We had an issue with our internet connection and the engineer that attended (Mark W) could not have been more helpful. He was professional, experienced and very knowledgeable. He turned up exactly on... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
We had an issue with our internet connection and the engineer that attended (Mark W) could not have been more helpful. He was professional, experienced and very knowledgeable. He turned up exactly on... Se mer
Företaget har svarat
⭐️⭐️⭐️⭐️⭐️ Kieran H was absolutely brilliant from start to finish. He went above and beyond to get our WiFi sorted, and honestly, we couldn’t be happier with the service. What could’ve been da... Se mer
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I had no internet for two days and was struggling to get updates through the usual channels. I happened to meet Errol while he was working nearby and asked if he could check my connection. He was... Se mer
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Have been without wifi and internet since Friday, Paul fnl engineer was assigned. He kept me informed throughout the day and on arrival quickly found the problem. Once working Paul supported me with t... Se mer
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Har besvarat 100 % av sina negativa omdömen
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Great service, Mark done great and quick job, make my daughter happy from the morning 🙂

Svar från Ofnl
Polite and helpful, Sorted within minutes of arrival.

Svar från Ofnl
Mark was brilliant, fixed our problem right away and made sure everything was fitted and working correctly before leaving. Great customer service, thank you!

Svar från Ofnl
Mark the engineer, who came to fix my router issue was brilliant. He showed up on the day booked and contacted me before to let me know his ETA. This was in the morning meaning I’ve not had to stay home for the whole day. He fixed the problem promptly without any issues, even fitted a new OFNL internet box.
Happy with his service and friendly attitude, thank you!

Svar från Ofnl
Mark from Ofnl did a great job. Excellent work, faster and clean.
Highly recommend this service.
Thank you
Regards

Svar från Ofnl
Mark was efficient and diagnosed problem quickly. Got us back on line in minutes and gave clear and helpful advice.

Svar från Ofnl
Very professional and quick service. Visited by engineer Mark and resolved the problem. Fantastic communication and follow up message. Thank you and would recommend

Svar från Ofnl
Mark from OFNL was excellent. The appointment was originally booked for Thursday, but he arrived a day early and quickly fixed the fibre issue. Really appreciate the prompt response and efficient service. Great job, Mark!

Svar från Ofnl
Mark provided a Great service and is a super engineer. After initially booking for a week ahead with our service provider due to not offering a time slot the engineer contacted us directly and offered an early morning slot the next day!
He turned up in time and fixed our problem quickly and professionally

Svar från Ofnl
Mark's a really good guy, knew want needed to be done and got me sorted quickly, thanks man 👌🏻

Svar från Ofnl
I didn’t have internet for a week in my new build, but the engineer who came sorted the issue and even helped me tune in my smart tv.
Very happy with the service provided.

Svar från Ofnl
held to Ransome over prices and all of the providers in my area I've never heard of, so rubbish!

Svar från Ofnl
This afternoon we had a lovely gentleman called “Kieran H” we have not had WiFi for 3 months but Kieran H sorted my fibre optics cable and also happily helped me and my partner install our WiFi box. He stayed until he knew it was working in every room and every phone. His respectful manners and kindness goes a long long way. We are really grateful for the time and effort he took explaining little things to me like the lights on the OFNL router etc and how to know whether it’s a problem with the router or the WiFi.
Overall very good experience would definitely recommend Keiron H to anyone who has issues.

Svar från Ofnl
I have received a visit from an engineer named George from OFNL. From this experience I can only give thanks and gratitude to such a wonderful representative of your company. I was blown away by how friendly and helpful George was in assisting me with my internet connectivity. Absolute first class experience all the way.

Svar från Ofnl
Fast and professional to our call out, with Mark completing the fix within minutes - top job!! 👍🏻

Svar från Ofnl
Mark was a professional, timely and also mainly very kind and helpful. OFNL have got a great employee on their hands. Credit to Mark for his support

Svar från Ofnl
From start to finish what amazing Customer Service. From Tim on technical helpline to Mark Cook the engineer who attended and fixed the problem. Both experienced and friendly and delivered exceptional support. Thankyou

Svar från Ofnl
The engineer arrived on time, identified the problem quickly and fixed it without any hassle. Thank you for a great service.

Svar från Ofnl
Our technician managed to fit us in three days earlier, and on a weekend. He was very polite, and kept us fully informed. He solved the problem to our satisfaction and was very tidy. Really pleased.

Svar från Ofnl
Kieran H was really quick getting wifi installed in the house. Very polite and was on time getting here.

Svar från Ofnl
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