Pear Stairs Omdömen 

580
•
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Due to rot we needed to rebuild a large chunk of our stairs, quite a daunting prospect, and we didn't have any luck finding a carpenter to do the work. Eventually we found Pear Stairs who sell stair p... Se mer

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Betygsatt 4 av 5 stjärnor

I used Pear Stairs recently to order some Newel Post caps for our refurbished staircase. Ordering was simple and the product arrived in good time and of excellent quality. My only gripe was the cost... Se mer

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Betygsatt 5 av 5 stjärnor

Took delivery last week of our oak staircase for one of our projects, very well made and perfectly sized! We needed the delivery sooner than the estimated 3-4 week lead time given so asked if they co... Se mer

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Betygsatt 5 av 5 stjärnor

Highly recommended. I have dealt with Pear Stairs on a number of occasions over the years and have always been extremely impressed with both the quality of their products and the level of c... Se mer

Företagsinformation

  1. Trappentreprenör
  2. också i
  3. Gör-det-självbutik
  4. Heminredningsbutik
  5. Inredningssnickare
  6. Snickare
  7. Tillverkare

Om Pear Stairs

Skrivet av företaget

We at Pear Stairs manufacture and supply a huge range of unique, sustainable, high-quality and affordable staircases and individual stair parts through our online store for delivery across the UK or collection from our Mid-Wales based head office. We are experts in all things related to stairs and stair parts and can provide you with a range of traditional and modern styles of balustrades, newel posts caps, spindles, treads, stringers and more. We can also produce outstanding curved and glass staircases.

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Pear Stairs take pride in being one of the leading stair designers in the UK, offering luxury bespoke designs at competitive prices.
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STAIRCREATOR VISIT OUR WEBSITE CONTACT US

The Full Service

Skrivet av företaget

Stair Creator
Our Stair Creator tool now offers enhanced visualisation capabilities, allowing you to bring your staircase vision to life with just a few clicks. Our tool allows you to explore endless possibilities and see your ideas come to life in real time.
Site Measures & Fitting Service
We now offer a site-measuring service so you don't need to worry about it! As well as this we also offer an installation service - get in touch so we can discuss your next staircase!

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

580 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(580)

180 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great products

5 december 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi Brian,

Thank you for leaving your review and rating.

Hope to do business with you again soon.

Many Thanks,
Pear Stairs

Betygsatt 3 av 5 stjärnor

Good product but not suitable for all types of wall

We choose this product because the profile matched our existing stair hand rail. Unfortunately the weight of the product makes it unsuitable for some types of wall, e.g. Thermolite blocks. I think a warning about the weight ought to be displayed on your website.

23 november 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi Peter,

Apologies about the issues caused - I will pass your comments on to our website team so they can look at adding the weights.

Many Thanks,
Pear Stairs

Betygsatt 5 av 5 stjärnor

Excellent customer service

Due to the stairs I ordered being transported to Europe the dimensions were slightly to large. The team at Pear stairs were extremely helpful and modified the stairs ready for transporting. I could not of asked for a better customer service.
Highly recommend.

5 december 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi,

Thank you for leaving your review and rating.

Hope to do business with you again soon.

Many Thanks,
Pear Stairs

Betygsatt 5 av 5 stjärnor

price and quality

price and quality

19 december 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi Emilian,

Thank you for leaving your review and rating.

Hope to do business with you again soon.

Many Thanks,
Pear Stairs

Betygsatt 5 av 5 stjärnor

Great service as usual 👏 👍

Great service as usual 👏 👍
Thank you and merry Xmas

19 december 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi Tony,

Thank you for leaving your review and rating.

Hope to do business with you again soon.

Many Thanks,
Pear Stairs

Betygsatt 5 av 5 stjärnor

Great Company

When it comes to staircases, these guys really do know their stuff. The quality of the work and the fitters were very good. Would recommend.

There were a couple of delays with the design team in terms of getting the actual order in place and ready for manufacturing but overall I had a top notch Oak Staircase for our commercial premises manufactured and fully fitted with glass for less than £7,000 where we were being quoted well over £20,000 for a steel staircase.

19 december 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi,

Thank you for leaving your review and rating.

We are very glad to hear you were happy with your staircase.

Hope to do business with you again soon.

Many Thanks,
Pear Stairs

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, stairs always fit perfectly, very friendly and helpful staff.

2 december 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi Timothy,

Thank you for your review and rating.

Many Thanks,
Pear Stairs 🍐

Betygsatt 5 av 5 stjärnor

D mould trim

Very hard to get hold of these items locally , company had good stock and delivered quickly

29 november 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi Dafydd,

Thank you for your review and rating.

Many Thanks,
Pear Stairs 🍐

Betygsatt 5 av 5 stjärnor

On time

On time, and what I did expect

24 november 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi William,

Thank you for your review and rating.

Many Thanks,
Pear Stairs 🍐

Betygsatt 5 av 5 stjärnor

Very prompt delivery

I ordered a stair handrail on a Friday and it arrived earlier than expected the following monday morning - excellent. The handrail was well wrapped, straight and arrived safely.

21 november 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

HI,

Thank you for leaving your review and rating.

Hope to do business with you again soon.

Many Thanks,
Pear Stairs 🍐

Betygsatt 5 av 5 stjärnor

Great product and great customer…

Great product and great customer service.

I ordered individual treads to replace old ones. They look amazing and arrived promptly.

Customer service is really helpful as they helped me attach a secondary order i placed the next day, without shipping fee

Would recommend!

21 november 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi Alexis,

Thank you for your review and rating.

I will pass your comments onto the customer service team.

Many Thanks,
Pear Stairs 🍐

Betygsatt 4 av 5 stjärnor

Good and simple

Friendly, helpful and good price. Simple.

19 november 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi Robin,

Thank you for your review and rating.

Many Thanks,
Pear Stairs 🍐

Betygsatt 5 av 5 stjärnor

needed to return goods due to…

needed to return goods due to circumstance. The team refunded with no quible. excellent customer service.

Ryan W (Cumbria)

15 november 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi Ryan,

Thank you for your review and rating. Glad to hear your issue was sorted with no problem.

Many Thanks,
Pear Stairs 🍐

Betygsatt 5 av 5 stjärnor

What a lovely company to deal with

What a lovely company to deal with! When I had a problem with my order that was out of their control they went above and beyond to sort it

18 november 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi Tom,

Thank you for leaving your review and rating.
We are glad to hear that everything was sorted in a timely manner.

Hope to do business with you again soon.

Many Thanks,
Pear Stairs 🍐

Betygsatt 5 av 5 stjärnor

Upper Barn conversion …

I have been converting a Barn and acting project manager on my own project. Not having previous experience in selecting a joinery to manufacture and supply the stairs for my property and after contacting a number of companies and comparing the quality of service and materials I decided to go with Pear Stairs. The process was straightforward, the staff were very helpful and patient with me. The manufacturing and delivery dates were far quicker than the other companies. My carpenter was impressed with the build quality and even recommended them to another client. I found that Pear Stairs were well organised, flexible on delivery and overall competitive on price. A job well done without the stress and the stairs turned up on the date given.

17 oktober 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi Thomas,

Thank you so much for your review and rating.

If you would like to send some images in of your staircase we would love to see it! 😍

Hope to do business with you again in the future!

Thanks,
Pear Stairs 🍐

Betygsatt 5 av 5 stjärnor

Excellent customer service

Delivery was chaotic, but customer interface at Pears (Lauren) was excellent. Pear's price was pretty reasonable

13 november 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi Matt,

Thank you for your review and rating.

I will pass your comments onto Lauren.

Many Thanks,
Pear Stairs 🍐

Betygsatt 5 av 5 stjärnor

Great customer Service

Great products and great customer service.

13 november 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi,

Thank you for your review and rating.

Hope to do business with you again in the future.

Many Thanks,
Pear Stairs 🍐

Betygsatt 5 av 5 stjärnor

Had a problem with a couple of oak…

Had a problem with a couple of oak strings but Pears got in touch and have sorted it out, so excellent customer service 5*

11 november 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi Kevin,

Thank you for your review and rating.

Brilliant to hear your issue was sorted quickly.

Many Thanks,
Pear Stairs 🍐

Betygsatt 5 av 5 stjärnor

Great prices

Great prices. Fast delivery and materials come well packaged minimising the risk of damage

11 november 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi Tabassam,

Thank you for your review and rating.

Hope to do business with you again soon.

Many Thanks,
Pear Stairs 🍐

Betygsatt 4 av 5 stjärnor

Over all very good

Over all very good - the reason I didn't give 5 stars were the risers were 3mm proud so the chippy had to cut them all down, but otherwise well priced, good quality and friendly and efficient to deal with.

7 november 2025
Logotyp för Pear Stairs

Svar från Pear Stairs

Hi,

Thank you for your review and rating.

I will pass your comments onto our parts department.

Hope to do business with you again.

Many Thanks,
Pear Stairs 🍐

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