When my screen protector was slightly bent in the mail it did not function properly. One email to customer service and they had a new product at my door in two days! It works great and is very well... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great products, timely delivery and excellent customer care! Great products developed by specialists, at very good prices. I ordered a few different screen protectors reducing blue light exposure. One... Se mer
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I ordered a screen protector for my phone and when I experienced some cracks and chips in the product soon after purchase, I emailed Ocushield and the response was amazing! Not only did they respond i... Se mer
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Ordered a pair of children's blue light filter glasses and sadly when they arrived one side of the frame was abit mishapened and not 100% comfortableb for my daughter to wear. I contacted customer ser... Se mer
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Företagsinformation
Om Ocushield
Skrivet av företaget
Our medically rated screen protectors filter out blue light, to protect your eyes and help you sleep.
For more reviews click here ➡️ Ocushield Reviews
For more reviews click here ➡️ Ocushield Reviews
Kontaktuppgifter
86-90 Paul Street,, EC2A 4NE, London, Storbritannien
- (0044) 020 3239 7929
- customerservice@ocushield.com
- www.ocushield.com
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
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Excellent customer service
Excellent customer service! Excellent product!
20 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
That made our day, Laura, thank you so much! 🥳
Excellent customer service AND excellent product... we'll take that! Reviews like yours mean the world to a small brand like ours, and help new customers feel confident choosing Ocushield.
Fun eye fact: reading in dim light doesn't damage your eyes, but it does tire them out! Here's to keeping those eyes happy 😊
If you ever need anything at all, feel free to reach out at customerservice@ocushield.com, we're always here for you 💙
Big thanks again,
Mia- Team Ocushield
Customs fees
"I have ordered many products from your company over the past 2 years and I highly recommend them but frankly I will not pay almost double the price in customs fees again. Sorry I know this is not your fault but I live in Europe. "
10 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Hi Elena, thank you so much for your loyalty over the past two years and for your kind recommendation, it truly means everything to us!
We completely understand your frustration with customs fees, and you're absolutely right that this is unfortunately outside of our control. Since Brexit, orders shipped to Europe can be subject to import duties and taxes which are set and collected by the destination country's customs authorities. We wish we could absorb these costs for you, but sadly it's not something we're able to influence.
What we would suggest is checking whether any of our EU-based stockists or partner retailers carry our products, as purchasing from within the EU could help you avoid these charges in future. Please feel free to reach out to us at customerservice@ocushield.com and we'll do our best to point you in the right direction!
Thank you again for sticking with us, Elena. We really do appreciate you!
Warm regards,
Mia- Team Ocushield
Great customer service
Great customer service! I ordered the wrong size and they were quick to replace it.
2 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, thank you so much Anna! That made our day! 🥳
We're so glad we could get the right size sorted for you quickly. That's exactly the kind of experience we want every customer to have!
Reviews like yours mean the world to a small brand like ours and help new customers feel confident choosing Ocushield. Thank you so much for taking the time!
Fun eye fact: your eyes can distinguish over 10 million colours 🎨 Here's to seeing every single one of them clearly!
If you ever need anything at all, feel free to reach out at customerservice@ocushield.com, we're always here for you 💙
Big thanks again,
Mia- Team Ocushield
Wonderful!
14 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Wonderful indeed! Thank you so much Eldar! 🥳
Short, sweet and it made our whole team smile! Reviews like yours mean the world to a small brand like ours and help new customers trust us.
Fun eye fact: the cornea is the only part of your body with no blood supply... it gets its oxygen straight from the air!
If you ever need anything at all, feel free to reach out at customerservice@ocushield.com, we're always here for you 💙
Big thanks again,
Mia- Team Ocushield
Exceptional Quality, Exceptional Service
I recently purchased my 2nd laptop filter screen from Ocushield and can't recommend them enough. I originally found out about them from an optometrist on YouTube. Their quality, the fact that they are developed by optometrists is invaluable and you truly feel the quality of the product. Super easy to install and even better customer service. Jyoti helped me instantly when I needed a replacement screen filter because I accidentally ordered the wrong size and Jyoti sent it to me free of charge.
Looking forward to definitely purchasing more products from them in the future.
13 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Wow Kyle, this review genuinely made our whole day... actually our whole week! Thank you so much! 🥳
We're so proud to be recommended by optometrists and it means everything to hear that the quality comes through so clearly. And a special shoutout to Jyoti, we'll absolutely pass your kind words on to her!
Having loyal customers like you who come back for their second product is what keeps us going as a small brand. Reviews like yours help new customers trust us and feel confident in their choice, so thank you from the bottom of our hearts.
Fun eye fact: your eyes blink about 20 times a minute... that's nearly 30,000 times a day! Here's to keeping those hard-working eyes happy 😊
If you ever need anything at all, feel free to reach out at customerservice@ocushield.com, we're always here for you 💙
Big thanks again,
Mia- Team Ocushield
Amazing product and Team that deliver it..
I had an issue with delivery address and their team was very proactive and kind they found a solution. Very nice product and definitely make the difference.
19 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, thank you so much Selma, this made our day! 🥳
We're so glad our team could step in and find a solution for your delivery address issue. Being proactive and kind is exactly what we aim for, so it's wonderful to hear it came through!
Reviews like yours mean the world to a small brand like ours and help new customers feel confident choosing Ocushield. Thank you so much for taking the time!
Fun eye fact: your eyes can distinguish over 10 million colours 🎨 Here's to seeing every single one of them beautifully!
If you ever need anything at all, feel free to reach out at customerservice@ocushield.com, we're always here for you 💙
Big thanks again,
Mia- Team Ocushield
Satisfied!
"The size is good, with quality and packaging I'm satisfied:)"
18 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
That made our day, Simona, thank you so much! 😊 So glad the size, quality and packaging all hit the mark for you. That's exactly what we aim for!
Reviews like yours help new customers trust us as a small brand, so we really do appreciate you taking the time 💙
If you ever need anything, we're always here at customerservice@ocushield.com
Mia- Team Ocushield
Extremely satisfied with service and aftercare
"I am extremely satisfied with Ocushield and the products they supply. I am really happy with the service I got from their customer service team when I had an issue with my screen protector. I think that they went above and beyond to help and would have no hesitation in recommending them or their products to anyone else "
6 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, Mick – this made our entire day! 🌟 Thank you so much for taking the time to leave such a wonderful review. Knowing that our team went above and beyond for you means the absolute world to us, especially as a small brand where every customer truly matters.
Reviews like yours help new customers feel confident in choosing Ocushield, so we really can't thank you enough!
Fun fact: the cornea is the only part of your body with no blood supply at all – it gets its oxygen straight from the air! Pretty incredible, right?
If you ever need anything in the future, we're always here for you at customerservice@ocushield.com 💙
Big thanks again,
Mia- Team Ocushield
Occushield is fantastic
Occushield is fantastic. First off, their customer service is unbelievably awesome. I didn’t get my order so I emailed and they priority shipped me my package for the next day free of charge!! Also, the product itself, the blue light glasses are SO good. My eyes are never sensitive anymore! Really amazing all around.
14 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
Grace, you are an absolute star – thank you so much for this amazing review! 🌟 We're so glad we could get your order sorted quickly, and it makes us so happy to hear the blue light glasses are making such a difference for your eyes. That's exactly why we do what we do!
Reviews like yours help build trust for small brands like us, and we truly appreciate every single word.
Fun fact: your eyes blink about 20 times a minute – that's nearly 30,000 times a day! Your eyelids are working hard 😄
Whenever you need us, we're always here at customerservice@ocushield.com 💙
Big thanks,
Mia- Team Ocushield
The screen protector has been a god…
The screen protector has been a god send for my eyes particularly as I’m spending lots of time on my phone at the moment. I also had to reach out to them for an issue I had which they resolved in a timely and friendly manner. Would always recommend!
20 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
That made our day – thank you so much! 🌟 We're really glad the screen protector is giving your eyes some well-deserved relief, especially during those long screen sessions. And it's so lovely to hear our team got your issue sorted quickly and with a smile!
Reviews like yours genuinely help new customers feel confident choosing Ocushield, so we truly appreciate you taking the time to share your experience.
Fun fact: your pupils get bigger when you look at someone you love 💕 So keep those eyes happy!
If you ever need us again, we're always here at customerservice@ocushield.com 💙
Big thanks,
Mia- Team Ocushield
Svar från Ocushield
CLEAR VIEWS AND NO MORE HEADACHES?! That's exactly what we're here for, Phillip! 🙌 Thank you so much for this brilliant little review, it put the biggest smile on our faces.
It means so much to a small brand like us when customers notice a real difference. That's the whole reason Ocushield exists!
Fun fact: eyes can distinguish over 10 million colours 🎨 and now yours get to enjoy all of them headache-free!
We're always here if you need us at customerservice@ocushield.com 💙
Big thanks,
Mia- Team Ocushield
Waste of money - NO PRIVACY!!! :[[
Update - this has been resolved, much appreciated - I debated a lot about getting this privacy blue light blocking screen protector. What privacy?? You have to turn your phone almost 90 degrees to left or right before screen goes black, up until then everything is still visible!!!! I’ll assume it’s blocking the % of blue light it claims because I have no way of verifying this. I have previously used a cheaper product where I got 2 privacy screen protectors for £8 and they were amazing, giving privacy from about 15 degrees angle - invaluable when viewing financial info and other sensitive documents on phone especially when out in public. Considering I got the product on sale and STILL paid about 4 times more than the 2 screen protector pack - this is pretty poor. I think I will be reverting back to the cheaper more reliable screen protector as I have now lost the privacy element that I paid a premium for. So annoying 😠
2 april 2026
Omdöme utan inbjudan
Svar från Ocushield
Hi Anjum, thank you for taking the time to share your feedback, and I'm really sorry to hear the privacy screen protector hasn't met your expectations. That's genuinely frustrating, especially when privacy is the main reason you purchased it.
Just to give a little context, our privacy screen protectors are designed with a viewing angle of around 30 degrees, which is fairly standard across the industry for this type of product. However, we completely understand that different people have different needs, and if you've previously used a product that worked better for your specific use case, that's totally valid feedback and something we take seriously.
We'd really love the chance to make this right for you. Could you reach out to us directly at customerservice@ocushield.com with your order details? Our team will look into the best way to help, whether that's a replacement, a refund, or finding a better solution for you.
We're sorry again for the disappointment, Anjum. We genuinely want every customer to be happy with their purchase and we hope we can turn this around for you 💙
Thanks
Mia - Team Ocushield
Great protection for your eyes.
"I’ve been using the protective blue screen on my iPhone for a few years now. I’ve also bought it for my partner plus a screen for his Mac Pro. The screens have been beneficial as our eyes are not strained or as tired during or after staring at the screens for any length of time. The customer service I have received from the company is also excellent. "
26 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
Susan, this is such a wonderful review – thank you so much! 🌟 A loyal Ocushield customer AND you've converted your partner too... you're officially our kind of person! 😄
It makes us so happy to hear that both you and your partner are experiencing less eye strain and tiredness across your iPhone and Mac Pro. That's exactly the difference we set out to make, and hearing it from real customers like you means everything to a small brand like ours.
Fun fact: reading in dim light doesn't damage your eyes, but it does tire them out! So keeping that screen protection on is always a great call 😊
Thank you again for your continued support over the years, it truly means the world to us. If you ever need anything at all, we're always here at customerservice@ocushield.com 💙
Big thanks,
Mia- Team Ocushield
Great customer service
Great customer service, initial order arrived with a small defect. This was instantly handled, and I’ve been sent a brand new pair free of charge. Glasses are also elite asf!
28 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
Woohoo, thank you so much Jack! 🙌 We're really glad we could get that sorted for you straight away, that's exactly the experience we want every customer to have. And "elite asf" has genuinely made our day! 😄
Here's a fun fact to match the good vibes... your pupils actually get bigger when you look at someone you love 💕
Thanks again for taking the time to leave a review, it means the world to a small brand like us. If you ever need anything, we're always here at customerservice@ocushield.com 💙
Team Ocushield
Absolutely amazing
"So glad I found the blue light screen for my iPad and iPhone, they are absolutely amazing and would highly recommend to anyone. They help protect your eyes as I had dry eyes to so much screen time but with the blue light screen reduces strain on your eyes "
30 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
This has made our day, Bev, thank you so much! 😊 Dry eyes from screen time is such a common issue and we're so happy our blue light screens are making a real difference for you. That's exactly why we do what we do!
Did you know... reading in dim light doesn't actually damage your eyes, but it does tire them out! Give those hardworking eyes of yours some well deserved rest 👀
Reviews like yours help other customers trust us as a small brand, so we truly appreciate it. We're always here if you need us at customerservice@ocushield.com 💙
Mia- Team Ocushield
You can't put a price on your eyes
Yes these are more expensive than normal screen protectors but what price would you put on your eye health ? It's not as if you can get your eyes replaced. I've just bought my third one of these screen protectors and they're excellent. Easy to apply with the special black guide. Literally just clip it to the iPad/phone etc and place the occushield protector on top. It levels automatically so no two, three, four times of trying to get it straight. Also helps with the air bubbles . So far, not a single one I've bought has bubbles after fitting.
I've noticed my eyes do not get as tired and my Dry Eye problem had not recurred since using them .
27 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
"You can't put a price on your eyes" … we might just have to steal that, Aileen! 😄 Thank you SO much for this wonderful review, it really has made our whole day.
Three purchases in and still going strong, you are officially part of the Ocushield family! 🙌 And we're so glad the alignment guide has been a game changer for you, that's exactly what it's designed for. No bubbles, no stress, just a perfect fit every time!
But honestly, hearing that your eyes feel less tired and that your dry eye problem hasn't recurred since using our screens... that's everything. That's the whole reason we exist as a brand, and reviews like yours help other people trust that it really does make a difference.
Did you know the cornea is the only part of your body with no blood supply at all? It gets its oxygen straight from the air! So keeping those eyes protected is even more important than most people realise 👀
Thank you again, Aileen, you're a star. If you ever need anything at all, we're always here at customerservice@ocushield.com 💙
Best regards,
Mia- Team Ocushield
Excellent products and customer care
Ocushield not only make excellent products, their customer service is fantastic. I originally had a blue light screen protector to help protect my eyes from strain. I use my mobile phone a lot and am always checking things before I go to sleep which was giving me eye strain and restless sleep. I was amazed at the results, my eyes hurt less, less head discomfort and my sleep improved. When I read about their EMF filter I decided to try that as well. It gave me peace of mind that I was protecting my brain from harmful rays. I’ve been using their products for a couple of years now. Recently I changed my phone and I had no hesitation in getting another screen protector. I needed help with this one and the company customer service was prompt, friendly and helpful. Due to my issue they didn’t hesitate in sending me out another one. I am now awaiting their production of the EMF filter for this new phone which is any day now and I will be buying that too. As a company I find their products are good quality, reasonable prices and they have excellent friendly after sales customer support. I would recommend Ocushield products and customer care. Best I’ve had, they really care about their customers. A refreshing change these days. "
27 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
Hi Angela 😊
Wow… this absolutely made our day, thank you so much for taking the time to share this 💙
We’re so happy to hear the difference our screen protector has made for your eye strain and sleep, that’s exactly why we do what we do. It’s amazing to hear it’s helped reduce discomfort and improve your rest, especially with how much we all rely on our phones in the evenings.
It also means a lot that you highlighted our customer care, we always try to go above and beyond, so hearing this truly means everything to our team 🙌
And yes… the EMF filter for your new phone is coming very soon, we can’t wait for you to try it!
Thanks again for your continued support over the years, Angela, you rock! 💙
Fun eye fact 👀
Your eyes adjust to darkness in about 20–30 minutes, but blue light from screens can reset that process, which is why reducing it before bed can make such a big difference to your sleep!
If you ever need anything, we’re always here at customerservice@ocushield.com
Mia- Team Ocushield
Grateful
Best customer service…actually solved my issue without hesitation
24 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
Hi there,
Thank you so much for your kind words. We’re really pleased to hear that your issue was resolved smoothly and that you had a positive experience with our customer service team.
Your feedback means a lot to us as a small business, and we truly appreciate you taking the time to share it.
Kind regards,
Mia- Team Ocushield
Really great quality blue light…
Really great quality blue light blocking glasses at a great price. I also have the phone screen which I am very happy with.
23 mars 2026
Omdöme utan inbjudan
Svar från Ocushield
Hi Katie,
Thank you for your lovely review.
We’re delighted to hear that you’re enjoying your blue light glasses and screen protector. It’s great to know both are working well for you.
We really appreciate your support and feedback.
Kind regards,
Mia- Team Ocushield
AVOID AVOID AVOID
AVOID! Countless emails asking where my replacement pair is and it’s been over 4 weeks, I am out of pocket and I haven’t received my replacement pair of glasses. Feels like a scam!
Quick update - the reason this feels like a scam is because I have tried to email back and everytime I do I get this response ‘ Amin Shaikh
Your message wasn't delivered because the recipient's email provider rejected it.’ I can only assume my email address has been blocked.
Further update: I have replied to the email several times, and still yet I am being ignored. If the company were actively looking into the matter, they would see not only the email responses but also the replacement request. I have been left with nothing but to ask the bank for a chargeback.
6 februari 2026
Omdöme utan inbjudan
Svar från Ocushield
Hi Muhammad,
We’re really sorry to hear this and completely understand your frustration.
We have been actively trying to resolve this for you and arrange your replacement. As part of the exchange process, we are currently waiting for confirmation that the original pair has been returned along with the postage receipt.
We’ve also sent you an email this morning directly from our Head of Business Operations to help move this forward quickly. Once we receive your confirmation, we will prioritise this and get your replacement sent out as soon as possible.
We genuinely want to get this resolved for you and make this right.
Please do reply to our latest email so we can proceed immediately.
Warm regards,
Team Ocushield
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