Reasonably quick to answer the phone and handled my request speedily. (No unwanted sales push to upgrade or any nonsense. Just did what I asked.) I've phoned technical support in the past too and t... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Well last week I had my HD fail and lost all my email to this company.could not get into my emails or on to my account call the company and was connected to a great tec person in customer services th... Se mer
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I was totally confused by various emails regarding services charges due for the provision of my emails. However, a helpful telephone call with Jordan sorted it all out to my complete satisfaction. I... Se mer
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Kyle was very informative, knowledgeable and attentive dealing with me being a novice in the world of tech. He was swift in assisting me to restore my lost email and made me feel confident that all wa... Se mer
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Företagsinformation
Skrivet av företaget
Unlock Your Online Potential with Us! Your domain is the key to your online journey, and we’re here to make it seamless. Whether you’re looking to build a stunning website, set up an online store, or manage your email, we have all the tools you need. From web hosting and website builders to ecommerce solutions, email plans, dedicated servers, and promotional tools, we’ve got you covered. Let’s bring your online vision to life!
Skrivet av företaget
- Our domain names give you more
- Running a business can be challenging, so to help we offer a free website builder and a free email with every domain name.
Kontaktuppgifter
Team Blue Internet Services UK Limited t/a names.co.uk, 2nd Floor, Oak House, Bridgwater Road, WR4 9FQ, Worcester, Storbritannien
- 0345 363 3632
- www.names.co.uk
4,4
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer Service aoutstanding
I was unable to make some ammendments to my account online, I got straight through to somone when I calle dthe help number, which was clearly displayed on the webpage. Regarding the Customer Service, Bee, who I talked to, was professional, friendly and helped me make the changes i needed and asnwer some questions I had. Thank you Bee.
24 augusti 2026
Omdöme utan inbjudan
Svar från names.co.uk
Hello,
Thank you so much for this lovely review! We're really pleased to hear you got through quickly and that Bee was able to help you make the changes you needed and answer your questions along the way.
We'll be sure to pass on your thanks to Bee, it's fantastic to hear the support team made the process professional and friendly for you.
Thanks again for taking the time to share your experience.
Immediate helpful solutions
The support line is very friendly and my queries are always solved without delay. I get immediate email explanations and remedies, giving me great confidence in the Namesco team..
24 augusti 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you so much for this wonderful review! We're delighted to hear our support line has been friendly and that your queries are always resolved without delay.
It's great to know the follow-up email explanations are giving you that extra confidence in our team, that's exactly the kind of service we aim to provide.
Thanks again for taking the time to share your experience with us.
Names.co.uk Support are responsive and easy to work with
I have found Names.co.uk Support very easy to deal with - they responded quickly and took action immediately
17 juni 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your kind review! We're really pleased to hear you found our support team easy to deal with, and that they responded quickly and took action right away.
Thanks again for taking the time to share your experience.
Do not use
They quoted my domain renewal at £50 for a co.uk name.
CloudFlare charges £8.
To transfer it then they charged me an "admin" fee.
Their UI is in the stone age.
They also hijacked my domain whilst I was not using it, even after I'd removed their DNS record once.
Will never use again.
Technical users should use CloudFlare
Less technical folks - namecheap is fine.
Edit: CloudFlare's £8 is for two years, the same period names.co.uk were billing £50. Just adding this notice to address the objection in their reply.
22 augusti 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for sharing your feedback. We're sorry to hear you weren't happy with your experience.
Regarding pricing, context is really important here, renewal costs can vary depending on the length of the term being renewed (e.g. 1 year vs multi-year), so a direct comparison to another provider's per-year rate isn't always like-for-like. We'd be happy to go through the specifics of your renewal with you if you get in touch.
We're proud of our UI, and it's something many of our customers value, but we're always keen to improve, if you could reach out again with your account details, we'd welcome any specific recommendations you have.
On the point about DNS changes, we do keep a full audit trail of all activity on an account, and we'd be happy to share this with you so you can see exactly what happened and when.
Please do get in touch with your account details so we can look into all of this further for you.
As always Names.co.uk is reliable & highly recommended
As always Names.co.uk is reliable, well priced and has magnificent, prompt and efficient support staff should anything ever go wrong.
20 augusti 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you so much for this fantastic review! We're really glad to hear you continue to find Names.co.uk reliable and competitively priced, and that our support team have been on hand to help promptly and efficiently whenever needed.
We truly appreciate your continued loyalty and for taking the time to share this feedback.
Really appreciate their technical…
Really appreciate their technical department they persist till they get the advice and find the problem and help fix it even if it is off piste to usual problems. Impressed with Namesco
21 augusti 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your fantastic review!
We're delighted to hear our technical team persisted in finding the issue and helping you get it resolved, even when the problem was outside the usual support queries. We really appreciate your kind feedback and are pleased you were impressed with the service.
Liveware beats AI
Four stars rather than five because it all started badly. But the end result was excellent, just like all my other dealings with Namesco have been.
I reported that suddenly my emails to Gmail users were failing to get through. The response was an AI-generated screed that told me far more than I ever wanted to know about email authentication, nameserver providers, DKIM and SPF. Eight paragraphs of it. I sent an expostulatory reply saying I was just a punter wishing to continue doing what I had been doing for years. This triggered an intervention from an actual Namesco person, who verified the nameserver aspects, asked for an example email, expertly diagnosed the problem and fixed it there and then. So all's well that ends well.
20 augusti 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your honest and detailed review.
We're sorry that the initial response wasn't as clear or helpful as it should have been. We're delighted, however, that our team was able to step in, quickly identify the issue and get it resolved for you.
We appreciate your patience and are pleased that, in the end, you received the level of service you've come to expect from Namesco.
Scammer
Scammer, i bought the domain co.uk and without any explanation they banned the domain
It will costs your business, beware its fraud , it favours UK Customers. I have all proofs and details , First they will give domain and later take away from you if you're outside of UK,
19 augusti 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your feedback. We're sorry to hear about your experience. Domain registrations can occasionally be subject to security or verification checks, and any action taken is based on the information and circumstances relating to the registration, rather than the customer's location. We would be happy to review this further if you contact our support team directly.
Thank you so much to Duncan Shaw at NamesCo
Thank you so much to Duncan Shaw, James and the wider team at NamesCo who successfully helped me to transfer and renew my domain after a complete mix up left by BT.
18 augusti 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your fantastic review!
We're delighted to hear Duncan, James and the wider team were able to help successfully transfer and renew your domain following the issues you experienced. We'll be sure to pass on your kind words to them!
Quick response and helpful telephone…
Quick response and helpful telephone conversation.
18 augusti 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your review!
We're pleased to hear you received a quick response and found our telephone support helpful. We really appreciate your feedback!
Over twenty years of good service and support
I have been a Namesco customer for over 20 years, mainly for managing domains, but also sometimes for services such as VPS, email and authSMTP. I have always found them reliable, and their support excellent. Just today, as an example, I received very good customer service from Bee, who was able to make the change to payment methods I was having trouble with, but then was able to advise me on an aspect of managing the account I hadn't been aware of before, which will make my life a lot easier!
18 augusti 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your wonderful review and for being a Namesco customer for over 20 years!
We're delighted to hear you've consistently found our services reliable and our support excellent. It's great to know Bee was able to help with your payment method and provide useful advice to make managing your account even easier. We'll be sure to pass on your kind words!
ROCKSTAR service!
We were in a major bind when our website went down. I called in, talked to Gareth and he was a ROCKSTAR! Helped me immediately and resolved all my issues. It was AMAZING! He was so lovely and helpful - very easy to understand and made it all work so quickly. THANK YOU!
18 augusti 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your fantastic review!
We're delighted to hear Gareth was able to help when you needed us most and get your website back up and running quickly. We'll be sure to pass on your wonderful feedback to him. Thank you for your kind words!
quick and effective resoponse
15 augusti 2026
Svar från names.co.uk
Thank you for your review!
We're delighted to hear you received a quick and effective response. We really appreciate your feedback!
Friendly and efficient handling of my enquiry.
Friendly and efficient handling of enquiry
17 augusti 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your review!
We're pleased to hear your enquiry was handled in a friendly and efficient manner. We really appreciate your feedback!
Great customer support
Great customer support. Patient and helpful staff. My problem was resolved quickly. Thank-you
13 augusti 2026
Svar från names.co.uk
Thank you for your lovely review!
We're delighted to hear our team was patient, helpful, and able to resolve your issue quickly. We really appreciate your kind feedback!
Really great customer service
Really great customer service. An actual person calling me to check if my email was to be renewed! I asked lots of questions and they were really helpful.
14 augusti 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your fantastic review!
We're delighted to hear our team took the time to call you and answer all your questions. It's great to know you received such helpful and personal service. We really appreciate your feedback!
Query over automatic renewal of domain name
I had a query over automatic renewal of the domain name I pay for. This was sorted very quickly and I've no complaints.
14 augusti 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your review!
We're pleased to hear your query was resolved quickly and that everything was sorted to your satisfaction. We really appreciate your feedback!
Support staff are so patient and…
Support staff are so patient and helpful. My issue was very quickly resolved.
13 augusti 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you so much for the kind words! We're thrilled to hear our support team was able to resolve your issue quickly and that you had a positive experience with them.
We'll be sure to pass along your feedback to the team, it'll mean a lot to them. Thanks for taking the time to share this!
a fast response..
The pwrson on the other side was polite and obviosly knew what they were doing. I may be the other side of technology and just use it for work but this man knew the job.
1 juli 2026
Svar från names.co.uk
Thank you so much for taking the time to share this lovely feedback!
We're really glad to hear you had a fast response and that our team member was able to help you out with confidence and know-how.
We'll be sure to pass along your kind words, it'll mean a lot to them. Thanks again for choosing us, and we look forward to helping you again whenever you need us!
Whilst we have had some problems over…
Whilst we have had some problems over 25 years of business, they have always been sorted out quickly and amicably and I would be happy to recommend this company to anybody that wants to do business with them
13 augusti 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you so much for this incredible review, and for 25 years of trusting us with your business! It means a great deal to hear that you've always found us quick and fair in sorting things out.
Your recommendation is genuinely one of the best compliments we could ask for. Here's to many more years working together!
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.