The Neptune shop at Redbrick Mill is very nice and the staff were very pleasant but the items I wanted to view which was bed frames only had one example in store and it was back to looking at the Nept... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Alfie & Josh delivered our dining table & chairs today. 1st class service. Messaged received prior to arrival time. Very friendly & polite. Took great care in the room unpacking & assembly.... Se mer
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Neptune is my favourite stores that ensures top quality products. We attended Redbrick Mill store to seek advice on a new dining table. The staff were incredibly knowledgeable, helpful, profe... Se mer
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Informative approachable staff. Staff at Neptune, Redbrick Mill were very helpful and friendly. We were advised delivery could take up to 2 weeks but it took less than a week. Great communication and... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Trädgårdsmöbler
- Inredningsarkitekt
- Butik med kökstillbehör
- Butik med vardagsrumsmöbler
Om Neptune - Redbrick Mill
Skrivet av företaget
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Kontaktuppgifter
Bradford Road 218, WF17 6JF, Batley, England, Storbritannien
- 01924 942665
4,7
Utmärkt
29 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wonderful service
Dawn, Josh and Lucas made the whole experience an absolute pleasure. The cushions look fabulous and we will be back for the table!
16 maj 2026
Omdöme utan inbjudan
The Neptune shop at Redbrick
The Neptune shop at Redbrick Mill is very nice and the staff were very pleasant but the items I wanted to view which was bed frames only had one example in store and it was back to looking at the Neptune catalogue that is provided to see the other styles.I wanted to view the quality and colour of the products in store which was not possible hence the 4* review
12 maj 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Dave and Steve did a great job of…
Dave and Steve did a great job of setting up our Neptune garden furniture. They were very friendly and polite. Nothing was too much trouble and were very happy with the result.
27 april 2026
Omdöme utan inbjudan
Svar från Neptune - Redbrick Mill
Dear Ruth, thank you for your kind review. We’re delighted to hear that Dave and Steve provided such a friendly and professional service while setting up your garden furniture. It’s great to know you’re pleased with the result, and we’ll be sure to share your feedback with them.
All my best,
Amy at Neptune Support Office
Great experience both at store in Red…
Great experience both at store in Red Brick and with delivery drivers Sean &Josh . Very easy
10 februari 2026
Omdöme utan inbjudan
Svar från Neptune - Redbrick Mill
We're happy to hear that your experience was very easy and great, both at our store and with our delivery team. Thank you for your positive feedback!
Helpful staff
Helpful staff. Products were in stock and delivery was arranged quickly after ordering.
24 januari 2026
Omdöme utan inbjudan
Svar från Neptune - Redbrick Mill
We're happy to hear that our staff was helpful and that you received your products quickly. Thank you for your positive feedback!
Beautifully Crafted Piece of Furniture
We purchased a Holborn Sideboard/ Dresser combination. It is a beautifully crafted piece of furniture and looks absolutely stunning in our sitting room. It has the timeless quality of good craftmanship and heritage, combined with modern style. A big thanks also to the delivery crew who managed to safely navigate this large item into our home.
26 januari 2026
Omdöme utan inbjudan
Svar från Neptune - Redbrick Mill
We're happy to hear that you find the Holborn Sideboard/Dresser combination stunning and beautifully crafted! We appreciate your recognition of the timeless quality and modern style, and we're glad our delivery crew provided excellent service. Thanks for your positive feedback.
Careful delivery by their own professional team
Careful delivery by their own professional team - and adhead of stated wait time.
29 december 2025
Omdöme utan inbjudan
Svar från Neptune - Redbrick Mill
We're happy to hear that our team provided careful delivery, even ahead of schedule. Thank you for your positive feedback; we appreciate it.
Excellent quality tree
Excellent quality tree, looks absolutely stunning. This is the 2nd tree that I have purchased from Neptune, I loved the 1st one so much I ordered the 8ft one. I now have both the 8ft and 7ft trees . Excellent service from Neptune and Georgiana at Redbrick .
Thank you Neptune!
19 december 2025
Svar från Neptune - Redbrick Mill
We're so happy to hear that you find our trees stunning and of excellent quality. We appreciate your continued support and are so glad you are pleased with our service. Thank you for your positive feedback!
Svar från Neptune - Redbrick Mill
We're really happy to hear that you love your purchases. We're also glad our delivery updates were helpful to you. Thanks for your feedback.
Informative approachable staff
Informative approachable staff. Staff at Neptune, Redbrick Mill were very helpful and friendly. We were advised delivery could take up to 2 weeks but it took less than a week. Great communication and store checked if the item had been delivered.
30 november 2025
Svar från Neptune - Redbrick Mill
We're so happy to hear that the team was helpful and friendly! It's great to know you received your order sooner than expected and that our communication met your needs. Thank you for your positive feedback, it is really appreciated.
Alfie & Josh delivered our dining table…
Alfie & Josh delivered our dining table & chairs today.
1st class service.
Messaged received prior to arrival time.
Very friendly & polite.
Took great care in the room unpacking & assembly.
Took time to explain warranty & how to care for the wood.
Removed all packaging & took it away.
Very impressed
Well done guys
We have also received excellent service in the store when looking around & deciding to purchase.
8 december 2025
Omdöme utan inbjudan
Svar från Neptune - Redbrick Mill
We're happy to hear that you had a 1st class delivery experience! We appreciate your positive comments regarding the team's friendliness, care during assembly, and thorough explanation of the warranty. We're also glad you were impressed with the service in our store. Thank you!
Could not be happier …
Neptune is my favourite stores that ensures top quality products.
We attended Redbrick Mill store to seek advice on a new dining table.
The staff were incredibly knowledgeable, helpful, professional & just lovely.
We ordered the table of my dreams, and certainly a forever table. The design & quality is second to none.
The delivery was so quick and built on site by two great delivery chaps who I couldn’t fault.
The whole experience was a joy & we are so happy.
Many companies should follow Neptunes lead.
A huge thank you Neptune 🙏🏻
4 december 2025
Omdöme utan inbjudan
Svar från Neptune - Redbrick Mill
We're so happy to hear that you had such a wonderful experience at our Redbrick Mill store! It's great to know our team's knowledge and service helped you find your dream dining table. We appreciate your kind words about the quality, design, and delivery. Thank you for your positive feedback!
Great service in store and delivered…
Great service in store and delivered exactly on time. Lee and Craig did an excellent job
5 november 2025
Omdöme utan inbjudan
Svar från Neptune - Redbrick Mill
Hi Jan! Thank you for taking the time to leave us your feedback about our Redbrick store and for your kind words about Lee and Craig. We look forward to seeing you again soon. With warmest regards, Scott
Ant and Lea were the perfect delivery…
Ant and Lea were the perfect delivery people. On time, courteous and careful when bringing the furniture into the house. Thanks ever so much, an A-class service once again from Neptune.
24 november 2025
Omdöme utan inbjudan
Svar från Neptune - Redbrick Mill
We appreciate you sharing your positive delivery experience! We're happy to hear that our team was on time, courteous, and careful. Thank you for your A-class feedback.
Never been disappointed.
Excellent customer service in store. Quicker delivery than expected. Well protected item in paper & cardboard packaging.
I’ve never been disappointed with any purchase from Neptune.
12 november 2025
Omdöme utan inbjudan
Svar från Neptune - Redbrick Mill
We're happy to hear that you received excellent customer service and quick delivery. We're glad the item was well-protected and that you've never been disappointed with us. Thanks for your positive feedback!
Excellent service yesterday the…
Excellent service yesterday the loveliest and friendliest Neptune staff I have come across especially Dan.
Thank you so much for making us so welcome.
11 november 2025
Omdöme utan inbjudan
Svar från Neptune - Redbrick Mill
We're happy to hear that you received excellent service from our friendly team! Thank you so much for your kind words; we appreciate you making us so welcome.
Thank you Danyaal!
Thank you, Danyaal!
Your customer service was spot on – warm, friendly, and super helpful. I really appreciated the support and love my dinner set purchase. Thanks again!
28 juni 2025
Omdöme utan inbjudan
Svar från Neptune - Redbrick Mill
We're happy to hear that the support was helpful and warm. We appreciate your kind words and are glad you love the dinner set! Thanks for the positive feedback.
Very friendly
Very friendly, helpful staff. Gorgeous products and a lovely store.
28 juni 2025
Omdöme utan inbjudan
Svar från Neptune - Redbrick Mill
We appreciate you taking the time to share your wonderful experience with our team and products. We are so glad you enjoyed our store.
What a lovely relaxed environment for…
What a lovely relaxed environment for browsing ! All staff are helpful and always happy to answer any questions about products. Shout out to Georgiana and Dan! Look forward to the exciting changes coming to Redbrick soon..
27 juni 2025
Omdöme utan inbjudan
Svar från Neptune - Redbrick Mill
We're happy you find our environment relaxing for browsing. It's great to hear our team is helpful and answers your questions. We appreciate your acknowledgment and look forward to sharing our exciting changes with you soon!
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