Jemima Huddersfield Citroen what a star !!. I spotted a car online whilst abroad on holiday for sale and was keen to purchase. Jemima rang me and agreed the deal and I collected 5 days later... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Recently purchased a car from MG Preston and couldn’t be happier with the service from Lewis. From the very first phone call right through to collection, he was friendly, attentive and professiona... Se mer
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Excellent service from Humzah at Perrys Aylesbury. The whole buying process was straightforward and stress-free. Although the car's second key wasn't available when I collected the vehicle, Perry... Se mer
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I'll cover the negative first. When I took a test drive of a nearly new EV I liked the car but wanted reassurance on the battery State of Health. Both the salesman and his manager told me the... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to Perrys Motor Sales Ltd on Trustpilot! We love receiving reviews and feedback of all kinds from our customers.
Kontaktuppgifter
Perrys Head Office, Suite One, 500 Pavillion Drive, Northampton Business Park Brackmills, NN4 7YJ, Northampton, Storbritannien
- GroupCRM@perrys.co.uk
- www.perrys.co.uk
4,0
Bra
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent experience buying my used Mazda 2 from Perrys Blackburn Mazda
I had an excellent experience buying my Mazda 2 from Perrys Blackburn Mazda. Tim Richardson handled my initial enquiry professionally and introduced me to James Ainsworth, who provided outstanding service throughout the purchase. James was patient, knowledgeable and always happy to answer my many questions. He explained the finance and warranty options clearly without any pressure and respected my decision to pay in full. I also appreciated his excellent after-sales follow-up, checking that I was happy with the car and reminding me that I could contact him if I needed any help. I am delighted with my Mazda 2 and would highly recommend Perrys Blackburn Mazda.
8 juni 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Hi Dominic,
Congratulations on your new Mazda 2! We are absolutely over the moon to read your wonderful feedback.
It is fantastic to hear that Tim looked after your initial enquiry so professionally, and that James provided such patient, knowledgeable, and pressure-free service throughout your journey. We always aim to make the buying process as smooth and transparent as possible, so knowing you felt well-supported—both during the sale and with your after-sales care—really makes our day.
We appreciate you taking the time to share your recommendation, and we wish you many happy miles of driving!
Dont bother responding…
Well dont know what they would be like if they actually sold you a car. But haven't responded to two sales inquiries in the last 2 weeks - obviously dont need the extra sales
3 juli 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
We would like to have a better understanding about your experience. If you would like to provide more information relating to your experience, please contact us at Perrys.co.uk/feedback.
Needed a part
Needed a part, spoke to Julia who was extremely helpful. The service was excellent and the part arrived promptly, would definitely recommend.
1 juli 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Hi Roger! Thank you so much for the wonderful review. We are glad to hear that Julia was able to help you find exactly what you needed and that your part arrived so quickly. Word-of-mouth recommendations mean the world to us, and we appreciate you taking the time to share your experience. Drive safely, and please let us know if we can help you out again in the future!
Perrys of Blackburn amateurs or muppets
Tried to deal with these amateur's regarding a second hand vehicle sale an trade in but I am totally dismayed with the total lack of honesty integrity and sales only driven attitude firstly to try and get an honest assessment of the vehicle I was interested in and total blasé attitude of either you want it or you don’t approach that I have never in my entire time of dealing with Japanese manufacturers of which I cannot speak more highly of to being offered less than £2500 of what trade in value of the min stated bearing in mind my vehicle is probably at the same standard of quality inside and out was a total smack in the face and quite frankly just plain rude all they were interested in was pushing extra warranty on a 6 month old vehicle mileage wise all of this is not what I have come to experience over my many years dealing with the wonderful Japanese manufacturers of well put together and reliable vehicles all I can surmise is that it is a northern thing as this in my experience is not the norm in short I implore any prospective customers of these amateurs definitely think twice before entering into negotiations with these idiots because they will waste your time and money
2 juli 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Thank you for sharing your feedback regarding your recent experience with our Blackburn team Andy. We take all customer comments seriously and are concerned to hear that our service did not meet your expectations.
Our goal is to provide a transparent and professional experience for every customer, including offering competitive, market-reflective trade-in valuations and helpful guidance on vehicle protection options. We are sorry to hear that you felt our approach fell short of this standard and that the vehicle valuation did not align with your expectations.
Your comments regarding our communication style and process have been shared with the dealership management team for internal review. If you wish to provide futher details please go to www.perrys.co.uk/feedback.
Very helpful
Very helpful, explained everything in great detail, found the car I was looking for, went above and beyond when we had a problem with finance company. Marshall was our main sales manager, and when he was off, the other staff were just as helpful.
15 juni 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Hi Jill, what a wonderful review to read!
We are so glad that Marshall and the rest of the team could support you every step of the way, especially when it came to sorting out the finance details. Going above and beyond is exactly what we aim for, and it’s fantastic to hear that you felt well looked after even on Marshall's days off.
We appreciate you taking the time to share your experience, and we wish you many happy miles in your new car!
Alex was great to deal with
Alex was great to deal with. He even came to the train station to pick me up when I went to collect my new car.
Thank you Alex and Perrys for a great experience. 👍
26 juni 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Hi John,
It is wonderful to hear that Alex went the extra mile by picking you up from the train station to collect your new car. We pride ourselves on delivering that level of personal service, and I will be sure to pass your kind words along to Alex and the rest of the team.
Enjoy your new car, and we wish you many happy miles ahead!
Good service from start to finish
Good service from start to finish. No sales pressure, finance arranged and staff helpful throughout the process.
12 juni 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Hi Jennifer, we really appreciate you taking the time to share your experience with us. It is wonderful to hear that you enjoyed a smooth, pressure-free process from start to finish, and that our team could assist you with your finance arrangements. We always aim to make the journey as helpful and straightforward as possible. Enjoy your new vehicle!
Made very welcome when first walking…
Made very welcome when first walking in, nothing to much trouble from all the staff. No pressure from sales when looking around. Great experience from first to last to picking up car.
23 juni 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Hi Christopher, it is wonderful to hear about your experience! We always aim to create a welcoming, pressure-free environment for our guests, so it is fantastic to know the team looked after you so well from start to finish.
Enjoy your new car, and please let us know if you ever need anything else in the future!
Great Experience
Made an internet enquiry. From my enquiry to collecting of the vehicle it was a seamless service. Craig, the sales executive that handled the sale could not have been more helpful and professional. They say there is a north south divide, there certainly is as I got an amazing deal - thank you team Perrys Mansfield.
25 juni 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Hi David, congratulations on your new vehicle! We appreciate you taking the time to share your experience with Craig and the team at Perrys Mansfield.
It is fantastic to hear that the entire process was seamless from your initial online enquiry right through to collection day. Craig always aims to provide professional and helpful service, and we will be sure to pass your kind words along to him. We are glad we could deliver an amazing deal that made the journey worthwhile!
Enjoy your new drive, and please let us know if we can assist you again in the future.
I love the people at Perrys Broadstairs…
I love the people at Perrys Broadstairs they are so welcoming. I’d like to say thank you to jazz that helped me out getting my second car as my first one was written off, such a lovely person. Will definitely be back in a few years time to upgrade my car even though I love my new car at the moment.
17 juni 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Thank you so much Traci!! We know that replacing a vehicle after your first one was written off can be a stressful process, so we are glad that Jazz could be there to make things easier and welcome you to your second car.
Jazz is a valued member of the Perrys Broadstairs team, and we will be sure to pass your kind words along to them. We are glad to hear you are already loving your new car, and we look forward to welcoming you back whenever you are ready for that next upgrade in the future. Enjoy the new ride!
Positive experience
Very pleased with car, as described, salesman was friendly and professional and I did not feel pressured to take all the various warranties which was important to me
18 juni 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Thank you so much for sharing your experience with us! We are glad to hear that you are pleased with your new car and that it was exactly as described.
It is very important to us that our customers feel comfortable and informed rather than pressured, so we are happy to hear our salesman struck the right professional balance for you. Enjoy your new car, and please let us know if you ever need anything else in the future!
Everything was first class from the…
Everything was first class from the initial phone call to picking up my car
30 juni 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Hi David,
We appreciate you taking the time to share your experience with us! We are glad to hear that you received first-class service from that very first phone call all the way through to picking up your car.
Drive safely, and we look forward to welcoming you back to Perrys in the future!
The best service from finding my…
The best service from finding my perfect car all thought the process and after care is amazing. Would definitely recommend to anyone looking for a new car
23 juni 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Hi Emma,
We are so glad to hear that you had such a wonderful experience finding your perfect car! Knowing that you felt supported throughout the whole process and during your aftercare means the world to our team.
We appreciate you taking the time to share your recommendation, and we wish you many happy miles on the road ahead!
The experience at Perrys Mansfield…
The experience at Perrys Mansfield Mazda was great because I got detail introduction and explaination about my car and the financal plan. The sales Rep. Jordan did a good job to review with me for every document to avoid any confusion.
Valuable service plan.
Highly recommend.
30 juni 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Hi Sam, we really appreciate you taking the time to share your experience with us! It is fantastic to hear that Jordan took such great care of you and made sure everything regarding your new Mazda and financial plan was clear and straightforward.
We are glad you found the service plan to be a great value, and we are incredibly grateful for your high recommendation. Enjoy your new car, and we look forward to seeing you again in the future!
Avoid - Perry’s aylesbury
Perrys Aylesbury , awful dealership , Rang 3 times to purchase a car outright they had advertised, can’t get through but just keep being transferred to a central contact centre who say they will pass message on for them
To call back but they never do .
27 juni 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Hi Phillip, thank you for providing this feedback. We're really sorry to hear about your experience, that's not the standard we aim for. Your feedback is important, and we'll make sure it's shared with the relevant team.
Top salesperson award!
I felt well looked after throughout the whole experience. Oscar is very thoughtful and answered my every question with good humour and consideration. He is, without a doubt the very best, helpful salesperson.
19 juni 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Hi Cein! Thank you so much for taking the time to share your experience with us.
We are absolutely over the moon to hear such wonderful feedback about Oscar. He always aims to bring a mix of great humor and careful attention to our customers, so knowing he took such good care of you is fantastic. We will be sure to pass your "Top Salesperson" award along to him—it will completely make his day!
Enjoy your new vehicle, and please let us know if you ever need anything else
Perrys invalidate their own warranty?
We purchased a used Renault Kadjar in April 2026 from Perrys at Rotherham. The price was £7495 and was to come with a new MOT, serviced and 12 months warranty (the warranty becomes important later in this review).
Initially there were a couple of little niggles, the aircon was not working and, despite the vehicle having undergone a “pre MOT” it initially failed. These issues were addressed later but it raises concerns over the quality of the pre delivery inspection regime?
Anyway, later on after we had got the vehicle home we noticed via the service documentation that the cam belt should have been changed 4 years prior. We raised this issue with the dealership at Rotherham but lets just say, they were less than helpful, claiming it was a service item, not part of a standard service, not something Perrys do and a whole load of other reasons, but the end result was that they would not help.
So let’s move onto the warranty. This was provided by Perrys with the car at the time of purchase. In the terms and conditions of that warranty it clearly states that “the vehicle MUST be maintained to manufacturers standards for the warranty to be valid” The manufacturers standards dictate the the cam belt MUST be changed after 6 years, regardless of mileage. Perrys were sent a copy of this from Renault. Still however they would not budge. It was pointed out to them in several emails that the warranty was invalid DUE TO THE STATE THAT THEY SUPPLIED THE VEHICLE IN. The cost to replace the cam belt, and therefore validate the warranty was £500. Perrys would not budge. Some time passed and by now I was talking to Perrys head office. I advised that, having taken legal advise (and indeed I had via RAC Legal Services) it was my intention to have the work carried out at my own cost and to then seek recompense via the small claims court. Eventually they agreed to pay a contribution of £350 towards the work upon me sending them an invoice proving it had been carried out. This I did and the £350 was credited as promised.
I am still angry about this. Despite the outcome I am still £150 out of pocket. You do not expect, having purchased a vehicle from a “reputable” dealer, to then be faced with a £500 bill on day 1, or risk catastrophic engine failure and zero warranty. It is highly unlikely I will deal with Perrys again. If you do choose to buy a used vehicle from them, my advice would be to check the service records and ensure it meets the standards of the warranty they supply.
EDIT FOLLOWING RESPONSE FROM PERRYS: I see they failed to explain how the way they supplied the vehicle impacted the suppled warranty?
27 april 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Thank you for taking the time to share your feedback Carl. We take all customer reviews seriously and regret to hear that your initial buying experience did not meet your expectations.
We aim to ensure all our vehicles are supplied to a high standard, and we apologize for the frustration caused regarding the cam belt and warranty requirements. While we understand you remain disappointed about the remaining cost, we are glad our Head Office team was able to work with you to reach a resolution and provide a £350 contribution toward the work.
Your comments regarding our pre-delivery inspection and communication have been noted internally to help us improve our service moving forward. We appreciate your feedback and wish you all the best with your Renault Kadjar.
Car Purchase
Chelsea handled the purchase of my peugeot 3008 1.6 in a 1st class manner.Chelsea went the extra mile to ensure everything went smoothly and she is an asset to the sale's team at Perry's MG Preston. Thankyou and kind Regards Steve from Leeds.
20 juni 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Hi Steve!
We really appreciate you taking the time to share your experience with us all the way from Leeds! It is fantastic to hear that Chelsea provided first-class service and went the extra mile to make your Peugeot 3008 purchase seamless. She really is a superstar on our team at Perrys MG Preston, and we will be sure to pass your kind words along to her.
We wish you many happy miles and safe travels in your new car!
Would definitely use it again
I recently bought my car from this dealership and I’m very happy with my purchase. I was looked after by Less, and I honestly can’t fault him. He answered all of my questions, and everything I pointed out on the car was fixed and rectified before I came to collect it.
He was friendly, professional, and provided all the information I needed. He even checked in a few days after the purchase to make sure I hadn’t experienced any issues.
Definitely top service from him, and I would highly recommend both Less and this dealership.
16 juni 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Congratulations on your new car! We are so glad to hear about your fantastic experience with Less. He always goes the extra mile to make sure everything is absolutely perfect before our customers drive away, so he will be incredibly happy to hear your kind words.
We really appreciate you taking the time to recommend Less and our dealership. We look forward to seeing you again in the future—wishing you many happy miles ahead!
Great service
Very friendly and took the time to explain with no hard sell.
Exchange and car pick up was very smooth and organised. Over great service. Thanks to a very nice young jazz.
8 juni 2026
Omdöme utan inbjudan
Svar från Perrys Motor Sales Ltd
Hi Scott,
We really appreciate you taking the time to share your experience with us! It is wonderful to hear that your car exchange and pick-up went so smoothly and that you enjoyed our pressure-free approach.
We will be sure to pass your kind words along to Jazz—he will be incredibly pleased to know he made such a positive impression. Enjoy your new car, and please let us know if you ever need anything else!
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