NPS Law Omdömen 

202
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

NPS Law did a good job representing as my solicitor during my mortgage process. I made some complaints during the process and they were able to make adjustments and see to the success of the complet... Se mer

Betygsatt 5 av 5 stjärnor

I cant speak highly enough of the team in Middlesbrough. Megan Jones, Hannah Close and Libby Sanderson did an outstanding job under what was sometimes challenging circumstances. The stand out for thi... Se mer

Betygsatt 5 av 5 stjärnor

This firm is fantastic! Safa worked closely with me to deal with my matter and she was great, cannot sing her praises enough. They were efficient, informative and very knowledgeable. Safa in particula... Se mer

Betygsatt 4 av 5 stjärnor

I recently used NPS Law for buying my new home. Started the process with Sadia and Vithu then which was taken over by Zara and Fatima which did left me with bit delay and stress but everything ended... Se mer

Företagsinformation

  1. Juridiska tjänster

Skrivet av företaget

At the intersection of deep-rooted expertise and forward-thinking innovation, NPS Law emerges as a transformative force in property legal services. Founded by seasoned professionals with over 30 years of collective experience, we represent a deliberate departure from traditional legal practice. Our founding partners and solicitors bring a wealth of expertise cultivated through distinguished careers in leading regional law firms. This is not a startup built on theoretical promise, but a strategic reimagining of legal service delivery by professionals who intimately understand the industry’s intricate landscape. We reject the notion of law as a static, bureaucratic process. Instead, we view legal support as a dynamic, intelligent partnership.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

202 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 38 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(202)

170 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 4 av 5 stjärnor

Happy client

Thank you to Nicola for a great service! I have used Nicola now (& also in the past) to deal with the title on my deeds and took all the restrictions off for me. Very grateful for all your help & support.

14 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Kevin was amazing from start to finish

Kevin was amazing from start to finish, he was very quick in getting back to us and communicated with us every step of the way.

Only 1 issue we had was when Kevin was on leave, if I called or emailed for an update nobody got back to me after being told a few times they would - however as soon as Kevin was back he updated me straight away as to where we were in the process.

17 september 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Experience

I was dreading this part of the selling process, what I had previously experienced was frustration, poor communication and a lack of care with previous house selling ang buying. Thank goodness that working with Kevin changed all that. The communication was great and the process was really smooth and guided well. I would absolutely work with NPS again and would happily recommend to others.

4 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Kevin & Joe were great!

Kevin & Joe were fantastic from start to finish. Communication was swift and we were informed throughout.
Would use again and would definitely recommend them.

20 november 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional service

Exceptional service. I cannot rate NPS Law highly enough, particularly Joe. Thank you Joe for making a stressful and emotional process the smoothest it could possibly be. Helpful, professional, incredibly efficient and all communication received in super quick time. It is a shame that all conveyancers do not work in the same manner! Thank you so very much.

17 november 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I wish I could review NPS' services but…

I wish I could review NPS' services but sadly, I never even got there. After a first trip where it turned out Nicola was not in the office (so waste of time, petrol and parking charge), I was promised a call the day after to re-schedule a meeting but never heard from anyone. Not a great way to do business and will now look at competitors.

22 september 2020
Omdöme utan inbjudan
Logotyp för NPS Law

Svar från NPS Law

Dear Eric

I am sorry to hear of the issues you have experienced. So that I can address this with Nicola, please can I trouble you to confirm the date and time that your meeting with Nicola was scheduled. This will allow me to trace the matter in Nicola's diary, and respond accordingly

Thank you

Betygsatt 4 av 5 stjärnor

Nicola Phillips for buying and selling

We chose Nicola Phillips on the advice of our selling agent.
I have to say I have mixed reviews on using them. We were buying and selling our property. I am unsure if the service may have been different had it not been for the COVID issues.
All of the staff were very friendly, when I could get hold of them and for the most part were very helpful.
I did find that I had to chase up on quite a few occasions to get a reply, particularly when asking for receipts for money paid.
When it came down to it, in the final stages they worked quickly and efficiently.

19 september 2020
Omdöme utan inbjudan
Logotyp för NPS Law

Svar från NPS Law

Thank you for your feedback Vicy. I am sorry for the issues experienced. We are heavily investing in our IT systems at present, which should make issues such as receipts instant in future.

We will work hard on getting the extra star, if you choose to use us again in the future

Kind regards

Kevin and Joe

Betygsatt 5 av 5 stjärnor

Fast, efficient and friendly

Fantastic team. Very quick and, I think affordable service.
I have used many solicitors for buying and selling before, and these guys are the best.
Often with some you feel like the person dealing with you is not qualified, and doesn't answer quickly to queries. With Nicola Phillips I felt like I was a priority and I was being kept in the loop all of the time.

Great team guys,

Thanks mainly to Joe and Kevin

Mike

19 september 2020
Omdöme utan inbjudan
Logotyp för NPS Law

Svar från NPS Law

Fantastic! Glad that you are happy Mike, and we hope that we can be of assistance in the future

Kind regards

Kevin and Joe

Betygsatt 5 av 5 stjärnor

A Breath of Fresh Air!

NPS and in particular Kevin was instrumental in passing our family sale through. From start to finish, Kevin was always available when required, quick to respond to enquiries, and dealt with a whole host of hurdles including a difficult estate agent and problematic moving arrangements.

After trialing various conveyancers around Horsham and becoming sorely disappointed with their offerings, it’s an absolute relief to finally be able to work with one who is proactive, friendly, professional and diligent. Would recommend.

6 februari 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dreadful

Dreadful. Constant follows ups. It’s DIY with these people. Still awaiting for a £200 refund for my elderly mother-in-law which despite writing 4 times on this and complaining to Nicola Phillips herself we have had nothing back.

Note response 6 years later. Am I going to get the £200 then?

15 januari 2020
Omdöme utan inbjudan
Logotyp för NPS Law

Svar från NPS Law

Thank you for your feedback.

We are sorry to read your comments regarding the service you received.

Please note that this review predates the current ownership of NPS Law and does not reflect the service and client care we expect for our clients.

We wish you all the best.

NPS Law.

Betygsatt 5 av 5 stjärnor

Great service

Kevin and Sarah looked after our sale and purchase. Both were so helpful despite our first chain breaking, and our final chain having lots of delays. Kevin had us ready to exchange very quickly.
Would use them again and recommend to others.

15 juli 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible service

Terrible service. We were first time buyers and really were looking for someone to support us through the process... which unfortunately didnt happen. Ended up paying way over the original quote!! They are still demanding money from us even though we have paid our final bill. So difficult to get hold of, didn't ever pick up the phone, had to really chase at every stage. Wouldn't recommend them.

15 maj 2019
Omdöme utan inbjudan
Logotyp för NPS Law

Svar från NPS Law

Thank you for your feedback.

We are sorry to read your comments regarding the service you received.

Please note that this review predates the current ownership of NPS Law and does not reflect the service and client care we expect for our clients.

We wish you all the best.

NPS Law.

Betygsatt 5 av 5 stjärnor

Very good experience with hard-working, local firm.

We finalised the purchase of our first home in October 2018. We had been recommended Nicola Phillips by a friend and we decided to go with them as they are a small, local firm who specialise in property. We were very impressed by the experience and would recommend the firm and Kevin particularly. We never actually got round to meeting Kevin which made his diligence and attention to detail all the more significant. We didn't have the easiest vendors to deal with and their own conveyancers were quite slow. It was only later in the process that we realised how much Kevin had to chase them up on top of the work he naturally had to do with the conveyancing. He managed it all very professionally and always kept us well informed by email. We thought that the firm's 9am-5pm opening hours would be a problem as we both work full time, but it never was and most information we were able to send via email or drop in after work through their letter box. From start to finish it was all done very quickly and the only delays were caused by the other conveyancers, which just served to prove how good Kevin was by comparison. Their costs were also very reasonable and never went beyond what was estimated. Thank you Nicola Phillips

15 november 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First home purchase

Kevin at Nicola Phillips assisted us with the purchase of our first home. He was responsive, approachable and efficient throughout the process. A big difference in comparison with a frustrating experience and slow response times we experienced using a different conveyancer for a previous purchase that eventually fell through. Would recommend.

2 augusti 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Holiday home purchase

We used Nicola Phillips for a purchase of a holiday chalet on the Isle of Wight. From the initial quote request through to completing the purchase the service provided was prompt, efficient and approachable in respect of any queries raised. Would certainly recommend them and use them again ourselves.

20 april 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Stress free first purchase

We recently used Nicola Phillips for our first house purchase. We have been dealing with Kevin who has been extremely helpful and professional throughout the process. We would not hesitate to recommend Kevin and the team to family, friends and also for future purchases.
Thanks again!

17 april 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Nicola Phillips recently dealt with a…

Nicola Phillips recently dealt with a house purchase for my mum in Horsham... the whole team were extremely efficient and professional in every way. They managed to exchange and complete on the purchase within 5 days!!!
Nicola herself responded to emails and phone calls quickly (even over the weekend and early morning).
We would highly recommend them.

10 april 2018
Omdöme utan inbjudan

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