Both Sarah and Beth were fantastic from start to finish, were very knowledgeable about their products and you can tell they thoroughly enjoy working there and made us feel at ease. Would highly recomm... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From start to finish the team at Neptune Cambridge were great to work with. Beth did a brilliant job on the design and assisting us with advice on appliances, worktops etc. Ben installed our kitchen t... Se mer
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The delivery people were so helpful and friendly. Alfi and Josh really went out of there way to make sure that I was happy and the furniture was in place. All the packing was taken away too, so I didn... Se mer
The staff were extremely welcoming , but gave you plenty of time to wander and look with no pressure . The offer of coffee or tea was lovely and the member of staff very friendly and pleasant without... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Trädgårdsmöbler
- Inredningsarkitekt
- Butik med kökstillbehör
- Butik med vardagsrumsmöbler
Om Neptune - Cambridge
Skrivet av företaget
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Kontaktuppgifter
21 High St, Harston, CB22 7PX, Cambridge, Cambridgeshire, Storbritannien
- 01223 643 535
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Svar från Neptune - Cambridge
This store is too nice
This store is too nice . I love going into it so much that I rarely come away without buying something . Nikki the manager and all of the staff are a big part of that.
Neptune is a huge favourite of mine and I’ve been to many of the stores but the Cambridge store has something very special

Svar från Neptune - Cambridge
I absolutely love the quality of the…
I absolutely love the quality of the items I have bought, and couldn’t be more pleased with the aesthetics of the design. The staff were very helpful and the teams transporting and delivering the furniture were fantastic. My only gripe was the length of time from order to delivery. However the best is always worth waiting for.

Svar från Neptune - Cambridge

Svar från Neptune - Cambridge
Ordered stool in April this year
Ordered stool in April this year, arrived last week in a box. Expensive stool of £800 comes like an IKEA flat pack for me to set up. I was very disappointed that there service was extremely poor. Not a up market shop as I was lead to believe from the show rooms.

Svar från Neptune - Cambridge
Exciting visit to Neptune in Cambridge
I loved going around your shop in Cambridge. I bought two Wycombe arm chairs and two cushions which were delivered promptly. The service was efficient and I love the chairs. they are comfortable, stylish and the workmanship exceptional. Wish there was a shop in Nottingham

Svar från Neptune - Cambridge

Svar från Neptune - Cambridge
Great service and product
Bought this rug in the sale so very good value. Speedy delivery and very good quality product.

Svar från Neptune - Cambridge
Very good products and very pleasant staff. The long wait for delivery is a little disappointing.
Very good products and

Svar från Neptune - Cambridge
Wow - I love Neptune Cambridge
Wow, Jo and the Cambridge team are fantastic! They are fun, kind and knowledgeable. Every time I go into the store I have such a lovely experience & they always make me feel so welcome. BIG shoutout to Jo - who literally went above and beyond for me today, spent time looking at the paint colours and explaining why they might work in different rooms etc. Sooo knowledgeable and totally understood the vibe I was trying to achieve. I came away feeling so inspired and excited! Jo is an asset to your store - the best of the best! Can’t wait to visit again :)

Svar från Neptune - Cambridge
Absolutely thrilled by my new kitchen
Absolutely thrilled by my new kitchen. Assistance with planning was inspired and the execution faultless.
I would recommend a Neptune kitchen without hesitation.

Svar från Neptune - Cambridge
Pleasant and helpful staff without…
Pleasant and helpful staff without being intrusive in the store.
Delivery instructions clear and efficient.
Delivery on time.

Svar från Neptune - Cambridge
Cambridge store experince
We visited the cambridge store two or three times before choosing a new dining table and chairs. The staff were helpful and did not put you under any pressure to purchase
Having chosen a new table and chairs they arranged delivery within a week
The delivery staff were also very helpful and pleasant

Svar från Neptune - Cambridge
Friendly efficient service
Friendly efficient service, on time delivery. Quality products.

Svar från Neptune - Cambridge
Complete Kitchen Refurb Jan-Mar 24
More than extremely pleased with our Neptune kitchen. It exceeded all our expectations and we now have a kitchen that is timeless and is stunning. The design, quality of the units and the installation/workmanship was exceptional. Would highly recommend to anyone considering.

Svar från Neptune - Cambridge
Superb product for life
Superb product for life! .....or until we want to change it. Excellent customer service! Everything and everyone from start to finish! Worth every penny and I would recommend to all who want a kitchen to be really proud of!

Svar från Neptune - Cambridge
Sideboard
Delivered new sideboard. Placed it where it needed to be taking care and explained how to look after it. Polite and very friendly. Great service and very pleased with it.

Svar från Neptune - Cambridge
New kitchen….
We recently had our new kitchen designed and installed by Neptune Cambridge. Claire did a fantastic job designing the kitchen and took onboard everything we wanted and offered some great suggestions. James did an excellent job project managing the installation and liaising with our builder on the extension and timing of the installation. Ben, the fitter was meticulous in his work and left the place clean and tidy every night.
Lastly but not least a big thanks to Danya for sorting out the issue we had with the dresser which was replaced with no hesitation.
We absolutely love our kitchen and definitely made the right decision in choosing Neptune.

Svar från Neptune - Cambridge
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