The staff at the Shrewsbury branch are always very helpful and friendly and know their products. I trust their products and can say with confidence to my massage clients that I use Neal's Yard. The 'W... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Beautiful fresh natural oils I burn in my classroom- pupils love it, parents love it and the cleaners tell me they look forward to coming in - ‘it makes my work easy it’s like a spa in here I love cle... Se mer
Företaget har svarat
I purchased the Bee Lovely All Over Balm and it is lovely. Like some of the other customers, I use a very small amount of this on my face at night. It is super soothing and nourishing. The fragrance... Se mer
Företaget har svarat
I find Neals Yard products perfect for my mature skin. Especially the Frankinsense moisturisers, they have definitely improved it since using them 9 months ago. Also love the Oat and Ceramide barrier... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Pioneers in natural & organic skincare & wellbeing since 1981 | Ethical | Sustainable | Award winning | Global | Independent
Kontaktuppgifter
Storbritannien
- www.nealsyardremedies.com
4,7
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Receptionist very welcoming
Receptionist very welcoming
Also previous contact had established convenient times and remedies for me
Dolly Lushai a joy to work with!
7 september 2026
Svar från Neal's Yard Remedies
We're so pleased to hear you had such a welcoming experience and that our team was able to assist you so effectively. It's wonderful to know you found the service so enjoyable!
With best wishes,
NYR
Products are great
Products are great, if a bit pricey, but the cardboard packaging of shredded cardboard was so dense I couldn't find what I had purchased easily. I had to carefully remove it to my recycle bin to discover two more items hiding in the cardboard.
18 augusti 2026
Svar från Neal's Yard Remedies
We appreciate your positive feedback on our products.
We are sorry to hear about your difficulty finding your items due to the dense packaging. We are reviewing our packing methods to ensure a better unboxing experience for all our customers.
With best wishes
NYR Team
So happy with my purchase..
So happy with my purchase... smells gorgeous...my skin feels like velvet 🤩
7 september 2026
Svar från Neal's Yard Remedies
We are delighted to hear that you're happy with your purchase and the fantastic results you are experiencing! Thank you so much for sharing.
With best wishes,
NYR
Great instore service
It didn't start off so well. The sale was on, but the price in store was more than online. I queried this with the instore colleague who was great and told me that she could do a price match for me. She then also persisted when the computer system wasn't showing my rewards voucher. She took time to get the best deal for me - great service.
30 augusti 2026
Svar från Neal's Yard Remedies
We appreciate you sharing your positive experience with us! We are pleased to hear that our colleague was able to assist you with ensuring you received the best possible deal. We value their dedication to providing excellent service.
With best wishes,
NYR
No hard sales
No hard sales. Lovely, warm knowledgeable member of staff who is responsible for imbuing my confidence in your product.
6 september 2026
Svar från Neal's Yard Remedies
We're so pleased to hear that our team member provided such a positive and knowledgeable experience, helping to build your confidence in our products. Thank you for your wonderful feedback!
With best wishes,
NYR
Svar från Neal's Yard Remedies
We appreciate your wonderful feedback and are so pleased to hear you found our store well-presented and received good advice from our team.
With best wishes,
NYR
The staff are always helpful and the…
The staff are always helpful and the always have what I'm looking for.
5 september 2026
Svar från Neal's Yard Remedies
We are so pleased to hear you had such a positive experience with our Bristol team and found everything you were looking for. Thank you for your wonderful feedback!
With best wishes,
NYR
Positive Shopping Experience
The purpose of my visit was to renew some of the items I had bought previously. An additional bonus was the fact that there was a sale on and when this happens items are heavily discounted. The staff were amazing. Very friendly and gave good advice. I was more than happy with my purchases but would also buy again if not in a sale due to the positive results on my skin.
5 september 2026
Svar från Neal's Yard Remedies
We are so pleased to hear that you had such a positive experience renewing your favourite items and that you were able to take advantage of our sale. It's wonderful to know that our Peacemarsh team provided excellent service and advice. We truly appreciate your kind words.
With best wishes,
NYR
Fabulous facial!
Fabulous facial. Always do relaxing and wonderful people to chat to
5 september 2026
Svar från Neal's Yard Remedies
We appreciate your positive feedback and are so happy you found your facial relaxing and enjoyed chatting with our wonderful team. Thank you for sharing!
With best wishes,
NYR
Svar från Neal's Yard Remedies
We're so pleased to hear that your delivery was quick and that you found our products lovely and well packaged. Thank you for your kind words!
With best wishes,
NYR
Friendly informative staff members with…
Friendly informative staff members with super knowledge about the products.
5 september 2026
Svar från Neal's Yard Remedies
We truly appreciate your wonderful feedback! We are so pleased to hear that our Peacemarsh team provided such a positive and informative experience.
With best wishes,
NYR
I used to shop at Neals Yard in Covent…
I used to shop at Neals Yard in Covent Garden and the shop in Salisbury, have always used the lavender oil, it helps me sleep
4 september 2026
Svar från Neal's Yard Remedies
We're so happy to hear about your long-standing positive experiences with our stores. We truly appreciate your loyalty!
With best wishes,
NYR
Svar från Neal's Yard Remedies
Thank you for your lovely feedback! We are so pleased to hear that you love our natural products and that they are working well for you.
With best wishes,
NYR
Always seamless from ordering to…
Always seamless from ordering to delivery.
Beautifully packaged with products that never disappoint.
4 september 2026
Svar från Neal's Yard Remedies
We're so pleased to hear that your experience from ordering to delivery was seamless and that you consistently love our beautifully packaged products! Thank you for your wonderful feedback.
With best wishes,
NYR
Best cleanser on the market..
I love this melting cleansing balm. It is so soothing and leaves my skin feeling very moisturised and soft. Economical too.
28 augusti 2026
Svar från Neal's Yard Remedies
We're so happy to hear you love our Frankincense Intense™ Triple Action Melting Cleanser! It's wonderful to know it leaves your skin feeling moisturised, soft, and that you find it economical.
With best wishes,
NYR
I enjoy shopping in the Shrewsbury…
I enjoy shopping in the Shrewsbury store and I always seem to see the same assistant (Sevanna? She is very knowledgeable and always welcoming when entering the shop.
The products are of a superior quality and will carry on using them.
4 september 2026
Svar från Neal's Yard Remedies
We're so pleased to hear about your positive experience at our Shrewsbury store! It's wonderful that our team provided such a delightful service and that you appreciate the superior quality of our products. Thank you for sharing!
With best wishes,
NYR
Very good customer service and always…
Very good customer service and always greeted with smile.
4 september 2026
Svar från Neal's Yard Remedies
We are so pleased to hear you consistently enjoy your visits to our Notting Hill store and that our team always greets you with a smile. Thank you for your kind words!
With best wishes,
NYR
Products quality is excellent
Products were delivered on time
Quality of service was excellent
21 augusti 2026
Svar från Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that your products arrived on time and that you experienced excellent service.
With best wishes,
NYR
Professional but friendly giving…
Professional but friendly giving constructive advice
Prompt service.
4 september 2026
Svar från Neal's Yard Remedies
We appreciate you sharing your positive experience. Thank you!
With best wishes,
NYR
Evri delivery is yet to arrive
Evri delivery is yet to arrive . Very poor communication and service
3 september 2026
Svar från Neal's Yard Remedies
We are sorry to hear about the delivery delay and poor communication.
We arranged for a replacement order for you yesterday and hope that this will be with you shortly.
We do apologise for the delay and frustration you have experienced.
With best wishes
NYR Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.