The products appear to be good. Haven’t really used them yet but they fit well however the Customer Service is non-existent. I have filled out the contact us form on their website. Emailed them twice.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The dumbbells I bought are excellent and would have given 5 however when I had a problem with Parcelforce and contacted the seller I didn’t get any reply. This was my second purchase and still plan to... Se mer
I’ve bought 4 cast iron kettlebells from KEFL so far (16/2x20s/24). I’m very happy with the quality of all of them. The colour coded/Matt finish cast iron bells are my favourite out of the two types... Se mer
Lovely, smooth and beautiful cork yoga mat with interesting grip on reverse. Good value for money and quick delivery. Only issue was that the delivery box came printed with the name of its contents pr... Se mer
Företagsinformation
Skrivet av företaget
Welcome to KEFL, for your complete home fitness experience! Everything we do at KEFL is focused on providing the best possible service to our consumers. We are your One-Stop-Shop for everything you need to improve and upgrade you fitness experience. We create and manufacture high-quality athletic equipment. We strive to deliver your purchases in the quickest possible time and at an exceptional value by housing a wide range of products in our warehouse. From Weights to Plates, Dumbbells to Kettlebells, Yoga to Pilates, Exercise Balls to Resistance Bands, and Compression Support Items to help with recovery. Our unwavering commitment to providing the finest possible experience ensures that our customer service is unrivaled. Our products are helping people all around the world reach their fitness goals. However, we, like you, are constantly pushing ourselves to be on top of our game. Whatever your needs are, please get in touch with us because we would love to help you turn your ideas for your new gym into reality since many of our items are also appropriate for use in commercial gyms, enterprises, and educational facilities. Every day of the week, our customer care team is on hand, and we strive to answer to all inquiries within 24 hours. Contact us now at https://kefl.co.uk/pages/contact
Kontaktuppgifter
Storbritannien
- support@kefl.co.uk
- kefl.co.uk
3,9
Bra
2 tn omdömen
Har besvarat 15 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Prompt delivery
Prompt delivery, my dumbbells were packaged well and look lovely, very pleased with them!
25 mars 2026
I can't believe you are asking me to do…
I can't believe you are asking me to do this. I already wrote two reviews, tried to contact the Company many times. Wrote reviews to the company. They never once replied to anything. I WANT to return the items and get my money back. Why is this not happening?
Thus is the worst customer service I have ever had the misfortune to experience. I will not recommend this company.
26 mars 2026
Strongly recommend!
Very good quality and more than that, verey cheap!! Well done guys!!
17 april 2026
Avoid, not a trustworthy business
On Sunday, April 5th, I placed an order. However, within an hour, I sent an email to the support email address to cancel the order. I then sent another request to cancel the order on April 8th. It is now April 16th, and I still have no response or communication regarding any of my emails.
This is a recurring theme with this business, as many others have reported. I would personally avoid doing business with this company. Not a trustworthy business.
5 april 2026
Omdöme utan inbjudan
Excellent products and speedy…
Excellent products and speedy delivery.. highly recommend
26 mars 2026
Quick delivery helping e build my gym…
Quick delivery helping e build my gym but do not have the weight pairs in stock I need
2 april 2026
Will definitely use this site again
Really good product, website was very easy to use, good value for money, very quick delivery.
2 april 2026
By mistake the wrong size was ordered.
By mistake the wrong size was ordered.
I have submitted many requests to return/ exchange the item. I emailed the company but there has been no response or support to help with my request.
I am very disappointed as I was recommended to KEFL by a gym owner who has used the company before.
23 mars 2026
A very well made and robust ez bar
A very well made and robust ez bar, the bar is the perfect thickness and it’s a great addition to any home gym
1 april 2026
Price good delivery service good and no…
Price good delivery service good and no issues at all from start to finish. Highly recommend and will use again
31 mars 2026
Useless customer service aswell
Awful experience with this crowd. Dispatched and returned back to them by fedex only for them not to pay me back money.
31 mars 2026
Goodness gracious great bells at a great price
I purchased on price ad availability. It came well packaged and was what I expected
31 mars 2026
Good product and delivery
24 mars 2026
Quality Products
Quality Products. Reliable Delivery. Fast efficient turnaround. Would happily recommend.
14 oktober 2025
Items not received and no reply’s to…
Items not received and no reply’s to numerous messages!!
31 mars 2026
Non-existent Customer Service unable to get any replies on several different platforms
The products appear to be good. Haven’t really used them yet but they fit well however the Customer Service is non-existent. I have filled out the contact us form on their website. Emailed them twice. Messaged them on social media and commented on their posts on social media had no reply on anything regarding an incorrect order forget poor Customer Service it is non-existent they just ignore you so I hope you get your order correct first time
10 april 2026
Omdöme utan inbjudan
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