Osprey Action Sports Omdömen 

5 064
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Customer service is dreadful, returns take ages no option to swop sizes. Had to send back then order again new size. Still waiting for a refund 2 months later despite calling several times and emailin... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I bought two changing robes from Osprey, wondering what they might be like for the price, compared to other brands exuberant prices. We were well shocked, their products are amazing, true to size and... Se mer

Betygsatt 5 av 5 stjärnor

Massive well done to Osprey and their customer service, I emailed them to say that a part had broken on Harrys scooter, they said they would sort it and much to my surprise a whole new scooter was... Se mer

Betygsatt 5 av 5 stjärnor

We ordered a hooded towel with bag. Unfortunately there was a problem with a seam. The customer service team were brilliant. They responded quickly and immediately sent a new replacement. The towel it... Se mer

Företagsinformation

  1. Surfbutik
  2. Skridskoaffär
  3. Skateboardbutik

Skrivet av företaget

Raised by Surf and Skate culture for over 25 years, Osprey Action Sports is one of the UK’s best-selling surf brands and Europe’s fastest growing skate brands. Founded on the coasts of Devon, we pride ourselves in offering durable, quality action sports products which are accessible to people of any level. Whether you’re looking to hit the halfpipe with one of our skateboards, cruise the seafront on a longboard or get in the water with our wetsuits or surfboards, we have a range of products which are perfect for getting the adrenaline pumping.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(5 064)

489 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I’ve been trying to return a wetsuit…

I’ve been trying to return a wetsuit for a month and i’ve been emailing and sending message constantly but haven’t heard a single response. It’s highly disappointing and now it’s expiring the return policy simply because no one is getting into contact. I’ve receive an email saying someone will get back in 5-7 business days and it’s been about 30 and sent about 6 different contacts to try and sort this out because on their website when I try to return it says it’s unavailable. Disappointing

18 juli 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Thank you for taking the time to leave your review.

I can see that one of our Customer Service team is already working on your case and will continue to assist you until the matter is resolved.

Kind regards,
Customer Service Team

Betygsatt 5 av 5 stjärnor

It was great

It was great! Very happy with the order ( life jacket). Arrived fast and my dog felt comfortable wearing it.

17 juli 2026
Betygsatt 1 av 5 stjärnor

Huge issue with returning items

Huge issue with returning items – they don't reply. I bought an item a two months ago and I am still waiting for my refund.

13 juli 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Thank you for taking the time to leave your review.

I'm pleased to see that one of our Customer Service team has now been able to resolve this for you. We appreciate your patience and hope you're happy with the outcome.

Kind regards,
Customer Service Team

Betygsatt 1 av 5 stjärnor

Never recived it

22 juli 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Thank you for taking the time to leave your review.

I'm pleased to see that one of our Customer Service team has now been able to resolve this for you. We appreciate your patience and hope you're happy with the outcome.

Kind regards,
Customer Service Team

Betygsatt 5 av 5 stjärnor

Changing robe

I bought two changing robes from Osprey, wondering what they might be like for the price, compared to other brands exuberant prices. We were well shocked, their products are amazing, true to size and very warm, we were that pleased I ended up buying 2 pairs of watershoes!! I fully recommend this company and would definitely return.

22 juli 2026
Betygsatt 1 av 5 stjärnor

I would not give a single star if I…

I would not give a single star if I could..I purchased a skateboard for my son at the beginning of summer. He was very extremely happy with it, however, in just two to three weeks it developed a squeak.. not a big problem, my husband checked it, probably just needs some new ball bearings. Contacted Osprey, send emails, videos,etc and after loooots of waiting and no answers or any advice, no help has been forthcoming.. we had to go and seek help elsewhere and we would not order from them again.
I do not normally leave bad reviews. I was given no choice..

1 juli 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Thank you for taking the time to leave your review.

I can see that one of our Customer Service team is already working on your case and will continue to assist you until the matter is resolved.

Kind regards,
Customer Service Team

Betygsatt 1 av 5 stjärnor

The quality of the wetsuit was very…

The quality of the wetsuit was very poor around the seams and only lasted a week before ripping

21 juli 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Thank you for your review. Please accept our sincere apologies for the delay in responding.

We've been experiencing a particularly busy period, but one of our Customer Service team will be in touch with you shortly to help resolve your query.

Thank you for your patience.

Kind regards,
Customer Service Team

Betygsatt 5 av 5 stjärnor

We ordered a hooded towel with bag

We ordered a hooded towel with bag. Unfortunately there was a problem with a seam. The customer service team were brilliant. They responded quickly and immediately sent a new replacement. The towel itself has nearly completed a summer of watersports. It has been brilliant, the bag is not only a brilliant idea but has saved my car seat on a number of occasions.

14 juli 2026
Betygsatt 1 av 5 stjärnor

Still haven’t received my parcel a…

Still haven’t received my parcel a month later, extremely difficult to communicate with as emails take 7-10 days to get a response.

20 juli 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good morning

Thank you for taking the time to leave a review. I can see that one of my colleagues has now resolved this for you.

Kind regards
Customer Service Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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