The website is extremely easy to use as it provides short steps to help give you advice /solutions to whatever problems you may worry to have or been having. Personally, it's helped my confidence in b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing staff and very informative... Helped me feel safe and less stressed about my spiralling financial situation
I am truly thankful for National Debtline, I couldn't have done it without the knowledge, guidance and support from the team. The links they send for letters, research about funding, cutting costs due... Se mer
Företaget har svarat
Reviewers love that the advisors don't just offer sympathy—they offer concrete solutions. Feedback highlights that the staff are highly knowledgeable and excellent at breaking down confusing f... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
National Debtline is a charity run by the Money Advice Trust. Working in England, Wales and Scotland, we have helped millions of people deal with their debts. We provide free, independent debt advice over the phone and through our webchat service. We've been helping people in the UK with debt since 1987.
Kontaktuppgifter
Storbritannien
- www.nationaldebtline.org
4,7
Utmärkt
298 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service and very helpful…
Great customer service and very helpful people and understanding
8 december 2025
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear our customer service was great and very helpful. Kind Regards, National Debtline
I was helped immeasurably by a well informed person
I was helped immeasurably
8 december 2025
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're glad to hear our adviser's advice was helpful. Kind Regards, National Debtline
Svar från National Debtline
Thank you for your review. We're pleased to hear our advice was helpful. Kind Regards, National Debtline
So glad I rang their helpline
So glad I rang their helpline! so helpful and not judgemental.
26 november 2025
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear our adviser was helpful and non-judgmental. Kind Regards, National Debtline
Do seek help with debts from nstionak debtline
I had a very detail, patience and understanding advisor on the day.
6 december 2025
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear our adviser was patient and understanding. Kind Regards, National Debtline
Svar från National Debtline
Thank you for your review. We're pleased to hear our team was kind and helpful. Kind Regards, National Debtline
Very informative and helpful.
3 december 2025
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear our advice was informative and helpful. Kind Regards, National Debtline
Very in depth and thorough review
Very in depth and thorough review, all what was discussed was put in an email for my reference.
2 december 2025
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear our advice was thorough and in depth. Kind Regards, National Debtline
I got a lot and more out of my call and…
I got a lot and more out of my call and the lady was extremely helpful.
4 december 2025
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear our adviser was helpful. Kind Regards, National Debtline
Svar från National Debtline
Thank you for your review. We're pleased to hear our staff were excellent and helpful. Kind Regards, National Debtline
I found it very hard to here the advice…
I found it very hard to here the advice on the phone as I could here over people in the office talking over wize I had a good experience
5 december 2025
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear you have a good experience with the adviser and we will pass on the feedback about background noise to the team. Kind Regards, National Debtline
Svar från National Debtline
Thank you for your review. We're pleased to hear you found the team very helpful and supportive. Kind Regards, National Debtline
Excellent sevice
20 november 2025
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear you found the service excellent. Kind Regards, National Debtline
Svar från National Debtline
Thank you for your review. We're pleased to hear you found the advice clear and helpful. Kind Regards, National Debtline
Incredible staff willing to help you…
Incredible staff willing to help you anyway they can, I'd be completely lost and stressed out without the help and guidance I received. Thank you so much
18 november 2025
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're glad to hear you found our staff incredible and supportive. Kind Regards, National Debtline
Advisers are very friendly and helpful.
Advisers are very friendly and helpful.
Said they would ring me back and did.
21 november 2025
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear you found our advisers friendly and helpful. Kind Regards, National Debtline
Very patient with me and very…
Very patient with me and very informative, should have done it sooner. A weight has lifted
27 november 2025
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear you found the team were patient and informative. Kind Regards, National Debtline
Patient
Patient. Listened. Was clear on the advice they could give. Suggested next steps. And mostly kind
28 november 2025
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're glad to hear you found our advisers were patient and gave clear advice. Kind Regards, National Debtline
The session was interactive and…
The session was interactive and effective
26 november 2025
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear you found our advice effective. Kind Regards, National Debtline
Very helpful chaps
Very helpful chaps. Strongly recommend talking to them if you're in debt, or related issues.
25 november 2025
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're glad to hear you found our advisers helpful and that you would recommend us. Kind Regards, National Debtline
Detta är Trustpilot
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