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Salesman Jonathon Tsang was very polite respectful and very knowledgeable regarding the Renault car he was selling
Too early to review other aspects of company

Have just visited Parks Toyota Aberdeen to purchase a used Toyota Yaris Cross.
Salespeople Sonny and Nicole were more than helpful and explained everything I needed to know about the vehicle which I am purchasing.
Polite, knowledgeable, friendly and a good experience all round.

Recent experience buying 1 year old Renault Capture,
Good atmosphere in showroom with Sam in Sales and nice to see Sales Manager Steve coming over to thank us for the business. Test drive and handover day first class.

Excellent customer service from Jamie Hill from Kia East Kilbride. This is the second car we have bought from Jamie, he is so professional, enthusiastic, helpful and informative. Nothing was too much trouble for him would definitely recommend.10/10 🎉🎉

Salesperson Keir Sanderson was a joy to deal with very informative and so helpful. Big thanks to Keir and Gordon the finance guy. Both men were an absolute credit to Nissan Parks East Kilbride

Dealing with Gordon is like easing ones feet into a pair of well worn slippers after a days traipsing about in town. Absolutely trustworthy, his word is his bond, after 25 years of buying cars never once disappointed, a true gentleman in the much maligned world of motor trading.

The friendly staff in all areas not just sales made the experience positive. There is a good atmosphere which adds to positive vibe. Graeme Barrie was knowledgeable and well prepared and was supportive in the whole transaction. At no time did it feel pressurized as it can be in these situations - he showed a high level of emotional intelligence which can be lacking sometimes.

Parks East Kilbride, traded in my car, the salesman Johnathon Tsang very helpful listened to what I was saying regarding what I was looking for and what I needed, dealt with Johnathon before, It was a pleasure dealing with him again

parkes aberdeen has had my toyota hilux now for two months it has a whining rear diff it was under warranty so i decided to let them do the work i could have done the work myself i wish now i had it is one excuse after another they book it in every monday but nothing is done i am still waiting with no car and i stay out of the beating track but they dont care about that.i was told today29/424 it was ready to pick up and it had been tested and it was good so i picked it up and it is just the same i wont ever deal with them again . now i can fix the problem myself.

My mum bought a cark from Park's in Dumfries and has been treated terribly. Since the car was purchased last April the SOS alert kept coming on after phoning numerous times without a call back her service was finally booked in. At this appointment it was found the computer had not been updated before being handed over at point of sale. When she took it in she was given a courtesy car and whilst driving home the alert came on advising there was no fuel in the car. My mum is a recently widowed pensioner so obviously this was distressing. Whilst in the garage it was found one of the tyres had a puncture repaired on it and therefore a new tyre was needed this tyre must have been punctured before it was sold to my mum but she was made pay for a new tyre and it was insinuated that she must have been responsible for the puncture.
I would stay clear of Parks as they appear to sell cars with lots of flaws and then make the customer pay for repair when these come to light.
The customer service is non existent most of the time and then extremely poor when someone actually calls back (usually because they want you to give them lots of money for their mistakes.)

A big thank you to Gordon for help and advice on smooth and anxious free transaction of trading in and purchasing a Corolla . Delighted with the car and glad to be back with Toyota
Thank you
Barbara Addison

In November 2023 our 21 plate Hyundai developed a fault call parks Irvine to arrange booking said they could look at car in January 2024 they are a complete shambles poor customer service do not call you back. Car came out then 3 weeks later car EML light came back on when away with work another Hyundai dealer fixed it. Then April 2024 EML light on again called parks 4 times told they would call back never did called again and was told it would be May before car could be looked at and if I was not happy with that I should go to another dealership. Only other dealer near to us was another Parks dealer called and was told service was busy they said they would call never did. again seem to be total shambles. Would not trust them with a go cart. Very poor service incompetence and completely unhelpful. Never know so much bad service in all my years of motoring.

Why is it that the disgraceful £156 an hour for labour isn't advertised or stated anywhere online or in the garage, won't be returning ever to Parks. How can they justify charging customers that exorbitant amount.

Kane was very helpful and explained everything very well. He was always available to answer any questions.

Stuart Pettigrew was a pleasure to deal with. Everything went as planned with Stuart keeping me up to date with developments. Thank you once again Parks East Kilbride [Renault] and Stuart Pettigrew.

I was at Kia parks East Kilbride valued my car at 6.300 mark when I paid 11.000 two and half years ago. A rip off I've been a few times in the past no probs prob they're customer service is not the same.

Parks Toyota Aberdeen, cannot fault them one bit, sales rep Scott Murray kept me informed all the way through the process from start to finish. There was a delay in getting new car released, however this was down to Toyota themselves, both Scott and the admin team kept on at Toyota to get things finalised as car was all prepped and ready to go. Scott’s customer service was first class, and I would certainly recommend them.

I've had 3 brand new cars & 2 used cars from Parks East Kilbride & I cant thank Paul Howells enough. I've never known a salesman to go above & beyond the way Paul has. Paul & Janet Burns from finance have been so helpful to me over the years & really made me feel at ease. I can't thank you both enough.

Excellent service from Stephen Brown. Explained everything in detail when picking up our new vehicle. Must also mention the lovely cup of hot chocolate and coffee offered to us which was appreciated on such a cold day.

Christopher Robinson’s professional and knowledge approach was combined with a great manor that made us feel wanted and welcome. The whole buying experience was a pleasure.
Thank you Chris
Ian Partington