of perspex…

I've just received a piece of perspex and I can't believe how good it is. Packaged brilliantly. Size is perfect and not a single mark on it.
I hadn't realised companies existed for a single piece. I'm so glad I did my research.

12 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

SPOT ON!

The items were a really good price and were packaged well and delivered really quickly. I am not sure as to why this company has received negative reviews. I have actually placed another order!

12 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful Product, Worse Service

Poor product , dirty , broken and used.
Return still not arranged a week later.
No real communication from the company.

4 februari 2026
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Sam,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 5 av 5 stjärnor

I needed a clear plastic disc for a…

I needed a clear plastic disc for a water feature in the garden. I had a query pre order so phoned the company who were extremely helpful and resolved my query. The Perspex sheet arrived when stated, very well wrapped. The disc fits perfectly. If I need any more, I’ll know who to contact. All in all, excellent.

29 januari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Dont trust their express posting

I ordered four small 6mm perspex rectangular sheets and paid nearly £12 for their so-called express postage, which claimed delivery within 2 business days. In reality, it took a full week to arrive. That makes the express option a complete waste of money. When you read the small print, none of their postage options are actually guaranteed, which begs the question: what is the point of offering an “express” service at a premium price if it doesn’t deliver any faster? Very disappointing and misleading.

5 februari 2026
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hello,
Thank you for taking the time to leave this feedback. We’re genuinely sorry that the delivery did not meet your expectations, especially after selecting our express postage option. I have made contact with you to discuss the order.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 1 av 5 stjärnor

Terrible experience

Terrible experience. First time I have used this company and they cancelled my order without explanation I filled I all the correct details ect. I had to login on there website to find out.
Didn't even have the decency to email me and let me know
I will never use plasticsheets.com ever again

31 januari 2026
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Paul,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 5 av 5 stjärnor

Company experience.

Great service from this company. Sales staff were very helpful and polite. Accurate details were passed over by myself and was double checked by staff before dispatch. Item delivered securely packaged and on time. I would definitely recommend to any other shoppers.

6 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely superb company

This is an absolutely superb company ! I placed an order for two precisely measured shelves to go inside a very confined work space, and the supplied shelves fitted PERFECTLY.
The order arrived really quickly within 5 days, and the finishing of these items was absolutely as perfect as the measurements
I will definitely be using these people for any further orders of cut-to-size items !

23 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bird table roof

I ordered 2 (400x300x3mm) plastic sheets, the price was right and delivery time very good. This enabled me to complete my bird table in good time.
Very happy with the service I received.

24 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Beware of their unrealistic delivery times

Beware of their unrealistic delivery times and stock levels.
EXPRESS DELIVERY FROM STOCK,still waiting for it on day 35......

When the item was ordered, the website showed the item as "IN STOCK". The Shipping information on the check out page for "EXPRESS DELIVERY" showed "Estimated between Tuesday 16th December and Wednesday 17th December" when the order was placed on 15th December at 15:13.

I accept that sometimes deliveries can get delayed, but to be told on 5th January 2026 that you are still waiting for the item to be received before you can ship almost two weeks after the order, I find unacceptable and totally misleading.
My request for a full refund was met with the following response from customer service:
"Unfortunately, we are unable to honour your cancellation request at this time, as we are still within our 30-day contract.
As your order is Bespoke, we have 30 days to get your order to you correctly."
Today is day now DAY 35, a further request for a full refund has been made.
UPDATE: Refund now agreed.

19 januari 2026
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Roger,
Thank you for taking the time to share your experience. We sincerely apologise for the delay and for the frustration this has caused.
While the item was listed as “in stock” at the time of ordering, we acknowledge that the delivery timeframe provided was not met, and we fully understand why this is disappointing—particularly when Express Delivery was selected. This is not the level of service we aim to provide.
I have tracked the delivery, and I can see that the parcel was refused. I will contact you to confirm that a refund will be processed.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 5 av 5 stjärnor

Great customer service

Have bought lots of acrylic sheeting from this company. Always arrives well packaged. Recently had great customer service off Hayley who helped me when my latest ordered briefly went missing en route to me. Resolved quickly.

19 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor delivery arrangements.

I ordered a bespoke Perspex sheet on 8 Jan and it has yet to arrive. Phoned the company to be told the tracking number provided doesn’t work, so I just have to wait for it to turn up. Looks like I am by no means the only person to have such problems with their despatch. Not good for a p&p charge of over £8 for a smallish bit of Perspex….

18 januari 2026
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Paul,

Thank you for taking the time to leave your review. We are very sorry to hear about the delay and the frustration this has caused.
Your Perspex sheet was made to order, and while we always aim to dispatch bespoke items as quickly as possible, there are occasions where delays occur with our courier that are unfortunately outside our direct control. We appreciate that this is not ideal, especially given the postage charge, and we apologise that the tracking information did not update as expected. This is not the level of service we strive to provide, and we understand why you are disappointed.
The dispatch is currently with the Royal Mail. I will contact you to confirm.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 4 av 5 stjärnor

Read your emails

Read your emails! Ridiculous.

Order placed on Monday 12th 19:19. The following day on the 13th at 07:56 I emailed them through the address on their website requesting the order be cancelled. The order wouldnt have even been processed at all at this point. Received no response.

Sent another email requesting confirmation of cancellation at 15:55 on the 13th.

Still no response by the next day.

Wednesday 14th 12:37 email received from them confirm the item had been despatched.

Item delivered just now on the 15th at 11:25 AND STILL no email or anything from them.

Easy to order but completely unable to cancel an order, which is especially a problem if you've ordered a cut to measure item like i did. HENCE i contacted them as soon as i could to cancel. But theyve completely ignore emails to do so. Their ticket system is utterly useless.

Would not recommend purely based on this. Its really not professional at all. Now im stuck with this item I no longer need.

-------------------------------------------
Update -

Chris O'Reilly has kindly refunded me the cost of this item.

Thank you.

12 januari 2026
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Gareth,

Thank you for your review, and we’re sorry for the frustration this situation caused.

We understand why you contacted us so quickly to request a cancellation. Unfortunately, our cut-to-measure orders are sent into production very shortly after being placed, often before emails can be reviewed by our team. Once production has begun, we’re unable to cancel or amend the order, as the materials are already being processed specifically to the measurements provided.
I have contacted you so we can resolve this matter.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 1 av 5 stjärnor

Avoid this company!

Avoid this company!

I ordered a bespoke sized small perspex sheet, then quickly realised I no longer needed it. I messaged them within 20 minutes of the order and told them I wished to cancel.

They came back to me and told me that as the order is bespoke size I was unable to cancel the order. When I queried this they sent me a copy of their T&C's which apparently explain this but at no point during the entire purchase process did this company make me aware this was the case.

I have asked them 3 times to raise an official complaint regarding this and have also asked them for a copy of their complaints procedures but they done neither. The product was only £15 however there is a principle involved here.

Customer service is appalling. If I could give this company zero stars I would.

3 januari 2026
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hello,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 1 av 5 stjärnor

Total garbage..do not use

Quick service but all the radius cuts where on the wrong side of the plastic even though in the comments when I ordered i wrote "for the avoidance of doubt, the perspex will be positioned portrait and the radius cuts need to be on the top edges and not the bottom". Edges are meant to smooth but they are rough as toast..multiple cracks and chips. Total garbage and waste of £££. Nobody answers multiple emails...when you ring they act dumb and say you need to call another number that nobody answers.

1 januari 2026
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hello,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

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