I thought I was booking a local Zumba class for a pound. 2 weeks later had 23.00 pound taken and o lying realised because I saw it on my banking up. I had no emails in my account from them. I managed... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I thought I was booking a local Zumba class for a pound. 2 weeks later had 23.00 pound taken and o lying realised because I saw it on my banking up. I had no emails in my account from them. I managed... Se mer
Företaget har svarat
Efficient and prompt customer service team. An amazing variety of online/ live stream sessions, which are easy to search for - either by day, time or type. Marking your 'favourites' makes it easy to... Se mer
Företaget har svarat
Signed up for a £1 7 day "trial" but later found out this doesn't include gym sessions and had to "upgrade" to a £24 a month plan which only includes 1 "free" (this ain't free) gym session per week, w... Se mer
Företaget har svarat
The best thing about MoveGB is the variety of exercise options on offer plus the flexibility of the scheme. Being able to freeze my membership is a real bonus for me, as I only use it Oct-March. They'... Se mer
Företaget har svarat
Skrivet av företaget
11 Laura Place, BA2 4BL, Bath, Storbritannien
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have really enjoyed being part of the MoveGB team. There is a variety of activities available to try and the staff are ALWAYS helpful, friendly and courteous. I would recommend MoveGB to anyone.

Svar från MoveGB
MoveGB are helpful, friendly and I love everything they stand for. High fives all round! 🙌

Svar från MoveGB
There are so many different activities and venues to try out. The number increases weekly. I really like the dance classes. The subscription compares well to membership of gyms etc especially the variety of choice.
I contacted Customer Services recently as I had a query with my membership in these Covid times. They were able to resolve this to my satisfaction. Thank you.

Svar från MoveGB
Sorted out my tech issue easy efficiently, and politely, and got back to meet save me waiting.....

Svar från MoveGB
I had a missed booking for my gym session on 1st October (a fault with the gym venue I believe) but the MoveGB team were able to fix it easily. To me this was really important as I'm trying to do the October challenge.

Svar från MoveGB
Excellent company to deal with. Always friendly and really helpful if you need to call for anything. Huge range of classes and the plans are such good value.

Svar från MoveGB
MoveGB Partner team (for instructors) always super fast to respond to queries, everything I have ever asked for has been done. Great customer service

Svar från MoveGB
They are great! Really quick to respond, and really understanding. Thank you very much!

Svar från MoveGB
Great friendly customer service. My issue was dealt with very quickly.

Svar från MoveGB
Great to actually speak to a friendly and helpful human being!

Svar från MoveGB
I’ve been using MoveGB for years. It has been a fenomenal tool for me to get into a healthy exercise routine. I had the opportunity to try many different classes, meeting lots of people and finding what is right for me. I had benefits for my loyalty (which is a nice add-up) and whenever I have had an issue, the customer service has been exceptional. I don’t get tired of recommending it to my friends.

Svar från MoveGB
Had a couple of issues booking in with a local gym but MoveGB were great about it all and contacted me to sort everything out. Really made me feel valued as a member. 5* customer service!!

Svar från MoveGB
I've worked with MoveGB for years now and I can't recommend them enough. As a fitness provider they've helped me reach a wider audience and are always sending new people to my classes. They are always very friendly, approachable helpful and just a great bunch to work with!

Svar från MoveGB
Not used membership due to covid. Unfortunately my classes have stopped they offered me to freeze my membership for another 3 months with option of longer if needed.

Svar från MoveGB
I love MoveGB. It is really good value, it allows me to access a wide range of classes and the live-streamed classes are a real boon during the pandemic restrictions. I will continue to use them in the future, especially when away from home. Queries are always dealt with courteously and efficiently on the phone by friendly staff.

Svar från MoveGB
Brilliant support from MoveGB team. Very efficient and knowledgeable.

Svar från MoveGB
I rang the customer helpline & the service I received was excellent.
Sean from the customer team was very professional & courteous.

Svar från MoveGB
I had a payment query and the customer support team replied quite quickly despite the Covid situation. They were extremely polite and helped me resolve my issue efficiently.

Svar från MoveGB
From an instructor's point of view, working with MOVE GB is a dream. I have previously worked with other service providers and have NOT had the same care, attention to detail or level of response. All of the agents are knowledgeable, personable and extremely helpful.
I can not recommend Move GB highly enough.
Christine x

Svar från MoveGB
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.