Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I love my NovaPan. I am still in love with this beautiful instrument. I believe handmade things take longer than machine made and I had a great experience purchasing my drum from NovaPan. I recomme... Se mer

Betygsatt 5 av 5 stjärnor

Amazing Pan Wow what can I say, the instrument is amazing! Started my journey with a D Kurd and I'm loving it. Along with the excellent tutorials from the talented folks at Novapan and their web... Se mer

Betygsatt 5 av 5 stjärnor

I ordered a handpan from novapans. The order took a bit longer than I expected, but the handpan was a custom order. David, the owner, contacted me quickly when I had a question. He sent at no cost to... Se mer

Betygsatt 1 av 5 stjärnor

I ordered a handpan on June 3, 2023. The acknowledgement said 1-3 weeks delivery. I sent inquiries five times and they always gave some excuse. After three months, I open a dispute with Paypal who... Se mer

4,4

Utmärkt

TrustScore 4.5 av 5

25 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(25)

0 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amazing quality/price

Amazing quality/price!
I’m having a lot of fun on my D Kurd and I’m already planning on getting my next hand pan. From NOVAPANS Of course!

31 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love my Novapan!

I love my Novapan!

I purchased my Novapan around 2 years ago and have thoroughly enjoyed the experience of learning it. The quality of the handpan is amazing, it sounds great and feels much more expensive than it actually was. Novapan are a great company making handpan more accessible to everyone. I would highly recommend.

29 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love the sound and quality of my…

I love the sound and quality of my Handpan D Kurd 12 notes (gold), when I decide to buy it in 2023, I make many reviews about differents handpans and this one appears on the top 10 list because of the quality and angelic sound, for the price I could afford, and this one was the first handpan that I ever played from a friend of mine a year before I buy mine, and I have to say it, is the best decision I made, I take care of it and 2 years after it’s still in good shape and sounds exactly the same!!
That’s why I highly recommended!!
It arrived after a month.

27 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Price quality is amazing

Price quality is amazing, they have a support which replies fast. And the Handpans are actually really fun to play ! :D I recommend if you look for something worth it's price.

18 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love it !

Love it !
I love my handpan ! Arrived really fast ! The sound is amazing ! And during my shopping experience they were absolutely amazing! They helped me out with all of my doubts! Customer Service is awesome! They really take care of you ! 100/100 ! Recommend 🙏🏻😃🙌🏻

11 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Such a great sounding Handpan

Such a great sounding Handpan. My Nova hand pan B Celtic minor was my intro to the Handpan world and I couldn’t be happier. Definitely in the works of getting one more from them. Plus David has so many great videos to help novice players really get better with their instruments.

26 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love my NovaPan.

I love my NovaPan. I am still in love with this beautiful instrument. I believe handmade things take longer than machine made and I had a great experience purchasing my drum from NovaPan. I recommend their company and instruments.

25 juli 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great first time purchase

Novapans was informative about their selection of handpans and the delivery time. Although, my handoan was delayed they offered a bundle of free practice songs as compensation. As a first time purchaser I was incredibly pleased!

3 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing Pan

Amazing Pan
Wow what can I say, the instrument is amazing!
Started my journey with a D Kurd and I'm loving it. Along with the excellent tutorials from the talented folks at Novapan and their website with their easy to follow instructions you can't go wrong!
Very happy with my purchase thank you very much.

If your thinking about buying a handpan, I can highly recommend Novapan.
Amazing service and topped off with awesome tutorials from brilliant players 👍

15 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a great experience purchasing my…

I had a great experience purchasing my 13 Note D Amara NovaPans Handpans just recently (December 2024). Not only was the communication timely but so was the delivery of the handpan too (it took just under 3 weeks from my date of order, as they state on their website). Oh, and the SOUND! I don't know how many handpans you guys have played but the sustain on my Gen 7 is out of this world. I almost play myself to sleep every time I play it :D

Judging from some of the reviews here, I can only imagine they had some bumps during and shortly after the pandemic. Glad I ordered recently.

All the best NovaPans! Thank you for your service!

20 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I bought my very first handpan which…

I bought my very first handpan which was also a novapans during covid. It was my very first experience with the instrument. At the time a demo unit of d kurd 8 was $900. It was well worth the price even, or perhaps especially in today's economy. I've had it for several years and it never went out of tune. It was a very solid beginner handpan for the price.

13 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered a handpan from novapans

I ordered a handpan from novapans. The order took a bit longer than I expected, but the handpan was a custom order. David, the owner, contacted me quickly when I had a question. He sent at no cost to me a microphone for the handpan. David was responsive and communicated with me each step. When I had additional questions, he again was responsive. I can say that David is fair and truly wants to help you have a good experience with your handpan.

20 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered a handpan a few months ago

I ordered a handpan a few months ago, I had some issues at first with customer service and the bad communication, but then multiple times I spoke to David (the founder of Novapans) and honestly I am pleased with the way David handled everything. My handpan arrived in brilliant condition, the quality is AMAZING! The sound is beautiful and looks well-made! I highly recommend Novapans! If you struggle with email communication just message Novapans on Facebook and honestly with a little patience and faith you will receive your order and you will love it! If you are a beginner Novapans have free lessons to get you started with the basics. Infinite gratitude to David for handling my order with care and great communication! Thank you! :))

11 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

10/10 this is my second purchase with…

10/10 this is my second purchase with novapan handpan and I am very happy with my two Handpans, before I even committed to get a Handpan from them I got two more from other sellers and I can clearly hear the difference in quality! The sound is more sustainable and crisp! It truly gives you that sensation of a sound bath! I got the generation 7 series and I love them both!

24 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

It's a scam - don't buy!

It's a scam! Don't buy! I ordered my handpan back in the start of May and now in the mid of June I still haven't received my handpan. I tried contacting them two weeks ago, but didn't receive an answer. Then I tried contacting them through their form on their website and I still haven't heard from them. I will try to ask PayPal now to get my money back. I should have read these reviews on Trustpilot before ordering...

13 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

NO communication whatsoever!!

I typically never write reviews, even when service or a product is bad but this company was completely uninterested in ANY communication with me which was really frustrating. I ordered a handpan from them in March, and when the 3 week delivery date came and went with no handpan in sight, I sent them an email via the address they included on my confirmation email. It bounced back immediately, so I had to fill out a contact form via their website. Never heard a peep from these guys. They also have NO working phone number to contact them. I had to dispute the charge with my bank in the end.... super duper disappointing experience!! Approach with caution!

17 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't buy from Novapans

I've bought a handpan here in February. It arrived in May but was out of tune, I've send an e-mail to them about this and they send another one, which also arrived out of tune. In order to solve this they decided to send me another one, which also arrived out of tune. In the process of solving it I was promissed to get reimbursed if I just shipped the handpans to some addresses I was provided and I've not heard from them ever since. They still owe me about 800 EUR.

11 oktober 2023
Omdöme utan inbjudan

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