Osprey Action Sports Omdömen 

5 072
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I ordered 2 bodyboards. One turned up well in time fir my grandsons visit. I was concerned about the other as understood it had arrived at the carriers but Osprey picked up the issue before I had chan... Se mer

Betygsatt 1 av 5 stjärnor

Customer service is dreadful, returns take ages no option to swop sizes. Had to send back then order again new size. Still waiting for a refund 2 months later despite calling several times and emailin... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I bought two changing robes from Osprey, wondering what they might be like for the price, compared to other brands exuberant prices. We were well shocked, their products are amazing, true to size and... Se mer

Betygsatt 5 av 5 stjärnor

We ordered a hooded towel with bag. Unfortunately there was a problem with a seam. The customer service team were brilliant. They responded quickly and immediately sent a new replacement. The towel it... Se mer

Företagsinformation

  1. Surfbutik
  2. Skridskoaffär
  3. Skateboardbutik

Skrivet av företaget

Raised by Surf and Skate culture for over 25 years, Osprey Action Sports is one of the UK’s best-selling surf brands and Europe’s fastest growing skate brands. Founded on the coasts of Devon, we pride ourselves in offering durable, quality action sports products which are accessible to people of any level. Whether you’re looking to hit the halfpipe with one of our skateboards, cruise the seafront on a longboard or get in the water with our wetsuits or surfboards, we have a range of products which are perfect for getting the adrenaline pumping.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(5 072)

496 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Return items 3 weeks ago, still no refund

Delivery was on time, however I returned an item via evri on May 19th and 3 weeks later I have received no update or refund.

5 maj 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good morning

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team

Betygsatt 1 av 5 stjärnor

Poor customer service. Still waiting on refund.

Nothing wrong with the wetsuits I purchased but they didn’t fit my 2 sons. I returned them 3 weeks ago and still no sign of a refund. Customer service is very slow. Based on this I will not purchase from Osprey again unfortunately.

30 april 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good morning

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team

Betygsatt 2 av 5 stjärnor

Returned a wetsuit nearly 4 weeks ago…

Returned a wetsuit nearly 4 weeks ago for a refund,sent various emails regarding it and still no response from them!! Customer service is shite

8 maj 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good morning

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team

Betygsatt 5 av 5 stjärnor

Good-looking

Good-looking, sturdy scooter, and easy to steer. Much enjoyed by my three+3/4 years old grandson. Scooter unfolds and folds down readily and safely.
Thank you.

1 maj 2026
Betygsatt 1 av 5 stjärnor

Terrible customer service

Made a mistake on order, emailed in straight away, 3 days still no reply and they still sent order out.
I should have read reviews before ordering, will not be using again!

1 juni 2026
Omdöme utan inbjudan
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good morning

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Betygsatt 4 av 5 stjärnor

I bought six skim boards for the eldest…

I bought six skim boards for the eldest six of my eight grandchildren!
The product is excellent and I'm sure they will be well received when I give them to the grandkids in Newquay in two weeks time.
Osprey's response to my order was excellent with five of the boards arriving really promptly. However, the carrier managed to lose one board and their response and eventual delivery was truly lamentable!!
This is reflected in the 4* rating I gave. Such a shame because Osprey were so good.

29 april 2026
Betygsatt 5 av 5 stjärnor

Have purchased items from Osprey over…

Have purchased items from Osprey over quite a few years.
Have never had a problem with them even if I had ordered the wrong size.
They are always eager to help and make it so easy when you have to exchange items.
I cannot fault Osprey at all and will continue to purchase from them for years to come.

5 maj 2026
Betygsatt 1 av 5 stjärnor
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good morning Stephanie

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team

Betygsatt 3 av 5 stjärnor

Average overall experience

The ordering/purchasing side was fine, but the returns service, involving Evri, is average.
1 'missed collection', yet I was in the house and by the time I got to answer the door, the driver had already driven off. They then failed to collect the item again on the date/day that they specified that they would call.
My item was eventually collected and returned by Evri a week ago, yet I'm still awaiting a full refund.
It's not an overall good experience.

27 april 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good afternoon Trevor

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team

Betygsatt 1 av 5 stjärnor

Ordered 2x buoyancy aids which were to…

Ordered 2x buoyancy aids which were to be delivered in 2-4days, 8days later nothing company just say its delayed but if you reorder it on next day delivery it may come quicker but refund takes 3-5days absolutely ridiculous con- artists!!!

2 juni 2026
Omdöme utan inbjudan
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good morning

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Betygsatt 2 av 5 stjärnor

I’m still waiting for a refund

I’m still waiting for a refund
Item was sent back on 12th May it’s now 2nd June and no refund received
I’ve emailed several times with proof the return has been received and I get an email to say they have a high volume of emails and delayed response or that it takes 10-12 days for a refund to be processed and it’s well over that now

28 april 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good afternoon

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team

Betygsatt 5 av 5 stjärnor

Effective, well-priced wetsuit

Wetsuit arrived promptly. Used once in late spring south Cornish sea and wetsuit was really effective. Fairly slimline and snug and great at locking in a rapid warm layer. Front panel is rubber-like quality.

25 maj 2026
Betygsatt 5 av 5 stjärnor

Good company - skateboard section

Osprey skateboards:
Very good and durable for the price.
As much as I like the company I still think I should mention the problems I've had

Problems:
My lonboard had small bubbles in the front part of the griptape, my skateboard had small cracks along the layers and my cruiser had small chips taken out in the trucks
(I don't really mind because I skate in the rain so they're gonna get ruined anyway, they also weren't supernoticable.
______________________________________________

Advantages:
all 3 of my boards were surprisingly durable and pretty good quality especially for how cheap they are

my long board has been used in the rain, dropped from buildings (don't ask) ,sent into walls and it still works perfectly fine, the only difference to the visuals is the wood has gone gray and the front is flatter. it's lasted me 3years so far

Evri lost my cruiser but thankfully osprey sent me a new one with express shipping

1 maj 2026

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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