Peter Beales Roses Omdömen 

369
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Prompt delivery and well packed in a sturdy box. A long cane inserted into the plant pot protected the stems from any potential damage. Pot compost was dry , needing to be watered immediately. No sign... Se mer

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Betygsatt 5 av 5 stjärnor

Bare root rose arrived quickly, packed well. Watered and planted immediately and within a few days buds appeared and plant is growing and looking very healthy I have ordered many roses from Peter Bea... Se mer

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Betygsatt 5 av 5 stjärnor

So glad Peter Beale Roses now delivers to Northern Ireland so that people here can avail of the wide variety they have for sale. Rose arrived in great condition after its long journey, along with d... Se mer

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Betygsatt 5 av 5 stjärnor

Absolutely stunning book I do have some amazing roses from ur company. I also saw your stand at Chelsea flower show absolutely amazing 💐🌺😍🥰🌷🌹had to have my picture taken under your stunning ros... Se mer

Företagsinformation

  1. Trädgårdsbutik

Skrivet av företaget

At Peter Beales Roses, we’re passionate about one thing – roses. Since 1968, we’ve proudly offered the UK’s widest and most diverse range of rose varieties, from rare and historic classics to modern hybrids. Whether you’re looking for a compact rose for a patio pot or a dramatic climber to transform your archway, you’ll find the perfect match in our award-winning collection. Renowned worldwide for our expertise in classic roses, we hand-bud and grow all our plants with care in East Anglia, ensuring each one is strong, healthy, and garden-ready. With 29 RHS Chelsea Flower Show Gold Medals to our name, you can be confident you’re buying roses of the highest quality. Many of our varieties are exclusive to us, meaning you won’t find them anywhere else in the UK. We’re here to help at every step – our friendly team is always happy to offer expert advice so you can find the ideal rose for your garden. Discover the timeless charm of roses with Peter Beales Roses – where beauty, heritage, and quality bloom.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

369 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 77 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(369)

341 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Fabulous

Delivery was quick. Roses arrived safely, well packaged and in good condition. Have been after an Eden rose (Grandsons name). This variety was 88 too the year we married.

11 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful quality

The roses are really beautiful. Over the years I have bought lots and lots of roses. The two I ordered are just beautiful and as they are to be gifts for very special friends I am just delighted. Quality is superb.

9 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Blue For You

My Blue for You rose came earlier than expected which meant I could give it to my friend as it was a gift.

12 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Replacement Rose

Thank you so much for replacing my rose that had failed. It looks to be a beautiful plant and was delivered at a time that suited me for replanting. Fingers crossed for it!

13 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First ever Beales delivery

I was very pleased with the quality of the roses when they arrived, this being my first ever order from Beales. The size of the plants and their healthy condition was better than I expected.
Also the packaging for their delivery was ideal. It protected them from damage during delivery.
Top marks all round 5*

16 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous Eden Rose!

I ordered an Eden Rose ‘88 and I am very happy with the item I received.
It is very healthy and already has a few flower buds.
In addition, it arrived on time and was delivered with care.

14 maj 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good and not so good

I ordered 2 hybrid T roses in containers. 1 was a good healthy rose of a good size the 2nd was a lot smaller and not so healthy looking. Normally satisfied with your roses so hopefully the smaller rose will soon improve now in the garden.

14 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent roses as usual

Excellent roses as usual. Bit of a mix up with my order, but it was corrected without any fuss or drama so no complaints at all. Looking forward to coming to your Festival of Roses this year and excited to see your new rose at Chelsea if I can get tickets in time.

14 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Customer service on the back burner during preps for Chelsea!!!!

I ordered a rose which was delivered on 7th May. Upon unpacking I was absolutely disgusted at the plant that had been sent out. It was appalling quality and had been repeatedly and incorrectly pruned and it was impossible to prune back to an outward facing bud because the few "buds" that existed were brown and shrivelled up and some shoots had gone soft and are starting to rot. I immediately took photos and emailed their customer services - they say they usually respond within 24 hours. They did not, so on 8th May I rang them and spoke to someone who said I would get a response by the end of the day. I did not, so just before 5PM I emailed them again to be told basically that they were doing their best to getting around to emails "in good time" because they were "busy preparing for Chelsea". Well this is now 5 full days and I have heard absolutely nothing from them. I'm sorry but Chelsea or no Chelsea I feel I should have had a reply by now - I am out of pocket and want a refund -so both the rose and their customer services are not up to standard. If they can't cope with emails when Chelsea is upcoming then maybe they should refrain from dispatching plants at all during this period. I have bought many roses over the years from other companies and can honestly say this one from Peter Beales is the worst specimen of a plant I have ever seen. First and last order from Peter Beales.

7 maj 2026
Omdöme utan inbjudan
Logotyp för Peter Beales Roses

Svar från Peter Beales Roses

We’re sorry to read that you were disappointed with your order and the experience you had with our customer service team.

After receiving your email on 7th May, your case was reviewed by our customer service team and referred to one of our rosarians for a second opinion before responding. We do this to ensure customers receive accurate advice and support, particularly where concerns relate to pruning, growth habit, or plant health.

From the photographs provided, the rose showed strong signs of active growth and establishment, including multiple healthy new shoots and fresh foliage. There was a small amount of dieback visible on one stem, which can occasionally occur, however new growth was already emerging from that area and the plant itself appeared viable and healthy overall.

We completely understand that waiting for a response can be frustrating, especially when expectations are that replies will be within 24 hours. During the Chelsea Flower Show period, response times were unfortunately longer than normal, but that should have been communicated more clearly and we apologise for the delay.

All of our roses are covered by a one-year guarantee, and our intention in referring the matter internally was to make sure we gave the correct assessment rather than a rushed response. We never want customers to feel ignored and we are sorry this was your experience.

Betygsatt 5 av 5 stjärnor

I've ordered several times from Peter…

I've ordered several times from Peter Beales and the roses are always in excellent condition, well packaged & prompt delivery.

12 maj 2026
Omdöme utan inbjudan
Logotyp för Peter Beales Roses

Svar från Peter Beales Roses

Thank you for your continued support and for taking the time to leave such a lovely review. We’re delighted to hear your roses have consistently arrived in excellent condition and that you’ve been happy with both the packaging and delivery service.

Betygsatt 3 av 5 stjärnor

A bit disappointing

A bit disappointing. It took ages to arrive and the rose was looking pretty sad for itself. I have cut off dead bits given it a good water in hope that it revives.

7 maj 2026
Omdöme utan inbjudan
Logotyp för Peter Beales Roses

Svar från Peter Beales Roses

We’re sorry to hear your rose arrived looking unhappy and that delivery took longer than expected.

Some roses can look a little stressed after transit, particularly during warmer periods, but they should recover well once watered and allowed time to settle in. That said, we’d like to take a closer look to make sure everything is as it should be.

Please send a few photos of the rose, along with your order number, to support@peterbealesroses.com and our team will be happy to look into this for you.

Betygsatt 1 av 5 stjärnor

Sorely Disappointed

Sorely disappointed
I ordered four roses. One rose was exactly what I hoped I would receive. One was less impressive and a bit 'leggy'. The final two of the four, I wouldn't have paid £5 for if I'd seen them at a garden centre. One has a few buds on it and no leaf, the other has a few buds that actually appear to be dead. Really not good enough IMO. I have now seen what I consider to be the dismissive reply from Peter Beales Roses below. I have emailed them twice with photographs and will certainly keep them posted if the sick looking roses I have received from them fail to thrive, especially as they look to me like bare root roses that have simply been put in a pot and sent out. Obviously, I don't know this for sure, but I am deeply suspicious.

7 maj 2026
Omdöme utan inbjudan
Logotyp för Peter Beales Roses

Svar från Peter Beales Roses

We’re sorry to hear you were disappointed with part of your order, although we do appreciate you taking the time to send photographs through for us to review.

Having looked at the images this morning, the second rose you mentioned does appear healthy overall, with plenty of fresh green stems and strong new shoots, which are both positive signs of an actively growing rose. While it currently has little to no foliage, this is not usually a cause for concern at this stage of the season.

Our roses are potted at different points throughout the year, and some varieties — particularly those potted later in the 2025 season — can naturally be behind others in leaf development. Some varieties are also slower to break into growth than others. Based on what we can see, we would expect this rose to begin producing foliage over the coming weeks.

That said, we completely understand your concerns given the difference in appearance between the four roses received. All of our roses are covered by a one-year guarantee, so if the plant fails to establish or does not continue developing as expected, please let us know and we will of course assist further.

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