I LOVE this boutique. Fabulously run by the lovely girls and owner Sally.. there has been a few occasions now where I have been desperate for something to wear to a big occasion, not only does this bo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Received my first purchase from OutDazl, and was highly delighted. Not only did it arrive exactly when informed but the blouse I ordered was really lovely, the quality was excellent, fit perfect, a... Se mer
Great choice of beautiful and unusual clothing. Was struggling to find a cocktail dress and came upon a stunning option on your site. It arrived quickly and was as described if not better. I wore the... Se mer
The clothes are absolutely beautiful . I ordered 4 Bahabini items in ML however they were too small . They are really tiny sizes . If the company could order the larger sizers which are truly reflecti... Se mer
Företagsinformation
Skrivet av företaget
OutDazl is a multi-designer online boutique with an Ibiza Style and Boho Chic vibe. Includes luxury resort and beachwear dresses, tops, swimwear and accessories
Kontaktuppgifter
59 London Road, SK9 7DY, Alderley Edge, Storbritannien
- 08000886406
- sales@outdazl.com
- www.outdazl.com
I have not received any replies from…
I have not received any replies from you regarding my purchase to confirm that I have bought the item or that it is in transit. I have no idea what is happening with my order 😕
31 december 2021
Svar från OutDazl
Hi Sandra
You placed you order on 24 Dec
An email with order confirmation was sent to the address you provided - kindly check your junk Mail folder in case it ended up there.
Your order was shipped on the first working day in the UK which is Wednesday the 29th of December
Another Email was sent with parcel tracking
Tracking reference : LG102346210GB
VIA ROYAL MAIL
we have not had any emails or chat messages via the website from you Enquiry about order status which we are manning throughout the holiday period.
We would really appreciate you reconsider your 1 star review as we have shipped your order promptly.
Wishing you a happy néw year
OUTDALZ team
Terrible quality and no customer service
I had to isolate during covid and they wouldn’t accept my return which was 11 days late, when they give a month for international orders. It’s very unusual in any case to have a 2 week returns period for UK orders. The clothes were of awful quality, overpriced and poor fitting and the staff were extremely rude and unsympathetic. The staff only conceded refunding me as per the response below after an extensive back and forth via email where I had to point out that legally I’m entitled to a return, but if I hadn’t bothered to look up the law myself they would have continued to refuse. Shocking customer service and an unprincipled company.
14 december 2021
Omdöme utan inbjudan
Svar från OutDazl
Hi Emma
Our records show our returns team had issued you with a full refund.
We issued a full refund within 20 minutes of you advising us of initiating a return request within the returns grace period.
We are extremely flexible when it comes to Covid related isolation matters and our 5 star rating from all our customers is a testament to that.
We are sorry you did not find one of the items suitable.
Best regards
Sally
Svar från OutDazl
Hi Sophie
Thanks for the amazing feedback
We look forward to seeing you in the future
Have had a few things from OutDazl now
Have had a few things from OutDazl now. Everything I've ordered has been lovely quality. Quick delivery too. Unfortunately had to send a lovely jumper back as it was too big for me as it only came in one size. Will definitely buy from here again though.
3 december 2021
amazing company couldn’t do enough for…
amazing company couldn’t do enough for me when i ordered wrong size in the end they stayed open to let me collect to reach my deadline for an event ! quality of product was spot on ! 1000%satisfied x
1 december 2021
Excent service with delivery and I had…
Excent service with delivery and I had one item that i sent back very quick refund overall excellent service
1 december 2021
Great service
10 oktober 2021
Fast Delivery and great quality
9 september 2021
Svar från OutDazl
hi Mariam
Thanks for taking the time to give us lovely feedback. Hope to serve you again soon
Sally
Svar från OutDazl
Hi Christine
We have just tracked your order and can see it was delivered within 6 working days from placing your order. Delivery was on 6 September Royal mail tracking LE028603451GB. You checked out choosing Royal mail delivery upto 7 working days. We are sorry to see you gave us 1 star when we have delivered on time.
Sally
Lovely customer service and so helpful…
Lovely customer service and so helpful and my dress is divine ❤️❤️❤️
4 september 2021
My dress is amazing!!!!
10 augusti 2021
My go to shop for show stopping holiday…
My go to shop for show stopping holiday wear ❤️
8 augusti 2021
Hi this is the Lorraine Watson I am made a…
7-28-21. Hi this is the Lorraine Watson I am made a purchase a week and three days ago I have not got a tracking number can I get in touch with the customer service cannot get on their website to send an email so I don’t understand these review how wonderful this company supposed to be and I have not received my item I spent $240 in US and I have not received an email on my tracking I can’t get in touch and see what’s going on I would like my money back I can’t even give a start as I have not received anything or talk to anyone or get in touch with anyone
29 juli 2021
Omdöme utan inbjudan
Svar från OutDazl
Hi Lorraine
Sorry to see you could not find our contact details, our email and contact details are clearly stated on the website under contact us section. You also can chat with us via our online website chat service.
Your order was shipped on 22nd of July and email confirmation with link to parcel tracking was sent to the email you provided in your order: trueqeenprincessever@gmail.com
if you have not received the email, kindly check your junkmail folder.
Your order was Delivered on the 26th of July via USPS below is the tracking link and proof of delivery.
https://tools.usps.com/go/TrackConfirmAction.action?tRef=fullpage&tLc=1&text28777=&tLabels=LE028602181GB
We would greatly appreciate an edited star rating as we have done everything on our part to fulfill your order, communicate the tracking information and delivered the parcel on time.
Kind regards
Sally
Outdazl Owner
Alderney Edge Shop…
I bought a beautiful dress in Alderley branch yesterday. The 2 ladies were so so helpful could’t do enough for me. Will definitely be returning on my next visit.
23 juli 2021
Omdöme utan inbjudan
I did not receive my order
I did not receive my order
Update: I received my order 2 weeks later than expected.
10 juli 2021
Svar från OutDazl
Hi Bernadette
Tracking shows you received your parcel on 16th July.
https://www.internationalparceltracking.com/Main.aspx#/track/LE028601416GB/NL/3069DR
Please contact us directly if this is not the case so we can run a trace with Dutch post. thanks alan
Wonderful staff and lovely shop
Staff were wonderful, friendly, helpful and went out of their way and the shop is full of lovely things, will be returning
10 juli 2021
It’s a pleasure to shop at Outdazl
It’s a pleasure to visit the Outdazl boutique at Alderley Edge. The staff are attentive and very helpful without being ‘pushy’ in the slightest. Shopping there was a lovely experience and will visit there again soon, hopefully.
3 juli 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.