Pass The Property Omdömen 

Perfect accommodation for our large stag group in Bristol. Great communication and easy check in. Would recommend.

A property management company that genuinely tries to accommodate your every request. Often they are stuck between a rock and a hard place but cope with it all amicably.

Had a great stay in pass the property’s place in Bishopsworth Bristol. Well equipped, comfortable beds and good location, about 15 minutes to Bristol city centre. Great communication from the team throughout. We had a lovely stay thank-you.

Great property. Great seevice

We had an excellent stay at Canary Wharf, the lodge had everything you needed, the beds were really comfortable with soft bedding. Very peaceful location, and within easy access to main attractions of London, it was so nice to come back to the water after a busy day exploring. I would highly recommend staying here, very comfortable, clean, well equipped, and couldn’t fault the location of the lodge. Always easy to communicate via AirBnb. Very happy customers :) thanks for such an enjoyable stay.

We booked a house in Bath on airbnb 6 months ago with this company for a special occasion. With only 4 weeks until arrival, Pass the Property cancelled our booking, due to a "system glitch". It is simply not acceptable for a company of this size to take half a year to notice a technical error.

It felt like a convenient excuse to clear their calendar for higher prices close to the date as it is during peak season.

If you are planning to book one of their houses, I would think twice before trusting this company with your booking. They are clearly happy to hold your money for months and then cancel when it suits them with a very unprofessional excuse.

Recently booked a room had to change all the booking.com details to a friend who was also staying at the property after finally reaching the stage of them accepting her id and confirming it was fine they then asked for a second ID! This was almost back and fourth for 2 hours...
In the meantime I booked them another room and tried to get full refund!
We finally were allowed to have the property details, on the last day we tried to put keys back in the keysafe, code seem to have changed as key safe wasnt working. We decided to post they keys for safety reasons, I then Received q message to say weve been charged for a locksmith after numerous times of explaining we had no choice to post keys....

I went home with the keys by accident. I returned them within 24 hours. They were going to charge me £45 unless I left a 5 star review - so here it is. I have to post a picture of this review to them to get the refund on the full security depsoit.

AVOID!!! Would leave 0 stars is possible. Booked a Manchester apartment on East Union Street for a weekend for 9 of us. On arrival we could barely fit through the garden gate due to the bins overflowing with rubbish. General cleanliness of the house not great, carpets appeared unhoovered, surfaces generally dirty, bathroom shower curtain and shower head CAKED in pink mould. We had three toilet rolls provided which obviously didn’t go far, kitchen had no cups and no cloths/washing up sponges. Sitting room had scuffs on and chunks taken out of the wall, two traffic cones from previous guests?? and broken blinds. Duvets were stained and wrinkled as if not clean on, throws smelt of stale cheap perfume and clearly hadn’t been washed since previous guests, and our bedroom door didn’t actually close due to handle being broken and had to sleep with cases pushed up against it so it wouldn’t bang all night from the draft. To top it off the host is trying to charge us £170 for the blind that was broke when we arrived, that meant we had to move round the living room with the sun to avoid being blinded, and a tiny stain on a duvet that was also there when we arrived and meant that person had to sleep strategically to avoid being touched by the mystery stain.

I booked this property via Airbnb, the Manchester City Townhouse on Union Street, and honestly wish I could give it 0 stars.

From the minute we arrived it was clear the house hadn’t been cleaned properly. There was rubbish piled up outside from overflowing bins, it smelled awful and even blocked the entrance which felt like a safety issue.

Inside wasn’t any better. Dirty walls, a mouldy bathroom, and we even found bugs. A lot of things were broken too, including the blinds, and there were missing tiles and panels around the house. It just felt really run down and poorly looked after.

For a place that sleeps 10, the lack of basics was ridiculous. There were fewer than 3 rolls of toilet paper, no cloths or sponges to wash up, barely any dishes, not even a single glass, and not enough plates or bowls for everyone.

Then to top it off, after we left the host tried to charge us for a stain and a broken blind that were already like that when we got there. Given the state of the place, that’s completely unfair and now I am having to go through Air BnB to ensure I do not get charged.

Overall, the property felt unsafe and unhygienic and just not fit to be rented out. Airbnb really needs to check this place properly because in its current condition, people shouldn’t be staying here.

✨✨ AVOID LIKE THE PLAGUE ✨✨

Wish I could give a 0 star review. House was not at all clean when we arrived. It had broken blinds, dirty walls, mouldy bathroom and in a house that slept 10 people, less than 3 rolls of toilet paper plus not a single cloth/sponge to clean dishes with? On the topic of dishes, they were essentially none existent. Not a single glass to be found… not enough plates/bowls for everyone. Outside of the property was full of rubbish from the overflowing bins and absolutely stunk.

Easy to deal with, great property

Great for a weekend stay in Manchester

AVOID - they cancelled our accommodation with less than 24 hours to check in, we had booked and paid for this months in advance. Their customer support was completely unhelpful and the only alternative they offered was over an hour away in a different town completely. Stay clear!

We had a great stay in one of their properties, and the service was fantastic. Thank you very much.

Great location, good soundproofing for middle of town. Had all amenities we could need. No issues at all

Great place for a large group with kids. Some minor improvements needed but generally very comfortable.

Everything with our apartment was amazing. The communication with the host was also good with easy key pick-up. The apartment was spotlessly clean and spacious, had all the amenities we needed, the beds were very comfortable. There are great city views in all bedrooms and also a balcony. The train station is very close and overall I would definitely recommend this apartment to anyone looking for a great place to stay close to the city centre.

The appartment was in an amazing location, shops and bars very close. Will definitly book again.

Great apartment, clean, nicely presented, near northern quarter with lots to do! Would highly recommend.