Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

If tennis match delayed because rain, you can't cash out or continue betting after the match continues in 1-2 days. Novibet full of bugs and system failures, bad assistant agents, usually they dont ev... Se mer

Betygsatt 1 av 5 stjärnor

Η Novibet παίρνει χρήματα κάθε μέρα, αλλά δεν δίνει τίποτα πίσω. Μπόνους αφοσίωσης μηδέν, επιστροφές μηδέν. Ζητάς επιβράβευση σαν ενεργός παίκτης και απλά δεν υπάρχει ανταπόκριση. Και όταν κερδίσ... Se mer

Betygsatt 1 av 5 stjärnor

Si por mí fuese ni una estrella le daría. Este casino es una estafa total. Tengo semanas tras semanas, sin importar el proveedor o el monto de apuesta, ni hora siendo robada por este iQue casino. Se... Se mer

Betygsatt 1 av 5 stjärnor

Μάγκες καιρός να κάνω και άλλο review ,αυτό πάει για το casino , το RTP τους είναι για το... Αν θέλουν ας μου διαγράψουν το review να κάνω καινούργιο . Ξέρουν πολύ καλά ότι δεν είναι σωστη η επιστροφή... Se mer

Företagsinformation


Kontaktuppgifter

1,6

Mycket dålig

TrustScore 1.5 av 5

537 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

If tennis match delayed because rain

If tennis match delayed because rain, you can't cash out or continue betting after the match continues in 1-2 days. Novibet full of bugs and system failures, bad assistant agents, usually they dont even know their own stuff....and ask stupid questions like "What you mean?" :D:D:D: :(:(:(:

15 april 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Good casino

Good casino, I wish they would give away some free spins.
I have deposit a lot of money lately, with no winning chances..

19 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Η Novibet μόνο παίρνει δεν δίνει τπτ πίσω

Η Novibet παίρνει χρήματα κάθε μέρα, αλλά δεν δίνει τίποτα πίσω. Μπόνους αφοσίωσης μηδέν, επιστροφές μηδέν.
Ζητάς επιβράβευση σαν ενεργός παίκτης και απλά δεν υπάρχει ανταπόκριση.
Και όταν κερδίσεις, περιμένεις 10 μέρες για ανάληψη. Για δικά σου χρήματα.

Πολύ κακή εμπειρία.

18 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Steer away from this company because if…

Steer away from this company because if you win any game, you will never see your withdrawal, and their support will ignore your message. This is what I have experienced with them. But #Crop Mines.....has been outstanding in their service, and they assure good returns.

16 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Back again suspended bet four days…

Back again suspended bet four days before match is even off affecting cash out which effects time and time effects money cause time is money I’ll be sharing this here on business page on fm radio and paper and also spins pay out nothing and scatter is harder to get then wining on a spin, guess what you get the same if not less? I’m not the only one saying it and review status shows that perfectly poor ratings poor wins poor customer service I’ve asked them to try and fix it or pass me through to a higher position nope not even that bad experience again

13 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Si por mí fuese ni una estrella le… Casino Estafador

Si por mí fuese ni una estrella le daría. Este casino es una estafa total. Tengo semanas tras semanas, sin importar el proveedor o el monto de apuesta, ni hora siendo robada por este iQue casino. Se nota que este casino tiene todas las máquinas manipuladas en comparación a otros casinos en línea, la peor experiencia de juego, más allá de pasar un rato agradable y ganar solo me han robado. Ni siquiera dan bonificaciones reales que valgan la pena para jugar y recuperar algo de lo que me han quitado, dan una miseria de bonos o peor aún lo que medio dan colocan límites altísimos prácticamente imposible para poder liberar el saldo. No caigan, este casino solo te quita. NOVIBET CHILE LADRON

26 februari 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Wager deposit bets…

Has anyone had to place bets of your deposit anytime withdrawal your winnings first I have ever seen in my days of online gambling

26 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My account was deactivated a few months…

My account was deactivated a few months ago, and I haven’t been able to get it reopened even though I’ve sent the requested documents several times. I can’t access my funds, and customer service has been completely unhelpful. I wouldn’t recommend this casino to anyone.

15 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Disgraceful service-robbery

What went wrong this time is what is consistently 'wrong'. There is no problem depositing funds but try to withdraw and it is a different story. I have submitted the requested documents countless times over the past 3 months to no avail as I keep getting asked for them. 'Live chat' and 'customer service' are essentially bots. This is the worst customer service I have ever received from any company or service. Disgraceful that this company is allowed to trade. I have an outstanding amount in my account which, to all intents and purposes I can not access. Tandamount to robbery in my opinion.

11 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Título: Retención injustificada de fondos y falla crítica en el sistema (Usuario: STEVENMELBA)

Pongo una estrella porque no puedo poner cero. Soy el usuario STEVENMELBA y escribo desde Mérida, Yucatán, para denunciar una práctica inaceptable por parte de Novibet México.

El problema:
Realicé un depósito y cumplí con el Rollover de su bono de recarga. La propia aplicación me mostró una confirmación visual de que el Rollover estaba completado al 100%, liberando mi saldo. Sin embargo, después de esto, mi dinero real (por un monto de $2000MXN) desapareció de mi balance retirable.
La respuesta de soporte:
Al contactarlos, alegan que el uso de "Cash Out" invalidó el progreso. Esto es un engaño al consumidor: si su software indica que el requisito está cumplido y libera el dinero, la empresa no puede retractarse unilateralmente alegando "errores de su propia app". Es una falla técnica que están usando para retener mi capital.
Advertencia:
Tengan mucho cuidado. Su sistema de indicadores falla y luego el soporte no se hace responsable de lo que su propia interfaz le confirma al usuario. Ya he iniciado los reportes ante la SEGOB (Dirección General de Juegos y Sorteos) y PROFECO por esta retención indebida.
No retiraré esta queja hasta que se me devuelva mi saldo real de $6500 MXN.

5 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Novibet Is Still Holding €3,125 of My Money Unpaid

Novibet are insanely slow. It has taken 2 weeks just to verify my account, and every time they ask for new documentation from me. Recently they even asked for mobile verification where my phone number must appear on the phone bill. It never ends.

They are clearly stalling the withdrawal until you get tired and give up. What they are doing cannot be legal. Everything is extremely slow, and they are illegally holding my deposit. As I said, I’ve been waiting for 2 weeks now.

Someone should really look into how they treat people — it’s unfair and disgraceful.

18 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

There is a bug in one slot and I…

There is a bug in one slot and I contacted them about it, but they wont answer to my emails, also the chat stopped working and every time I open it there is ”you are next one on the line”. Still even waiting an hour, no one ever answers me. I have sent several emails and tried to contact trough chat many times in many days, but the customerservice wont answer me at all.
The casino is a scam, dont play.

25 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Piece of crap

Piece of crap. Every single game is rigged. Do not play. If you do only just use their for bonuses and good luck if you win. Otherwise do not deposit a single cent to these scammers. Shame on you Novibet.

20 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is for novibet in Mexico

This is for novibet in Mexico, but I must say I have never had any issues with novibet or their customer service. Lots of payouts and never had an issue, mind you im a 100 usd winner here and there so im not raking in the big winnings or whatever.Overall im happy

14 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Withdrawal lost

Withdrawal has been lost for four days in a row, customer service either lies that The withdrawal will bounce back to account "within24hours" or that "the amount of the transaction you have not received, will be soon available to your Novibet account." (The last quote was from three days ago)

30 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I can’t withdraw to the same card

I can’t withdraw to the same card, I got verified, received an email to say congratulations you are verified, won a few bets after that m, couldn’t withdraw to the same card, definitely ai but a poor ai that doesn’t learn, had about 30 emails with them yesterday and they repeatedly asked for same information and not even on a secure link, they requesting pii over email, I was worse to send it, but got asked over and over for it, ai but a terrible ai that doesn’t read everything, stay away from them, they don’t let you withdraw, a SCAM

28 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

HOW DO YOU EVEN WITHDRAW!!!!

you deposit, you win, you withdraw - right? Same card - no issues - right? WRONG - DO not bother with this online site, customer service are terrible. quite sure they are robots. 10 emails - 11 r replies and still no solution as to why i cant withdraw - deposit ? no issue - withdraw OMG ... delete your account and join a better casino...absolute rubbish!

14 oktober 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I registered during a promotion

I registered during a promotion. After that I have never seen any promotion to attract me. During kyc the process took longer than expected as they were asking for specific documents.
There are better options than this one

15 oktober 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer