SÌ SECONDO LEGGI INTERNE BANCARIE CHIEDONO QUALCHE VOLTA DELUCIDAZIONI, MA, SE RIDPONDO ALLA REALTÀ', MYTU E MOLTO EFFICIENTE. TO BE CONTINUED SO. DZ
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have Mytu for over 5 years never had any problems till recently. I can’t use my own money they froze my account and the customer service is very bad they don’t respond even if it’s urgent. And... Se mer
Pues llevo con mi cuenta bloqueada desde el 20/07/2026. Pues bien, el día 20/07/2026 procedieron sin consultar nada ni pedir explicaciones, proceder al bloqueo de mi cuenta y congelación de sus fondos... Se mer
Esperienza molto positiva con il servizio Help Center di MyTu. Il supporto è stato gentile, disponibile e soprattutto molto efficiente nel fornire risposte chiare e precise alle mie richieste. Ho appr... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Experience convenient & affordable mobile banking, made for everyone.
Kontaktuppgifter
Konstitucijos pr. 7, 09307, Vilnius, Litauen
- +37052140121
- support@mytu.co
- www.mytu.co
3,8
Bra
615 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am happy using myTU
I am happy using myTU. Even when there are compliance related things, which usually take quiet long on other banks, myTU handled it fast and very satisfying :)
I can absolutely recommend them.
15 mars 2026
Omdöme utan inbjudan
Svar från myTU
Hello Nico,
Thank you very much for your kind feedback! We’re delighted to hear that you’re happy with myTU and that your experience with our compliance process was smooth and satisfying.
We truly appreciate your recommendation.
Best regards,
myTU Team
Salve a tutti qualcuno mi può aiutare…
Salve a tutti qualcuno mi può aiutare non riesco a entrare più nel app con la password d ale impostata..
25 maj 2026
Omdöme utan inbjudan
Svar från myTU
Hello Vincenzo,
We’re sorry to hear about your experience. Please note that we have already sent you an email with instructions on how to access your account again.
You can also contact us directly through our official support channels if you need any further assistance.
Best regards,
myTU Team
Definitivamente no lo recomiendo
Definitivamente no lo recomiendo. Han bloqueado mi cuenta sin justificación. Me he comunicado con su servicio al cliente y solo dicen que es por motivos de "seguridad" pero no dan más detalles, tampoco dicen lo que necesitan para aclarar el inconveniente y porsupuesto, se tomaré accion si siguen haciéndolo de esta manera. Durante el proceso, se quedan con tu dinero mientras tanto, apropiándose de forma indebida de los recursos monetarios de sus clientes.
Adicional a esto, denuncian el comentario para intentar eliminarlo y luego como no pueden, te escriben indicando que se han puesto en contacto y es totalmente falso.
24 maj 2026
Omdöme utan inbjudan
Svar från myTU
Hello Andres,
We understand your frustration, however account restrictions may be applied where additional review is required in line with regulatory and security obligations.
Please note that our team has already been in contact with you through the official support channels regarding your case. For privacy and data protection reasons, we are unable to discuss account-specific details in a public review.
Best regards,
myTU Team
Pagarbus operatyvus bendravimas su…
Pagarbus operatyvus bendravimas su klientais
23 maj 2026
Omdöme utan inbjudan
Svar från myTU
Hello Ieva,
Thank you for your kind feedback! We’re glad to hear you appreciated our respectful and prompt communication.
Best regards,
myTU Team
I‘ve changed my phone.
I‘ve changed my phone.
MyTU doesn’t work anymore after copying.
I‘ve an email to the support.
Under 10 minutes time, they‘ve called me back. I became the right information and way to fix it, additional as an email.
5 minutes later it works again!
2 maj 2026
Omdöme utan inbjudan
Svar från myTU
Hello Jörg,
Thank you very much for your detailed feedback! We’re glad to hear our support team was able to assist you quickly and help resolve the issue with your new phone so promptly.
Best regards,
myTU Team
Super bank love you
21 maj 2026
Omdöme utan inbjudan
Svar från myTU
Hello Valerija,
Thank you for your wonderful feedback! We’re delighted to hear you’re enjoying myTU so much.
Best regards,
myTU Team
Svar från myTU
Hello Maurizio,
Thank you for your kind feedback! We’re glad to hear that Francesco provided you with professional support.
We’ll be sure to share your comments with him.
Best regards,
myTU Team
Per il momento sono mal contenta o…
Per il momento sono mal contenta o fatto un bonifico dal mio conto aziendale sul conto privato mytu e la transazione e i soldi sono bloccati per verificare non so cosa,mia chiesto il estratto conto aziendale,per verifica di non so che sul bonificò si vede chiaro mio nome e cognome,da ieri soldi sono in pendente,sono molto mal contenta,mi dispiace pero non mi aspettavo una cosa cosi
15 maj 2026
Omdöme utan inbjudan
Svar från myTU
Hello Karina,
We’re sorry to hear about your experience. In some cases, transfers may be temporarily pending while additional compliance checks are carried out. These reviews are required to ensure account security and to comply with regulatory obligations.
We understand this may be frustrating, and we appreciate your patience while the review is completed. For privacy reasons, we are unable to discuss account-specific details here.
Best regards,
myTU Team
Svar från myTU
Hello Alessandro,
Thank you for your feedback! We’re glad to hear you find the app easy to use and appreciate its simple, user-friendly design.
Best regards,
myTU Team.
I had a very good experience with…
I had a very good experience with Albert from the myTU Customer Support Team. He was polite, professional, and kept me informed throughout the whole process. The issue was resolved successfully, and I really appreciate the patience and support provided. Thank you for the excellent customer service.
Thank you Albert 🙏
14 maj 2026
Omdöme utan inbjudan
Svar från myTU
Hello Pero,
Thank you very much for your kind feedback! We’re delighted to hear that Albert provided you with professional and supportive assistance throughout the process and that your issue was resolved successfully.
We’ll be sure to share your kind words with him.
Best regards,
myTU Team
Bloccano i bonifici in uscita anche se…
Bloccano i bonifici in uscita anche se inviati ad un conto a proprio nome. Follia proprio. Scappate finché siete in tempo
14 maj 2026
Omdöme utan inbjudan
Svar från myTU
Hello Gabor,
We’re sorry to hear about your experience. Please note that your transfer was temporarily pending due to a compliance review, which may be required in certain cases in line with regulatory obligations.
The review has now been completed, your transfer has been processed, and your account is operating normally. For privacy reasons, we are unable to discuss account-specific details here.
Best regards,
myTU Team
Svar från myTU
Hello Charles,
Thank you for your feedback! We’re glad to hear you had a fantastic experience with myTU.
Best regards,
myTU Team
Svar från myTU
Hello Sander,
Thank you for your great feedback! We’re glad to hear you find our service fast and reliable.
Best regards,
myTU Team
Svar från myTU
Hello,
Thank you for your feedback! We’re happy to hear you found the service quick and easy to use.
Best regards,
myTU Team
Veloce semplice sono stata guidata con…
Veloce semplice sono stata guidata con professionalita veramente pochi minuti per aprire conto e carta
Peccato che non abbiano assistenza e non rispondono a email facile fare tutto iter per aprire il conto ma poi non si hanno informazioni né assistenza rivaluta la questione è prendo in considerazione di chiudere il conto peccato sembrava perfetta
13 maj 2026
Svar från myTU
Hello Veralda,
Thank you for your kind review! We’re glad to hear the card opening process was quick and professional, and that our support team was able to assist you clearly.
Best regards,
myTU Team
Svar från myTU
Hello Bogdan,
Thank you for your feedback! We’re pleased to hear that everything is going well with myTU for you.
Best regards,
myTU Team
Svar från myTU
Hello Juris,
Thank you for your review! We’re glad to hear you’re enjoying myTU.
Best regards,
myTU Team
Leicht zu händeln
13 maj 2026
Omdöme utan inbjudan
Svar från myTU
Hello Birgit,
Thank you for your feedback! We’re happy to hear you find myTU easy to use.
Best regards,
myTU Team
An unauthorized amount was debited from…
An unauthorized amount was debited from my account twice. The company that made the debits did not respond to my inquiries, but MyTu’s customer support team stepped in and arranged for the two amounts to be refunded.
The MyTu support team member assisted me very professionally and explained the necessary steps in a way that was easy to understand, which ultimately led to a successful resolution.
7 maj 2026
Omdöme utan inbjudan
Svar från myTU
Hello Raymund,
Thank you for sharing your experience. We’re very glad to hear that our support team was able to assist you professionally and help bring the matter to a successful resolution.
We truly appreciate your trust in myTU.
Best regards,
myTU Team
Svar från myTU
Hello Pavel,
Thank you very much for your kind review! We’re happy to hear everything has been perfect for you, and we truly appreciate your support.
Best regards,
myTU Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.