Service and delivery quick. Rose plant not what expected. Didn’t look like it was on website. Smaller plant. Some of leaves looked mottled and crinkled. Know it is beginning of season for ros... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great healthy rose plants arrived early on a Bank Holiday weekend to my Sister in Law for a special birthday. Rachel Chambers support in Customer services was fabulous! Thank you ☺️ I can hi... Se mer
Företaget har svarat
We always buy our gifts for special occasions from World of Roses and have always been really pleased. The service and delivery is always excellent, the roses arrive safely and in a timely manner. The... Se mer
Företaget har svarat
I received my order after just a few days, everything really healthy as expected. Great service, highly recommended.
Företaget har svarat
Företagsinformation
Skrivet av företaget
World of Roses started growing roses in Bedfordshire in the 1960's. The family run business was started by Paul Chessum initially producing roses in his parents back garden. Over the years, the business has evolved and expanded to become one of the largest growers in the UK and Europe and is now in its third generation in the family. We are specialist suppliers and growers of premium quality British roses, supplying garden centres and our own online store. We have recently expanded our product range to offer beautiful gifts to cater for all occasions.
Kontaktuppgifter
Eventus House, PE6 8FD, Market Deeping, Storbritannien
- 0844 502 0511
- cs@worldofroses.com
- worldofroses.com
4,3
Utmärkt
5 tn omdömen
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Service and delivery quick but ….
Service and delivery quick.
Rose plant not what expected. Didn’t look like it was on website. Smaller plant. Some of leaves looked mottled and crinkled. Know it is beginning of season for roses but it was disappointing. This was a very special delivery for a member of my family in remembrance of her baby daughter. It was a shame it didn’t look more healthy. Hopefully new growth will be better. If I could’ve bought it from a garden centre, I would have but particular variety not available in local garden centres when I looked.
10 april 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I received my order after just a few…
I received my order after just a few days, everything really healthy as expected. Great service, highly recommended.
7 april 2026
Svar från World of Roses
Hello,
We're happy to hear that you received your healthy order quickly! We appreciate your kind words and are glad you enjoyed our service. Thank you for your recommendation!
Kind regards,
World of Roses Customer Service
Amazing quality of roses and choice
Amazing quality of roses and choice. Very healthy once delivered
5 november 2025
Svar från World of Roses
Hello,
We're happy you found such amazing quality and choice in our roses and that they arrived healthy. We appreciate your positive feedback!
Kind regards,
World of Roses Customer Service
Excellent service
Easy to pick. Quick delivery . Bought as a gift and was very well received.
1 april 2026
Svar från World of Roses
Hello,
We're happy to hear that the selection and delivery met your expectations, and the gift was well-received. Thank you for your positive feedback!
Kind regards,
World of Roses Customer Service
Good selection of unusual roses
Good selection. Easy to order and kept informed about delivery.
10 april 2026
Svar från World of Roses
Hello,
We're happy to hear that you had a positive experience! We appreciate your feedback regarding our selection and delivery updates. Thanks!
Kind regards,
World of Roses Customer Service
Everything went well from the point of…
Everything went well from the point of ordering to delivery!
10 mars 2026
Svar från World of Roses
Hello,
We're happy to hear that your order and delivery experience was positive! Thank you for sharing your feedback with our team.
Kind regards,
World of Roses Customer Service
Excellent service
Excellent service,rose came in perfect condition and very good packaging,will use again
9 april 2026
Svar från World of Roses
Hello,
We're happy the rose arrived in perfect condition with excellent service and packaging. We appreciate your positive feedback and look forward to your next order.
Kind regards,
World of Roses Customer Service
I purchased a rose and had it…
I purchased a rose and had it personalised with a name the rose was delivered on the day of my choice and was well packaged and it was in very good condition the customer service was superb from a query sent I was to ask a question I received a reply in under five minutes and then then the next day my I had reply confirming the details well done and thank you
2 april 2026
Svar från World of Roses
Hello,
We're happy to hear that the personalized rose was delivered on time and in excellent condition. We appreciate your kind words regarding our customer service and are glad we could respond to your query so quickly. Thank you for your positive feedback!
Kind regards,
World of Roses Customer Service
Very cheap card
Very cheap card. Was giving to a grieving partner in memory of a dear friend. No ot upto the standard I would expect for the money.
8 april 2026
Svar från World of Roses
Hello,
We're sorry the card wasn't the quality you expected, especially given the circumstances. We appreciate your feedback and will review our standards.
Kind regards,
World of Roses Customer Service
Really se bushIt was easy to find what I wanted and…
It was easy to find what I wanted and received my order within a couple of days
7 april 2026
Svar från World of Roses
Hello,
We're happy to hear that you had an easy time finding what you wanted, and we appreciate you noting the fast delivery of your order!
Kind regards,
World of Roses Customer Service
Diamond Rose
I liked the hession bag which the rose was packaged, as it was a present. The rose was smaller than I expected but looked healthy.
31 mars 2026
Svar från World of Roses
Hello,
We appreciate your feedback. We're glad you liked the packaging. We're sorry the rose was smaller than you expected, but we're happy it arrived healthy.
Kind regards,
World of Roses Customer Service
Well packed great price excellent…
Well packed great price excellent communication throughout easy to access site great offers plants are usually very health
7 april 2026
Svar från World of Roses
Hello,
We're delighted you found our site easy to use, appreciated the communication, and that your plants arrived healthy and well-packaged at a great price.
Kind regards,
World of Roses Customer Service
Not 3 to 5 working days delivery. Roses that eventually arrived were in a very poor state
Not 3 to 5 working days delivery. Took 10 days. Courier tracking information reported incorrect address which it wasn’t. No message with delivery. Not contacted back by customer services re absent delivery on enquiry. Roses delivered were damaged. Dried out and soil was all over the place. Items were for birthday presents so recipients had to complain to me regarding the state of the roses. Very embarrassing. Had to end up calling customer services re issues. Asked for replacement to be sent as soon as possible as they were birthday presents.
7 april 2026
Svar från World of Roses
Hello,
We're very sorry the delivery took longer than expected, the address was incorrect, and the roses arrived damaged for the birthday. We appreciate you contacting us and we'll investigate the delivery issues and the roses' condition to prevent this from happening again.
Kind regards,
World of Roses Customer Service
Poor quality, poor service, waste of money.
Used their “name a rose service”. Don’t bother to pay the extra, all you get is a crookedly, poorly printed scrap of paper with the persons name on, and a printed label stuck to the paper with your message printed on it! Just buy a rose locally and print your own name(s) and message and save money. I complained to customer service via email and it took a week to respond with an offer to print it again but straight this time! By which time it was too late.
30 mars 2026
Svar från World of Roses
Hello,
We appreciate your feedback regarding the naming service. We're sorry the presentation didn't meet expectations and the reprint offer arrived too late. We'll review our processes to improve the quality and response time. Thank you for bringing this to our attention.
Kind regards,
World of Roses Customer Service
Very pleased with the rose I ordered.
Very pleased with the rose I ordered which arrived in very good condition and on time.
30 mars 2026
Svar från World of Roses
Hello,
We're happy the rose you ordered arrived in very good condition and on time. We appreciate your positive feedback; thank you for letting us know.
Kind regards,
World of Roses Customer Service
Excellent roses will definitely use…
Excellent roses will definitely use again brilliant service too
6 april 2026
Svar från World of Roses
Hello,
We're happy to hear that you enjoyed the roses and our service. Thank you for your positive feedback; we appreciate your support very much.
Kind regards,
World of Roses Customer Service
Brought as a birthday present
Brought as a birthday present. She loved the rose. Arrived quickly as well.
6 april 2026
Svar från World of Roses
Hello,
We're happy to hear that the rose was loved and arrived quickly! Thank you for sharing this positive feedback about our service and product.
Kind regards,
World of Roses Customer Service
Climbing roses
Wonderfully healthy climbing roses upon opening. The delivery was quick and efficient. I will definitely use again.
27 mars 2026
Svar från World of Roses
Hello,
We're delighted the climbing roses arrived healthy and that you experienced quick, efficient delivery! Thank you for letting us know; we appreciate your intention to order again.
Kind regards,
World of Roses Customer Service
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