When my screen protector was slightly bent in the mail it did not function properly. One email to customer service and they had a new product at my door in two days! It works great and is very well... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great products, timely delivery and excellent customer care! Great products developed by specialists, at very good prices. I ordered a few different screen protectors reducing blue light exposure. One... Se mer
Företaget har svarat
Excellent product and customer support. Any time there has been an issue the response was prompt and the fix was just what was needed. I put these protectors on all devices now and buy them for friend... Se mer
Företaget har svarat
Ordered a pair of children's blue light filter glasses and sadly when they arrived one side of the frame was abit mishapened and not 100% comfortableb for my daughter to wear. I contacted customer ser... Se mer
Företaget har svarat
Företagsinformation
Om Ocushield
Skrivet av företaget
Our medically rated screen protectors filter out blue light, to protect your eyes and help you sleep.
For more reviews click here ➡️ Ocushield Reviews
For more reviews click here ➡️ Ocushield Reviews
Kontaktuppgifter
86-90 Paul Street,, EC2A 4NE, London, Storbritannien
- (0044) 020 3239 7929
- customerservice@ocushield.com
- www.ocushield.com
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The customer service was excellent and product is great.
The customer service was excellent. They responded to my email immediately. When the problem was not resolved right away they continued to work with me until it was. They are a great company to do business with and I am very satisfied and can highly recommend them. The shield for my computer has completely illuminated my eye strain.
28 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Oh wow, Linda — this review genuinely made our whole team smile! 🥹 We're so happy we could keep working with you until everything was just right, and we're absolutely thrilled the shield has helped with your eye strain. That's exactly why we do what we do! Did you know the cornea is the only part of your body without a blood supply, it gets oxygen directly from the air! We're always here if you need us at customerservice@ocushield.com 💙
Best regards,
Mia - Team Ocushield
Replacement item free of charge.
15 maj 2026
Omdöme utan inbjudan
Svar från Ocushield
Thank you so much for taking the time to leave us a review — it really does mean a lot to a small brand like us! 🎉 We're so glad we could get that sorted for you. If you ever need anything at all, you know where to find us at customerservice@ocushield.com 💙
Best regards,
Mia- Team Ocushield
Excellent experience with Ocushield
Excellent experience with Ocushield. I've bought blue light glasses and protectors for several devices and am pleased with the quality and the customer service.
17 maj 2026
Omdöme utan inbjudan
Svar från Ocushield
Love that, Kat — thank you so much! 😊 It's brilliant to hear you're happy with both the quality and the service across multiple products. Customers like you are the reason we love what we do! Fun eye fact — eyes can distinguish over 10 million colours 🎨 We're always here at customerservice@ocushield.com if you ever need us 💙
Best regards,
Mia- Team Ocushield
I will NEVER buy Ocushield again
I ordered 3 screen protectors directly from Ocushield. Two were already opened when I got them and one did not have the peel off plastic but had a tab that left residue on the screen protector. I contacted Ocushield 3 times (twice via email and once via their website) and have gotten ZERO response for a return address. There is no phone number to call. These screen protectors are not cheap and their 100 day “no questions asked” return policy is total BS. I guess I am just out the money. I liked their screen protectors in the past but there are plenty of good ones out there that offer the same protection for cheaper and have actual customer service. I wonder what happened to this company because they feel like frauds to me now. I will NEVER buy from them again.
10 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Hi Carol,
Thank you for taking the time to share your experience, and please know that we hear you completely. Reading this genuinely upset us, and we are so sorry for what you went through.
We want to be transparent, in over 11 years of trading, receiving opened items and then not hearing back after three attempts to contact us is something we have never heard of before, and it is completely out of character for who we are as a brand. We pride ourselves on our customer service and our 100-day warranty, and we stand fully behind both.
What we suspect may have happened here is an error on the part of our packaging partners, which is something we are now urgently investigating. But regardless of how it happened, you reached out three times and heard nothing back, and that is simply not good enough. We own that completely.
We would love the chance to make this right for you, Carol. Our CS team will personally ensure you receive a full resolution, whether that's a replacement, a refund, or both. No runaround, no delays.
You were a loyal customer and you deserved so much better than this. We really hope you'll give us the chance to show you the Ocushield you remember 💙
Warm wishes,
Mia- Team Ocushield
Responsive and friendly customer…
Responsive and friendly customer service , well packaged product
10 maj 2026
Omdöme utan inbjudan
Svar från Ocushield
Thank you so much — this really means a lot to us! 😊 We're so glad the product arrived well and that our team could help. Reviews like yours help new customers trust a small brand like ours, so we're truly grateful. We're always here at customerservice@ocushield.com if you ever need us 💙
Best regards,
Mia- Team Ocushield
Efficient customer service for replacement mask
The mask I ordered had a defect that led to it breaking in the microwave when being heated according to the instructions after 5 months. The team at Ocushield were very helpful and sent me a free replacement in the Netherlands (although I had to pay the import duties).
10 maj 2026
Omdöme utan inbjudan
Svar från Ocushield
Thank you so much for the lovely review, Alexander, and we're really sorry about the import duties — that's never ideal! We're glad we could get a replacement out to you and that the team looked after you well. We really do appreciate your patience and understanding throughout. If you ever need anything in the future, we're always here at customerservice@ocushield.com 💙
Mia- Team Ocushield
Quick responses. Accurate information
My red light box stopped working after a few days but it was replaced really quickly with absolutely no fuss and the contact I had was always polite and information given accurate. My postage was refunded to my account within minutes of my sending the receipt by email too.
1 maj 2026
Omdöme utan inbjudan
Svar från Ocushield
Jane, you rock — thank you so much for this brilliant review! 🎉 We're so glad everything got sorted quickly and smoothly, that's exactly the experience every customer deserves. Did you know your pupils get bigger when you look at someone you love 💕 We're always here if you need us at customerservice@ocushield.com 💙
Best regards,
Mia- Team Ocushield
Great screen protector!
Great screen protector- really helps with my light sensitivity! Also amazing customer service!!
30 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo — thank you so much, Jen! 🎉 We're absolutely thrilled the screen protector is helping with your light sensitivity, that's exactly what we're here for! It means the world to a small brand like us that you took the time to share your experience. We're always here at customerservice@ocushield.com if you ever need us 💙
Best regards,
Mia- Team Ocushield
Great Products, Phenomenal Company
This company has great products that are FSA eligible (with Letter of Medical Necessity), and they have absolutely phenomenal customer service. It was super easy to replace my cracked screen via email and they promptly got a replacement out, free-of-charge. They stand by their products and commitment to customer service!
19 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, Tiffany, thank you so much for this incredible review! That made our whole team smile from ear to ear 😊 We're so glad the replacement process was smooth and that you felt well looked after. Standing by our products and our customers is something we take really seriously, so this means the world to us. Big thanks from the whole Ocushield team
Best regards,
Mia- Team Ocushield
Eye strain and migraines
I bought these glasses to help with eye strain and recurring headaches/migraines. As soon as I put them on, I feel my eyes relax. I haven't used them long enough to give a thorough review, but, so far so good.
13 maj 2026
Omdöme utan inbjudan
Svar från Ocushield
That's so lovely to hear, thank you! Feeling your eyes relax the moment you put them on is exactly the experience we want for every customer 😊 We'd love to hear how you get on after using them for a while longer. Fingers crossed the headaches and migraines become a thing of the past! 💙
Fun eye fact: your pupils get bigger when you look at someone you love... and we think your eyes are going to love these glasses! 💕
Best regards,
Mia- Team Ocushield
Easy to deal with
Easy to deal with. Item great. Albeit a bit expensive. "
1 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
Thank you so much for taking the time to leave a review, we really appreciate it! We're glad the item is great and that everything was easy. We completely understand the feedback on price and we always strive to make sure our products deliver real value for what you pay. Hopefully your eyes will feel the difference and agree it was worth every penny 😊💙
Best regards,
Mia- Team Ocushield
Life Changing!
I cannot evangelize about Ocushield (both their products and customer service) loud enough. About a month ago, I began experiencing extreme insomnia and was at a loss as to how to remedy it until a friend suggested I purchase anti-blue light screen protectors for my monitor and laptops. I do medical editing for a living; however, it never dawned on me that the blue light coming from my laptops could be the culprit. Heeding my friend's advice, I made the expressed purchases from Ocushield and now sleep more soundly than a baby. It used to be (nearly) impossible for me to sleep beyond 6 hours each night, but now I can easily clock in 7-8. Life changing. (Note that I've never used that word to describe any product before, but it's warranted here.) I also want to add that Jyoti was a delight to engage with; her responses to my queries were always swift, and she even sent me a screen protector at no charge after I discovered that the one I had ordered was not quite the right size for my Acer laptop.
Thank you, Ocushield, for blessing me more than you'll ever know!
11 maj 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, Brenda, this genuinely made our whole team tear up a little! "Life changing" is not a phrase we take lightly and we are so, so thrilled that you're finally sleeping soundly. Going from 6 hours to 7-8 hours of quality sleep is absolutely incredible and you deserve every minute of it! 😊 Jyoti will be over the moon to hear your kind words too. Thank you from the bottom of our hearts for this beautiful review. Your eyes and your sleep are so worth protecting! 💙
Best regards,
Mia- Team Ocushield
A brilliant company!
My husband and I both have Ocushield screen protectors which we are very pleased with. The screens are crisp and clear and we feel they do reduce eye strain and I certainly go to sleep more easily. Their customer service is second to none. When I contacted them about the slight problem I had fitting one, the help I received was instant and friendly and they even sent me a replacement in case I was not absolutely happy with the first one. They really care about their customers and their product. I thoroughly recommend both the company and the screen protectors. Thank you! "
11 maj 2026
Omdöme utan inbjudan
Svar från Ocushield
That made our day, Carol, thank you so much! We love that both you and your husband are benefiting and sleeping better too. That's exactly what we're here for! Reviews like yours mean the world to a small brand like ours and help so many new customers feel confident choosing us. Big thanks from the whole team 💙
Best regards,
Mia- Team Ocushield
Ocushield screen protectors work
Ocushield screen protectors work. They reduce strain on my eyes and do a good job blocking bluelight from the backlit LED screens on devices. I notice considerably less strain on my eyes in the evening from using my laptop with the Ocushield screen protector. Similar with my iPhone and iPad protectors. On top of this, Ocushield was world-class customer service
11 maj 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, Rajbir, thank you so much! World-class customer service is incredibly kind of you to say and we're so glad the products are making a real difference to your eyes. That's exactly why we do what we do! 🎉
Fun eye fact: your eyes can distinguish over 10 million colours... and with Ocushield protecting them, they'll be seeing every single one in comfort! 🎨
Best regards
Mia- Team Ocushield
Brilliant
Brought blue light blocking glasses for myself for watching tv at nighttime. They are comfortable and make a difference - no eye strain. I then purchased a second pair for my husband and he is already saying he is sleeping much better now. Great product , UK business, great customer service - what’s not to like! "
11 maj 2026
Omdöme utan inbjudan
Svar från Ocushield
That's brilliant, Lisa, thank you so much! We love that your husband is already sleeping better too, that's such a lovely bonus! 😄 Comfortable, effective and great for sleep... we couldn't ask for a better review. Thank you for supporting a UK business and for sharing your experience. It means everything to us 💙
Best regards,
Mia- Team Ocushield
I purchased a screen for my iPad
I purchased a screen for my iPad. It arrived quickly. However, after applying the screen I found that it affected the touchscreen sensitivity. After contacting Occushield, they offered to replace the screen at no charge. The second one is working great. Their follow-up is excellent. Took one star off because I was charged shipping on the replacement. Not a big deal.
4 maj 2026
Omdöme utan inbjudan
Svar från Ocushield
Thank you so much for the lovely review, Jody, and we're really glad the replacement is working perfectly for you! We're sorry to hear about the shipping charge on the replacement, that's really useful feedback and something we'll look into. We always want the experience to be as smooth as possible from start to finish. Thank you for being so understanding and for taking the time to share your experience 💙
Best regards,
Mia- Team Ocushield
I have used Ocushield for my phone and my laptop
I have used Ocushield for my phones for the last 4 years. The products are excellent and as time has passed, the delivery and installation of the phone screen eye protectors has evolved to an even better product. What I truly like about this company is the customer service. I have had a problem with installation twice and a new screen was immediately sent to me, free of charge. The customer service team responds in a timely manner and they will do whatever they must to make the purchase right if there is a problem. Thank you Ocushield. My eyes also thank you.
22 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, Lynda – thank you so much for this incredible review, and for being a loyal Ocushield customer for four whole years! That genuinely made our day 🎉
It means the world to us to hear that you've seen the product evolve over time and that our customer service has been there for you when you needed it. That's exactly what we strive for every single day!
New customers rely so much on real, honest reviews like yours to decide if they can trust us, so this truly means everything to a small brand like ours.
Fun eye fact: your eyes can distinguish over 10 million colours... and with Ocushield protecting them, they'll be seeing every single one in comfort! 🎨
If you ever need anything at all, you know where we are at customerservice@ocushield.com — we're always here for you 💙
Big thanks again, Lynda. Your eyes are very welcome! 😄
Warm wishes,
Mia- Team Ocushield
Excellent customer service
Excellent customer service - had a small issue with my product but was resolved very quickly and Ocushield kindly sent me a replacement.
30 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, thank you so much Harriet! That made our day! 🌟
We're so glad we could get your replacement sorted quickly. That's exactly what we're here for and it means the world to a small brand like us to know you felt looked after.
Fun eye fact: your eyes blink about 20 times a minute, that's nearly 30,000 times a day! Here's to keeping those eyes happy and healthy 😄
If you ever need anything at all, don't hesitate to reach out at customerservice@ocushield.com. We're always here for you 💙
Big thanks again,
Mia- Team Ocushield
Svar från Ocushield
Thank you so much Ben, that really means a lot to us! 🌟
We're so glad you had a good experience and we hope you're loving your Ocushield product. It means the world to a small brand like us, especially because new customers rely on real stories like yours to decide if they can trust us.
If you ever need anything at all, don't hesitate to reach out at customerservice@ocushield.com. We're always here for you 💙
Big thanks again,
Mia - Team Ocushield
I had a great experience with this…
I had a great experience with this company, I think the product works, my eyes feel less sore and dry. The costumer service is also great!
7 maj 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, that made our day! Thank you so much Kedun! 🌟
We're absolutely thrilled to hear your eyes are feeling less sore and dry. That's exactly why we do what we do and hearing results like yours makes it all so worthwhile!
Fun eye fact: your cornea is the only part of your body with no blood supply at all, it gets its oxygen straight from the air! Pretty amazing, right? 👁️
If you ever need anything, don't hesitate to reach out at customerservice@ocushield.com. We're always here for you 💙
Big thanks again,
Mia- Team Ocushield
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.