I thought this company would be difficult to contact and would fob me off but I have to say their customer service was excellent. Impressed with the speed taken to resolve my query. Thank you
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is a follow up review, regarding Amazon voucher for a House of Bruar purchase. After a frustrating delay and many emails / submissions through their official contact page, I did get a helpful rep... Se mer
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Used previously, and got qualifying purchase Amazon voucher without issues - but this time I've not heard anything, months after using MyVoucherCodes. I've contacted support but haven't received... Se mer
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Disgusted with poor service, promised rewards are never sent, several times I’ve had to chase up the vouchers owed. I am very unhappy, followed instructions yet several months later waiting for my £... Se mer
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Företagsinformation
Skrivet av företaget
MyVoucherCodes helps shoppers save money when they shop online and in-store, with thousands of discount codes, voucher codes, deals and special offers from some of the UK's most popular brands and retailers. Whether you're looking for a discount code for fashion, beauty, technology, travel, food, homeware or everyday essentials, MyVoucherCodes makes it easy to discover the latest ways to save. Our team searches for and checks offers from retailers so shoppers can find relevant promotions, money-off vouchers and exclusive deals all in one place. From first-time customer discounts and percentage-off codes to free delivery offers and seasonal promotions, we help customers find opportunities to spend less at the brands they love. Our platform features offers from thousands of retailers, making it simple to compare available discounts before completing your purchase. We've been helping UK shoppers save money for over 20 years, building a trusted destination for people looking for genuine voucher codes and promotional offers. Whether you're planning a big purchase or simply looking for a better price, MyVoucherCodes is designed to make finding a deal quick and straightforward. Visit MyVoucherCodes to browse the latest discount codes, voucher codes, promotional codes, money-off offers and exclusive deals and discover how much you could save on your next purchase.
Kontaktuppgifter
Storbritannien
- www.myvouchercodes.co.uk
2,9
Medel
436 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Waste of time
I am unable to login in using the email that my voucher codes email me on, it keeps telling me there is no password assigned to this known email address.
So am unable to access the shiny £30 gift card they have asked me to review.
6 september 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello,
Thank you for leaving a review.
We are very sorry to hear that you have been experiencing errors when logging into your account.
As you are posting on a review site, we are unable to look into your account to investigate this further.
Please can you contact our customer service team on info@myvouchercodes.co.uk.
Many Thanks,
Kirsty.
Dont pay out when they should
Dont pay out when they should. signed up for broadband ages ago and never paid out amazon voucher
i have emailed their customer services numerous occasions and have been ignored.
as other people have said they will avoid paying out if they can by .
avoid at all costs.
ironic that they only respond when you complain on a review site.... suspicious is the word to use.
1 februari 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello,
Thank you for leaving your review. We are really sorry to hear that you haven't received your Amazon voucher,
If you could email us on customerservicesMVC@service.myvouchercodes.co.uk, we will be able to look into this further for you.
Many thanks,
Kirsty
Can’t get gift card despite saying it’s…
Can’t get gift card despite saying it’s ready and nobody replies to support ticket
19 augusti 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Daniel,
Thank you for leaving your review.
If you could email us on customerservicesMVC@service.myvouchercodes.co.uk, we will be able to look into this further for you.
Many thanks,
Kirsty
Purchased a stay in the Radisson hotel…
Purchased a stay in the Radisson hotel in Blackpool through the my voucher codes website. The offer was a £30 Amazon voucher when you spend £250 on a booking. The purchase was made in October 2023 for a weeks stay in June 2024. No voucher has been recieved. After constant emails to Radisson and my voucher codes neither is taking responsibilty for issuing the voucher with Radisson denying it was even part of it! So stay well clear of my voucher codes its obviously some sort of scam!
21 augusti 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Alison,
Thank you for leaving your review.
If you could email us on customerservicesMVC@service.myvouchercodes.co.uk, we will be able to look into this further for you.
Many thanks,
Kirsty
Unable to log on and reset link doesn't…
Unable to log on and reset link doesn't cwork
16 augusti 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Rod,
Thank you for leaving your review, we are sorry to hear you are unable to access your account.
If you could email us on customerservicesMVC@service.myvouchercodes.co.uk that would be great.
Many thanks,
Caitlin
Cannot access my account
13 augusti 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Rod,
Thank you for leaving your review, we are sorry to hear you are unable to access your account.
If you could email us on customerservicesMVC@service.myvouchercodes.co.uk that would be great.
Many thanks,
Caitlin
Useless
Useless. Sent code to claim voucher, but cannot login to claim it, and reset password link doesn't work.
15 juli 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello,
Thank you for leaving a review.
We are really sorry to hear that you have been unable to log into your MyVoucherCodes account.
As you are posting on a review website we are unable to view your account.
If possible, please email us on info@myvouchercodes.co.uk in order for us to look into this further for you. We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Can't login and no response from emails.
18 juli 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Wayne,
Thank you for leaving a review.
We are sorry to hear that you have been unable to log into your account.
In order for us to look into this further for you please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Please note that that we will respond to your query within 3 working days.
Many thanks,
Sophie
I couldn't log in to claim the £15…
I couldn't log in to claim the £15 Amazon voucher
17 juli 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Sue,
Thank you for leaving a review.
We are sorry to hear that you have been unable to log into your account.
In order for us to look into this further for you please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Unable to obtain voucher reward card!
Unable to obtain voucher reward card as unable to sign in. Click forgotten password link etc, no email for password reset received. And yes, it is the correct email address as that's what you had to send me the validated reward link!
16 juli 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Jude,
Thank you for leaving a review.
We are sorry to hear that you have been unable to log into your account.
In order for us to look into this further for you please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Wont use them again
Feel Cheated. Used their link for a £70 Amazon voucher when booking a break back in November 2023.
Despite numerous emails since, I have been passed around the houses with excuses as to why I have not received the voucher.
Today I am told that it's not eligible as I have breached a clause in their T & C's in that the minimum spend was not enough before VAT.
This is hidden away in clause 5 apparently.
This has taken them 8 months for them to tell me this.
Not only that but when we booked the reward said activated. How then could I it have qualified then.
I feel cheated, hiding behind unfair T & C's ?
I definitely won't use this company again
16 juli 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hi Nick,
We're very sorry to hear you're unhappy with the terms of this offer and for the time taken to provide you with an outcome into your voucher.
We appreciate that this was an inconvenience, and want to thank you for your time in getting in touch. Unfortunately the offer is based on the value the customer pays before VAT is applied. If the value without VAT does not exceed the minimum spend threshold, unfortunately you will not be eligible for the voucher.
Thank you for your time. If you want to discuss this further, please get in touch with our customer services team on info@myvouchercodes.co.uk. We're open Monday to Friday, 9am to 5:30 pm.
Thanks,
Josh
Potential scam
I had a similar unplesant experience like most of the cusomers. I wrote to their customer service department and I have not recievied a response in 2 weeks.
I would advise anyone to avoid this company as they are the biggest scammers. I booked a £1,320 hotel from Radison Blue through their referral link, but I have not received the promised £100 Amazon voucher. They get their referral bonus, but you get nothing.
30 juni 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hi Andrei,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us, and had difficulty getting in touch with our customer services.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us on info@myvouchercodes.co.uk, we're open Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Josh
Unplesant experience
Avoid this company as they are the biggest scammers. I booked a £1,300 hotel through their referral link, but I have not received the promised Amazon voucher. They get their referral bonus, but you get nothing.
30 juni 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hi Denis,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us, and had difficulty getting in touch with our customer services.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us on info@myvouchercodes.co.uk, we're open Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Josh
Cannot log in and no help from customer service
I would give more stars if I actually could use this website. I cannot log in and my multiple attempts to contact customer service and reset my password, have been left without a response. Good idea, poor execution.
28 juni 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Stella,
Thank you for leaving a review.
We sincerely apologise for the inconvenience this has caused you. We understand the importance of addressing your concerns, and we are committed to finding a solution as soon as we are able to.
As you’re posting on a review site, we are unable to view your account however, we would love to discuss this with you in order to investigate this further so we can
resolve your query.
If you would like to discuss this further with a member of our team, please feel free to email us on info@myvouchercodes.co.uk.
Many thanks,
Megan
Got there in the end!
Eventually got the promised M&S voucher from my Fred Olsen trip, took over 6 months though, and at one stage I was told I wasn't eligible.
1 september 2023
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Mark,
Thank you for leaving your feedback.
If there's anything else we can do to assist you further or improve our score please let us know. If you would like to discuss this further with a member of our team, please feel free to email us on info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm.
Many thanks,
Erin
Continuing problem
After several emails and assurances that I would be able to log into my account with passwords sent within reply i still can't access my account and therefore the promised amazon voucher. Edit, tha k you for your response Caitlin, I have contacted your company as requested multiple times as per my earlier comment .
30 april 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Lesley,
Thank you for leaving a review.
We are sorry to hear you have not enjoyed your experience with us.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Caitlin
Just received my gift card so I’m very…
Just received my gift card so I’m very happy.
29 april 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Noelyne,
We are so glad to hear you have received your gift card.
We hope to see you use our services again in the future.
Many thanks,
Jessica
Svar från MyVoucherCodes
Hello Amanda,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Got my gift card as per deal.
Got my gift card as per deal but lots of account log in issues which required several resets of password before I managed to get logged in
22 april 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Brian,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
You answered my queries promptly and…
You answered my queries promptly and was very helpful
11 april 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Petro,
Thanks for leaving a review, we are happy to hear you did enjoy your experience with us.
If you need any further help, please do not hesitate to contact us at info@myvouchercodes.com Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Leah
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.