When my screen protector was slightly bent in the mail it did not function properly. One email to customer service and they had a new product at my door in two days! It works great and is very well... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great products, timely delivery and excellent customer care! Great products developed by specialists, at very good prices. I ordered a few different screen protectors reducing blue light exposure. One... Se mer
Företaget har svarat
I ordered a screen protector for my phone and when I experienced some cracks and chips in the product soon after purchase, I emailed Ocushield and the response was amazing! Not only did they respond i... Se mer
Företaget har svarat
Ordered a pair of children's blue light filter glasses and sadly when they arrived one side of the frame was abit mishapened and not 100% comfortableb for my daughter to wear. I contacted customer ser... Se mer
Företaget har svarat
Företagsinformation
Om Ocushield
Skrivet av företaget
Our medically rated screen protectors filter out blue light, to protect your eyes and help you sleep.
For more reviews click here ➡️ Ocushield Reviews
For more reviews click here ➡️ Ocushield Reviews
Kontaktuppgifter
86-90 Paul Street,, EC2A 4NE, London, Storbritannien
- (0044) 020 3239 7929
- customerservice@ocushield.com
- www.ocushield.com
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a great experience with this…
I had a great experience with this company, I think the product works, my eyes feel less sore and dry. The costumer service is also great!
7 maj 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, that made our day! Thank you so much Kedun! 🌟
We're absolutely thrilled to hear your eyes are feeling less sore and dry. That's exactly why we do what we do and hearing results like yours makes it all so worthwhile!
Fun eye fact: your cornea is the only part of your body with no blood supply at all, it gets its oxygen straight from the air! Pretty amazing, right? 👁️
If you ever need anything, don't hesitate to reach out at customerservice@ocushield.com. We're always here for you 💙
Big thanks again,
Mia- Team Ocushield
Jyoti immediately sent me a replacement…
Jyoti immediately sent me a replacement phone, which I really appreciated. Grateful for the customer service I received.
13 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Thank you so much Jordan, this is so kind of you! 🌟
We'll make sure to pass your lovely words on to Jyoti, she'll be absolutely chuffed! It means the world to a small brand like us when customers take the time to share their experience.
If you ever need anything at all, don't hesitate to reach out at customerservice@ocushield.com. We're always here for you 💙
Big thanks again,
Mia- Team Ocushield
medical grade protection for your eyes
I am sensitive to light it hurts my eyes especially creating migraines and I needed to protect myself beyond what the settings in the devices themselves could do.
Sure could you get something a little less expensive? But it isn’t medical grade protection and I bought and returned other items that had no guarantee
you only have one set of eyes be sure you protect them
10 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, thank you so much Brenda! That made our day! 🌟
You've hit the nail on the head. You really do only have one set of eyes and medical grade protection is exactly what we set out to provide. We're so glad Ocushield is making a real difference for you, especially with light sensitivity and migraines.
It means the world to a small brand like us, especially because new customers rely on real stories like yours to feel confident choosing us. So thank you from the bottom of our hearts!
If you ever need anything, don't hesitate to reach out at customerservice@ocushield.com 💙
Big thanks again,
Mia- Team Ocushield
Really great customer service
Really great customer service, I had a faulty product and it was resolved immediately. Thank you 🙏
4 maj 2026
Omdöme utan inbjudan
Svar från Ocushield
Thank you so much Ella, Love that! 🌟
We're so glad we could get your faulty product resolved straight away. That's exactly the standard we hold ourselves to and it's wonderful to hear you felt taken care of!
It means the world to a small brand like us, especially because new customers rely on real stories like yours to decide if they can trust us.
Fun eye fact: your pupils get bigger when you look at someone you love 💕 Here's to happy, healthy eyes!
If you ever need anything at all, don't hesitate to reach out at customerservice@ocushield.com. We're always here for you 💙
Big thanks again,
Mia- Team Ocushield
Products are great and customer service…
Products are great and customer service was awesome when I ran into some glitches.
1 maj 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, thank you so much Janine! That made our day! 🌟
We're so glad to hear you love the products and that our team was able to help when you hit a few glitches. That's exactly what we're here for!
It means the world to a small brand like us, especially because new customers rely on real stories like yours to decide if they can trust us. So thank you from the bottom of our hearts!
Fun eye fact: your eyes can distinguish over 10 million colours 🎨 Here's to seeing them all beautifully with your Ocushield!
If you ever need anything at all, don't hesitate to reach out at customerservice@ocushield.com. We're always here for you 💙
Big thanks again,
Mia-Team Ocushield
3 week delay for item advertised as in stock, then non-existant customer service
7 weeks after placing an order I still don't have the item advertised, and it seems impossible to get assistance from customer service. The first 3 weeks of delay was due to the item not being in stock (despite the website indication), but they did not acknowledge this until I chased up after it was not dispatched. I have filled out their customer service form twice, replied to the resulting email threads and provided the requested photo of the item - but based on the wording of the answers, and fact they never reply after the first "please tell us more" e-mail, it seems these could be AI generated. Just phoned the customer support, who said they could not check any of these e-mail threads, could not process a refund (of the approximately £100 spent), and could not tell me when I might get a call back.
1 maj 2026
Omdöme utan inbjudan
Svar från Ocushield
Hi Simon, thank you for taking the time to share your experience, and we are truly, deeply sorry for everything you've been through. This is absolutely not the standard of service we pride ourselves on, and we completely understand your frustration.
Seven weeks without receiving your order, combined with feeling unheard by our customer service team, is simply not acceptable and we take full responsibility for that. You deserved far better communication and follow-through at every step, and we let you down. We're also sorry that your call today wasn't handled as it should have been.
We really want to make this right for you, Simon. Could you please reach out to us directly at customerservice@ocushield.com with your order number and we will personally make sure this is escalated and resolved as an absolute priority, whether that's getting your order to you immediately or processing a full refund. No more back and forth, no more waiting.
We're genuinely grateful you flagged this, as feedback like yours, however hard to read, helps us identify where we need to do better. We hope you'll give us the chance to put this right.
Warm wishes,
Mia- Team Ocushield
The glasses arrived quickly and have…
The glasses arrived quickly and have been a huge help in reducing my eye strain at work. Thank you!
30 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, that made our day, Jo! 🎉 Thank you so much for the lovely review. We're so glad the glasses are helping with your eye strain at work, that's exactly what we're here for! For a small brand like ours, reviews like yours mean the absolute world and help new customers feel confident in choosing Ocushield
We hope they're feeling fresh and happy behind your new glasses 🎨If you ever need anything at all, feel free to reach out at customerservice@ocushield.com — we're always here for you 💙
Big thanks again, Jo. You rock!
Mia- Team Ocushield
Ocushield provided great service
Ocushield provided great service. The shields originally sent were too small for my computer screen. Ocushield was contacted and I was able to talk to a customer representative who responded to my dilemna in a friendly, knowledgeable way. I sent back the smaller shields and received the larger shields in a timely manner. Ocushield, in my opinion, is a wonderful company to do business with.
10 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Paula, this genuinely made our whole team smile from ear to ear! 😊 Thank you so much for taking the time to share your experience. We're so glad we were able to get the right size sorted for you quickly, and your kind words about our team mean the absolute world to us!
Here's a fun eye fact... your eyes blink about 20 times a minute, that's nearly 30,000 times a day. A mini workout for your eyelids! 😄
If you ever need anything in the future, we're always here at customerservice@ocushield.com 💙
Big thanks again, Paula. You're wonderful!
Best regards,
Mia- Team Ocushield
The laptop screen protector shield sticker is wrongly pasted
The laptop screen protector when I received has a shield with sticker front and back. I followed the instruction and it didn't click firmly to the magnet, and it dropped easily. So I send an enquiry email regarding this. WIthin 24 hours, I received an email. The person replying asked me to send a photo with the screen protector on my laptop screen. She also advice me that the matte side should face me, while glossy side face the screen. Than I realised that I put it in the other way round. So I changed the matte side to face me, and it immediately click firmly! So it is actually the sticker instruction on the screen protector was wrongly pasted. Thankfully that it was solved promptly from this reply email. Just spending some extra time trying to fixed the screen protector on the laptop and also to wrtie an enquiry email. Hope this does not happen often. It give me a little bit of frustration The magnet to paste on the bezel is so small, that I put some more extra magnet to avoid the screen protector from dropping off easily. I think the piece of magnet especially below ones should be longer。
25 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Hi Teo, thank you so much for taking the time to leave such a detailed and honest review, we really appreciate it!
We're glad the issue was resolved quickly once our team got back to you, and we're sorry for the frustration caused by the sticker placement. You've raised a really valid point and we'll be passing your feedback about the instruction sticker directly to our product team. It's exactly this kind of insight that helps us improve!
We also completely hear you on the magnets, and we're always looking at ways to make the fit even more secure. Thank you for your patience and understanding throughout.
If there's anything else we can help with, please don't hesitate to reach out at customerservice@ocushield.com — we're always here for you 💙
Warm wishes,
Mia Team Ocushield
Svar från Ocushield
Woohoo, thank you so much! 🎉 Short, sweet and it made our day! We think you're pretty wonderful too. For a small brand like ours, every review helps new customers feel confident in choosing Ocushield, so we're truly grateful.
Here's a fun eye fact... your pupils get bigger when you look at something you love 💕 We hope you love your Ocushield!
If you ever need anything at all, we're right here at customerservice@ocushield.com 💙
Big thanks again!
Mia- Team Ocushield
Ocusheild has the best customer…
Ocusheild has the best customer service! I love the blue light shield for both my phone and laptop. Thank you for keeping me safe! My sleep has greatly improved.
7 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, Kristin – this made our whole day! 🌟
Better sleep AND protected eyes... that's exactly what we're here for and hearing that it's genuinely making a difference to your life means the absolute world to us. Thank you so much!
Reviews like yours help new customers trust us as a small brand, so we can't thank you enough for taking the time to share your experience 💙
Here's a fun eye fact: your eyes can distinguish over 10 million colours! 🎨 We just want to make sure they're well looked after for every single one of them.
If you ever need anything at all, feel free to drop us a line at customerservice@ocushield.com — we're always here for you!
Big thanks again, Kristin. You rock! 🙌
Mia- Team Ocushield
I ordered the wrong blue light shield…
I ordered the wrong blue light shield protector size and Ocushield were super quick to respond. They offered to send a replacement free of charge and to keep the incorrect size. I gave to my partner and we are both incredibly happy with our screens. Will definitely be ordering again in the future!
27 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, Joe – this genuinely made our day! 🌟
We're so glad we could help sort things out quickly, and honestly, the fact that you gave the other screen to your partner so you're both now protected... that's the wholesome content we love to see 😄
Reviews like yours mean so much to a small brand like ours. New customers rely on real stories to decide if they can trust us, so thank you for taking the time to share yours.
Here's a fun eye fact to say thanks: your eyes can distinguish over 10 million colours! 🎨 Pretty amazing when you think about it.
If you or your partner ever need anything at all, feel free to drop us a line at customerservice@ocushield.com – we're always here for you 💙
Big thanks again, Joe. We can't wait to have you back!
Best regards,
Mia- Team Ocushield
Great customer service
Great customer service. Quick response and very helpful. I bought blue protect clip on glasses for my husband who is suffering from migraines. His boss also bought him a screen protector from Ocushield. Fast dispatch, well packed and good quality.
21 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, thank you so much Beth! 🎉 This made our whole day! We really hope the clip-on glasses make a wonderful difference for your husband's migraines, that's exactly why we do what we do. And how lovely that his boss got him a screen protector too, he's got great people around him! Reviews like yours help new customers feel confident in choosing us, so thank you from the bottom of our hearts 💙 If you ever need anything, we're always here at customerservice@ocushield.com!
Best regards,
Mia- Team Ocushield
Excellent glasses
Excellent glasses. They were recommended to me by a sales assistant in Specsavers. I suffer from a vestibular condition so these glasses have been so helpful for use in supermarkets, they really help dim the bright lights.
22 april 2026
Omdöme utan inbjudan
Svar från Ocushield
That made our day, Lucy, thank you so much! 🌟 How lovely that a Specsavers assistant recommended us, we're so chuffed! And we're absolutely delighted to hear the glasses are helping with your vestibular condition. Helping people feel more comfortable in their everyday lives is exactly what Ocushield is all about. Here's a fun eye fact... did you know eyes can distinguish over 10 million colours? 🎨 If you ever need anything at all, we're always here at customerservice@ocushield.com 💙
Best regards,
Mia- Team Ocushield
I love my Occushield screen protector
I love my Occushield screen protector ! It is slightly darker than my screen so sometimes I pop it off (it is magnetic) to use when I want to see something in brighter colors. Also, it really helps with the glare in the sunlight when I use my MacBook outside. Jyoti at the company is wonderful. It is so nice to have a company that is making a much needed product. I think everyone should have one of these protectors on their computers, to protect our eyes and brain from the blue light emitted from the screens. Occushield conducts their business with old world integrity that is so hard to come by these days.
21 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Wow, Wendy, what an absolutely wonderful review! Thank you so much, this genuinely means the world to us 🎉 We'll be sure to pass on your kind words to Jyoti too, she'll be absolutely thrilled! We're so glad the magnetic screen protector is working perfectly for you and making such a difference on your MacBook. Reviews like yours help us keep doing what we love. Did you know your pupils actually get bigger when you look at someone you love? 💕 We're always here if you need us at customerservice@ocushield.com 💙
Best regards,
Mia- Team Ocushield
I bought two blue light screen…
I bought two blue light screen protectors and my sons cracked within a couple of weeks of having it. He hadn’t dropped his phone so I feel they are not built to last.
I emailed the company twice before I received a reply asking for more details. Which I replied to straight away. They then ignored my email.
So I wrote another one and got a response saying it would be looked into.
Then nothing for over a week, so I sent another response.
So I’m no further forward and after spending over £70 I am now concluding this company and its products are just a scam.
Avoid!
20 februari 2026
Omdöme utan inbjudan
Svar från Ocushield
Hi RJR, we're really sorry to hear about your experience and we completely understand your frustration. This is absolutely not the level of service we pride ourselves on, and we sincerely apologise for the delays in communication. Our screen protectors are made from tempered glass, which is designed to absorb impact and protect your device, but we understand how upsetting it must be when this happens without an obvious cause. We'd genuinely love the chance to make this right for you. Could you please get in touch with us directly at customerservice@ocushield.com with your order number so we can look into this as a priority? We promise to get this sorted for you properly this time 💙
Best regards,
Mia- Team Ocushield
Best Product and Customer Service
I'm glad I ordered an Ocushield product. After a week of use, I can truly say this applies to both the glasses I received and the customer care Ocushield provided.
My eyes feel less tired, and my focus remains high even after 10 hours at the PC.
Customer support is as high-quality as the product itself. They respond very fast and treat each case individually. I truly recommend Ocushield as a high-level company.
21 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, thank you so much Olena, this made our whole day! 🎉 We're absolutely thrilled to hear your eyes are feeling less tired and that your focus has stayed sharp even after long hours at the PC. That's exactly what we set out to achieve! And your kind words about our customer care team mean the absolute world to us as a small brand. Here's a fun eye fact to celebrate... reading in dim light doesn't damage your eyes, but it does tire them out! So keep those screens protected 😄 We're always here if you need us at customerservice@ocushield.com 💙
Mia- Team Ocushield
An appreciated company and brand
I've been using Ocushield for many years now, both their blue light screen protectors and their EMF protectors. I've recommended them to friends and family who use them across their iPhones and iPads. I'll admit I keep my phone near me when I sleep, so having the EMF protector has genuinely made me feel better about that.
The products alone would be enough to keep me coming back, but what has made me a truly loyal customer is their customer service. It is some of the best I have encountered, and I want to be specific about what I mean by that because "good customer service" gets thrown around loosely. They listen. They respond warmly and thoughtfully. That combination is far rarer than it should be. Most companies either don't respond meaningfully or give you something so generic it barely addresses what you said. Ocushield is different.
Mia has been particularly wonderful to communicate with, and I think that reflects well on the company as a whole. Good employees tend to come from good leadership.
I nearly bought a blue light filter from Amazon at a fraction of the price, but after looking into it more carefully I found that Ocushield actually tests their products and appears to be one of the very few brands whose blue light filters genuinely perform as claimed. Harvard has published research on the effects of blue light on sleep and health, and it is worth reading. It made me glad I took the time to look before defaulting to the cheaper option.
I think very highly of this company.
18 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Wow... we genuinely had to take a moment after reading this. Thank you so much, this is one of the most thoughtful and heartfelt reviews we've ever received and it means absolutely everything to us 🥹 We'll make sure to pass on your incredibly kind words about Mia, she truly deserves to hear this! You've perfectly captured what we strive for every single day, listening, responding warmly, and treating every customer as an individual. The fact that you took the time to research before choosing us, and that we earned your trust, means the world to a small brand like ours. Thank you for recommending us to your friends and family too! Did you know your pupils get bigger when you look at someone you love? 💕 We think that's what happened when you found Ocushield 😄 We're always here at customerservice@ocushield.com 💙
Best regards,
Pooja- Team Ocushield
J'adore vraiment mes lunettes…
J'adore vraiment mes lunettes Ocushield. Depuis que je les utilise, mes yeux ne me font plus mal quand je passe du temps sur mon téléphone ou mon ordinateur. Avant, j'avais souvent des picotements et de la fatigue visuelle, mais maintenant je me sens beaucoup plus à l'aise. Elles sont légères, confortables et faciles à porter toute la journée. Franchement, c'est devenu un indispensable pour moi !
16 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, merci infiniment pour ce magnifique avis, Saraica ! 🥹
Cela nous touche vraiment de savoir que vos lunettes Ocushield ont fait une telle différence pour vos yeux. Moins de picotements, moins de fatigue visuelle... c'est exactement pour ça qu'on fait ce qu'on fait !
Pour les petites entreprises comme nous, les avis de clients comme vous sont précieux car ils aident d'autres personnes à nous faire confiance. Merci du fond du cœur !
Si vous avez besoin de quoi que ce soit, n'hésitez pas à nous écrire à customerservice@ocushield.com, nous sommes toujours là pour vous 💙
À bientôt,
Mia- Team Ocushield
A really great product
I use my ipad at night and was very pleased to find a bluelight shield so that I am not exposing myself to light pollution. The shield comes with excellent instructions, does not alter the colours on my screen and has made a big difference. I no longer worry when I use my sleep app through the night. The customer service I got was excellent and I wholeheartedly recommend both the product and this company.
19 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, that made our day, Lisa! Thank you so much! 🥳
We're absolutely thrilled to hear the screen protector is making such a difference for your night-time iPad use. No more worrying about sleep disruption... that's exactly what we're here for!
Your kind words about our customer service and the product mean the world to a small brand like us. New customers rely on honest reviews like yours to feel confident choosing Ocushield, so thank you from the bottom of our hearts!
Fun eye fact: your pupils get bigger when you look at someone you love 💕 Here's hoping your eyes stay happy and rested!
If you ever need anything at all, feel free to reach out at customerservice@ocushield.com, we're always here for you 💙
Big thanks again,
Mia- Team Ocushield
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.