J'ai commandé sur le site et après 10 jours d'attente la poste m'appelle pour me dire que l'enveloppe a été réceptionnée vide. Donc j'essaye de contacter le service clients et pour l'instant pas de ré... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This has made a big difference in only 3 weeks and excited to see what further results will bring. Thought it may be placebo at first, but definitely working. Much improved in the mornings, started ex... Se mer
Företaget har svarat
I called customer support before starting my return and was explicitly told I was within the 60-day window and would have no problems. I followed every step they instructed me to take — and they sti... Se mer
Företaget har svarat
Tried this after another one I was using raised their price. Haven’t really noticed any substantial difference over the previous product. However, their subscription service is pretty bad. Zero commun... Se mer
Företaget har svarat
Företagsinformation
Om TestoPrime
Skrivet av företaget
About TestoPrime
TestoPrime is an all-natural testosterone support that can help any man take control of his youthful vitality with a flood of new and natural testosterone.
Increase physical and mental energy on demand, even after long days at the office. Support protein synthesis to help burn unwanted fat and build lean muscle. Improve motivation by increasing your confidence and overall mood.Our Ethos
Our customers’ views are incredibly important to us. If you have any issue at all, please reach out to us before leaving a review by emailing support@testoprime.com. or through Whatsapp on +4915175520956
Kontaktuppgifter
12 Payne Street, G4 0LE, Glasgow, Storbritannien
- +1 929 2424275
- support@testoprime.com
- testoprime.com
3,0
Medel
917 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Be VERY VERY wary of dealing either this company
Be VERY VERY wary of dealing with this company. Took initial bundle offer, received and tried. Felt no effects at all (which is fair enough as won’t work for everyone) so cancelled subscription. 3 weeks later, received another 3 bottles which I never ordered. Emailed to return and was accepted, AT MY COST. Paid for tracked and signed for delivery, which they received at 1034 on 22nd August (now 10 days ago). So far NO REFUND. Emailed 5 times now only to be fobbed off time and time again with “thanks for patience, we have passed to the return dept etc etc”. Absolute nonsense. I will be making a claim through my bank to recover the £90. As per title BE VERY VERY wary of dealing with this company. Oh, and before they try to defend themselves with their usual “we don’t recognise you by name as having purchased etc etc” my order number (for you to trace me) is 19902 and RMA# 3496640. Abysmal company.
1 september 2025
Omdöme utan inbjudan
Svar från TestoPrime
Dear Andi,
Thank you for sharing your experience with us. We’re truly sorry to hear about the frustration this situation has caused.
Having checked your account, when you placed your order on June 24, the subscription option was selected at checkout. This option provides a discount if you choose to enroll in our autoshipment program, which is why a follow-up order was automatically generated in August. Please note that at checkout, both a one-time purchase and a subscription option are available.
That said, we completely understand your concern. I can confirm that your return has already been processed for a refund. Please allow 2–5 working days for the funds to reflect in your account.
We sincerely apologize for the inconvenience caused and appreciate your patience throughout this process. Should you need any further assistance, our customer service team is available 24/7 via email, live chat, or phone.
I am here merely as an observer
I am here merely as an observer, as I've not tried the product. However, judging by the numerous 1 to 3 star reviews, it does not instil confidence. Too many businesses, including the supplements kind, are just in for the profit.
All too often the words (or similar) 'we’re really sorry for the inconvenience. This isn’t the level of service we aim to provide', are echoed, and much of it without real substance, as negative reviews remain consistent.
I also want to point out that this company's website looks so over glorified, with the wording to go with it. It reminds of how North American companies create their adverting. It's so over the top and unnecessary. The more you paint over paint, the less genuine it looks.
The reason for giving 3 stars is just for neutrality.
25 augusti 2025
Omdöme utan inbjudan
Svar från TestoPrime
Dear James,
Thank you for taking the time to share your observations. We truly value all feedback, whether from customers or observers, as it helps us continually improve. We will be forwarding your comments to the relevant team for their consideration.
We understand your concerns regarding the consistency of reviews and the impression our website may give. We want to assure you that while results can vary from person to person, we take product quality seriously and aim to provide clear and accurate information. To give customers confidence in trying our products, we also offer a money-back guarantee.
We appreciate your thoughtful perspective and the time you took to share it, as it helps us refine our services and communication.
Received expired product both times I've ordered from them
I've ordered directly from this company twice. Both times they have shipped me expired product. Then they ripped me off when they reshipped replacement. I paid for 3 bottles, and they only shipped 2 and they refused to ship the 3rd bottle. Super shady company. Don't order this brand.
24 augusti 2025
Omdöme utan inbjudan
Svar från TestoPrime
Dear Customer,
We’re truly sorry to hear about the issues you’ve experienced. We completely understand your frustration. We take matters like this very seriously.
Unfortunately, we are unable to verify anything about your identity from your name in our records. If you have ever purchased our product, we would like to investigate this issue further. Please know that we have sent a request for your order details so we can get this sorted out as quickly as possible.
You can contact our 24/7 customer service team directly for faster assistance. You can reach us at any time by phone at US: +1 (626) 706-3706 (4am–6pm EST), UK: +44 1260 544706 (9am–11pm GMT), live chat over our official website: https://testoprime.com/ or email at support@testoprime.com.
We sincerely hope to resolve this matter to your satisfaction.
Fraud
I purchased the Teto prime it made my heart rate. I forgot to cancel my subscription so I got a second monthly delivery I requested a return and refund as I had not opened my second delivery. The sales team told me they would accept my delivery, but get me in contact with the return service. The return service has not contacted me in two weeks I have sent multiple emails. This is all one giant scam so they can get me out of the return window and not give me my money back which I believe is technically fraud.
4 augusti 2025
Omdöme utan inbjudan
Svar från TestoPrime
Dear Customer,
We’re truly sorry for the inconvenience you’ve experienced. We take concerns like this very seriously and want to make things right for you.
Unfortunately, we are unable to verify anything about your identity from your name in our records. If you have ever purchased our product, we would like to investigate this issue further. Please know that we sent a request for your order details on Trustpilot on August 15 but have not received any information from you. Once we have your order details, we can resolve this promptly.
You can also contact our 24/7 customer service team directly for faster assistance. You can reach us at any time by phone at US: +1 (626) 706-3706 (4am–6pm EST), UK: +44 1260 544706 (9am–11pm GMT), live chat over our official website: https://testoprime.com/ or email at support@testoprime.com.
We sincerely hope to get this sorted for you as quickly as possible.
Great product
Great product. I did have some frustration and problems with customer service communication after a mistake in one of my orders but we got there in the end and I am satisfied with how it was resolved.
7 augusti 2025
Omdöme utan inbjudan
Svar från TestoPrime
Dear Michael,
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience and frustration this has caused. This is certainly not the level of service we strive to provide, especially to our valued long-term customers.
As agreed via email, we have just reshipped replacement bottles to you. We truly appreciate your patience and look forward to you receiving your replacement order shortly.
If there’s anything else you need in the meantime, please don’t hesitate to reach out—we’re here to help.
I started using Testoprime two years…
I started using Testoprime two years ago because my testosterone levels were low and I was looking for a way to increase it naturally. After researching I gave Testoprime a try and my testosterone levels have increased by over double. Great results!
5 augusti 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Kevyn,
Thank you so much for sharing your experience!
We’re thrilled to hear that you’ve seen such impressive results with TestoPrime—more than double your testosterone levels is truly fantastic progress. It’s great to know that the product has supported you in a natural and effective way.
Please keep us updated on your journey—we’d love to hear more about your continued progress!
It's been a month and I have yet to…
It's been a month and I have yet to notice anything - either good or bad. I'll stick with the pills until they're gone, but without any results, I'd be reluctant to buy this product again.
3 augusti 2025
Omdöme utan inbjudan
Svar från TestoPrime
Dear customer,
Thank you for sharing your experience — we’re truly sorry to hear that you haven’t noticed any changes yet.
Our products are made with 100% natural ingredients, so results and the time it takes to see them can vary significantly from person to person. While many customers start to notice benefits within a few weeks, others may take longer depending on factors like diet, lifestyle, and consistency of use.
That said, we understand your concern and appreciate your honesty. We cannot provide guarantees on exact outcomes, which is why we offer a comprehensive money-back guarantee for those who don’t see the expected results.
Unfortunately, we’re unable to verify any account or order based solely on the name provided in the review. If you’ve purchased our product, we’d love the opportunity to look into this further and make things right.
We’ve already sent a request for your order details so we can assist you as quickly as possible. In the meantime, you’re also welcome to contact our 24/7 customer service team for immediate assistance. You can reach us at any time by phone at US: +1 888-212-8930 (4am-6pm EST) or UK: +44 20 4572 3259 (9am-11pm GMT), live chat over our official website: https://testoprime.com/ or email at support@testoprime.com.
We appreciate your patience and hope to resolve this matter for you very soon.
I enjoy the product but the delivery is…
I enjoy the product but the delivery is horrible I now have been waiting for my second installment and have not received any clarification to roles and responsibilities, when I can anticipate a refund or product from your team.
30 juli 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Daniel,
Thank you for your feedback. We’re truly sorry to hear about your experience with the delivery of your second installment, and we completely understand how frustrating this must be.
We take these matters very seriously. Unfortunately, we are unable to verify any order or account details based solely on your name in the review. If you have ever purchased our product, we would like to investigate this further and make things right.
Please know that we’ve already sent a request for your order details so we can look into this as quickly as possible. In the meantime, you’re also welcome to contact our 24/7 customer service team for immediate assistance. You can reach us at any time by phone at US: +1 888-212-8930 (4am-6pm EST) or UK: +44 20 4572 3259 (9am-11pm GMT), live chat over our official website: https://testoprime.com/ or email at support@testoprime.com.
We appreciate your patience and hope to resolve this matter for you very soon.
Ik kreeg ongevraagd een bestelling
Ik kreeg ongevraagd een bestelling. #3038. Geld afgeschreven zonder mijn toestemming. Product terug gestuurd. Maar het kwam niet aan natuurlijk. Als je dit aanspreekt moet je gaan bestellen. Voor mij nooit weer. Op verzoek kan ik U alle mail toesturen.
22 juli 2025
Omdöme utan inbjudan
Svar från TestoPrime
Geachte klant,
Wij betreuren het ten zeerste dat u deze ervaring heeft gehad en bieden onze oprechte excuses aan voor het ongemak en de frustratie die dit heeft veroorzaakt. Wij begrijpen uw bezorgdheid en willen u verzekeren dat wij zaken als deze zeer serieus nemen.
Na controle kunnen wij bevestigen dat uw terugbetaling is verwerkt. Afhankelijk van uw betalingsprovider kan het 2 tot 5 werkdagen duren voordat het bedrag op uw rekening staat.
Als u nog vragen heeft of hulp nodig heeft, aarzel dan niet om contact met ons op te nemen. Wij staan klaar om u te helpen.
Didnt work for me
Tried for 5 months and didn't seem to work for me
Order #10656
30 maj 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Dees,
Thank you for your feedback, and we're truly sorry to hear that the product didn’t work for you after consistent use. We completely understand how disappointing that must be.
Since our supplements are made with 100% natural ingredients, results can vary from person to person, and that's exactly why we offer a money-back guarantee—because your satisfaction is important to us.
Having checked your order (#10656), we can confirm that your refund was processed on July 2. Please allow 2–5 working days for the funds to appear in your account, depending on your payment provider.
If there’s anything else we can assist you with, feel free to reach out—we’re here to help.
Don't know what you've got until it's gone
To be frank, I didn't know it was working until it was gone. As stated by others (including the company), it's not a miracle pill that changes your composition overnight (no supplement is); it takes 6-8 weeks of consistent use to make any difference. And it's hard to honestly account for the difference when it's happening gradually. Like a lot of people, I started TestoPrime as part of an effort to be healthier—I got back to my exercise routine, was eating better, etc. And to be honest, the testosterone boost just felt like what I was "supposed" to feel like. I couldn't tell if it was the exercise or the diet or the TestoPrime that was making the difference. So I used TestoPrime steadily for over a year. THEN I STOPPED. I didn't see any negative effects for about three weeks, but as the TestoPrime wore off, my weight began to slowly climb, and even though I kept up with my workouts and intermittent fasting, the persistent belly fat returned. After about 6 weeks, I started up TestoPrime again, and now (a month after that) I'm just starting to get back to "normal." Learned my lesson.
1 maj 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Eric,
Thank you so much for taking the time to share your experience with TestoPrime. We're really glad to hear that you've found real value in the product! You're absolutely right: consistent use, paired with healthy lifestyle choices, is key to getting the most out of it.
We appreciate loyal customers like you, and to show our thanks, we regularly send out exclusive discounts via email—be sure to keep an eye out so you don’t miss out! And of course, if you ever need any assistance, our customer service team is available 24/7 via email, live chat, or phone. We're always happy to help!
Stay strong and keep up the great work!
I am 71 years old my Testosterone…
I am 71 years old my Testosterone remains about 500 taking TestoPrime.
3 juni 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Richard,
Thank you so much for your 5-star review! We're glad to hear that you're experiencing great results with TestoPrime and maintaining healthy testosterone levels. It's always encouraging to know our product is making a positive impact.
All our loyal customers receive discounts via email regularly—make sure you don’t miss out on them! Should you need any assistance, please don’t hesitate to get in touch with our 24/7 customer service team via email, live chat, or phone. We’re happy to help anytime!
Svar från TestoPrime
Dear Customer,
Thank you so much for your kind words! 😊 We're thrilled to hear that you had an excellent experience with our customer service team. Your support means a lot to us, and we're always here if you need anything in the future!
I have to say I’m a bit disappointed…
I have to say I’m a bit disappointed with how the purchase process went. I ordered three bottles and deliberately skipped the 15% discount, then completed payment with my credit card. After that, I was redirected to the Testo site, where it seemed to hang on a page offering three more bottles for £89.
Since I didn’t want any extras, I just closed the page. But when I checked this morning, I found out the extra three bottles had been ordered anyway — which I hadn’t intended.
Once they arrive, I’ll definitely leave an honest review about whether or not the product delivers.
19 maj 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Gareth,
Thank you for sharing your experience, and we’re really sorry for the inconvenience. This isn’t the level of service we aim to provide, and we completely understand your frustration. We've sent you an email to help get this sorted. We look forward to hearing from you. If you have any questions, please feel free to get in touch with our customer service team via email, live chat or phone anytime! :)
Very helpful support when I needed help…
Very helpful support when I needed help and clarification on some products
4 maj 2025
Omdöme utan inbjudan
Svar från TestoPrime
Dear Customer,
Thank you for your kind words! We're glad our support team was able to assist you when you needed help and clarification. If you ever have more questions or need anything else, we're always here for you.
You Will Not Regret The TestoPrime Experience
TestoPrime is one of the very few products in my 75 years that does what it says it’s supposed to do. I started taking TestoPrime at age 68 after feeling the effects of low T and after trying several testosterone boosters, a friend told me about TestoPrime now at age 75 I swear most of the time I feel like I’m in my 40s and 50s. TestoPrime puts me in a good frame of mind by influencing me to take very good care of myself by eating right and walking with little or no effort. I’m sure this product will work for you too. I promise you no one paid me to wright this review, I hardly ever wright a review and when I do it’s not very flattering. Just give it a try I love for you to feel as I do at age 75. Melvin P
17 maj 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Melvin,
Thank you so much for sharing your inspiring experience with TestoPrime! We’re truly honored to hear that it's made such a positive difference in your life. It’s incredible to hear how TestoPrime has helped you feel energized, motivated, and decades younger at 75!
We’re especially glad to know it’s been part of your journey to healthier habits and daily walks. Stories like yours remind us why we do what we do. Thank you again for taking the time to write such a heartfelt review — it means the world to us!
So I ordered a big supply of Testo…
So I ordered a big supply of Testo prime. They said I did not use the correct link for the Easter discount which means I was two bottles short but they sent me the two bottles as a gesture of good faith for free so that was great I'm already used the wrong link I don't really know if I did or not but they fixed the problem either way I'm very happy
25 april 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Derek,
Thank you so much for sharing your experience! We’re really glad to hear that even though there was a mix-up with the Easter discount link, our team was able to sort it out and get those two bottles to you. Mistakes happen sometimes, but it’s great to know we could turn it around for you. We truly appreciate your kind words and your trust in us. Enjoy your TestoPrime, and feel free to reach out if you ever need anything!
Great product… it works well for me.
63 years old and looking for a boost to my weight training regime. Initially I bought 5 months worth on the basis that you need to give it a fair go, but after just a couple of weeks I started to notice a difference in strength and muscle mass. Now over a year in and haven’t missed a day. I can highly recommend it. It is a 5* product, but lost a star because although i am a regular customer, i feel saddened at missing out on deals that come up rather than rewarding loyalty. Ie… I recently bought the buy 3 get 2 free, then a week later there was the Easter Deal which was buy 3 get 3 free plus an additional 10%
4 april 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Nigel,
Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you’re seeing great results and that TestoPrime has been a strong support for your training journey!
We’re really sorry to hear that you felt a bit disappointed about missing out on a recent deal. We completely understand how that can be frustrating, especially as a loyal customer. Please know that we regularly send out exclusive offers and discounts via email to make sure our loyal customers are kept in the loop. Make sure to keep an eye on your inbox so you don’t miss out on future promotions!
If you ever need any assistance or have any questions, our 24/7 customer service team is always ready to help — whether by email, live chat, or phone. We’re happy to assist you anytime! :)
Thank you again for being such a valued part of the TestoPrime community!
works really well and even better on…
works really well and even better on the second bottle
17 april 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Kenneth,
We’re so glad to hear it’s working well for you—and even better with the second bottle! Thanks for sharing your experience with us. Consistency really does make a difference with many of our products, and it’s great to know you're seeing results.
If you ever need further assistance or have any questions, our support team is always here to help.
Looking forward to having you back for your next order!
Customer service is top notch!
13 april 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hello Chris,
Thank you so much for your kind words!
We're thrilled to hear that you had a great experience with our customer service team. Your satisfaction means everything to us, and we're always here if you need anything else.
Looking forward to serving you again soon!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.