The website is extremely easy to use as it provides short steps to help give you advice /solutions to whatever problems you may worry to have or been having. Personally, it's helped my confidence in b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing staff and very informative... Helped me feel safe and less stressed about my spiralling financial situation
I am truly thankful for National Debtline, I couldn't have done it without the knowledge, guidance and support from the team. The links they send for letters, research about funding, cutting costs due... Se mer
Företaget har svarat
Reviewers love that the advisors don't just offer sympathy—they offer concrete solutions. Feedback highlights that the staff are highly knowledgeable and excellent at breaking down confusing f... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
National Debtline is a charity run by the Money Advice Trust. Working in England, Wales and Scotland, we have helped millions of people deal with their debts. We provide free, independent debt advice over the phone and through our webchat service. We've been helping people in the UK with debt since 1987.
Kontaktuppgifter
Storbritannien
- www.nationaldebtline.org
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They are very knowledgeable
They are very knowledgeable, understanding and helpful.
Answered all my questions and gave clear understandable advice.

Svar från National Debtline
Being listened to and given helpful kind understanding information and help
Extremely good advice listened to and helped with concerns I had then after quite a long conversation where alot of informative information was given I was sent emails which also helped at no time was I made to feel stupid or uncomfortable with the things discussed

Svar från National Debtline
Amazing advisor
The advisor was very caring, understanding, polite and helpful. The advisor and I spoke for 1 hour and 58 minutes, she did everything she could have done to help me.

Svar från National Debtline
Great service and lovely staff
Great service and lovely staff, and amazing advice

Svar från National Debtline
very helpful
they go into detail to understand your fancial situation and find some professional realted party to give the best and efficient solution

Svar från National Debtline
Excellent help and advice
Getting through on phone took a while but once through the advisor was helpful, knowledgeable and greatly assisted me in resolving an urgent need for professional guidance.

Svar från National Debtline

Svar från National Debtline
Call handlers are fantastic
Call handlers are fantastic, spoke to the wrong department but was guided to the right service. The call handlers have a calm demeanor and are nonjudgmental which has helped understand the information given.

Svar från National Debtline
Excellent
Very supportive and understanding agents throughout my experience.

Svar från National Debtline
I can’t thank National Debtline enough…
I can’t thank National Debtline enough for their support. From the moment I reached out, their team was patient, understanding, and completely non-judgmental. They took the time to listen to my situation carefully and explained all my options clearly, step by step.
What stood out most was how knowledgeable and kind they were — they didn’t rush me or pressure me into any decisions. Instead, they helped me understand the best way forward and gave me the confidence to take control of my finances again.
Their free advice, honesty, and professionalism are outstanding. It’s rare to find an organisation that genuinely cares about helping people in difficult financial circumstances, but National Debtline truly does.
Highly recommended to anyone struggling with debt or looking for trustworthy, practical guidance. Thank you for giving me peace of mind and helping me rebuild my future!

Svar från National Debtline
Super kind empathic and helpful
Super kind empathic and helpful , made me feel the problems were smaller than I had made thm out to be and gave me confidence care a solid advice

Svar från National Debtline
Very helpful advice to deal with a…
Very helpful advice to deal with a parking ticket issue which had escalated.

Svar från National Debtline
Business rate/ Brent
Most of the advice helps me to understand a few things.

Svar från National Debtline
Excellent service from these people.
Can't recommend this enough. Patient, thorough and comprehensive.

Svar från National Debtline
Great service indeed
Great service indeed. Don’t know what we would do without services like this. Compassionate, kind, patient and professional, would highly recommend.

Svar från National Debtline
Really good with advice
I was dealing with a third party second charge where the judgement debtor had passed away and the advice received helped clear a lot of confusion.

Svar från National Debtline
Fantastic service
Rand up looking for some legal advice for a deceased relative and their prior debts. Both gentlemen I spoke with were brilliant, knowledgable and very friendly. Really recommend this service.

Svar från National Debtline
Excellent service…
An excellent service where I received detailed advice and felt confident about the next steps. This was received after struggling to access legal advice from my solicitor.

Svar från National Debtline
Empathy n understanding was throughout…
Empathy n understanding was throughout the call everything was explained easily to me.
I felt relieved and positive after the chat to Ali

Svar från National Debtline
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







