Great and small meadow hay contaminated with long thin large amounts of white plastic. This is the 2nd bag I have had after returning the first for a refund and being told it would be investigated. Th... Se mer
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Det här tycker kunderna
I went to Pets Corner at Rake because my young Labrador had pulled me off my feet and he had also slipped his collar. The lady who served me was extremely knowledgeable, watched my dog and saw how he... Se mer
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As usual, the staff go out of there way to help, nothing is too much trouble. Always a smile when you enter the shop, amazing customer service. I've never been disappointed!!
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We’d just like to say a big thank you to Kim and all the staff at pets corner Warminster. The staff are always helpful polite and friendly and they are never short of good advice, whether it is hel... Se mer
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Företagsinformation
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Family run pet shop since 1968, find different and superior quality food and accessories and staff properly trained promoting ethical policies - come see the Pets Corner difference!
Kontaktuppgifter
Spindle Way, RH10 1TG, Crawley, Storbritannien
- www.petscorner.co.uk
4,4
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 49 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always helpful and friendly staff
Always helpful and friendly staff
On hand to answer all my queries
28 mars 2026
Omdöme utan inbjudan
Svar från Pets Corner
Thank you so much for taking the time to write us this lovely review. We are so pleased that you have had such great experiences whilst visiting our stores, and we hope to see you back in store soon!
Ordering online
This is the first time ordering online Canagan tinned cat food. Excellent and easy to use process and delivery was within one day which is exceptional. The only drawback when buying online are the tins are all the same flavour. A variety selection pack would be much more useful and versatile. Overall, the experience was purrfect.
2 mars 2026
Omdöme utan inbjudan
Svar från Pets Corner
Thank you very much for taking the time to write us a 5* review. We are really pleased to hear that you made use of our speedy delivery service. We really hope your cats enjoy their goodies and will certainly pass your feedback regarding a variety pack on to our web team for review.
We look forward to helping you and your pets in the future.
Everything you need (esp at short notice!)
I always find what I need for my dog. Good quality products, first aid equipment, supplements, toys, beds - anything you need particularly at short notice. The staff are kind and knowledgable - they know animals and products - special shout out to Pets Corner Chessington.
18 mars 2026
Omdöme utan inbjudan
Svar från Pets Corner
Thank you for taking the time to write us your lovely 5* review. We are so pleased to hear that you have had consistently great experiences with our store and team in Chessington.
We are delighted to hear that our Pets Corner values are shining through from the team at Chessington, as well as their passion and commitment to providing the very best service.
I hope we continue to serve you and your pet’s needs well in the future.
Amazing, knowledgeable staff!
We have a Spanish Water Dog Puppy and is very wary of new people and environments. During a shopping event in the Telscombe shop, they informes us of the Saturday morning Puppy hour. We went as soon as he was vaccinated. Unfortunately, we picked a Saturday with no other puppies. However, the staff were excellent. They understood he was nervous and the staff sat with him and made him feel comfortable. She explained everything she was doing and we were taken aback on her knowledge of puppy behaviour. If it wasn’t for the staff, we would not have continued with puppy hour. On a trip to Dobbies Brighton, they have a consistent number of puppies. Again, the staff knew their stuff and made me feel quite comfortable our puppy was in good hands. He was whimpering by the time I walked away and the staff were very patient and tried everything to encourage his enjoyment. We are not sure it is his thing but it is the staff who are just outstanding in both locations and the reason we will pursue this. If you have a nervous or wary puppy, give it a try. The staff know what to do and they will try everything to ensure your puppy has a great experience. You also get a discount in the store that morning.
7 mars 2026
Omdöme utan inbjudan
Svar från Pets Corner
Thank you so much for taking the time to write such a lovely review. We are so pleased that you had such a positive experience with your puppy at both the Peacehaven and Dobbies Brighton stores during the puppy hour. We will pass on your praise. I’m sure they will be extremely flattered by your feedback!
We place huge importance on the knowledge of our staff and invest a great deal in our academy training sessions to ensure our customers receive the best-tailored advice every time, so I am delighted to hear the Pets Corner values are shining through from both teams, as well as their passion and commitment to providing the very best service.
We are really looking forward to seeing you and your lovely Spanish Water Dog Puppy back for some more puppy hour fun!
Thanks to Jadwiga and the gang!
Jadwiga and the rest of the staff in the Henley Branch are unfailingly cheerful, friendly and welcoming, and have made me and my latest litter of kittens feel welcome whenever we've visited. All of the staff were absolute stars, and really helped to socialise my kittens. They are all clearly mad about animals, and have impeccable product knowledge. I wish that the company would stock the two things I use most often (Catsan litter and Royal Canin Mother and Baby Cat dry food) as I'd far rather give Pets Corner my business than the big name store in nearby Reading. I have, however, bought all manner of 'bits and bobs' from Pets Corner and have always been impressed by the quality and value for money. Four Great & Small Snuggle & Snooze Luxury Cat Cubes were a real highlight, going with the last litter of kittens to their forever homes. I hope these come back in stock by the time I have the next litter.
3 mars 2026
Omdöme utan inbjudan
Svar från Pets Corner
Thank you so much for taking the time to write such a lovely review. We're really pleased to hear that you and your kittens had a great experience at the Henley Branch and will certainly pass on your praise. We are sure they will be extremely flattered by your feedback!
Thank you for your feedback regarding product recommendations. We will pass this on to our purchasing team for further review.
We hope we can continue to serve you and your pet’s needs well in the future, and we look forward to seeing you back in-store soon.
Heavy duty items like their great and…
Heavy duty items like their great and small branded cat trees are fantastic and staff at the St Albans branch are knowledgable, helpful and friendly.
Only drawback for us is the smaller toys aren’t great. Bought a cat toy for £5, took it out the packaging and it disintegrated straight away. Don’t have the time or energy to return it to the store for a refund.
1 mars 2026
Omdöme utan inbjudan
Svar från Pets Corner
Hello, thank you very much for taking the time to write us a review. We're really pleased to hear that you've had a great experience at our St Albans branch. We will certainly pass this to the team there. We are, however, sorry to hear that you were not satisfied with the cat toy that you purchased. If we can be of any help, please reach out to our team here: https://www.petscorner.co.uk/contact-us/.
Svar från Pets Corner
Hello, thank you for taking the time to write us this lovely review. We are so pleased to hear that our team members were able to help. We hope your pets enjoyed their goodies.
As usual the staff at petscorner are…
As usual the staff at petscorner are very helpful..i vidited the Frome branch y'day as was met with the usual enthusiasm and help.
Also visited the MSN branch of Fri....unfortunately the product i wanted was not available but the staff went out their way to try to resolve my search.
Thanks again petcorner.
Margaret Thomas
15 februari 2026
Omdöme utan inbjudan
Svar från Pets Corner
Hello Margaret, thank you so much for your review. It is so lovely to hear that you had such a great experience with our staff in Frome and that we were able to find the product you needed. We hope your pets enjoy their goodies.
We really look forward to seeing you back and supporting both you and your pets in the future.
Very welcoming store
Visited the store for the first time on Sunday 8th February with our Staffie X Sharpie, also her first visit to a store. Raymond and Evie were very welcoming, knowledgeable and very helpful. We bought some treats and a few items. Will definitely go back again.
8 februari 2026
Omdöme utan inbjudan
Svar från Pets Corner
Hi Barbara, thank you so much for your 5* review. We are really pleased that you had such a good experience at our store. We will certainly pass your review on to Raymond, Evie and their senior management. We really hope that your pup enjoys their goodies.
We look forward to seeing you back soon.
PETS CORNER RICHMOND UPON THAMES
PETS CORNER RICHMOND UPON THAMES
I rarely review places but I had to post about PC Richmond. I have been coming to this store since the week it opened 3+ years ago. The pro manager Hannah is incredible. Her product, animal, behavioural and instinctive knowledge is unmatched. I have yet to ask her a question (and I ask A LOT of questions) that she doesn’t know the answer to or know how to find the answer to.
Hannah’s genuine passion and love of animals shines through her. Greeting every dog that comes into the shop and often knowing their name. She never forgets to give them a treat too from behind the counter. Little wonder every dog in the neighbourhood can’t walk past PC without pulling to go in to see her!
Hannah deserves every accolade she has already had and is yet to get. She really is a breath of fresh air in a world of AI answers, live chats and downright terrible customer service!
(Nb: This review is wholely separate and opposite to my views on the PC owner Dean Richmond whose deplorable, selfish, unforgivable actions on Fireworks night caused extreme animal upset and the devastating death of a neighbouring horse).
29 januari 2026
Omdöme utan inbjudan
Svar från Pets Corner
Hi Carrie, thank you so much for taking the time to write such a lovely review about Hannah and the team at Richmond Upon Thames. We will make sure that this gets back to Hannah and her senior management.
We place huge importance on the knowledge of our staff and invest a great deal in our academy training sessions to ensure our customers receive the best-tailored advice every time, so I am delighted to hear the Pets Corner values are shining through from Hannah, as well as their passion and commitment to providing the very best service.
We look forward to supporting you and your pets in the future.
Really helpful & knowledgeable in the…
Really helpful & knowledgeable in the shop. Very happy with the food they suggested 😊
29 januari 2026
Omdöme utan inbjudan
Svar från Pets Corner
Hi Hollie, thank you so much for your lovely review. We are really pleased to hear that your pet is enjoying their food.
We hope to see you back in-store soon.
Quick delivery
Quick delivery, packed very well as usual, good price. Courier left it where I directed them to so a great experience every time.
25 januari 2026
Omdöme utan inbjudan
Svar från Pets Corner
Hello, thank you so much for your 5* review. We are really pleased to hear that you made use of our efficient delivery services and had a good experience with the couriers.
We look forward to supporting you and your pets in the future.
Will definitely order again
from first to last a very professional experience.
Web site very easy to navigate and very informative,
lots of well described choices
Ordering process straight forward.
goods arrived well packaged and very quickly and exactly as described.
The dogs really enjoying their new toy.
22 januari 2026
Omdöme utan inbjudan
Svar från Pets Corner
Hi David, thank you for your lovely review. It's great to hear you had such a positive experience on our website and that your dogs enjoyed their goodies.
We hope to see you back soon.
Pets corner is excellent and delivery…
Pets corner is excellent and delivery service is great always comes quickly
21 januari 2026
Omdöme utan inbjudan
Svar från Pets Corner
Hello, thank you so much for leaving a positive review. We're really pleased to hear that you've had consistently good experiences with us.
We hope to continue supporting you and your pets in the future.
Very quick service from order to…
Very quick service from order to doorstep. Securely packaged item.
Thank you Pets Corner. 😉👍😁
21 januari 2026
Omdöme utan inbjudan
Svar från Pets Corner
Hi Clare, thank you for your 5* review. We're pleased to hear that you've made use of our speedy delivery services and had a great experience ordering from us.
We hope to see you back soon!
I felt a review was very much needed…
I felt a review was very much needed for lovely Jasmine from the Chineham store, Basingstoke, she was so knowledgeable with her advice about my dogs and in such a lovely, pleasant way, it was a pleasure to visit the store and find her, will always visit your Chineham store now
16 januari 2026
Omdöme utan inbjudan
Svar från Pets Corner
Hi Bridget, thank you so much for your positive review regarding Jasmine at the Chineham store. It's lovely to hear that you had such a great experience in the store, and this will certainly be passed back to Jasmine and her senior management.
We place huge importance on the knowledge of our staff and invest a great deal in our academy training sessions to ensure our customers receive the best-tailored advice every time, so I am delighted to hear that the Pets Corner values are shining through from Jasmine, as well as their passion and commitment to providing the very best service.
We're very pleased to see you back in store soon.
Pets corner are always great
Pets corner are always great. I get my cat litter here because it is the only one he will use and if I ever have any problems their customer service team are always really helpful and sort everything out.
22 januari 2026
Omdöme utan inbjudan
Svar från Pets Corner
Hi Roxy, thank you so much for your lovely review. It is really great to hear how well your cat is getting on with the litter and equally that you've had good experiences with the customer services team. We are always here to help if you need us.
We look forward to supporting you and your cat in the future.
Very easy from beginning to end Many…
Very easy from beginning to end Many Thanks
19 januari 2026
Omdöme utan inbjudan
Svar från Pets Corner
Thank you very much for your review and kind words.
These guys are fantastic
These guys are fantastic. Bend over backwards to help & use great delivery drivers too! They are polite, efficient & prompt. They stock a superb range of products which you cannot always find elsewhere. 100% recommend. Customer for over 6 years. Thank you!!!
21 januari 2026
Omdöme utan inbjudan
Svar från Pets Corner
Hello, thank you for sharing your positive feedback with us. I am delighted to hear this, and we are so pleased that you have had consistently great experiences with us.
It's an absolute pleasure to help you and your pets. We look forward to seeing you back soon.
Great service both in store and online…
Great service both in store and online - I e managed to get all the advice needed to buy all of our items for the puppy’s arrival.
Great premium selection of dog beds - Stanley will love his big comfy bed!
18 januari 2026
Omdöme utan inbjudan
Svar från Pets Corner
Hi Ben and Stanley, thank you for your review. This is so great to hear. We're so pleased our staff could be of help during such an exciting time, and if you ever do need us for any further advice, we are always happy to help.
We hope that Stanley enjoys his new bed and look forward to meeting him in-store.
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