Rebekah Cairn is our service representative to book with Viking Cruise Lines. She has been very helpful, considerate and listens carefully. We have nothing but praise for her kindness and patience.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From the moment I spoke to Jill I knew she would look after me, she was easy to talk to, happy to talk me through different cruise lines pros and cons but most importantly happily changed and requo... Se mer
They may be a new company with only five years trading, but they also gave us five star treatment and service to add. Nicola was always in our loop, for the 2 to 3 weeks it took us to decide our world... Se mer
Kathryn at Panache was fantastic in assisting us booking our Antarctica cruise. She had been herself and passed on her knowledge. She also gave a fantastic price. First time of using panache and won... Se mer
Företagsinformation
Skrivet av företaget
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Kontaktuppgifter
Strawberry Fields, PR7 1PS, Chorley, Storbritannien
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent
Very good, friendly and efficient support from our Cruise Connoisseur, Nicole.
Third booking with Panache- we keep coming back!
This is our third booking with Panache. Catherine has been superb in supporting us. She has provided quick responses to all our questions. She has demonstrated a depth of knowledge of the vessels and destinations, which I have not experienced with other companies. I have found out that Panache provides a far greater quality personalised service. We appreciate the service Catherine and Panache provide and would recommend them,
Just made the most recent of a number…
Just made the most recent of a number of river cruise bookings via Panache and as on previous occasions the service was first class. Not only do they represent good monetary value but the staff are knowledgeable, very quick and proficient but invariably personable, courteous and show a real interest in you as an individual customer.
It is a joy to deal with people like Georgia, Katy and Helen - real people in such a modern impersonal world.
Brilliant service throughout the booking process
Nicole was a very helpful, friendly and knowledgeable cruise concierge to deal with, who was prepared to spend time to ensure that our questions were fully explained.
This is our second voyage booked through Panache Cruises and will probably not be the last.
An excellent company to deal with who as well as being efficient are competitive.
Jen Coombes has been an utter delight…
Jen Coombes has been an utter delight to have as our cruise connoisseur.
She has been very helpful with suggestions and reorganising our trips to suit us both.
We would highly recommend Jen at Panache, she is a credit to the company.
Thank you
.
Excellent booking experience
Olga was ever so helpful and responsive in assisting us with our reservation on Explora 1 next April. She ensured she acccessed the best price for us and has been very warm and friendly in all communications.
Kathryn was extremely helpful and…
Kathryn was extremely helpful and patient in helping us to book our cruise and we were happy with the price
Detailed & Enthusiastic
anache Cruises delivered an exceptional booking experience for my 2027 Oceania Allura Mediterranean cruise. Jacob took the time to understand my exact travel preferences and arranged the flights and hotel perfectly around them. His professionalism, efficiency, and genuinely friendly manner made the entire process smooth and enjoyable. Every detail was handled with care, and nothing was ever too much trouble. A first‑class service — I wouldn’t hesitate to book with Panache Cruises again.
Katy was fantastic
Katy was fantastic , offered great advice and help for me booking my first cruise, 100% recommend
Becky from Panache Cruises
Becky our Cruise Connoisseur from Panache Cruises Sydney went above and beyond to help organise a fantastic trip on the Oceania Allura. Nothing was to much trouble we would highly recommend her for anyone looking for a travel consultant.
She managed to put together a wonderful package inc flights and hotel stays.
Thanks again Becky for all your help.
We just made Explora cruise booking…
We just made Explora cruise booking with Paul Kelly.He is tremendous person,very talented and thorough.He explained all about our cruise and all our options and gave us good prices and on board credit
Will use him again in future
Thanks
Ramesh & Vina Shah
Panache Cruises first experiance
We couldn’t recommend Wendy highly enough! From the very beginning, she made booking our SilverSea cruise an absolute pleasure. She was incredibly helpful, knowledgeable and, most importantly, genuinely interested in making sure we had the right experience for us.
Wendy took the time to understand exactly what we were looking for, answered all our questions and made the whole process feel completely effortless. Her speed of response, attention to detail and personal service really stood out.
If you’re considering a cruise or any kind of luxury holiday, we would definitely recommend Wendy. We’ll certainly be booking with her again for our next trip!
Excellent customer service
Jacob listened carefully to what I was looking for and put together an excellent bespoke package well within my budget.
All so far so good .Good…
All so far so good .Good communication.Easy booking and attentive service .Nice to feel you’re actually a person not just a number 😁
No doubt that Paul is the best travel…
No doubt that Paul is the best travel expert I have ever worked with! He has been so supportive, answering many questions on a timely basis, over the course of time we have been working with him. His colleagues step in when he is out of office; everything is seamless. Top notch service! I wouldn't consider any other TA for cruising (and more).
Booking process
Highly Knowledgeable
This is the second time I have booked a cruise with Panache. The first time I got in touch, I spoke to Catherine and she was brilliant at advising and booking our HX expedition to Antartica. She was extremely knowledgeable and put our mind at ease throughout. When we decided to add another cruise to an itinerary for next year, she was the person to ring and yes, she had is sorted in no time at all. Would definitely recommend Panache and of course Catherine!
Nicola provided excellent service from…
Nicola provided excellent service from quote to booking - this is the third time Nicola has arranged cruises for us and we will continue to use her in the future
Responsive and helpful.
Detta är Trustpilot
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