J'ai commandé sur le site et après 10 jours d'attente la poste m'appelle pour me dire que l'enveloppe a été réceptionnée vide. Donc j'essaye de contacter le service clients et pour l'instant pas de ré... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This has made a big difference in only 3 weeks and excited to see what further results will bring. Thought it may be placebo at first, but definitely working. Much improved in the mornings, started ex... Se mer
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I called customer support before starting my return and was explicitly told I was within the 60-day window and would have no problems. I followed every step they instructed me to take — and they sti... Se mer
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Tried this after another one I was using raised their price. Haven’t really noticed any substantial difference over the previous product. However, their subscription service is pretty bad. Zero commun... Se mer
Företaget har svarat
Företagsinformation
Om TestoPrime
Skrivet av företaget
About TestoPrime
TestoPrime is an all-natural testosterone support that can help any man take control of his youthful vitality with a flood of new and natural testosterone.
Increase physical and mental energy on demand, even after long days at the office. Support protein synthesis to help burn unwanted fat and build lean muscle. Improve motivation by increasing your confidence and overall mood.Our Ethos
Our customers’ views are incredibly important to us. If you have any issue at all, please reach out to us before leaving a review by emailing support@testoprime.com. or through Whatsapp on +4915175520956
Kontaktuppgifter
12 Payne Street, G4 0LE, Glasgow, Storbritannien
- +1 929 2424275
- support@testoprime.com
- testoprime.com
3,0
Medel
917 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Commande non reçue cb débitée
J'ai commandé sur le site et après 10 jours d'attente la poste m'appelle pour me dire que l'enveloppe a été réceptionnée vide. Donc j'essaye de contacter le service clients et pour l'instant pas de réponse parcontre mes 162 euros ont bien été débités.
22 april 2026
Omdöme utan inbjudan
Svar från TestoPrime
Bonjour Laetitia,
Nous sommes vraiment désolés d'apprendre ce qui vous est arrivé ; ce n'est certainement pas ce que nous souhaitons pour nos clients.
Nous comprenons votre inquiétude. Sachez que nous prenons ce genre de situation très au sérieux. Nous aimerions examiner votre cas et vous aider à le résoudre le plus rapidement possible.
Pour l'instant, nous ne parvenons pas à retrouver vos coordonnées à partir du nom utilisé dans cet avis. Si vous avez passé une commande chez nous, nous vous prions de bien vouloir nous communiquer les détails de votre commande afin que nous puissions mener une enquête approfondie.
Nous vous avons également envoyé une demande d'informations et nous nous pencherons sur votre cas dès que nous aurons reçu vos coordonnées.
Merci de votre patience, nous sommes là pour vous aider.
This has made a big difference in only…
This has made a big difference in only 3 weeks and excited to see what further results will bring. Thought it may be placebo at first, but definitely working. Much improved in the mornings, started exercising each day in some form which I have struggled with previously and energised throughout the day with a noticeable shift in improved confidence and sleep quality also. I would highly recommend a try, initially tried 3 bottles and since reordered 5 as a no brainer at the price concerned with the benefits it offers and all natural products within. Service was excellent also with products arriving within a few days as per confirmation email upon sale. UK customer.
2 maj 2026
Omdöme utan inbjudan
Svar från TestoPrime
Dear Customer,
Thank you so much for your wonderful feedback! We’re delighted to hear about the positive changes you’ve experienced in such a short time.
It’s great to know the product has supported your energy, routine, and overall well-being, and we truly appreciate your recommendation. We’re also glad our service met your expectations.
Thanks again for your support!
Very unsatisfied with product along…
Very unsatisfied with product along with being billed for product after canceling service.
21 april 2026
Omdöme utan inbjudan
Svar från TestoPrime
Dear Customer,
Thank you for your feedback, and we’re truly sorry to hear about your experience.
We’re sorry that you’re not satisfied with TestoPrime. Please know that we take these matters very seriously and would like to look into this further for you.
Our products are covered by a 60-day money-back guarantee, so if you’re not satisfied, we’re here to help. However, we’re currently unable to locate your details based on the name used in this review. We’ve sent a request for more information so we can investigate and resolve this as quickly as possible.
You can also contact our 24/7 customer service team. You can reach us by phone at US: +1 (626) 706-3706 (4am–6pm EST), UK: +44 1260 544706 (9am–11pm GMT), live chat over our official website: https://testoprime.com/ or email at support@testoprime.com.
We appreciate the opportunity to make this right and look forward to assisting you.
Svar från TestoPrime
Hi there, thank you for your five-star review. It would be awesome to hear more about your progress. Please keep us posted! All our loyal customers receive discounts via email regularly. Please make sure you don’t miss out on them! Should you need any assistance, please do not hesitate to get in touch with our customer service team via email, live chat or phone. We are happy to help anytime! :)
Buyer Beware
I called customer support before starting my return and was explicitly told I was within the 60-day window and would have no problems. I followed every step they instructed me to take — and they still denied my refund, claiming I was now outside the return period.
This isn't a misunderstanding. They confirmed I was eligible, gave me the runaround, and then used their own delays as grounds to deny me. The product didn't even work — I only used it for 30 days before giving up on it. They advertise a 60-day money back guarantee, but don't count on it. Don't waste your money on this product.
2 februari 2026
Omdöme utan inbjudan
Svar från TestoPrime
Dear Vincent,
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience.
We sincerely apologize for any inconvenience or confusion caused during the process.
As per our return policy, no more than two months’ worth of product can be opened and used from your original order for a claim to be eligible under our 60-day money-back guarantee. Upon inspection, our warehouse received three opened bottles, which falls outside of the eligibility criteria—this is the reason why a refund was not approved.
We understand this may not have been your expectation, and we regret any miscommunication that may have occurred. Please note that we have also sent you an email explaining this in detail, and we’re more than happy to continue assisting you there if you have any further questions or concerns.
We appreciate your feedback and the opportunity to address this.
I feel great
I feel great. I am the healthiest person my age (68) that I know.
20 februari 2026
Omdöme utan inbjudan
Svar från TestoPrime
Hi Steve,
Thank you so much for your 5-star review!
It’s wonderful to know that you feel healthy and confident—it truly means a lot to us. We appreciate you taking the time to share your experience, and we’re proud to be part of your wellness journey.
If you ever need any assistance, please don’t hesitate to reach out. We’re always here to help!
Ineffective at boosting T-levels
Started taking testoprime for fatigue and lack of energy. I never really saw an increase after taking the recommended 4 capsules/day. I had my T-levels drawn prior to starting and my total-T was 385 with free-T being 72. After taking 3 months of the supplement I had it redrawn and my total-T was 291 and free-T was 57. Would not recommend. I do not smoke, drink, and was eating healthy trying to lose weight. This did nothing to help that process. The customer service department was easy to work with (but that has nothing to do with the results of the product).
9 februari 2026
Omdöme utan inbjudan
Svar från TestoPrime
Dear Logan,
We’re truly sorry to hear that TestoPrime did not deliver the results you were hoping for, especially after consistently taking it for three months and monitoring your levels closely. We completely understand how disappointing that must feel.
Our products are formulated with natural ingredients, and while many customers begin to notice improvements around weeks 4–6, individual results can vary. Because every body responds differently, we’re unable to guarantee specific increases in testosterone levels — which is exactly why we offer a comprehensive money-back guarantee for peace of mind.
We do appreciate you acknowledging that our customer support team was helpful — that truly means a lot to us. If there is anything further we can assist you with, please don’t hesitate to reach out. Your feedback is valuable and helps us continue improving our service and products.
Extremely Poor Service
Two times in a row my account was debited and it took over 3 weeks for the product to arrive. I spoke with a customer service rep to cancel my subscription. She said it was done but the next month my account was debited again,
5 februari 2026
Omdöme utan inbjudan
Svar från TestoPrime
Dear Scott,
We’re truly sorry to hear about your experience, and we sincerely apologize for the frustration this has caused. We understand how concerning it is to see unexpected charges, especially after being assured that a subscription had been canceled. This is certainly not the experience we want for our customers, and we take concerns like this very seriously.
At this time, we’re unfortunately unable to locate your account using the name shown in the review. We’d genuinely like the opportunity to investigate what happened and make this right for you. We have already sent a request asking for your order details so we can look into this further.
In the meantime, our customer support team is available and would be happy to assist you directly. You can reach us by phone at US: +1 (626) 706-3706 (4am–6pm EST), UK: +44 1260 544706 (9am–11pm GMT), live chat over our official website: https://testoprime.com/ or email at support@testoprime.com.
We appreciate you bringing this to our attention and hope to resolve this for you as quickly as possible.
They mess up, I have to Pay!!
They shipped out product that I had canceled. Then they want me to pay to return it. Absolutely terrible customer service. I canceled the order due to the first round not giving me the results I was hoping for. Plus, swallowing 4 large capsules everyday gets a little old.
Update due to reply: this was purchased under my wife’s name due to her being on the Shop account. I will call to have this made right. I’ll update this review again once I get closure.
27 januari 2026
Omdöme utan inbjudan
Svar från TestoPrime
Dear Ian,
We’re really sorry to hear about your experience, and we completely understand how frustrating this situation must feel. This is certainly not the experience we want for our customers, and we appreciate you taking the time to share your feedback.
We take concerns like this very seriously. At the moment, we’re unable to locate your account using the name shown in the review, so we’d genuinely like the opportunity to look into this further and understand exactly what happened with your order and cancellation.
We’ve gone ahead and requested your order details so we can investigate and work toward a resolution. In the meantime, you can reach us by phone at US: +1 (626) 706-3706 (4am–6pm EST), UK: +44 1260 544706 (9am–11pm GMT), live chat over our official website: https://testoprime.com/ or email at support@testoprime.com.
Thank you again for raising this—we’d really appreciate the chance to make things right.
the time it takes to recieve and order
the time it takes to recieve and order. I don't know why it takes so long I have canceled one order because of this
I like the product but this is terrible service
6 januari 2026
Omdöme utan inbjudan
Svar från TestoPrime
Hi Jed,
We’re very sorry for the delay and for the frustration this caused. We’ve just sent you an email with the details of your order and the current delivery status so we can get this sorted out as quickly as possible.
Thank you for bringing this to our attention—we truly appreciate your patience and the chance to make things right.
C'est de voleurs
J'ai commandé une fois, en juillet 2025, depuis ils me prélèvent sans consentement et sans livraison 101.99 € tous les 3 mois.
14 januari 2026
Omdöme utan inbjudan
Svar från TestoPrime
Cher Thierry,
Nous sommes vraiment désolés d'apprendre ce qui vous est arrivé et comprenons à quel point cette situation doit être contrariant. Nous prenons ce genre de problèmes très au sérieux et vous remercions de nous l'avoir signalé.
Nous tenons à préciser que sur notre site web, les clients peuvent choisir entre un achat unique ou un abonnement avec livraison automatique, qui est proposé à un tarif réduit. Les abonnements peuvent être résiliés à tout moment, sans obligation de renouvellement. Cela dit, nous vous présentons nos sincères excuses si cette option n'était pas aussi claire qu'elle aurait dû l'être.
Après avoir consulté nos dossiers, nous constatons que votre commande d'octobre nous a été retournée et que nous vous avons envoyé un e-mail à ce moment-là pour vous proposer une réexpédition ou un remboursement, mais nous n'avons malheureusement pas reçu de réponse. En raison de l'abonnement actif, une commande de renouvellement a été traitée en janvier et cette commande est actuellement en cours d'acheminement. Nous n'avons pas non plus reçu de demande préalable de votre part pour annuler l'abonnement avant ce renouvellement.
Nous souhaitons vraiment résoudre ce problème de manière appropriée. Nous vous avons envoyé un e-mail directement afin de pouvoir examiner votre compte en détail et discuter de la meilleure façon de régler ce problème le plus rapidement possible.
Nous vous remercions de nous avoir fait part de vos commentaires et espérons avoir l'occasion de rectifier la situation.
Une cure de 3 mois n'a absolument rien…
Une cure de 3 mois n'a absolument rien donnée ! Aucun effet. Le comble, quelques jours avant les 3 mois, j'ai reçu un mail m'informant l'envoi de ma nouvelle commande ?? En regardant de plus près ma 1ère commande, je constate qu'une option, peu visible, sous forme d'abonnement est automatiquement cochée lors de la commande d'où l'envoi automatique d'une nouvelle commande avec débit de la somme sur mon compte : je trouve ça aberrant et limite frauduleux ! Alors attention si vous voulez tout de même commander... J'attends de leur nouvelle pour faire cesser ce pseudo abonnement !
2 oktober 2025
Omdöme utan inbjudan
Svar från TestoPrime
Bonjour Jacques,
Nous sommes vraiment désolés d'apprendre votre expérience et comprenons à quel point cela a dû être décevant et frustrant. Nous vous présentons nos sincères excuses pour le désagrément et la confusion causés.
Nos produits sont naturels et les résultats peuvent varier d'une personne à l'autre, ce qui signifie que certains clients peuvent ne pas obtenir les mêmes résultats dans les mêmes délais. Cela dit, nous regrettons sincèrement que le produit n'ait pas répondu à vos attentes.
En ce qui concerne l'abonnement, notre site web propose à la fois une option d'achat unique et une option d'abonnement avec une réduction, et les abonnements peuvent être résiliés à tout moment. Nous comprenons toutefois que cela n'ait pas été clairement indiqué lors du paiement, et nous vous prions de nous excuser pour cette frustration.
Après avoir examiné votre cas, nous pouvons confirmer que notre équipe d'assistance vous a déjà contacté, a annulé votre abonnement et vous a fourni les instructions de retour.
Nous prenons très au sérieux les commentaires de ce type et vous remercions de nous avoir fait part de vos préoccupations. Si vous avez d'autres questions ou besoin d'une aide supplémentaire, notre service clientèle reste à votre disposition pour vous aider.
Tried this after another one I was…
Tried this after another one I was using raised their price. Haven’t really noticed any substantial difference over the previous product. However, their subscription service is pretty bad. Zero communication when items are backlogged charges are applied immediately even though you won’t get your product for a month or more. Considering changing products again due to the fact that they cannot fulfilled orders
17 december 2025
Omdöme utan inbjudan
Svar från TestoPrime
Dear Customer,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, especially regarding the delays and lack of communication around the subscription service — we completely understand how frustrating that can be.
We take concerns like this very seriously. At the moment, we’re unable to locate your details using the name provided in the review. If you have purchased from us, we’d really like the opportunity to look into this further and make things right. We’ve already sent a request asking for your order details so we can properly investigate and assist.
You’re also very welcome to contact our 24/7 customer support team directly. You can reach us at any time by phone at US: +1 (626) 706-3706 (4am–6pm EST), UK: +44 1260 544706 (9am–11pm GMT), live chat over our official website: https://testoprime.com/ or email at support@testoprime.com.
We appreciate your honest feedback and hope to have the chance to improve your experience with us.
I likt to try the product but payment method is tricky
I likt to try the product from Netherlands, as I did some research and TestoPrime seems good product to me. However it’s only and only subscription based. It automatically deducts unless you cancel it for the next order. There’s no other option. There’s no one time purchase. I don’t understand how this strategy can be profitable for the company . If I order and like the product, naturally I will order next time as well ( and also recommend to others), but now I’m doubtful, even the price of product is totally ok with me .
Update: Thank you for the reply, I ordered the Product under #4977 . However it went only as subscription payment (and monthly).
But It's ok anyway. I don't mind. I will wait to test the product. If it works for me , most likely I will continue using it, and will edit my review. If it is not goed (for me), I don't bother to write more. It was just part of trial and error (sounds a simple shopping, already became like a story)
10 november 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Berto,
Thank you for taking the time to share your feedback — we completely understand your concerns regarding the payment options.
We’re happy to clarify that you can absolutely make a one-time purchase with TestoPrime. At checkout, you’ll see a single purchase option as well as a subscribe & save (15% off) option. You can simply select the single purchase option if you prefer not to enroll in a subscription.
We hope you enjoy using TestoPrime and that it works well for you! Please remember, you are free to cancel your subscription at any time directly from your account. If you encounter any issues or need assistance with cancellation, we’re more than happy to help — just reach out to us, and we’ll take care of it for you.
We look forward to hearing about your experience and hope you achieve the results you’re looking for!
Pubblicità ingannevole del prodotto
Pubblicità ingannevole e prodotto inefficace.
Ho acquistato 3 confezioni di TestoPrime, convinto dalle loro promesse pubblicitarie di aumento naturale del testosterone, maggiore energia e concentrazione.
Prima di iniziare il trattamento, ho effettuato un esame del testosterone: valore 4,2 ng/mL.
Dopo un mese di assunzione regolare, 4 capsule al giorno come da istruzioni, ho rifatto le analisi: valore sceso a 3,6 ng/mL.
In pratica, non solo non funziona, ma ha peggiorato i valori.
Ho contattato l’assistenza fornendo prove mediche e chiedendo il rimborso: mi è stato risposto con una trafila assurda di procedure e condizioni, quasi a scoraggiare chiunque dal reclamare.
È chiaro che si tratta di pubblicità ingannevole, basata su testimonianze “miracolose” che non trovano alcun riscontro nella realtà.
In sostanza: ho buttato 100 € per un placebo, con risultati negativi e perdita di tempo.
Diffidate dalle promesse di questo marchio — vendono illusioni, non soluzioni.
22 oktober 2025
Omdöme utan inbjudan
Svar från TestoPrime
Caro Giovanni,
Grazie per aver condiviso il tuo feedback. Ci dispiace davvero che la tua esperienza con TestoPrime non abbia soddisfatto le tue aspettative. Comprendiamo perfettamente le tue preoccupazioni e prendiamo molto sul serio questioni come questa. Ti preghiamo di notare che i risultati possono variare da persona a persona, motivo per cui offriamo una garanzia di rimborso se non sei soddisfatto del tuo ordine.
Dopo aver verificato, possiamo confermare che il nostro team di assistenza clienti ti ha già fornito le istruzioni per la restituzione via e-mail. Ti preghiamo di seguire queste istruzioni in modo da poter procedere con il rimborso una volta che gli articoli saranno stati restituiti.
Se hai bisogno di assistenza con la procedura di reso o hai ulteriori domande, il nostro team di assistenza è disponibile 24 ore su 24, 7 giorni su 7:
📧 E-mail: support@testoprime.eu
💬 Live Chat: https://it.testoprime.com
📞 Telefono:
Stati Uniti: +1 (626) 706-3706 (dalle 4:00 alle 18:00 EST)
Regno Unito: +44 1260 544706 (dalle 9:00 alle 23:00 GMT)
Ti ringraziamo per la pazienza e la comprensione mentre lavoriamo per risolvere la questione.
Terrible
The medicines are bad and dishonest because they deduct from your card without you even asking again. Terrible. I do not recommend them.
13 oktober 2025
Omdöme utan inbjudan
Svar från TestoPrime
Dear Weverthon,
We’re truly sorry to hear about your experience, and we completely understand your concern regarding the recent charge. After reviewing your account, we found that when you placed your order on June 28, you selected the monthly subscription plan of 3 bottles every 3 months. This means that a new order was automatically processed and shipped on September 28 as part of your active autoship subscription.
Please know that our customer support team has already sent you the return instructions via email to help you resolve this matter smoothly.
We sincerely apologize for any confusion this may have caused and appreciate your patience as we work to make this right for you.
Definitely worth a go
I'm now on my second lot, I was a bit dubious at first as I've been into fitness for many of my 52 years and have never used anything like this, but the last year I'd been struggling a little bit with tiredness,tried a lot of things to sort it and nothing was working, so gave testo a shot. It turned up on the Saturday morning while I was out I decided to drop the first dose around 1:30 pm just to get it in my system not sure if it was that placebo effect but at 3:30pm I was in the garden chopping down a little tree I'd been putting off for weeks after mowing the grass I'd also been putting off, my energy came back and stayed back,took a month off to see the difference by the third week I was getting tired again so got me some more and will continue to use
9 oktober 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi David,
Thank you so much for sharing your experience! We’re really glad to hear that you decided to give Testo a try and that it’s been helping you regain your energy and motivation. It’s great to know you’ve noticed the difference and are feeling the results.
We truly appreciate your trust and continued support — stories like yours mean a lot to us! Keep us updated on your progress, we’d love to hear how things continue to go for you!
tries to cancel order still shipped, trying to return no response
trying to cancel order, no response
8 september 2025
Omdöme utan inbjudan
Svar från TestoPrime
Dear Tim,
We’re truly sorry for the frustration you’ve experienced, and we completely understand how upsetting this must be. We want to resolve this with you as soon as possible.
Unfortunately, we weren’t able to locate any order details under your name in our records. To investigate further and properly assist you, we’ve sent a request for your order information so we can track down your purchase.
In the meantime, please know you can always reach us through the following:
Phone (US): +1 (626) 706-3706 (4am–6pm EST)
Phone (UK): +44 1260 544706 (9am–11pm GMT)
Live Chat: via our official website https://testoprime.com/
Email: support@testoprime.com
We truly appreciate your patience and feedback, and we’ll do everything we can to get this sorted out quickly for you.
Been using testoprime for 3 years now
Been using testoprime for 3 years now. Most likely going to change that. Its expensive for what its worth and the effects of it. You responded you have no records of me purchasing. Thats not possible when I deal with the website directly.
15 september 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Steven,
We’re truly sorry to hear that you feel this way, and we completely understand your concerns. As with all natural supplements, results can vary from person to person, which is why we offer a comprehensive money-back guarantee to give our customers peace of mind.
Unfortunately, we weren’t able to verify any order details from your name in our records. To investigate this further and properly assist you, we’ve sent a request for your order information so we can locate your purchase.
In the meantime, please know you can reach us anytime through the following:
Phone (US): +1 (626) 706-3706 (4am–6pm EST)
Phone (UK): +44 1260 544706 (9am–11pm GMT)
Live Chat: via our official website https://testoprime.com/
Email: support@testoprime.com
We truly value your feedback and patience, and we’ll do everything we can to get this sorted out for you.
My package never arrived and i dont…
My package never arrived and i dont know where its at. I live on a military base and ive had it delivered before but im dumbfounded on where my package is.
10 september 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hello Durrell,
We completely understand your concern and how frustrating it must be not knowing where your package is. Please know that we take these matters very seriously and want to help you resolve this as quickly as possible.
Unfortunately, we were unable to verify any order details from your name in our records. To investigate this further, we’ve sent a request for your order information so we can locate your package.
In the meantime, you can reach us at any time by phone at US: +1 (626) 706-3706 (4am–6pm EST), UK: +44 1260 544706 (9am–11pm GMT), live chat over our official website: https://testoprime.com/ or email at support@testoprime.com.
We truly appreciate your patience and look forward to helping you get this sorted.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Läs mer om omdömesprocessen på Trustpilot.
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