Pay Weekly Carpets Ltd Omdömen 

2 449
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

The carpet fitters didn't stop moaning, 2 very negative individuals who clearly had very little job satisfaction. Plus they didn't know how to put the carpet around the spindles and botched it with th... Se mer

Betygsatt 5 av 5 stjärnor

Friendly service from beginning to end. Their customer service answered any questions I had between ordering and fitting. They bagged up all the cut offs and bits they didn't use. Only downside is the... Se mer

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Betygsatt 5 av 5 stjärnor

I have used this company now to nearly complete my whole house, the low payments weekly really make it easier to complete a home and the carpet quality is amazing I have also had vinyl which is very g... Se mer

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Betygsatt 5 av 5 stjärnor

I’ve used pay weekly for about 8 years now and can’t fault them in anyway, from Nick our local agent and the fitters they use, our flooring was put down yesterday less than 2 hours and a brilliant job... Se mer

Företaget har svarat

Företagsinformation

  1. Golvförsäljare
  2. Sängbutik
  3. Persiennbutik
  4. Mattillverkare
  5. Soffbutik

Skrivet av företaget

Proudly operating since 2015, Pay Weekly Carpets is a nationwide, family owned business. With huge expansion, we now cover almost all UK mainland postcodes, with multiple offices and warehouses across each country. Our head office is based in Keighley, West Yorkshire and we have additional premises in Dundee, Birkenhead, Bradford, Hull, Colchester, Swindon and Belfast. What started as just affordable carpets and vinyl's, now includes a huge range of flooring products, made to measure blinds, furniture, electrical items, appliances, garden furniture, artificial grass and much more! We're immensely proud to be the original and largest Pay Weekly provider in the UK. You can find us registered on the FCA website for further peace of mind. As always, we're committed to making home improvements affordable and accessible to all. That's why all our flooring and blinds products are available with no credit checks needed and no interest fees added. All repayment plans for flooring and blinds are over 36 weeks with our super easy in house credit, with payments starting from as little as just £10 per week. You can find real reviews and real customer photos on our social media pages and we're always on hand to help, whether that's through social media, email or phone. You can ask us anything at any time.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,1

Alla omdömen

(2 449)

324 omdömen under de senaste 12 månaderna

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Betygsatt 2 av 5 stjärnor

Never again with this company

I asked for my whole place to be fitted but instead they told me they’ll do all the rooms but one in this one order but if you want that extra room done (which I asked to be fitted with the rest of my home) they said it would be easier if it was a separate order which is a lie to me due the size of the room they didn’t do the measurements came mean they’ll would have to order carpet an extra size bigger not only that they also it would have to be a different order because their vehicle isn’t big enough which I can proudly say that is a lie. I was also told that I’ll be measuring and fitting blinds they never came back to me about after they said someone will come and take measurements. i moved in December and now it’s the end of June, I still have used that room once due to the carpet not being fitted.
I live in a one bedroom flat. This company’s absolutely terrible.

30 januari 2026
Omdöme utan inbjudan
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Jm, unfortunately there is no identifiable information in this review, even after our request via email so we cannot help further.

Betygsatt 5 av 5 stjärnor

From the initial appointment for…

From the initial appointment for measuring, to rebooking the installation date to the actual fitting, all communication was clear & concise, they have made it very easy to get a new carpet without all the fuss

29 juni 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Rayvan, thank you so much for taking the time to leave us a review! Your kind comments are much appreciated and we look forward to welcoming you back in the future!

Betygsatt 1 av 5 stjärnor

Absolute rip off

Absolute rip off. I’ve used pay weekly s couple times and it’s always been a rip off but the way I only ever had to pay £40 deposit and £40 for fitting in the past and then all of a sudden the scouse fitter takes all my money to live on all £300 that was supposed to run a house and feed kids for a month. I even paid an £350 deposit still wasn’t good enough. Absolute repulsed don’t let these *uckers rip you off trust me there are alot of places that will do you deals and payment plans because this ain’t it. This is dirty and no longer affordable. There’s a shop in the port that’s really good they did my partners sisters 2 bed house all for £750 and that’s with fitting the kitchen floor themselves. There are other places if you are stuck like me please don’t resort to these money robbers please shop around first. They are scammers they are trying to sell you what you can get dirt cheap elsewhere. People chose this as an option because they are poor don’t let the “£10 a week” fool you. You’ll be forced to pay hundreds of pounds beside that. I truly hope this company is shut down sooner rather than later. The scouser even threatened to rip my carpets up how I wish I did it for him lmao. Not worth it the carpets look cheap and nasty to. Save your money.

26 juni 2026
Omdöme utan inbjudan
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Nicole,

Thank you for taking the time to leave a review.

The last time our fitting was £40 was around 8-10 years ago, this was always FROM £40 and depended on the size and area. We have only increased this twice in 10 years in line with the cost of living and it now starts from £60. Again this will fluctuate on the area (stairs, flat room etc) and the product.

It appears there has been some severe miscommunication here between multiple people including yourself, the sales agent and the fitter regarding the 2 pay weekly fittings and the pay in full fitting. We can only apologise profusely for that.

Betygsatt 1 av 5 stjärnor

Never using this company again

Been with this company years ,,now Ive been waiting nearly 2 months to have my laminated fitted and got a message to pay £29.99 and then ring Hayley to have it fitted ,not once have I paid delivery for anything B4 ,wasn't even told I've gotta pay delivery as usually the fitter brings the items,so now we have to pay for a fitter and then pay loads more to have them fitted ,,takes the mick,,I won't be using this company again ,told them on the phone that this morning as well ,they definitely lost a loyal customer here ,another thing to mention the staff are very rude ,used to be ok but not anymore,,

23 juni 2026
Omdöme utan inbjudan
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Donna, i have requested more information so i can locate your account and help you with this query. Please provide this information as soon as you can. Thank you!

Betygsatt 5 av 5 stjärnor

Claire who comes out for measuring up…

Claire who comes out for measuring up and showing the flooring samples is a lovely girl, so friendly and easy to get on with and knows her stuff! and Owen the fitter does a brilliant job, leaves the place spotless and does the flooring to perfection! I've used this company 3 times now and wouldn't go anywhere else. Would recomend to anyone.

19 juni 2026
Omdöme utan inbjudan
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Helen,

Thank you so much for taking the time to leave us a review. Your kind comments will be passed on to Claire!

Betygsatt 1 av 5 stjärnor

Was not happy with carpet as pins on…

Was not happy with carpet as pins on the strips sticking out the carpet on all the stairs safety hazard got to wait until someone comes out to sort it in a few days and underlay really thin and was told on phone it was a cheap carpet if I had of known that I wouldn’t of chose the carpet doesn’t look anything like the sample I picked

18 juni 2026
Omdöme utan inbjudan
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Michelle,

Looking at the account, i can see a service call has been carried out to rectify the mentioned issues.

If you still need us, please contact us on customer.service@payweeklycarpets.co.uk or 01535609200

Thank you!

Betygsatt 4 av 5 stjärnor

Pay Weekley

Had my diner lounge bedroom vynal done a good job looks great stair carpet nice carpet but has few creases in it

9 februari 2026
Omdöme utan inbjudan
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Thank you Sinead for taking the time to leave us a review. Your comments are much appreciated!

Betygsatt 5 av 5 stjärnor

What a fabulous Company

What a fabulous Company. New house, no carpets. They sorted it all out for me and even went above and beyond to arrange fitting before I had to move my in, which made life so much easier. From measuring to fitting and dealing with Andrea in the office can't fault them. Recommended them to a friend and she's having her place measured up next week
Thank you Pay Weekly Carpets.

15 maj 2026
Omdöme utan inbjudan
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Thank you Jane for taking the time to leave us a review. Your comments are much appreciated and will be passed onto Andrea!

Betygsatt 5 av 5 stjärnor

I had Claire out with myself to measure…

I had Claire out with myself to measure up for stair carpet she was super friendly and very helpful made me feel so at ease when ordering. She showed me samples and it was super quick to order I would definitely recommend pay weekly carpets especially if you have Claire calling with you. I have ordered twice from pay weekly carpets and both times were quick and easy. The 2 fellas who fitted the carpet were friendly and fitted the carpet perfect as I have open planned stairs.

24 februari 2026
Omdöme utan inbjudan
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Thank you Ann for taking the time to leave us a review. Your comments are much appreciated and will be passed onto Claire!

Betygsatt 5 av 5 stjärnor

I had Claire out to measure up for my…

I had Claire out to measure up for my flooring she was lovely friendly and knew the job and was very helpful

29 januari 2026
Omdöme utan inbjudan
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Thank you Neil for taking the time to leave us a review. Your comments are much appreciated and will be passed onto Claire!

Betygsatt 5 av 5 stjärnor

Customer service excellent

Claire was prompt and told us all about the company. She showed us the products, measured our rooms and told us how everything works. Her customer service is excellent and we’re looking forward to our floors going down. The whole process was quick and easy and we were able to set up the payment there and then. Would definitely recommend.

12 juni 2026
Omdöme utan inbjudan
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Thank you Jenny for taking the time to leave us a review. Your comments are much appreciated and will be passed onto Claire!

Betygsatt 2 av 5 stjärnor

Used this company a few times for…

Used this company a few times for flooring. Second time using them now for Lino and they just can’t fit it properly, looks awful lifting a lot not impressed.

9 juni 2026
Omdöme utan inbjudan
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Paul,

Photos were requested on the 17th June, if you could send these over, the fitting team will then arrange a service call for you to fix any faults.

Thank you!

Betygsatt 3 av 5 stjärnor

Blinds

I had my blinds delivered and fitted today by Graham who was fantastic, the blinds look lovely. The only problem was the lady called Hayley who measured the windows up measured them wrong, so Graham had to add a part of cardboard onto the blinds to fit them and make do. Hayley cancelled on me 5 times on the initial appointment with all different excuses- one being where she only had 1 job in my town that day so wouldn’t work out worth it ‘money wise’to travel to me. It was really frustrated where i was at work and rearranging childcare for her to keep cancelling, even arranging to come in an evening instead and cancelling a hour before at one point. It is disappointing that i have paid her £30 to measure the blinds and she done them incorrectly. Graham said it happens a lot with this lady to other customers, but I am happy with my blinds.
I am a regular customer with pay weekly, with my vinyl and carpet also fitted with you, couldn’t fault the service and workman it’s just every time I’ve been messed around and cancelled on by Hayley - even with my flooring as well. It seems like there is also other reviews about Hayley as well on here.

10 juni 2026
Omdöme utan inbjudan
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Rachel, unfortunately there is no identifiable information in this review, even after our request via email, so we cannot help further.

Betygsatt 5 av 5 stjärnor

Highly recommend!

Brian was lovely from the get go, came and measured up for me, and even nice enough to interact with my little boy. He answered every question I had with no problems & was very communicative throughout the process. Would highly recommend & the payments are easily affordable too!
The lads who laid the carpet down did a brilliant job :)

8 juni 2026
Omdöme utan inbjudan
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Thank you Charlie for taking the time to leave us a review. Your comments are much appreciated and will be passed onto Brian!

Betygsatt 5 av 5 stjärnor

Absolutely great customer service from…

Absolutely great customer service from anj shes been so helpful and patient. Definitely recommend

2 juni 2026
Omdöme utan inbjudan
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Thank you Samantha for taking the time to leave us a review. Your comments are much appreciated and will be passed onto Anj!

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