I had to have my company van taken into Northgate Huddersfield where I met Umer. From sorting a temporary replacement, to ultimately arranging a permanent exchange, his customer service was first clas... Se mer
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Plats
Byt platsRed Doles Lane, Leeds Road Trade Park, HD2 1YF Huddersfield, West Yorkshire, GB
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Det här tycker kunderna
Phenomenal customer service,highly recommend Northgate fleet hire services Huddersfield Branch.. they went above & beyond, nothing too much trouble whatsoever.. starting with the 2 delivery drivers w... Se mer
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The staff are super friendly, professional, and always go the extra mile to help whenever we need it. Vehicles are always clean, reliable, and ready on time. Anytime anyone from the company Amey i wor... Se mer
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I picked up my new motor today, the staff at Huddersfield were very friendly and sorted everything in very good time, Ashleigh and Christopher looked after me 😁
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Företagsinformation
Informationen kommer från olika externa källor
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Skrivet av företaget
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Kontaktuppgifter
Red Doles Lane, Leeds Road Trade Park, HD2 1YF, Huddersfield, West Yorkshire, Storbritannien
- 0330 012 3820
4,9
Utmärkt
102 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Umer and Mo at Huddersfield are amazing…
Umer and Mo at Huddersfield are amazing perfect customer service and fast turnaround on emails.
4 augusti 2025
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Huddersfield
Hi Louie, thank you for your wonderful feedback!
We’re so glad to hear that Umer and Mo at Huddersfield provided you with perfect customer service and a fast turnaround. We’ll be sure to share your kind words with them!
Thanks again for choosing us—we look forward to assisting you again soon.
Take care,
Imogen
Mo/umer/workshop in huddersfield was…
Mo/umer/workshop in huddersfield was brilliant great customer service,and their was no long waiting,great guy.
1 augusti 2025
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Huddersfield
Hi Isaac, thank you so much for your fantastic feedback!
We’re thrilled to hear that Mo, Umer, and the workshop team in Huddersfield provided you with brilliant service and quick turnaround.
We’ll be sure to pass your kind words along—they’ll be delighted! Looking forward to helping you again in the future.
Take care,
Imogen
Great service
Great service, the car I was given by the Sheffield branch did not have a sat nav and the Huddersfield branch managed to sort it quickly.
Thank you Umer for excellent customer service
26 juli 2025
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Svar från Northgate Vehicle Hire - Huddersfield
Hi Sofia, thank you for your fantastic feedback!
We’re glad to hear that the Sheffield branch was able to quickly sort out the sat nav issue for you. Umer will be thrilled to hear your kind words about his excellent customer service!
We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Take care,
Imogen
Positive experience.
Umer was extremely helpful, and very professional. Can't fault the service at the branch.
24 juli 2025
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Huddersfield
Hi Martyn, thank you so much for your kind words and for taking the time to leave a review!
We're thrilled to hear that Umer was able to assist you and that you had such a positive experience at the branch. We'll be sure to pass your lovely feedback on to him – it will mean a lot.
We really appreciate your support and hope to see you again soon!
Take care,
Imogen
This is the end of an era
This is the end of an era. After hiring vans from Northgate for over 6 years I am now retiring and as such have no need for a van. Over the years I have always found staff at the Huddersfield depot would go the extra mile, whether it was arranging servicing at times that were convenient to the needs of my business ,or arranging replacement vehicles at very short notice on the odd occasion a vehicle broke down. Today was no exception Chris and Umar dealt with the offhire process in a timely and professional manner. I have in the past, and will in the future have no hesitation in recommending the Huddersfield branch of Northgate to my business friends. Once again thanks for your help over the years I have really appreciated it.
17 juli 2025
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Svar från Northgate Vehicle Hire - Huddersfield
Hi David, thank you so much for your heartfelt review.
It truly means a lot to all of us at Northgate, especially the team at our Huddersfield branch. We're honoured to have been part of your journey over the past 6 years, and it's been a genuine pleasure supporting your business throughout that time.
Your kind words about Chris, Umar, and the rest of the team are greatly appreciated, and we'll make sure they're passed on. We're glad we could make a positive difference and help things run smoothly whenever you needed us.
While we're sad to see this chapter close, we wish you a very happy and well-deserved retirement. Please know that you're always welcome at Northgate, and we thank you sincerely for the trust you've placed in us—and for your recommendation.
All the very best for the future,
Imogen and The Northgate Team 🚐
The Huddersfield branch was an unforgettable experience
The Huddersfield branch was an excellent visit the staff are in my book 10/10 especially Umer saif this guy couldn’t do enough for me and the new van that was waiting for me was better than i thought It would be. From turning up to going through the hand over Umer truly was fantastic a credit to the company and very highly rated a massive thank you.
3 juli 2025
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Svar från Northgate Vehicle Hire - Huddersfield
Hi, Thank you so much for your fantastic review!
We’re delighted to hear that Umer Saif went above and beyond to make your visit to the Huddersfield branch a great experience.
It’s wonderful that your new van exceeded your expectations, and we’ll be sure to pass on your kind words to Umer — he truly is a credit to our team. Thanks again for the 10/10 rating and your support.
We look forward to assisting you again in the future!
Take care,
Imogen
Thank you Umer
Hi, I wanted to reach out and commend you for the lovely welcome and outstanding customer service by Umer during my recent and previous visit to Northgate Huddersfield. Your helpfulness and friendly approach really stood out and made my experience so much better. Thank you for making things so easy and enjoyable!
9 juli 2025
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Huddersfield
Hi Siam, thank you so much for your kind words!
We’re thrilled to hear that Umer made such a positive impression during your visits to Northgate Huddersfield. We’ll be sure to pass on your compliments—our team takes great pride in making every experience smooth and enjoyable.
It means a lot to us to know we’ve made your visits easier and more pleasant.
Thanks again for your wonderful feedback!
Take care,
Imogen
Thank you Umer Saif
Excellent experience with this Huddersfield branch especially Umer Saif, he was amazing!! Very helpful and couldn’t do enough for me. He helped me with things he really didn’t need to but did anyways.
Thanks again.
Kieran
10 juni 2025
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Svar från Northgate Vehicle Hire - Huddersfield
Thank you so much for your 5-star review! It’s great to hear that our Huddersfield depot went above and beyond for you.
At Northgate, we always aim to go the extra mile for our customers and provide the best service possible. I’m sure that Umer and the team at Birmingham will be thrilled to hear your fantastic feedback.
If you require any further assistance, please don’t hesitate to contact us.
Take care,
Emma
Yw van service
When I book my work van it’s sometimes not a nice experience as it’s not my vehicle , not sure I’m getting a good service . But at Huddersfield I was seen to by Umer who was brilliant and very pleasant to deal with. He is a credit to Northgate. 👏👏👏😊
6 juni 2025
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Huddersfield
Hi there, thank you for sharing your experience with us.
We totally understand how tricky it can be when you’re booking a work van that’s not your own, and we’re so glad Umer at Huddersfield was able to make the process smooth and pleasant for you.
We’ll be sure to pass on your kind words — Umer truly is a credit to Northgate! Thanks for recognizing his great work, and we hope every visit feels just as positive moving forward. 😊👏
Take care,
Imogen
Excellent
Had a great experience, wonderful customer service throughout. Umer was extremely helpful, really satisfied highly recommend.
15 maj 2025
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Huddersfield
Hi Jack, thank you so much for your kind words!
We’re thrilled to hear that you had a great experience with us, and that Umer was able to provide such helpful service. It means a lot to us that you’re satisfied, and we truly appreciate your recommendation.
If you ever need anything else, we’re here to help!
Take care,
Imogen
Exceptional Service
I was in a loan van that was just too big for my needs. Appon arriving at the branch I was approached by Umer to whom I had being dealing with over the phone. He was polite and very welcoming and assured me that the van I was swapping into would be ready soon. I then realized that the van I was swapping into wouldn't be suitable either, so I went into reception and dealt with Ashleigh. I explained why the van wouldn't be suitable and Ashleigh went out of her way and was very professional to find me one that would be. The gentleman that deals with the vehicles in the yard fetched my new van and had it parked up next to my previous van for ease of stock transfer.
All I can say is that I received absolutely fantastic customer service from the team.
16 april 2025
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Huddersfield
Thank you so much for taking the time to share your experience!
We're really pleased to hear that Umer, Ashleigh, and the rest of the team provided such fantastic service and made sure you were matched with a vehicle that suited your needs.
It’s great to know the handover was made easy for you, and that everyone was helpful, professional, and accommodating throughout.
We'll be sure to pass on your kind words to the team—feedback like this really means a lot!
Thank you for choosing Northgate, we look forward to welcoming you back in the future.
Take Care,
Beth
I took a hire van that was too big to…
I took a hire van that was too big to work with. This was exchanged for a smaller van. Upon collection of the van I asked if there was an eta on the part for my van, no eta on the part. Once I'd left the depot with the replacement van the depot called me an hour after to say my van was ready to collect.
13 mars 2025
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Huddersfield
Thanks for your review Tom,
Thank you for your feedback. I completely understand how frustrating it must have been to go through the process of exchanging for a smaller van, only to be informed shortly after that your original van was ready for collection, but i am pleased to see your vehicle was in an out in a timely manner.
If there’s anything we can do to turn this into a 5-star experience for you, please let us know so we can improve going forward.
Thank you for choosing Northgate.
Take Care,
Beth
Helpful and quick turn around in…
Helpful and quick turn around in sorting me a van out would use again
12 mars 2025
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Huddersfield
We really appreciate your kind words!
We're pleased to hear that you found our service helpful and that we could get you sorted with a van quickly as this is the service in which we aim to provide.
Thank you for choosing Northgate.
Take Care,
Beth
Reliable vans and CSR High On Their Agenda
We were loaned a number of long wheel base vehicles in January free of charge by the company to support ourselves as a locally based charity with our tree re cycling. The vehicles were presented to us in good condition and were reliable throughout the week, even during some snow! We are grateful for Northgate's support.
9 mars 2025
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Huddersfield
Thank you so much for your wonderful feedback!
We're delighted to hear that we could support your charity.
It's fantastic to know the vehicles served you well throughout the week, even in challenging weather conditions.
We're proud to assist local charities like yours, and we're grateful for the incredible work you do within the community.
Thank you for choosing Northgate.
Take Care,
Beth
Really helpful and understanding of our…
Really helpful and understanding of our needs fantastic customer service. Thank you
5 mars 2025
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Huddersfield
Thank you for your kind words!
We’re delighted to hear that you found our team helpful and understanding of your needs.
Providing fantastic customer service is our priority, and it’s great to know we met your expectations.
We truly appreciate your support and look forward to assisting you again in the future.
Take Care,
Beth
Exceptional customer service by Umar…
Exceptional customer service by Umar and Ashley! Always responsive and willing to help with any problems I have with the van. Thanks guys!
1 mars 2025
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Huddersfield
Thank you for your fantastic feedback!
We're so pleased to hear that Umar and Ashley have provided exceptional customer service and are always there to help.
We’ll be sure to pass on your kind words to Umar, Ashley and the team as i am sure they will be thrilled with your comments.
Thank you for choosing Northgate.
Take Care,
Beth
Excelled again.Exceptional service yet again from the…
Exceptional service yet again from the workshop staff at Huddersfield - Jayne, Geoff & Stewart.
19 februari 2025
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Huddersfield
Thank you for your kind words!
We're delighted to hear that you received exceptional service once again from Jayne, Geoff, and Stewart at our Huddersfield workshop. We'll be sure to pass along your appreciation to them!
We truly value your support and look forward to assisting you again in the future.
Thank you for choosing Northgate.
Take Care,
Beth
We came in as there was a engine…
We came in as there was a engine coolant problem with our leased van and Chris and Ashleigh was really helpful with getting our insurance and van swapped while the van is getting fixed. They have been really polite and took their time to do whatever they could to help us out.
30 januari 2025
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Huddersfield
Thank you for your kind words, Dillon!
We're so pleased to hear that Chris and Ashleigh were able to assist you with your van and insurance swap while your vehicle is being repaired.
Providing helpful and polite service is what we strive for, and we’re glad they could support you through the process.
We truly appreciate your feedback and we look forward to welcoming you back in the future.
Take Care,
Beth
Staff at the huddersfield site always…
Staff at the huddersfield site always go above and beyond to help you out the best possible way and their customer services are second to none. Would highly recommend
23 januari 2025
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Huddersfield
Thank you so much for your glowing feedback, Cameron!
We're thrilled to hear that our Huddersfield team consistently goes above and beyond to assist you.
Providing top-notch customer service is our priority, and your recommendation means the world to us.
We look forward to welcoming you back in the future.
Take Care,
Beth
Thank you!
Massive thank you from all at Forget Me Not for helping us out with vans for our Christmas Tree Collections this year. Special shout out to Ashley who has been really helpful too!
23 januari 2025
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Huddersfield
Thank you so much for your kind words!
We’re delighted to have been able to support Forget Me Not with your Christmas Tree Collections this year.
A special thank you for recognizing Ashley’s efforts – we’ll be sure to pass on your appreciation.
Wishing you all the best with your amazing work!"
Take Care,
Beth
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