Terrible! I ordered over a month ago only to be told via email after several attempts to make contact that my items weren’t in stock and then never heard back or and didn’t give a refund. I’ve emailed... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've always been impressed with how well Online Smoke securely packages my orders. Ample padding would probably be an understatement as nothing has ever arrived damaged. When an item is sent I've alwa... Se mer
Ordered products from yoursmoke.com.au (alternate website). Promised discreet shipping and amazing customer service. Was sent in labelled box (menthol cigarette tubes), box was damaged, products missi... Se mer
Great customer service, fast shipping. Ordered a bong from here, but the ash catcher/bowl was broken on arrival. They sent a replacement piece as soon as they had one available. Only thing that could... Se mer
Företagsinformation
Kontaktuppgifter
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Im not sure i just chose that
Quick and easy
I'm happy with all services provided
I'm happy with all services provided by online smoke, every order received with no problems so far. My only request is for the website to add express postage option in checkout menu please. Other than that, it's 5 stars from me. Thanks guys for all services provided
The quickness of my order getting to me…
The quickness of my order getting to me for my enjoyment.
Thanks.
Great service and quick thanks guys!
Great service would have been nice to…
Great service would have been nice to have an image of the product I was purchasing. This resulted in me picking the wrong one but it will suit my needs, decided so be it.
If there was an image I would have been able to more easily differentiate between the 2/3 products
The purchase and price were fine
The purchase and price were fine. The service and time it took them to dispatch item was not.
Awesome little unit 😎
Very easy to order online and quick…
Very easy to order online and quick delivery great service
Waited 3 months for product to arrive…
Waited 3 months for product to arrive and it doesnt work. Didnt receive any communication the whole time unless I initiated it.
This company is fantastic.
The glass cone was broken on arrival. It was very well packed so I’m thinking it’s happened in transit before it was bubble wrapped.
Look it Is what’s was in the picture except the picture doesn’t do the size justice. The bulb is massive and needs to almost be held with 2 hands. It’s a lot larger girth wise than I thought it would be.The mouth piece is enormous. I expected roughly from the picture the size of the bulb would fit in one hand. Not looking for a refund of anything just an honest opinion
Friendly, helpful staff.
The store rang me while searching for the product I ordered as they didn't think there were any left. To our delight, one was found. Very friendly and helpful staff, and an excellent range of products. My order arrived quickly and I'm so happy with it.
I thought I was purchasing 2 tube…
I thought I was purchasing 2 tube fillers, I messaged you and received no reply. I have no idea what you sent me or how to use them. Not happy.
Company name descretion
The way you put the company name in big bold letters on the back of the parcel.
Of course my postman is going to know what's within this package when it gets delivered with ONLINE SMOKE boldly printed on the label.
Small town, everybody knows everyone and they all talk.
Please try to be more descrete
The product was good but delivery took…
The product was good but delivery took about 4 weeks as the company took ages to see my bank transfer (the only payment method they accept). I emailed twice and phoned them before they realized payment had been made
Not real impressed with the customer service
Not real impressed with the customer service. I ordered an item yesterday, decided I wanted to change the shipping address, emailed support, no reply? I also called the phone number provided to attempt to speak to someone, but it went to voicemail. I simply wanted to cancel my order. I really hope they can cancel my order - I emailed them again, but got a canned response indicating they will let me know when it ships? I just want to cancel my order.
Wide selection of products at a…
Wide selection of products at a reasonable price. Super fast delivery.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








