I have just ordered and received a ‘ Fab @ 70’ rose . This rose is for my best friends 70th birthday . It has arrived very well packaged , on the day expected and beautifully presented in the pink... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We bought a friend the Friends rose to celebrate her 60th birthday and also to mark 40+ years of us all being friends. The website was a little glitchy the day I ordered but the order successfully wen... Se mer
Företaget har svarat
We ordered our friend an 80th Birthday rose from your company, because we were given, the Golden Beauty rose by a friend on our 50th Wedding Anniversary. We have had the rose for nearly three years... Se mer
Företaget har svarat
A group of us ordered a beautiful rose - “It’s a wonderful life” for our friend’s 80 th birthday. The ordering process was very straightforward and the lady was extremely helpful when I phoned to as... Se mer
Företaget har svarat
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service and rose
I have just ordered and received a ‘ Fab @ 70’ rose . This rose is for my best friends 70th birthday . It has arrived very well packaged , on the day expected and beautifully presented in the pink bag which I chose .
Thank you English Roses, I am very much looking forward to giving my friend this gift later this week . I will share my experience with others and I totally recommend using this company .
Thank you . JoXX
We ordered our friend an 80th Birthday…
We ordered our friend an 80th Birthday rose from your company, because we were given, the Golden Beauty rose by a friend on our 50th Wedding Anniversary. We have had the rose for nearly three years and it is still beautiful.
The 80th Birthday rose arrived on our chosen date in lovely condition and our friend is very pleased with it. She remarked on the sweet fragrance of it and also liked the cotton gift bag, which she will use for other items.
Thank You.

Svar från Englishroses
The beautiful Friends rose
We bought a friend the Friends rose to celebrate her 60th birthday and also to mark 40+ years of us all being friends. The website was a little glitchy the day I ordered but the order successfully went through and the rose plant arrived on our chosen October date in a large sturdy box. Our friend loved the rose and is now looking forward to planting it in her beautiful garden.

Svar från Englishroses
A group of us ordered a beautiful rose…
A group of us ordered a beautiful rose - “It’s a wonderful life” for our friend’s 80 th birthday. The ordering process was very straightforward and the lady was extremely helpful when I phoned to ask a few questions. When the rose arrived it was wonderfully well packaged.
Our friend was delighted with her present and was so pleased that in September there were still some buds to flower and that it was a beautiful green and bushy plant. She also loved the willow basket which we opted to add as an extra so the rose was all ready to go straight onto her patio when she received it.
Very pleased with our purchase, thank you English Roses.

Svar från Englishroses
Simple easy ordering process and…
Simple easy ordering process and fantastic delivery slots. The recipient was overwhelmed with the rose which is in bud even though the season is coming to an end. Well worth every penny and wonderful service.

Svar från Englishroses
Easy to order
Easy to order, great delivery service very good quality of both rose's. Well boxed so the roses were not damaged. Will order again in the future. Would recommend to anyone. Paul Kitchener

Svar från Englishroses
My First Order from Englishroses…
This was my first order with Englishroses. I purchased the "Twice In A Blue Moon" Rose and received my order promptly on the 16th August 2026 and was firstly very impressed at the sturdy packaging, I had never had a plant so well packaged and protected. My rose was safely delivered and no damage at all. Having recently lost my Mum, I decided that as the Blue Moon Rose was both a favourite of ours with its beautiful colour and scent, this would be a lovely reminder of her and it has now taken pride of place in my garden and has already provided a bounty of colour and fragrance. I have been very impressed with this company and the quality rose that I have received. I will certainly be ordering from Englishroses again and highly recommend them.

Svar från Englishroses
Fantastic coral gardens rose no wonder…
Fantastic coral gardens rose no wonder it awarded best rose 2026 very pleased on how my rose was delivered exceptional packaging very very well done English roses excellent

Svar från Englishroses
Beautiful Get Well Jubilee Melliodora Rose
Beautiful get‑well Jubilee Melliodora Rose for friends who were delighted. The first purchase was a memorial gift voucher. The range of options made selecting something appropriate very easy. My second order - the rose was well packed, arrived in excellent condition and the quality was outstanding. I would highly recommend this company.

Svar från Englishroses
Shockingly bad customer service
Update: With regards the reply from ER below, I have not received a response to my email this week, you did not try and resolve the matter, infact, your representative hung up the phone on me. You have my order number, so please do reach out and respond via email if you truly do want to rectify the matter. Once resolved, I will update the post accordingly. Thank you.
DO NOT ORDER FROM THIS COMPANY!!!!!
Having ordered from this company on numerous occasions over the years and received good quality products, today I had the unpleasant experience of having to deal with their customer service for the first time. Having purchased a rose online and populating the delivery address using their pre-populate form from inputting the postcode and selecting the appropriate address, only for it to be delivered to my home address, not the recipients I selected. The address had the right delivery address, but had merged with my home postcode. I can only assume this had happened due to my billing address being previously set up on the account with my payment details.
After emailing and ringing English Roses to explain the error and possible IT issue, I was told repeatedly that there was nothing that could be done, as I should have checked my invoice properly. Not at any point did the customer services representative thank me for my repeat custom, or ask what she could do to help resolve the situation, nor thank me for flagging a possible and significant floor in their IT infrastructure.
I felt completely ignored, was blamed for the mistake, was made to feel like I was digitally illiterate, despite working with IT systems daily, and then had the phone hung up on me. In addition, my follow up email has been ignored.
Despite ordering from them regularly for gifts and recommending them to family, friends and colleagues, I can safely say that will not be the case in future. This company are absolutely appalling with their clients when something goes wrong. (Order number: 85157). Sort out your customer service, as today you have lost a repeat customer!

Svar från Englishroses
Good service and communication
The rose was a gift and it arrived on the right day. Recipient seems pleased with it.

Svar från Englishroses
As usual roses arrived on time and…
As usual roses arrived on time and excellent condition

Svar från Englishroses
FIRST CLASS SERVICE
Excellent communications. The rose, which is beautiful and very healthy, was extremely well packed and delivered on the allotted day. I would certainly use this Company again .

Svar från Englishroses
Wonderful lasting memory
Easy to order, great communication re delivery. All arrived as requested and recipient was delighted. It will be a wonderful memory of a very dear friend. A super gift.

Svar från Englishroses
I ordered a Golden Beauty Rose to gift…
I ordered a Golden Beauty Rose to gift at a retirement event. I ordered in plenty of time, but had issues with DPD not delivering. I spoke to Jenny at English Roses, who was amazing, and got the issue resolved and the rose delivered in time. The quality of the rose plant and the exceptional service are amazing! Thank you.

Svar från Englishroses
A truly beautiful rose bush
A truly beautiful rose bush. Far superior to others I recently bought from other suppliers.

Svar från Englishroses
I had a problem in the phone and when I…
I had a problem in the phone and when I got reconnected, the sales person was so very helpful and friendly and patient
Everything was well explained and the rose arrived when it was requested to arrive.

Svar från Englishroses
Great communication
Great communication, arrived exactly as planned. Our friend was over the moon with it. She said "it is like the colour of the sun just left me my lovely daughter. Very happy with whole experience.

Svar från Englishroses
I was really pleased with the choice of…
I was really pleased with the choice of roses and the delivery service offered, my celebration rose was delivered in perfect condition the next day. Thank you.

Svar från Englishroses
I Placed two orders for 70 year special…
I Placed two orders for 70 year special Birthday with the cotton bag and the wooden Birthday wishes tag .
Both people were delighted with their rose bush and commented how lovely they were.A gift that they can keep and admire. The service was top class and delivered on time.

Svar från Englishroses
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







