novibet Omdömen 

Terrible customer service, they’re essentially just there to pass on messages. Hardly can call it “live chat” Promotions hardly ever work properly. There are much better casinos.

They locked my account and they kept the money. They are thieves

Signed up with the promo FREEBET70, they refused to give me the promotion saying it wasn't entered. Stonewalled me on support, wouldn't escalate it to management. Terrible company, terrible support. Deposit, withdrew, now pending withdrawal.

Had a long frustrating process of withdrawing winnings. Customer services are not helpful in any situations. I have only won 'min deposit' prize ever day for 5 months, no incentives/promotions for players. Seemingly legit company but really not worth the effort.

Nobody use this shambles of a company!!! There an absolute joke. The second you win a bit of a money there asking for every card on your accounts details. I haven’t used one card in about 5/6 months , they’ve let me deposit and withdrawal on other cards up until this morning . There looking for a bank cancellation letter and all to say it’s lost . They will do anything not to pay you out and anyone who’s thinking about using this company use this as a warning not too. They’ll be getting a court letter soon enough. There agents on live chat are rude and ignorant . There the worst of the worst. It would make you sick how much hassle you’ve to go through to get your winnings , but they’ve no problem letting you deposit and deposit and deposit. Giving them a star is way to generous they’d be in - stars if it was allowed . I’d give them 5 stars for being frauds and that’s about it.

Its a disgraceful casino app the bet to win ratio is ridiculous, your awarded free spins yet your not told where or which of thete 10000s slot your free spins or bonus is relevant for!! I lost afew bob but didn't enjoy playing on there app at all. I've self excluded myself for a lifetime with them .

Don’t know why so many people are leaving bad reviews… I deposited some money lost abit (as gambling ussaully goes) but ended up getting a withdrawl! The customer service was top tier. The verification process was smooth and easy. The withdrawl was in my account in less then an hour. I 100% reccomend this casino. TOP TIER!

I used to enjoy this casino but recently they screwed me over with a gift wheel vouchers where i lost two of them 3vecuase they expired due to the bonus not showing up when i won them
When i tried to explain this to chat it was fullly inorged and i will never play here again And dont get me started on there worthless Ai Nova chat bot which will send you around in circles I am disgusted in the way i was treated as they actually did use to be a decent casino

The promotions they advertise don't work, the money withdrawal doesn't work, this site is a scam, I'm going to call the New Zealand court to block this crap site!

Live chat agents are annoying af. They keep claiming you didn't activate bonus when depositing. I said im 100% sure I did and they keep disagreeing. I even tried the next day again and again I didn't get the bonus. I even screen recorded me tapping it and depositing. However you cant send files on live chat. And btw they never ever contact you via email even tho they say they will. Not once i've received an email from them after 1,5 years of playing.

Otherwise I like the casino but claiming customer is wrong multiple times is annoying af. Like I know what I did why would I lie for couple free spins.

I am very upset about this issue I play in the same amount over 800 euro worth a month and I've been for the past four months been getting a loyalty bonus and this month I am being told I am not getting one with no reason why. I often make huge losses here, why am I not getting a loyalty bonus this time very very unhappy customer. I am a loyal customer this is very unfair.

Το ένα αστέρι είναι υπέρ αρκετό ,θα έπρεπε να υπάρχει το 0 μπας και κλείσουν τέτοιοι "κολλοσοι" απάτης, μιλάμε για μια από τις μεγαλύτερες στοιχηματικες στον ελληνικό χώρο, η οποία προσφέρει ένα "καλό" πακέτο γνωριμίας.. πολύ ωραία ανοίγοντας με την σειρά μου λογαριασμό έπειτα απτις τόσες διαφημίσεις που είδα είπα να δοκιμάσω την τύχη μου, κέρδισα ένα ποσό και εκπλήρωσα κάθε προϋπόθεση τζίρου διαβάζοντας προσεκτικά όλους τους όρους ( να πω εδώ ότι έχω πολλούς γνωστούς που καθημερινά παίζουν αρκετά ποσά σε αυτή την σελίδα και πολλοί όταν κερδίζουν μεγάλο ποσό φτου και απτην αρχή επαλήθευση ξανά κάρτας και χίλια δυο) αφού κέρδισα το ποσό αιτήθηκα ανάληψη και μου ήρθε Email ότι παραβίασα όρους το ποσό αφαιρέθηκε και ο λογαριασμός έκλεισε.. η novibet πρέπει να κλείσει το συντομότερο γιατι ψεύτικες προσφορές χωρίς δυνατότητα κανενός κέρδους

Do not use Novibet in Greece... statistics are terrible! im playing for a long time and the return is TRAGIC !

I have been a loyal player enjoyed playing on this only wanting to reset my password I've been on many chats even rang overseas but still awaiting a new password link they said they would send to my email , now they saying my account is blocked one day then next it is unblocked ? query now day 15 and still can't access my account.

Worst betting site I have ever encountered. The app is just terrible in general first of all, the opposite of easy navigation. No certain bets…lucky 15’s, patents,etc. I put a bet on each way at 16/1, had “accept higher odds” selected from the start, horse placed at 50/1 and they just won’t pay. I contacted their customer service repeatedly about it, and their response over and over, was “bet was settled correctly”. I presented all the information, official race result, showed them that higher odds were accepted…to show I was correct and they just responded with the same thing. I asked to speak to a manager/supervisor and was told I couldn’t. I asked them to explain how I was wrong and they were right and they couldn’t. It wasn’t even much but they just refused it. It was a small bet, so imagine what they would be like if it was a few grand. This is actually theft of my money. It is the same as scamming a bank account or robbing someone. Worst app and worst customer service I have experienced. Judging by all these reviews…I am not the only one. Stay away from this site

Don't bother, small print on their offers. Sent in docs for kyc which they refuse quickly, but have had the correct ones for 4 days and nothing. I can't withdraw money until this has been sorted. Avoid and stick to reputable sites

Withdrawing funds is so slow and painful here that id suggest not to play here i have waited now 5 days to get really small amount and even that required all possible documents imaginable and my account has been fully verified for a while now still the withdrawal is pending what a joke 👎

La experiencia es excelente tomando en cuenta la atención al cliente, los momios están dentro de un rango fenomenal. Variedad de juegos y las apuestas en vivo son una locura, alucinas.

Awful experience my account got deactivated as soon as i deposited money its a scam betting site the customer service kept making up excuses that they will be in contact with me.. avoid at all costs

Horrible experience when trying to withdraw money.
The worst customer experience possible by far.