The staff at the Shrewsbury branch are always very helpful and friendly and know their products. I trust their products and can say with confidence to my massage clients that I use Neal's Yard. The 'W... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
i love the products, but not the sycophantic assistant, paying more attention to male customers than female. I have used Neals Yard since I had to get a train from Yorkshire to London Covent Garde... Se mer
Beautiful fresh natural oils I burn in my classroom- pupils love it, parents love it and the cleaners tell me they look forward to coming in - ‘it makes my work easy it’s like a spa in here I love cle... Se mer
Företaget har svarat
I purchased the Bee Lovely All Over Balm and it is lovely. Like some of the other customers, I use a very small amount of this on my face at night. It is super soothing and nourishing. The fragrance... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Pioneers in natural & organic skincare & wellbeing since 1981 | Ethical | Sustainable | Award winning | Global | Independent
Kontaktuppgifter
Storbritannien
- www.nealsyardremedies.com
4,7
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Neal's Yard Remedies
Thank you for your lovely feedback! We are so pleased to hear that you love our natural products and that they are working well for you.
With best wishes,
NYR
Always seamless from ordering to…
Always seamless from ordering to delivery.
Beautifully packaged with products that never disappoint.
4 september 2026
Svar från Neal's Yard Remedies
We're so pleased to hear that your experience from ordering to delivery was seamless and that you consistently love our beautifully packaged products! Thank you for your wonderful feedback.
With best wishes,
NYR
Best cleanser on the market..
I love this melting cleansing balm. It is so soothing and leaves my skin feeling very moisturised and soft. Economical too.
28 augusti 2026
Svar från Neal's Yard Remedies
We're so happy to hear you love our Frankincense Intense™ Triple Action Melting Cleanser! It's wonderful to know it leaves your skin feeling moisturised, soft, and that you find it economical.
With best wishes,
NYR
I enjoy shopping in the Shrewsbury…
I enjoy shopping in the Shrewsbury store and I always seem to see the same assistant (Sevanna? She is very knowledgeable and always welcoming when entering the shop.
The products are of a superior quality and will carry on using them.
4 september 2026
Svar från Neal's Yard Remedies
We're so pleased to hear about your positive experience at our Shrewsbury store! It's wonderful that our team provided such a delightful service and that you appreciate the superior quality of our products. Thank you for sharing!
With best wishes,
NYR
Very good customer service and always…
Very good customer service and always greeted with smile.
4 september 2026
Svar från Neal's Yard Remedies
We are so pleased to hear you consistently enjoy your visits to our Notting Hill store and that our team always greets you with a smile. Thank you for your kind words!
With best wishes,
NYR
Products quality is excellent
Products were delivered on time
Quality of service was excellent
21 augusti 2026
Svar från Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that your products arrived on time and that you experienced excellent service.
With best wishes,
NYR
Professional but friendly giving…
Professional but friendly giving constructive advice
Prompt service.
4 september 2026
Svar från Neal's Yard Remedies
We appreciate you sharing your positive experience. Thank you!
With best wishes,
NYR
Evri delivery is yet to arrive
Evri delivery is yet to arrive . Very poor communication and service
3 september 2026
Svar från Neal's Yard Remedies
We are sorry to hear about the delivery delay and poor communication.
We arranged for a replacement order for you yesterday and hope that this will be with you shortly.
We do apologise for the delay and frustration you have experienced.
With best wishes
NYR Team
great products that work
great products that work, ethical and good for the environment
2 september 2026
Svar från Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear you appreciate our products and our commitment to ethical and environmentally friendly practices.
With best wishes,
NYR
Undelivered Order
I have still not received my order from a week ago. Very disappointed.
3 september 2026
Svar från Neal's Yard Remedies
We are truly sorry to hear your order was delayed.
Upon investigation, it looks like this order was delivered on 11/09. Can you please get in touch with our Customer Care team if this is not the case?
With best wishes
NYR Team
Bought as a gift
Bought as a gift , looks nice well packaged and a quality product .
2 september 2026
Svar från Neal's Yard Remedies
Thank you for your wonderful feedback and for choosing our products to gift onto others! We are so pleased to hear that the gift was well-received and that you appreciate the quality and packaging.
With best wishes,
NYR
Excellent products
3 september 2026
Svar från Neal's Yard Remedies
Thank you for your lovely feedback!
With best wishes,
NYR
I've been coping with psoriasis on my…Neal's Yard products has improved my hair problems
I've been coping with psoriasis on my scalp, resulting from v dry lifeless hair due to the prescription products that I used. I also have continuous hair fall out and eventually thinning/hair loss at the top front.
I've used other Neal's Yard products before.
Thanks to an amazing hairdresser who recommended the Neal's Yard products that I now use for the last 2 years plus with excellent result.
The condition hasn't stopped but regular use of the hair treatment, shampoo and conditioner has made a significant difference and contains the hair problems .
4 september 2026
Svar från Neal's Yard Remedies
We are truly happy to hear that our products have made such a significant difference in managing your scalp psoriasis and hair concerns. It's wonderful to know that regular use has helped contain these issues for the past two years. We appreciate you sharing your positive experience and the recommendation from your amazing hairdresser.
With best wishes,
NYR
Very easy to order and delivered quickly
4 september 2026
Svar från Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that you found the ordering process easy and that your delivery was quick. We appreciate you taking the time to share your positive experience.
With best wishes,
NYR
Neals Yard soap is one of my luxury’s
Neals Yard soap is one of my luxury’s. Been using it for years. Live it!
3 september 2026
Svar från Neal's Yard Remedies
We're so happy to hear that our hand washes have been a cherished luxury for you over the years! We truly appreciate your loyalty and wonderful feedback.
With best wishes,
NYR
I love these products
I love these products, worth every penny.
Thoroughly recommend 🙂🙂
2 september 2026
Svar från Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear you love our products and feel they are high quality. We truly appreciate your recommendation.
With best wishes,
NYR
Always a great product
3 september 2026
Svar från Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that you consistently enjoy our products.
With best wishes,
NYR
Svar från Neal's Yard Remedies
We appreciate you taking the time to share your positive experience with our products and service. Thank you for your feedback.
With best wishes,
NYR
Svar från Neal's Yard Remedies
We're so pleased to hear you received such helpful advice and that our Brighton team demonstrated excellent product knowledge. Thank you for your wonderful feedback!
With best wishes,
NYR
Svar från Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear you are happy with our products and had a positive delivery experience.
With best wishes,
NYR
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.