Went on the website to price a booking. Did not think I had completed a booking but then got an email confirmation. Tried to cancel (I had not provided payment details) but links don't work, emails a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We stayed in Redwood falls MN, it was absolutely disgusting- towels and sheets did not appear clean, sheets appeared slept in - the rooms were dirty, smelly and an absolute disaster. I have never... Se mer
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Worst hotel experience ever, do not use this company. We booked a room online drove for one hour in rush-hour to check in, when we got there, we were told there was a computer error and there was no r... Se mer
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After a agreement was made that my hotel booking was cancelled and a full refund was agreed within 14 days.but a month later still no refund.made several tele calls the excuses I received were very we... Se mer
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Företagsinformation
Skrivet av företaget
OYO is a global hospitality company offering hotels, vacation homes, and serviced accommodations across multiple countries. Through technology and a strong partner network, OYO aims to provide quality, affordable, and convenient stays for millions of travelers worldwide.
Kontaktuppgifter
Indien
- www.oyorooms.com
2,0
Dålig
868 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från OYO Rooms
Hi Arvind, thank you for your valuable feedback! We're delighted to know that you had a pleasant experience with us. We look forward to hosting you again soon with more great deals and seamless stays. ~Arsh
Good stay !!
8 juli 2026
Svar från OYO Rooms
Hi Pranav, thank you so much for your 5-star rating! ⭐We truly appreciate your support and are delighted to know that you had a great experience with us. Your feedback motivates our team to continue delivering the best service possible. Looking forward to serving you again soon! 😊~RK
Nice stay and Good rooms
8 juli 2026
Svar från OYO Rooms
Hi, thank you for your feedback! We're delighted to hear that you had a good experience during your stay. Your satisfaction means a lot to us, and we look forward to welcoming you back again for another pleasant stay in the future. ~dc
Very good experience and good service 👍
8 juli 2026
Svar från OYO Rooms
Thank you for your 5-star rating. We understand your concerns about fraudulent accommodations and how such experiences can be. We are committed to providing a safe, reliable, and transparent booking experience. We encourage guests to book only through the official OYO app or website to ensure verified properties and dedicated customer support. Thank you for choosing OYO, and we look forward to serving you again. ~RK
I stayed for ig 3 to 4 days..
I stayed for ig 3 to 4 days... not even a single day staff came to clean or ask for food.. no reception number was mentioned neither the menu.. forced me to leave a reveiw and then allowed to check in. Pathetic experience
8 juli 2026
Svar från OYO Rooms
Hi Sayan, as checked, our team has reached out to you and addressed your concern. Should you require any further assistance, please feel free to reach out to us. ~SP
Svar från OYO Rooms
Hi, thank you for your feedback! We're delighted to hear that you had a good experience during your stay. Your satisfaction means a lot to us, and we look forward to welcoming you back again for another pleasant stay in the future. ~dc
Svar från OYO Rooms
Hi, thank you for your feedback! We're delighted to hear that you had a good experience during your stay. Your satisfaction means a lot to us, and we look forward to welcoming you back again for another pleasant stay in the future. ~dc
would like to report the misuse of my aadhar card
would like to report the misuse of my Aadhaar card details.
I recently noticed that a room booking appears to have been made using my Aadhaar card. However, I did not book or stay at any OYO property during this time, nor did I provide my Aadhaar card for this booking.
If any booking has been made using my identity without my authorization, please take the necessary action and remove my Aadhaar details from that booking. hotel management need to responsible for this issue
8 juli 2026
Svar från OYO Rooms
Hi Siva, thank you for bringing this to our attention. We'd like to clarify that a booking cannot be made using an Aadhaar card alone, as it is not used to create a reservation. If you believe your Aadhaar details have been misused at a property, we request you to kindly share any supporting proof or relevant documents with us at oyo4u@oyorooms.com. Once received, our concerned team will review the matter thoroughly and assist you accordingly.~UC
My stay experience is too good
8 juli 2026
Svar från OYO Rooms
Hi, thank you for your valuable feedback! We're delighted to hear that you found the room service satisfactory and that our staff members were friendly and welcoming.
We're also pleased to know that you felt the stay offered good value for money with a reasonable price. Your kind words encourage us to continue delivering great experiences to our guests, and we look forward to welcoming you back again soon. ~dc
Terrible service and room cleanliness…
Terrible service and room cleanliness at Lincoln City, OR at Siletz Bay location. Sign was always on the desk that someone would return in 5 minutes, but never did. Rude to customers trying to check out. Breakfast was just cereal and toasted waffles. Terrible and will never book OYO again. Others were complaining as we checked out also. Called customer service to complain and they were not any help at all.
I have given the required information to Trustpilot. Please be aware we did call customer service and were given no help or promise to improve.
9 juli 2026
Omdöme utan inbjudan
Svar från OYO Rooms
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. After reviewing the property concern, we learned the hotel was fully booked, which led staff to prioritize urgent guest requests and temporarily affected response times. The property also confirmed that the complimentary breakfast provided was their standard continental offering. We have received your comments about staff behavior and room cleanliness, and we have reminded the team to continue delivering courteous service. They also advised that no cleanliness concerns were reported during your stay, as they would have addressed them immediately if notified. We truly value your feedback, as it helps improve the guest experience, and we appreciate your understanding. ~RK
After a agreement was made that my…
After a agreement was made that my hotel booking was cancelled and a full refund was agreed within 14 days.but a month later still no refund.made several tele calls the excuses I received were very well rehearsed as part of their set up.think very carefully when booking through this company
10 juni 2026
Omdöme utan inbjudan
Svar från OYO Rooms
Hi Charles, we sincerely regret the experience you've described and understand your concern regarding the delayed refund. Kindly help us with your Booking ID, registered phone number, and email address so that our concerned team can verify the details, review your case thoroughly, and assist you further.~UC
Fake promises by OYO
Fake promises by OYO. Worst services No lift in the hotel even though my mother can't walk — we came for medical treatment. Very bad room condition. Asked for another hotel or refund, they refused both. Zero stars deserved. Customers are really suffering. I nees my money back... or i ll face u in consumer court
6 juli 2026
Omdöme utan inbjudan
Svar från OYO Rooms
Hi, we believe our concerned team got in touch with you and communicated the needful resolution. Your words of appreciation are really valuable for us and will motivate the team. Therefore, we would request you to kindly drop your valuable feedback for , who had handled your concern. We thank you for choosing OYO and would love to host you again.~Dia
Worst experience with oyo
Worst experience with oyo. Booked a room 1 month prior and they intentionally cancelled my booking last minute and refused to give me a refund. Never recommend this to anyone. These people are scammers. Not trust worthy. Will just give you headache and anxiety.
2 juli 2026
Omdöme utan inbjudan
Svar från OYO Rooms
Hi Esther, we completely understand the inconvenience you had to go through. This is not an experience we want our guests to have with us. Kindly share your booking details so that we can get this checked and assist you further. ~Arsh
Svar från OYO Rooms
Hi, we're truly sorry to learn about the experience you've described and understand your concerns regarding the cancelation of Booking. We'd like the opportunity to review your case thoroughly. Kindly share your Booking ID, along with your registered phone number and email address, so that our dedicated team can investigate the matter and assist you further.~UC
Women safety issue
Everything
..at midnight people started knocking...hotel staff was unlocking the door from outside while my wife was alone...there was no privacy.
I have all videos...room was full of insects...I raised issue but nobody reverted back
17 juni 2026
Svar från OYO Rooms
As we have checked, our team has connected with you for your assistance and addressed your issue. We assure you that you will not experience such instances again in the future with us.~Dia
Svar från OYO Rooms
Hi, our team tried connecting with you multiple times but there was no response. Please help us with feasible time or alternate details to connect with you asap.~Dia
NEVER use this company
NEVER use this company. I made a booking. They cancelled the booking and offered £5 refund. Cant deal with anyone and their systems don't work. PLEASE PLEASE AVOID AT ALL COSTS. And it will cost you.
24 juni 2026
Omdöme utan inbjudan
Svar från OYO Rooms
Hi JK, we're sorry to hear about your experience and understand your concerns regarding the booking and refund. Kindly help us with your Booking ID, registered phone number, and email address so that we can verify the details and provide you with the necessary assistance.~UC
Svar från OYO Rooms
Hi, thank you for your wonderful feedback! We're delighted to hear that you had a relaxing stay and enjoyed the overall atmosphere and vibes of the property. Your kind words are greatly appreciated, and we're glad we could provide you with a comfortable and enjoyable experience. We look forward to welcoming you again soon. ~dc
Still waiting for my refund after…
Still waiting for my refund after cancellation of booking all with terms and conditions. This company is impossible to deal with and I feel I have been scammed. Avoid OYO!
1 juni 2026
Omdöme utan inbjudan
Svar från OYO Rooms
Hi Smyth, we're truly sorry to learn about your experience and understand your concern regarding the delayed refund. We'd like the opportunity to review your case thoroughly. Kindly share your Booking ID, along with your registered phone number and email address, so that our dedicated team can investigate the matter and assist you further.~UC
Cancelled booking
Cancelled booking. Oyo has yet to provide the promised full refund. They said 10 minutes but its been 2 days.
20 juni 2026
Omdöme utan inbjudan
Svar från OYO Rooms
Hi, we sincerely regret the inconvenience caused by the delay. We'd like the opportunity to investigate your refund concern. Please share your Booking ID, registered phone number, and email address, and our concerned team will look into the matter and assist you further.~UC
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