Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We had an issue with our internet connection and the engineer that attended (Mark W) could not have been more helpful. He was professional, experienced and very knowledgeable. He turned up exactly on... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

⭐️⭐️⭐️⭐️⭐️ Kieran H was absolutely brilliant from start to finish. He went above and beyond to get our WiFi sorted, and honestly, we couldn’t be happier with the service. What could’ve been da... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I had no internet for two days and was struggling to get updates through the usual channels. I happened to meet Errol while he was working nearby and asked if he could check my connection. He was... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Have been without wifi and internet since Friday, Paul fnl engineer was assigned. He kept me informed throughout the day and on arrival quickly found the problem. Once working Paul supported me with t... Se mer

Företaget har svarat


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

535 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fixed very quickly and also shown me…

Fixed very quickly and also shown me how to wire up the apartment better, thanks to Paul!

11 maj 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good afternoon,

Thanks for taking the time to leave a review. It's greatly appreciated.

I will pass the feedback on to Paul.

Kind regards,
Scott

Betygsatt 5 av 5 stjärnor

Mark wright was very professional and…

Mark wright was very professional and friendly. Quick resolution for the issue with the broadband

7 maj 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review, glad your issues were resolved. I will pass the feedback on to Mark.

Kind regards,
Kyle

Betygsatt 5 av 5 stjärnor

Very quick and very efficient this…

Very quick and very efficient this morning, all done correctly and now I have working wifi.

6 maj 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review, glad your issues were resolved.

Kind regards,
Kyle

Betygsatt 5 av 5 stjärnor

Very quick response and fast repair of…

Very quick response and fast repair of any issues . Mark has had a professional approach and always keeps the customer informed on the time of arrival.

28 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review, glad your issues were resolved. I will pass the feedback on to Mark.

Kind regards,
Kyle

Betygsatt 5 av 5 stjärnor

Excellent experience

We had an issue with our internet connection and the engineer that attended (Mark W) could not have been more helpful. He was professional, experienced and very knowledgeable. He turned up exactly on time and had no trouble in getting us connected again. He also went the extra mile to help us set up our Sky Entertainment package. We were very impressed

24 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review, glad your issues were resolved. I will pass the feedback on to Mark.

Kind regards,
Kyle

Betygsatt 5 av 5 stjärnor

Internet installation

Good communication regarding appointment time. Efficient and polite

28 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review, glad your issues were resolved.

Kind regards,
Kyle

Betygsatt 5 av 5 stjärnor

Fast and efficient Service

Errol was fast and efficient, as well as very friendly and helpful. We were without internet for four days, due to an electrician damaging the fibre. Errol fixed the issue within 20minutes. Great service, thank you!

28 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review, glad your issues were resolved. I will pass the feedback on to Errol.

Kind regards,
Kyle

Betygsatt 5 av 5 stjärnor

Mark W was great!

27 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review, glad your issues were resolved. I will pass the feedback on to Mark.

Kind regards,
Kyle

Betygsatt 5 av 5 stjärnor

Great service

Paul the engineer went out of his way to solve our connectivity issue and also tidied up all the wires in our cables cupboard so they were no longer a potential hazard. Very pleased with the service

24 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review, glad your issues were resolved. I will pass the feedback on to Paul.

Kind regards,
Kyle

Betygsatt 5 av 5 stjärnor

Great Service & Follow-Up from Errol

I had no internet for two days and was struggling to get updates through the usual channels. I happened to meet Errol while he was working nearby and asked if he could check my connection. He was upfront and honest, explaining the issue wasn’t inside my house and that they were already working on it in the area.

Later on, he came back to follow up and checked if my connection had been restored, which I really appreciated. Even though the issue wasn’t something he could fix directly on-site, his communication and professionalism stood out.

Thanks again, Errol, for keeping me informed and taking the time to follow up.

20 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review, glad your issues were resolved. I will pass the feedback on to Errol.

Kind regards,
Kyle

Betygsatt 5 av 5 stjärnor

Excellent service

Mark was 💯 professional, knowledgeable and friendly in his approach. He explained the setup really well and was tidy and punctual. I would recommend Ofnl for any works that might be required.

17 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review. I will pass the feedback on to Mark.

Kind regards,
Kyle

Betygsatt 5 av 5 stjärnor

Mark the engineer was brilliant

Mark the engineer was brilliant, his estimated time of arrival was spot on and was very professional in his job which was done to perfection , nothing was too much trouble for him and hes sorted the problem in no time at all. Thank you Mark

16 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review. I will get the feedback passed on to Mark.

Kind regards,
Scott

Betygsatt 5 av 5 stjärnor

Errol was wonderful

Errol was wonderful! He fixed my cut fiber in now time and extremely pleasant. If I ever have a WiFi issue again, I hope he is the engineer that comes back.

13 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review. I will pass the feedback on to Errol.

Kind regards,
Kyle

Betygsatt 5 av 5 stjärnor

Great Customer Experience

Mark kept me up to date with the eta, and arrived slightly early, which was great. I found Mark to be very professional, knowledgeable, friendly and communicative. Mark resolved the problem quickly and effortlessly. I even gained some valuable experience with respect to my network.

16 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review, glad your issues were resolved. I will pass the feedback on to Mark.

Kind regards,
Scott

Betygsatt 5 av 5 stjärnor

Mark was amazing from the moment he…

Mark was amazing from the moment he walked into our home, he was like someone I have known for a long time

15 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review. I will pass the feedback on to Mark.

Kind regards,
Kyle

Betygsatt 5 av 5 stjärnor

I had an issue with my Wifi being down…

I had an issue with my Wifi being down and by 9am the following day it was fixed. Massive thank you to Errol who was efficient and courteous. Really appreciate the prompt action and communication.

15 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review, glad your issues were resolved. I will pass the feedback on to Errol.

Kind regards,
Kyle

Betygsatt 5 av 5 stjärnor

Mark W was amazing and I can't thank…

Mark W was amazing and I can't thank him enough for how quickly he fixed our wifi!! And had some super helpful advice for future usage. Thank you Mark!!

15 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review, glad your issues were resolved. I will pass the feedback on to Mark.

Kind regards,
Kyle

Betygsatt 5 av 5 stjärnor

Very friendly staff who were very…

Very friendly staff who were very helpful from the beginning
They informed me on everything

9 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review. I'm happy to hear you had a great experience.

Kind regards,
Kyle

Betygsatt 5 av 5 stjärnor

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Kieran H was absolutely brilliant from start to finish. He went above and beyond to get our WiFi sorted, and honestly, we couldn’t be happier with the service.

What could’ve been days of frustration with the kids is now completely sorted, and my wife can get straight back to working from home without any issues. He didn’t just fix the problem — he made sure everything was running properly before he left.

Top bloke, professional, and really knows his stuff. Would 100% recommend to anyone.

9 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for the great review, glad your issues were resolved. I will pass the feedback on to Kieran

Kind regards,
Scott

Betygsatt 5 av 5 stjärnor

Great service!

I had a great experience with Mark from OFNL who came out to fix my internet. He was friendly, professional, and clearly knew exactly what he was doing. He took the time to explain the issue in a way that was easy to understand and made sure everything was working properly before he left.

It’s always a relief when someone turns up on time, gets the job done efficiently, and leaves things better than they found them. Really impressed with the service. Thanks again, Mark!

7 april 2026
Omdöme utan inbjudan
Logotyp för Ofnl

Svar från Ofnl

Good evening,

Thanks for taking the time to leave this review, it's greatly appreciated. I will pass the feedback on to Mark

Kind regards,
Scott

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer