I thought this company would be difficult to contact and would fob me off but I have to say their customer service was excellent. Impressed with the speed taken to resolve my query. Thank you
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is a follow up review, regarding Amazon voucher for a House of Bruar purchase. After a frustrating delay and many emails / submissions through their official contact page, I did get a helpful rep... Se mer
Företaget har svarat
Used previously, and got qualifying purchase Amazon voucher without issues - but this time I've not heard anything, months after using MyVoucherCodes. I've contacted support but haven't received... Se mer
Företaget har svarat
Disgusted with poor service, promised rewards are never sent, several times I’ve had to chase up the vouchers owed. I am very unhappy, followed instructions yet several months later waiting for my £... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
MyVoucherCodes helps shoppers save money when they shop online and in-store, with thousands of discount codes, voucher codes, deals and special offers from some of the UK's most popular brands and retailers. Whether you're looking for a discount code for fashion, beauty, technology, travel, food, homeware or everyday essentials, MyVoucherCodes makes it easy to discover the latest ways to save. Our team searches for and checks offers from retailers so shoppers can find relevant promotions, money-off vouchers and exclusive deals all in one place. From first-time customer discounts and percentage-off codes to free delivery offers and seasonal promotions, we help customers find opportunities to spend less at the brands they love. Our platform features offers from thousands of retailers, making it simple to compare available discounts before completing your purchase. We've been helping UK shoppers save money for over 20 years, building a trusted destination for people looking for genuine voucher codes and promotional offers. Whether you're planning a big purchase or simply looking for a better price, MyVoucherCodes is designed to make finding a deal quick and straightforward. Visit MyVoucherCodes to browse the latest discount codes, voucher codes, promotional codes, money-off offers and exclusive deals and discover how much you could save on your next purchase.
Kontaktuppgifter
Storbritannien
- www.myvouchercodes.co.uk
2,9
Medel
436 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Claiming Vouchers
Really disappointed with your service. It must be set up so that you eventually give up and you can't receive your voucher.
My voucher will have expired before I can claim it.
Have now tried 3 or 4 times to login without success.
4 mars 2025
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Michael,
Thank you for getting in touch and leaving a review. We are very sorry to hear that you haven't been able to claim your voucher and that you have been having difficulty logging into your online account.
Please could you contact our customer service team via email at info@myvouchercodes.co.uk? Our customer service team will be able to assist you with logging into your online account and help with the retrieval of your voucher.
Again, we are really sorry for any inconvenience caused and would like to thank you for brining this to our attention.
Many thanks,
Kirsty.
Brilliant discount codes available
Brilliant discount codes available! Bought my Club L London dress with one of their codes and got free shipping!
20 februari 2025
Omdöme utan inbjudan
Please avoid
Please avoid, this is a total scam. Their terms and conditions state that you will not qualify for a voucher if there was any discount applied even if you got a discount of some sort applied automatically due to an active promotion - I didn’t click any links other than “Activate reward” from myvoucher website. Dirty business! You should be ashamed
27 januari 2025
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Tanya,
Thank you for leaving a review.
We are really sorry to hear that your reward was rejected due to a discount being applied to your purchase.
Clause 6 in the terms and conditions states:
You will not be entitled to a Gift Card if you click on any other links or visit any other websites before making your purchase at the store in question or if you make use of any other offer or promotion in connection with your purchase which is provided by the Promoter or retailer (including any discounts, codes, savings, credit and/or points).
We completely understand this can be frustrating and we are really sorry for any inconvenience caused.
If you would like to discuss this further with a member of our customer service team via email info@myvouchercodes.co.uk.
Many Thanks,
Kirsty.
Genuine vouchers and rewards
16 februari 2025
Omdöme utan inbjudan
Absolutely shocking customer service
Absolutely shocking customer service. I have been waiting over 90-days for my Amazon Voucher. Have contacted customer services numerous times and it takes up to 22-days to get a response. When they do respond they employ stalling tactics by asking you to provide documentation, which when provided they then say it can take up to 90-days to receive the gift card. Well 90-days has passed and yet again nothing has been received and no one is responding to email enquiries.
6 februari 2025
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hi Barry,
Thanks for leaving us a review, and we are really sorry for any inconvenience caused.
As you're posting on a review site, we have no visibility of your account with us.
However, if you can please get back in touch with us for further investigation, please, do so via email on info@myvouchercodes.co.uk. We are open Monday - Friday, 9am - 5:30pm.
Many thanks,
Erin
Absolute con!!
Absolute con!!
Used many times and only ever received a couple of gift cards.
Still have four transactions I am waiting for and one of them is from a year ago.
2 februari 2025
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Donna,
Thank you for leaving a review, and we are very sorry to hear that you have not received your rewards.
As you're posting on a review site, we have no access to your account with us. In order for us to investigate your query further, please contact us via email on info@myvouchercodes.co.uk. We are open Monday - Friday, 9am - 5:30pm.
Again, we are very sorry for any inconvenience.
Many thanks,
Erin
No sign of gift card and over the 90 days
I have been fighting for months to get my £10 amazon gift card. I have contacted them directly, and finally got a response to send all the proof i did this and heard nothing again, its been months yet again, i keep chasing but been ignored. This was my first time using so i would advise people to avoid. I will update review if i get what is owed
7 oktober 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello,
Thank you for leaving a review.
We are really sorry to hear that you are yet to receive an update on your Amazon gift card.
All of our customer service emails are responded to within 5 working days, if you haven't received a response within this timeframe, please send us a brand new email via info@myvouchercodes.co.uk.
Again, we are really sorry for any inconvenience caused.
Many thanks,
Kirsty.
No response from customer service and voucher doesn't send automatically
Previously have managed to get vouchers sent after chasing, but current one should have been sent already (months have passed after validation) and customer service won't reply. Hopefully they will reply here.
Edit to respond to reply: I did email that address on 8th Jan, so already 9 working days and no reply.
17 januari 2025
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Lisa,
Thank you for getting in touch.
We are really sorry to hear that you've had a delay in receiving your voucher.
Please rest assured, if you have contacted our customer service team via our email address info@myvouchercodes.co.uk, they will get back to you within the next 5 working days.
Again, we are really sorry for any inconvenience caused and we thank you for your patience whilst we look into this for you.
Many Thanks,
Kirsty.
I can't get my voucher
I can't get my voucher as I get an error of 'This known email account does not have a password set. Please check your email for a password reset link.' but after attempting multiple times no email is sent
2 januari 2025
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Michael,
Thank you for leaving a review.
We are really sorry to hear that you are receiving an error message when trying to log into your account which is preventing you from collecting your voucher.
Please could you contact our customer service team directly who will be able to reset your password for your MyVoucherCodes account and ensure that you are able to access your account again.
You can contact us directly using the email address: info@myvouchercodes.co.uk
Again, we are sorry for any inconvenience this has caused and we would really like to get this resolved for you.
Many thanks,
Kirsty.
Very disappointed
Although I get emails every day from my Voucher Codes and when logging in to get the voucher the site does not recognise my email. Numerous emails back and forth from Voucher Codes Customer service and still the website does not recognise my email. Even changed the password. So after two months still no TUi gift card.
4 november 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Janet,
Thank you for getting in touch and leaving us a review.
We are very sorry to hear that you have been experiencing difficulty logging into your MyVoucherCodes account which is resulting in your not being able to claim your gift-card.
We understand that you have previously contacted customer service before to get this resolved, but we would really like to look into this again for you and ensure that you can get access to your gift-card.
please contact our customer service team directly via the email address - info@myvouchercodes.co.uk
Again, we are very sorry for any inconvenience caused and we appreciate you bringing this to our attention.
Many thanks,
Kirsty
Brilliant site for discount vouchers…
Brilliant site for discount vouchers and all running.
Got my Ninja through My Voucher codes and it was in the sale and I also got a £15 Amazon Voucher.
After waiting for the return window to close, I got the voucher. No hassle using it at all.
I never look for other discount sites now it My Voucher without a doubt.
17 november 2024
Omdöme utan inbjudan
Voucher arrived exactly as promised…
Voucher arrived exactly as promised when I signed up
19 december 2024
Omdöme utan inbjudan
I was happy to finally receive my…
I was happy to finally receive my Amazon gift card from Morrisons. It was a bit of a wait but it was worth it . Thanks.
17 december 2024
Omdöme utan inbjudan
Straight forward and easy to deal with.
18 december 2024
Omdöme utan inbjudan
You won’t receive your reward.
Like many of the other reviews here it has been impossible to claim my reward - basically impossible to register or login to an account to claim.
Erin from my voucher codes has been in touch with me - sad to see lots of others have had contact with the same person.
Dell please take note - this is a scam website, it’s a disgrace that you are associated with them.
13 december 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Joseph,
Thank you for leaving a review.
We are really sorry to hear that you have been unable to claim your reward.
We are glad that you were contacted by one of our customer service agent. If you are still experiencing the issues claiming your reward, please contact our customer service team directly.
You can contact us directly using the email address: info@myvouchercodes.co.uk
Again, we are sorry for any inconvenience this has caused and we would really like to get this resolved for you.
Many thanks,
Kirsty.
Morrisons - A warning to all to read the T&C…
A warning to all to read the T&Cs carefully, as I believe based on those MyVoucherCodes must have a very low rate of awarding their voucher. Shopped with Morrisons who provided a multi buy discount on some products that were purchased, which was apparently enough to breach the T&Cs despite no actual discount code being used by me as customer. Would not use them again!
11 december 2024
Svar från MyVoucherCodes
Hello Sebastiaan,
We are really sorry to hear that your voucher has been rejected due to the terms and conditions not being followed at the time of purchase.
Clause 6 in the terms and conditions states:
You will not be entitled to a Gift Card if you click on any other links or visit any other websites before making your purchase at the Morrisons store or if you make use of any other offer or promotion in connection with your purchase which is provided by the Promoter or Morrisons (including any discounts, codes, savings, credit and/or points).
Again, we are very sorry for any inconvenience this causes and if you would like to discuss this further, please contact a member of our customer service team via email info@myvouchercodes.com.
Many thanks,
Kirsty.
Terrible Experience – Extremely Disappointed!
I’ve had an absolute nightmare with this company. I’ve been waiting for a voucher that has been pending since August. Despite sending multiple emails with all the required details, I’ve received absolutely no response. I’ve sent repeated follow-ups, but have heard NOTHING in return.
It’s beyond frustrating to be ignored like this, and I’m incredibly disappointed with the lack of customer service. I would not recommend this company to anyone based on my experience.
2 december 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello,
Thank you for leaving a review.
We are really sorry to hear that you haven't received your voucher as of yet.
You would need to contact our customer service team directly who will be able to assist you with your voucher. You can contact them via email on info@myvouchercodes.co.uk.
Many thanks,
Kirsty
Have been waiting for a £15.00 Amazon…
Have been waiting for a £15.00 Amazon voucher for some items purchased at Dunelm.
Dunelm have rejected the the claim due to part of the order being returned, even with the returned items I was still within the limit for the voucher. Items returned due to being faulty (lampshades damaged in transit)
Have emailed MyVoucherCodes but no reply.
2 augusti 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Helen,
We are really sorry to hear that your reward has been declined.
Please can you get in touch with us via email, on info@myvouchercodes.co.uk as we are unable to view your account as you have posted on a review site. We are open Monday - Friday, 9am - 5:30pm.
We really appreciate your patience, and we are very sorry for the delay in our response.
Many thanks,
Erin
Easy and got my voucher same day
26 november 2024
Omdöme utan inbjudan
Unable to claim my voucher
I've been unable to claim my voucher as I can't register an account with myvouchercodes. When I try to request password in order to set up the new account I don’t receive the password reset email. Have tried multiple times with various browsers.
Have emailed info @myvouchercodes.co.uk and sent a message on their website too, but no response after a full week. Looks like I won't be able to claim the voucher which is expiring soon. Very frustrating.
19 november 2024
Omdöme utan inbjudan
Svar från MyVoucherCodes
Hello Alex,
Thanks for leaving a review, and we are really sorry to hear that you have not been able to claim your voucher.
We are very sorry for the delay in our response via email, we will look to get back in contact with you as soon as possible to resolve your query.
Again, we are very sorry for any inconvenience.
Many thanks,
Erin
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.