I am very pleased with my different experiences of working with The Pen Shop. They assisted me when finding out what specific model of pen I had in the vast range of Mont Blanc pens, so that I could... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited The Pen Shop in the Trafford Centre on 25.06.22 to purchase retirement gifts for our MD. Prior to arriving I had a telephone conversation with Donna re Mont Blanc pen & wallet. She was most h... Se mer
Företaget har svarat
Made a very emotional purchase. Bought my Mont Blanc Fountain Pen in memory of my beautiful Wife Pam who passed in December as a last Birthday Present. It is beautiful and I can use it everyday to rem... Se mer
Too liitle too late. Altho.i contacted you.immediately after my order when a change could clesrly have been made, you waited over 24 hours to tell me nothing could be done. Nor was there ant info... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The Pen Shop is Europe's largest luxury pens & gifts specialist, stocking brands such as Montblanc, Parker & Cross. Shop online today with free UK delivery.
Kontaktuppgifter
24 Newgate Street, NE61 1BA, Morpeth, Storbritannien
- 0190 4870033
- sales@penshop.co.uk
- www.penshop.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very easy to order
Very easy to order, delivery on time and exactly what I needed at a good price.
Great experience
Easy to order, quick delivery and great choice of pens. I would highly recommend!
‘Does what it says on the Pen’
My Mont Blanc biro has been out of action for sometime as I struggled to find genuine refills .
I looked at ordering from Mont Blanc direct and I was not prepared to pay their ridiculous delivery charge.
The Pen Shop came up trumps and I will now always reorder from them. Highly recommend . Quick delivery .
Incorrect Supply
Hello, I ordered 2 x Shaffer K Med Blue refills but rec'd Roller Ball Refills. I was advised to return them with a note. No apology.
They were returned 4 Nov 25. I have a certificate of posting. To date there has been no response from you.
There's little cost involved but I would appreciate my refills. Thank You. Nick
Beautiful pen and great presentation!
The one I chose is for a gift.
It arrived just a few days after I ordered it. It had its own presentation box and looks as if it’s an excellent one.
Sent to Australia as a birthday present. I’m sure they’ll love it. Thanks for the great product and excellent service ‘The Pen Shop’ team.
They were able to supply difficult to…
They were able to supply difficult to find refills for my pen, the service was very quick and I shall be ordering from them again.
A little disappointed
Very happy with pen shop but a bit annoyed that they advertise free engraving but charged me £15 for two initials on the Mont Blanc I bought
Great service
Positive, helpful and speedy responses to queries. Product quality is great. Owner has dealt with me when closed for which I am grateful. Gone to great lengths to ensure that I was getting the right product. My grateful thanks to all the team.
Shirley
Easy to order and items arrived quickly.
Outstanding service levels my 2nd order…
Outstanding service levels my 2nd order from this company.
Very efficient & helpful company
Very efficient & helpful company. I picked a special pen gift & an inscription. And the pen and giftbox arrived 48 hours later! No problem! Recommended!
Refills arrived very quickly.
Quality pen and fast delivery
Quality pen and fast delivery. Christmas present for my husband
Great customer service
Ordered refills for my MB rollerball which were promptly delivered.
However, I’d inadvertently ordered the ballpoint version which obviously doesn’t fit. Good customer service response and quickly exchanged, without fuss. Thank you!
very quick and easy to find and order…
very quick and easy to find and order my fountain pen converter (if that's what it's called?). it arrived fast too.
No hassle!
Had difficulty accessing a refill for a special pen. Delighted when I found this site as all was clearly explained and just a click away.
Great service & Fast Delivery
Thanks Will for a great customer experience. I ordered spare refills for some pens and items promptly shipped. I will definitely be ordering again.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








