Very informed about the hotels, very helpful with the need for a room to take a dog (ideally downstairs), and went the extra miles in contacting the hotel to check a couple of our questions. And a r... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Service from Booker was good. Property booked was somewhat disappointing. Staff at hotel very helpful. Property very tired. External views were magnificent but as we had a dog with us couldn’t go in... Se mer
Företaget har svarat
This is my second time booking with Mr. and Mrs. Smith! Love the attention to detail, courteous and prompt service. When travelling abroad especially to England, they are my favorite go-to booking sit... Se mer
Detail on each hotel makes it easier to decide when there are so many options. Additionally we found that the offers were even better than booking direct with the individual hotels. Thank you
Företagsinformation
Om Mr & Mrs Smith
Skrivet av företaget
Luxury and Boutique Hotels across the globe for the most discerning traveller
If you’re reading this, it’s probably because you’re a hotel lover. Or hotel curious at least. But before we get to the objects of our affection, allow us to introduce ourselves…
Mr & Mrs Smith (a nod to the classic check-in nom de plume for illicit stays of old) began life in 2003 with two adventurous hotel lovers (our real-life Mr and Mrs: James and Tamara Lohan) and has evolved into a global travel club with more than a million like-minded members.
Our carefully curated (and responsibly sourced) collection now includes hotels in the sky (if you’ve never woken up in a treehouse, we can change that), hotels in caves, hotels above water, hotels underwater (well, partially), hotels a million miles away, hotels on your doorstep…
It’s no accident that the collection is so special. Entry is by invitation only and every hotel is visited by our team and anonymously reviewed by a diverse bunch of trusted tastemakers.
Hotel club for travel lovers
Skrivet av företaget
- Helping you find and book the world’s best boutique and luxury hotels
- We are always here for you to support your choice and inspire you to book the best boutique and luxury hotels around the globe. Just visit our website, call us or chat us.
Kontaktuppgifter
Storbritannien
- www.mrandmrssmith.com
4,6
Utmärkt
7 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Booked a holiday to the Algarve
Booked a holiday to the Algarve. Great initial booking experience however I received conflicting messages regarding the deposit. It was stated that one nights accommodation would be taken one month prior to the booking date. However when written confirmation came through it stated a 50% booking
18 mars 2026
Omdöme utan inbjudan
Love the hotel selection and the…
Love the hotel selection and the assistance from the team when organizing a trip
20 mars 2026
Cliveden is my favourite place to go
Cliveden is my favourite place to go. From the moment I arrive to the moment I leave I know that my every need and desire will be taken care of. I'm Lulu, a Cavalier King Charles spaniel and they really do know how to welcome and treat dogs at Cliveden. The door is opened for me upon arrival, I get plenty of pats and adoration and the room is always well prepared for me with a comfy bed, bowls for food and drink and treats. I'm not allowed in the main restaurant but that's fine because we curl up in the bar where I sit up on the sofa and get more pats and compliments. It really is wonderful. The Astor Grill is very nice as well and they have a special dog menu. The sausages for breakfast are delicious and there are acres and acres of beautiful grounds for me to run around. Shame they won't let me in the swimming pool but I'm not that fond of water anyway. Can't wait until the next time! I would live here if I could.
10 december 2025
Omdöme utan inbjudan
Very personable and felt very valued in…
Very personable and felt very valued in his approach . I asked lots of questions and nothing seemed to much trouble
26 mars 2026
efficient and helpful
18 mars 2026
Really simple online booking process
Really simple online booking process, great selection of hotels. We always ask for Smith gift vouchers for Christmas and birthdays and then plan our little breaks! Perfect!
17 mars 2026
The room we wanted wasn't showing on…
The room we wanted wasn't showing on the website as its so new, so I called Mr & Mrs Smith and they worked directly with the property to ensure our booking was made successfully. Excellent service
22 mars 2026
Fantastic service and expertise.
Maxine H at Mr & Mrs Smith who helped us with our booking was both efficient and informative providing an excellent service.
16 mars 2026
Helpful follow up service with booking…
Helpful follow up service with booking parking a the hotel, which was very useful as I dont apeak the language of the country we were visiting.
16 mars 2026
Easy online
14 mars 2026
It has been a great experience using…
It has been a great experience using this company, very smooth process, lots of great advice and guidance.
20 mars 2026
Very easy to use
14 mars 2026
Very easy to book and delighted with…
Very easy to book and delighted with the dinner bed and breakfast deal
20 mars 2026
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