Initially I found the security set up with the QI code and needing another device a bit confusing, but after trying a few times it worked. Once set up I found the app refreshingly easy to use and ev... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nice easy access savings account paying the best rate, payments in are instant, withdrawals arrive just after 3pm if requested before 1pm same day, Nice app to use on the phone. also confirms when pay... Se mer
It seems you can't print an online statement using customised dates which I think is essential when there's frequent payments in and out. However the interest rate it good so I'm putting up with this... Se mer
It is always reassuring to be able to write a positive review of a bank after having had so many CS issues with others over the years. I recently opened an easy access savings account with Oxbury Bank... Se mer
Företagsinformation
Om Oxbury Bank Plc
Skrivet av företaget
Oxbury Bank was founded to provide the food and farming industries with the funding and support that they need. We are extremely positive about the future of agriculture and the opportunities available for the sector.
Every pound saved with Oxbury goes to help farmers and the wider market produce food, preserve the countryside and deliver a positive impact to the rural economy. We’re a bank that wants to see farming businesses thrive, together we can make that happen.
For most banks, farming is only a small part of their business. At Oxbury, it is what we do.
Kontaktuppgifter
Storbritannien
- www.oxbury.com
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First class online service and it’s FSA…
First class online service and it’s FSA approved
11 februari 2026
Great online service
Great online service
Easy to use app, consistently top interest rates
13 februari 2026
A totally trouble free experience.
A totally trouble free experience.
Such an easy and user friendly app.
Very good interest rates.
Absolutely no complaints.
12 februari 2026
Thumbs Up All Round.
I'm on my third iteration of my savings account with Oxbury. From the opening of the first account, the smoothness of the online experience, the ability to speak to a person for whom English was their primary language, that I could understand, on the phone; to transferring funds between Oxbury accounts and to/from my nominated bank account, the experience has been perfectly satisfactory. That's all I need from a bank, not an 'emotional journey' or fin-tech 'experience'. So, yes, 5 stars, and well done.
12 februari 2026
Great interest rates
10 februari 2026
Faultless service
Everything works smoothly and efficiently from making a deposit to receiving interest. There is a good choice of investments not available elsewhere and with a good rate of return which meet my needs.
14 februari 2026
Setting up a new account was easy…
Setting up a new account was easy enough online but what I really appreciated was a phone call from a person who was making sure I was happy with my new account and answered any questions I could think of.
I'm very glad to be supporting our food producers as climate crisis hits food growing.
15 februari 2026
Good communication & range of saving accounts
Find Oxbury very good to deal with through the app or by phone to customer services.
Communication always efficient.
Good range of personal saving accounts, quicker to reduce interest rates on flexi accounts than to increase but which bank isn't!
2 februari 2026
Easy to open account and customer…
Easy to open account and customer service was very good when I needed advice.
12 februari 2026
Really helpful staff on the helpline
3 februari 2026
Quick and easy
We wanted to transfer funds and the process with this bank was very quick and a painfree process
10 oktober 2025
Don’t waste your time they rate is too…
Don’t waste your time they rate is too low used to be good but just don’t look after you Tesco’s pay 4% instant access
1 april 2025
Svar från Oxbury Bank Plc
Hello,
We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first, and we want the chance to turn this negative experience into a positive one. We’ve sent you an email, but if you have any questions, please contact us at complaints@oxbury.com and we will try to assist you in any way we can.
Many Thanks,
The Complaints Team
Excellent app
Very straightforward and clear to understand questions during the opening of the account process
3 februari 2026
Received an email telling me that I…
Received an email telling me that I hadn’t deposited the prerequisite amount in my new account although this was undertaken and proven
8 februari 2026
Svar från Oxbury Bank Plc
Hello,
We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first, and we want the chance to turn this negative experience into a positive one. We’ve sent you an email, but if you have any questions, please contact us at complaints@oxbury.com and we will try to assist you in any way we can.
Many Thanks,
The Complaints Team
A happy experience.
The whole process from deciding to invest in the 6 month bond you had on offer to putting money into the bond was straightforward and quick. Communication was swift - it gives confidence. You are now on my radar!
8 februari 2026
Really easy to use mobile app
Really easy to use mobile app
great rates and easy to manage accounts
2 februari 2026
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