A massive thank you to Sinem Khadem! I honestly cannot thank you enough for all your help with changing the dates of our holiday. Your customer service was absolutely excellent. The care, understand... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I honestly wouldnt book an expensive holiday with anyone else! I know they always get it right and are trustworthy! I always deal with Ricky cooper who is amazing this holiday I had Ian May step in to... Se mer
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Booked two week holiday to Orlando Florida, was able to sort out all that I wanted for my package excellent staff. When my flight was cancelled they were able to adjust my arrival time with my hotel.... Se mer
Glad to pass on our wonderful experience with Ocean Florida from the initial booking with the most helpful and attentive Andy. Flights as good as they should be (apart from the usual Edinburgh airport... Se mer
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Företagsinformation
Skrivet av företaget
From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts. We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind. Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected
Kontaktuppgifter
Shenfield, Storbritannien
- 020 7939 7775
- operations@ocean-holidays.co.uk
- www.ocean-florida.co.uk
4,8
Utmärkt
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thank you Jane for helping us with our…
Thank you Jane for helping us with our special holiday yo florida. You made it look so easy. ⭐️⭐️⭐️⭐️⭐️
2 juli 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Good morning Annette, thanks so much for your kind words on the great service you received from Jane. I'll ensure I pass along your lovely feedback to her. Many thanks - Zara OF
Simply the best.
Our experience with Ocean Florida has been nothing short of excellent. From the initial booking through to follow-up support, all communication has been outstanding. The support provided by Accessibility Coordinator Lindsey has been amazing.
We've felt supported, well advised, and genuinely valued throughout the process. In a world where customer service can often be lacking, Ocean Florida is leading the way in showing how things should be done.
9 juli 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Hi Dominic, thank you for taking time to share your thoughts on your Ocean Florida experience. We truly do appreciate your kind words, and I'll be sure to pass along your lovely feedback to Lindsey and the rest of the team. Many thanks - Zara OF
Lindsey was fantastic
Lindsey was fantastic, only travel agent i've known to put time aside to call and discuss disability needs and make arrangements. Really impressed 👏
9 juli 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Hi Brian, thank you for sharing how impressed you've been with the wonderful assistance you received from Lindsey. I'll ensure I pass along your kind feedback to her this morning, and if there's anything else we can assist with, please don't hesitate to get back in touch. Many thanks - Zara OF
Fabulous
Fabulous! made the process so easy! everyone you speak to is helpful and lovely, provided exact pricing as opposed to estimates even though we were booking 2 years in advance and provided us with included extras to enhance our holiday experience. Hannah and Andy were especially helpful and informative and helped us make that final decision to book with them.
3 juli 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Good morning Amanda, thank you so much for taking the time to share your thoughts on your Ocean Florida experience. I'm so thrilled to hear that Hannah and Andy were such a great help, and will ensure I pass along your lovely words to them this morning. Many thanks - Zara OF
Booked our holiday to florida with…ocean florida
Booked our holiday to florida with Ocean florida and I am so glad I did. They have been absolutely brilliant from start to finish. (We go in 20 days) my child has special needs and Lindsey has been simply fantastic. She explained everything to us and the support we would get to ensure we had an enjoyable experience. She really is amazing and put our mind at ease.
Overall fantastic service and the extras we received through booking via Ocean florida are superb. Highly recommend
8 juli 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Hi Rachel, thank you for sharing how pleased you've been throughout your Ocean Florida experience, and in particular the wonderful service you've received from Lindsey. I'll be sure to pass along your very kind words to her, and if there's anything else we can assist with in the last few days of your countdown or while you're away, please don't hesitate to get in touch. Have the most fantastic holiday! Many thanks - Zara OF
Always recommend Ocean Florida
We just booked our 2. Holiday with Ocean Florida and we booked both times through Ricky! First holiday to Florida for 3 weeks 2 years ago he put a fabulous trip of a lifetime together for us and now it’s a week in NY in Autumn! He’s very knowledgeable and gave great recommendations! Thumbs up and 5 Stars!! Thank you Ocean Florida! I am recommending them to everyone!
30 juni 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Good morning Pamela, thank you so much for taking time from your day to share how impressed you've been with the wonderful service you received from Ricky, on multiple occasions! I'm so thrilled to hear you have a wonderful break in New York to look forward to, and if there's anything we can assist with in the run up to your trip, please don't hesitate to get in touch. Many thanks - Zara OF
Ian at ocean was most helpfull
Ian at ocean was most helpfull
And had loads of knowlege of america and hawaii
Sorted out everything
5 juli 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Hi Adrian, thank you for taking the time to share how pleased you were with the great service you received from Ian recently. I'm thrilled to hear he was such a fantastic help, and will be sure to pass along your very kind feedback to him. Many thanks - Zara OF
Fantastic Service
Fantastic service from the start, both Danielle and Charlotte have been fantastic answering all my questions and are there whenever you need them. Excellent company that I wouldn't hesitate to recommend to anyone.
3 juli 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Good morning Rebecca, thanks for sharing how pleased you've been with the service you've received from both Danielle and Charlotte, I'll be sure to pass your kind words onto them this morning. Many thanks - Zara OF
Dream holiday pending
What a great experience! Graham went away to find us our dream holiday and the price was very reasonable with some beautiful looking hotels! Can’t wait for our holiday in 2028 another great think you can book this far in advance #girlsmaths
29 juni 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Good morning Natalie, thank you for sharing how impressed with the wonderful service you received from Graham recently. Enjoy the countdown to your holiday and if there's anything else we can assist with in the run up to your trip, please don't hesitate to get in touch and we'll be more than happy to help. Many thanks - Zara OF
Do not hesitate to book your holiday…
Do not hesitate to book your holiday through Ocean Florida! Brilliant advice and unbeatable offers for our family holiday. We are already looking to book yet another holiday with them!
10 juni 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Hi Kevin, thank you for your kind words on your Ocean Florida experience, we really appreciate your feedback and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF
Will be our 2nd time using ocean…
Will be our 2nd time using ocean Florida and they’ve made our holiday more enjoyable by removing the stress of booking individually and worrying about things by booking and finding deals for us and being so accomodating and understanding when organising a holiday with send children. There is always clear information on absolutely everything to be able to process and understand everything and the team are very helpful and supportive.
Really reccomend 👍
2 juli 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Hi Sophie, thank you for taking time from your day to share how pleased you've been with your second Ocean Florida experience. I'm so pleased to hear that the team have been able to take the stress out of booking your dream holiday, and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF
Ian at Ocean Florida sorted my holiday…
Ian at Ocean Florida sorted my holiday plans like hotel attraction tickets transfers . He did an amazing. Brilliant service to from Ian . Definitely book again with him.
1 juli 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Hi Joseph, I'm incredibly pleased that you're so happy with the great service Ian provided for you recently, and I'll be sure to pass along your lovely words to him. We'll very much look forward to assisting you again in the future. Many thanks - Zara OF
Ocean Florida have been amazing so far
Ocean Florida have been amazing so far. I'm usually very cynical about travel agents but these guys have gone above and beyond at every step of the journey. From getting me numerous quotes for different dates in different years, before we eventually made up our minds, to giving us several options of lovely villas to choose from and then going on to help us with our accessibility booking. They've been amazing and I'll be booking again soon. Lindsey was our accessibility coordinator and she was fantastic, she put my mind at ease about everything we needed to do at the airport and helped me choose different accessibility services that would be useful to us. It was my first time booking this type of help so I had no idea what was even available but Lindsey helped with all of that. We're very excited for our holiday and knowing every detail has been organised is a big weight off my shoulders
1 juli 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Good morning Charlotte, thank you for taking time from your day to share how pleased you've been with your whole Ocean Florida experience, and in particular the wonderful service you've received from Lindsey. Enjoy the countdown to your holiday, and if there's anything else we can assist with, please don't hesitate to get back in touch and we'll be more than happy to help. Many thanks - Zara OF
This is the second holiday we have had…
This is the second holiday we have had with Ocean Florida.
We have had such a good holiday we were multi generational group but great for us all.
Good communication and being able to book far in advance was great for us.
Lovely villa and in a great spot for the parks and other attractions.
14 juni 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Hi there, thank you so much for sharing how impressed you've been with your whole Ocean Florida experience, from planning right through to the holiday itself. We'll very much look forward to assisting you again in the future. Many thanks - Zara OF
Such helpful staff
The knowledge of the staff was incredible. They were so accommodating, beat other quotes, were flexible with our needs. Gave us 2 or 3 illustrations to find us the best package not only for our budget but also the needs and desires of our family.
23 juni 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Hi Daniel, thank you for sharing how pleased you have been with your Ocean Florida experience, I'm really pleased to hear that the team were such a big help. Many thanks - Zara OF
Book with Oceon Florida
Ocean Florida was recommended to us by our 2 friends who are heading to Orlando this year. Me and my partner are desperate to go so looked to book for 2027. One quick phone call stating exactly what we want in detail and by the end of the day we had a booking. We were welcomed by an incredible advisor named Ian who took every detail we mentioned and presented the best deal for what we wanted. Even when we wanted to change things and see prices for other airports or packages, Ian was quick to reply and nothing seemed to be too much trouble. You get great freebies through ocean Florida and have constant on the go advice and access to the team via phone which is normally so difficult in this day and age. I’m sure I’ll post another review once the holiday has finished!
27 juni 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Good morning Cody, thank you so much for taking time from your day to share your thoughts on your Ocean Florida experience. I'm so pleased to hear that Ian was such a big help in planning your trip, and making changes to tailor it to perfection, and I'll be sure to pass along your lovely feedback to him. If there's anything else we can assist with in the run up to your holiday, please don't hesitate to get in touch and we'll be more than happy to assist. Many thanks - Zara OF
We have visited the USA and Canada over…
We have visited the USA and Canada over 30 times.
The best experience was with Ocean in January 2026.
I vowed to use them again for our upcoming holiday to Florida.
The service to date has been outstanding.
Ian May has been an exceptional agent for Ocean ensuring that all of our needs have been managed with care and respect.
Thank you
5 februari 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Hi there, thank you so much for taking the time to share how happy you were with your recent Ocean Florida experience, and in particular the wonderful service you received from Ian. I'll ensure I pass along your kind feedback to him, and we will very much look forward to helping you plan your next adventure. Many thanks - Zara OF
Excellent service ensuring dealing with…
Excellent service ensuring dealing with Tom to ensure our family go the best deal possible. Professional and very knowledgeable of the location and amenities available. Kept fully up to date with everything available and when they would be contacting us. Will definitely be using there services again
25 juni 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Good afternoon Kevin, thank you for taking time to share how impressed you've been with the great service you received from Tom. Ill be sure to pass along your lovely feedback to him, and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF
Ocean Florida’s fabulously service
Warren dealt with my initial enquiry and was really helpful in finding us a fabulous holiday for an amazing price. I had a few questions to ask and Warren responded very quickly. He was extremely helpful and I know if I have any questions in the future I can reach out to him and get a quick response.
25 juni 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Hi Ann, thank you for sharing how pleased you've been throughout your Ocean Florida experience, and in particular the great service you received from Warren. Enjoy the countdown to your holiday! Many thanks - Zara OF
Tom made the process extremely easy
Tom made the process extremely easy. He was very knowledgeable and especially helpful when it came to arranging my partner's accessibilty requirements. We can't wait to go on holiday 😁
19 juni 2026
Omdöme utan inbjudan
Svar från Ocean Florida
Good afternoon Ewan, thank you for sharing how pleased you've been with the wonderful service you received from Tom recently. I'm really pleased that he was such a big help and will ensure I pass along your kind words to him. If there's anything else we can assist with in the run up to your holiday, please don't hesitate to get in touch. Many thanks - Zara OF
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