Osprey Action Sports Omdömen 

I had a problem with one of the wetsuits that I purchased. We were leaving to go to Cornwall later that week. I called customer services and spoke to Teghan who was so very helpful and sorted out the wetsuit issue right away which meant that we were able to use our new wetsuits on our holiday.
It is so very rare to get great customer services from companies these days. Osprey was easy to contact, quick to rectify the problem and their staff were so very helpful and just pleasant to deal with from start to finish. I will definitely use Osprey in future for any orders I need to place .

Excellent product and service from Osprey!

Great product. Fantastic delivery . Ordered midday one day and with me by midday the next.

Good reasonable priced children’s winter weight wetsuits - buy every year going up a size for water sports activities- sailing windsurfing etc.

Easy purchase procedure and simple efficient returns policy. Great product.

Straightforward. Decent quality swiftly delivered

First ever longboard, and I'm over the moon! So quiet and quick! Great stuff. Thank you!

Great item (bought knee, elbow and wrist pads for my daughter). She says they're comfortable and they seem very solid. Prompt delivery.

Important to recognise first class customer service, vital for an online retailer. Hats off to Osprey, feel really well looked after. OK so the zip broke on my Zero wetsuit but after a couple of emails, had a replacement within 48 hrs, no quibble, no return required. Will buy from this company again

Easy to order and super fast delivery, quality skates and boy absolutely loves them.

Very good quality

Ordered a child’s wetsuit. The item was true to size, good quality, as expected from Osprey. Free fast delivery. Very satisfied with my purchase. Thank you

If you lose a fin or break a leash, they cant replace them and they tell you to go on ebay and try and find somewhere else 👍

Great service, quick delivery. Outstanding products

I ordered a changing robe which I had to return as it was too small. Initially the service was good, robe arrived on time and was good quality. The issues arose when I had to chase up the return. When I phoned to get an update, after waiting in the phone for 30mins to get speaking to someone, I was told the systems were down and I should call back in an hour. I called back to be told that I would have to wait another week for the refund to be processed. If I hadn't received in a week I should call back. I left it for a week, no refund so I called back. Systems were down again and I needed to call back in an hour! I called back and waited for almost 40mins before I had to hang up as no one answered. Called again about an hour later, 20mins this time before I managed to get speaking to someone who said the systems were still down and could I call back in an hour! After explaining that I wasn't happy to phone back considering I had been queuing for an hour already I was told by the agent that they would email me back with an update....no email was received. Tried to call again.....another 20mins in a queue with no response and then the automated message changed to the office is closed! So I am still no further on, no refund, no email and no idea when I will get a resolution. Shocking customer service!!!

Perfect service from order to delivery

fantastic wetsuit, quick postage. Returns process was a bit of a faff and shame returns are not free (I ordered 2 to check size) .

Great product I love it

Order and delivery were prompt.
Item was ok..lower half fit fine, top half a bit loose, but followed the fitting guidelines