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Det här tycker kunderna
My first experience with Newby Teas was at the Natural History Museum in London, many years back; Oriental Sencha. Since those many years back, I've been ordering is online. Living abroad hasn't made... Se mer
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Fantastic company, customer service is excellent and their teas are superb! Their Earl Grey is the best I've ever tasted. Beautifully packaged, makes a lovely gift for someone who likes good quality t... Se mer
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Newby tea is the best. If you try the Earl Grey you will not go back to your old brand, real Bergamot oil gives a perfect cup. Now I have many new teas in my cupboard, as well as my old favourites... Se mer
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Företagsinformation
Om Newby Teas
Skrivet av företaget
Newby Teas is the world’s most awarded luxury tea brand, dedicated to restoring the art and culture of tea.
We select only the finest handpicked leaves from the prime seasons and renowned regions, preserving freshness and flavour through meticulous care at every stage.
Our teas are crafted to the highest standard, blending centuries of tradition with modern expertise.
Every caddy, blend, and collection reflects our belief that tea is not just a drink, but a heritage to be cherished and shared.
Kontaktuppgifter
105 St John St, EC1M 4AS, London, Storbritannien
- 02075534521
- customercare@newbyteas.com
- www.newbyteas.com
4,7
Utmärkt
137 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Newby Teas
We’re so pleased you enjoyed the tea and appreciated the care in its presentation. Thank you for sharing your thoughts. Newby Team x
The best peppermint tea
I have tasted many peppermint tea products. Most have a hint of peppermint in them. I was very surprised when I tasted yours. I could truly taste the peppermint in them. Excellent.
26 februari 2026
Svar från Newby Teas
Mrs Sewell, we’re so pleased you enjoyed the true peppermint flavour, thank you for your lovely feedback. Newby Team x
Svar från Newby Teas
We’re truly sorry to hear that the tea did not meet your expectations. We take great care in sourcing and crafting our blends, so your feedback is important to us. If you would be willing to share which tea you tried, we would really appreciate it. We would also be delighted to recommend a blend more suited to your taste preferences. Please feel free to contact us directly so we can assist you personally. Newby Team x
Great service
Well Newby teas are simply the best around and delivery was impeccable. Timely, extremely well packaged and exactly what I purchased. Nice little taster box was added as a complimentary gift.
19 februari 2026
Svar från Newby Teas
Thank you for your kind words! We’re so pleased you were happy with the delivery, packaging and your complimentary taster. It’s always a pleasure to add a little extra for tea lovers. Newby Team x
Svar från Newby Teas
A beautiful 5★! We couldn’t ask for more. Newby Team x
Lovely Earl Grey
Had a Newby Earl Grey in Cambridge and loved it. Ordered myself a box and very happy. Lovely Earl Grey and delivered quickly.
18 februari 2026
Svar från Newby Teas
We’re so pleased you discovered our Earl Grey in Cambridge and are now enjoying it at home. It’s one of our bestsellers, and we’re very proud of this blend. Thank you for your support. Newby Team x
How have I missed out on this perfect Earl Grey tea for so long?
How have I missed out on this perfect tasting Earl Grey tea? This without exaggeration is the best taste ever! I came across it recently at a hotel and I now have bought it mail order directly from Newby, as I now can't go back to even the well known brands purchased usually in supermarkets.
12 februari 2026
Svar från Newby Teas
Some discoveries are worth the wait! We’re delighted our Earl Grey made such an impression and honoured that you chose to order directly from us. Newby Team x
Svar från Newby Teas
Thank you, David. It’s wonderful to know the tea met your expectations and that delivery was prompt. Your feedback is greatly appreciated. Newby Team x
Wonderful product delivered quickly and…
Wonderful product delivered quickly and efficiently within two days of the order being made.
6 februari 2026
Svar från Newby Teas
We always do our utmost to dispatch orders promptly. After all, the perfect cup of tea should never be kept waiting. Newby Team x
Svar från Newby Teas
Thank you for your kind words. An excellent experience is always our aim and we’re delighted this was yours. Newby Team x
Lovely tea the best one I’ve tasted…
Lovely tea the best one I’ve tasted outside of home made
6 februari 2026
Svar från Newby Teas
Thank you for such a generous compliment. Newby Team x
Svar från Newby Teas
Thank you for your lovely feedback. We’re so pleased to hear that your order arrived quickly and that you’re happy. We truly appreciate your support and look forward to serving you again soon. Newby Team x
The best Jasmine Green Tea
I really enjoy the Newby Jasmine Green loose leaf tea. It’s a gentle smooth flavoured tea and just perfect for a relaxing warm drink.
A bit pricey but worth the extra cost for the quality.
3 februari 2026
Svar från Newby Teas
Thank you for your lovely feedback. It is scented with real jasmine blossoms and never artificial flavourings, giving it its gentle, smooth character. Newby Team x
I can't evaluate the experience because…
I can't evaluate the experience because it hasn't arrived yet.
16 januari 2026
Omdöme utan inbjudan
Their English breakfast tea is just…
Their English breakfast tea is just simply the best as is their customer service
2 januari 2026
The Earl Grey Silken Pyramid Tea Bags…
The Earl Grey Silken Pyramid Tea Bags are fantastic, and the delivery was impressively speedy.
1 januari 2026
Omdöme utan inbjudan
Great product delivered to the door
Great product delivered to the door. Very well packaged. First Class. Thank you 😁👍
3 december 2025
Svar från Newby Teas
Thank you for your lovely review, John. We’re so pleased you enjoyed your experience with us. Newby Team x
Always very reliable
2 december 2025
Svar från Newby Teas
Thank you for your kind words. We’re delighted to hear you find us reliable. Newby Team x
Newby tea is the best
Newby tea is the best. If you try the Earl Grey you will not go back to your old brand, real Bergamot oil gives a perfect cup. Now I have many new teas in my cupboard, as well as my old favourites
Easy teabags or authentic leaf, all wonderful
Faultless, personal customer service with a magnificent range of exceptional tea
2 december 2025
Svar från Newby Teas
Thank you for sharing such an exceptional review. We’re truly delighted that our Earl Grey and wider collection have earned a place among your favourites. It’s an honour to know both our teas and our service have made a lasting impression. Newby Team x
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