J'ai commandé sur le site et après 10 jours d'attente la poste m'appelle pour me dire que l'enveloppe a été réceptionnée vide. Donc j'essaye de contacter le service clients et pour l'instant pas de ré... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This has made a big difference in only 3 weeks and excited to see what further results will bring. Thought it may be placebo at first, but definitely working. Much improved in the mornings, started ex... Se mer
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I called customer support before starting my return and was explicitly told I was within the 60-day window and would have no problems. I followed every step they instructed me to take — and they sti... Se mer
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Tried this after another one I was using raised their price. Haven’t really noticed any substantial difference over the previous product. However, their subscription service is pretty bad. Zero commun... Se mer
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Företagsinformation
Om TestoPrime
Skrivet av företaget
About TestoPrime
TestoPrime is an all-natural testosterone support that can help any man take control of his youthful vitality with a flood of new and natural testosterone.
Increase physical and mental energy on demand, even after long days at the office. Support protein synthesis to help burn unwanted fat and build lean muscle. Improve motivation by increasing your confidence and overall mood.Our Ethos
Our customers’ views are incredibly important to us. If you have any issue at all, please reach out to us before leaving a review by emailing support@testoprime.com. or through Whatsapp on +4915175520956
Kontaktuppgifter
12 Payne Street, G4 0LE, Glasgow, Storbritannien
- +1 929 2424275
- support@testoprime.com
- testoprime.com
3,0
Medel
917 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Never got delivered
Never got delivered, emailed twice both times received automated messages, scam
18 mars 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Lily,
I’m truly sorry to hear about your experience and any frustration this has caused. We completely understand how important it is to receive your order on time. After checking, I can confirm that we offered you a reshipment yesterday, but you opted for a refund instead. Your full refund has already been processed, and you should see the funds in your account within 2-5 working days.
If there’s anything else we can do for you, please don’t hesitate to reach out. We’re always here to help!
It has been almost two years since I…
It has been almost two years since I have been taking Testoprime and I have been getting the perfect results since I have been working out compared to recent workouts without Testoprime. I feel like my body is in its early 20 ‘s. My testosterone levels have gone up. Lots of energy, very energetic. I also have been eating with a proper diet and doing lots of cardio. Taking workout supplements, vitamins, protein shakes. It also help me lose weight and my muscles are getting ripped up properly, etc…. Looking to do more business with Testoprime. It takes years of hard work and trial and error to get the proper results. Thank you Testoprime and thank you for the workout tips and proper diets tips. Rudolf
16 mars 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Rudolf,
We’re thrilled to hear about your incredible progress with TestoPrime! It’s amazing that you’re feeling like you’re in your early 20s again. Your dedication to fitness, proper diet, and consistent workouts is truly inspiring.
We appreciate your loyalty and look forward to being part of your journey for years to come. Keep an eye on your email for exclusive discounts—we wouldn’t want you to miss out! And if you ever need assistance, our 24/7 customer service team is always here for you via email, live chat, or phone.
Wishing you continued success and gains!
Good wee pills
Tried quite a few different pills but testoprime seems to be working, although it does have the added expense of eating breakfast, never really ate breakfast that, often , due low T helped me have more energy and getting fit again
14 mars 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Jonathan,
Thank you for sharing your experience! We’re delighted to hear that TestoPrime is working well for you and helping you regain energy and get back into shape. It’s great that you’re feeling the benefits!
We look forward to hearing more about your progress as you continue your journey. If you ever have any questions or need any support, feel free to reach out.
Refund policy changed
Refund policy
When I purchased the supplement, the "100%, no questions asked, no hassle whatsoever, lifetime guarantee" was a major selling point to me as I have tried supplements before whose effects were underwhelming. That said, I was hopeful that the bold claims made would be reproduced in my case and I optimistically bought three bottles. Halfway through the second bottle, I had to admit that I wasn't seeing any of the expected effects and decided to look for a refund.
I was then told that I wouldn't get a full refund and they sent me the full text of the guarantee wording which explained I was entitled to a refund of the unopened bottles I returned plus one bottle. This I have now received although I did protest that their banner wording on the guarantee was misleading.
Just before writing this review, I visited the website again, just to check the wording only to find that there was no sign of the wording I quote above. Instead, it now offers a 60 day money back guarantee. I had not known of this and had not expedited my return of the goods and I had gone beyond this limit.
I'm not sure I can do much about this now, as I never screen-shotted the old web page, and though I received 2/3 of my money, I do feel let down. It is as if the rules were changed while I wasn't looking.
28 februari 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Colin,
Thank you for your feedback. I’m sorry to hear that you didn’t experience the expected results while using our product.
Our products are made with completely natural ingredients, so results can vary from person to person. Regarding our refund policy, we sincerely apologize for any confusion. When you placed your order in December 2024, the lifetime guarantee was still in effect. As per its terms, refunds cover one opened bottle plus any unopened bottles returned. Since you returned one sealed bottle, we processed a refund for a total of two bottles—one opened and one sealed.
We updated our refund policy in March 2025 to a 60-day money-back guarantee to provide clearer guidelines for our customers. However, since you placed your order under the previous policy, we honored the applicable terms. Unfortunately, we are unable to process a full refund, as you acknowledged and agreed to our terms and conditions at the time of purchase, which outlined the specifics of our guarantee.
We truly appreciate your feedback and will take it into account as we continue improving our policies and communication. If there's anything else we can assist you with, please don’t hesitate to reach out.
Verzending duurt lang + inklaringskosten
Verzending duurt lang, je betaald inklaringskosten, dit was aan xde voorkant niet duidelijk, zo komt er toch nog even meer dan 18 euro bovenop!!
19 februari 2025
Omdöme utan inbjudan
Svar från TestoPrime
Beste Nick,
Onze oprechte excuses voor het ongemak veroorzaakt door de verzendtijd en de inklaringskosten. We begrijpen hoe frustrerend onverwachte kosten kunnen zijn en waarderen je feedback.
Hoewel we over het algemeen geen douaneheffingen verwachten op onze producten, verschillen de douanevoorschriften per land. Eventuele extra kosten, zoals belastingen of inklaringskosten, worden opgelegd door de overheid van het land van bestemming en zijn de verantwoordelijkheid van de ontvanger. Helaas moeten deze kosten worden betaald om je pakket te ontvangen, omdat wij geen controle hebben over deze kosten.
Als je ervoor kiest om de douanekosten niet te betalen, wordt het pakket teruggestuurd naar ons magazijn en zullen we het geld terugstorten zodra we het hebben ontvangen.
Daarnaast kunnen we geen details over je bestelling verifiëren op basis van je naam alleen. Als je bij ons hebt gekocht, willen we dit graag verder onderzoeken en ervoor zorgen dat alles correct is geadresseerd. Om u van dienst te zijn, hebben we al een verzoek gestuurd voor uw bestelgegevens.
Onze klantenservice staat 24/7 voor je klaar. Je kunt ons altijd telefonisch bereiken op US: +1 (626) 706-3706, VK: +44 1260 544706, live chat op onze officiële website: https://nl.testoprime.com/, of e-mail op support@testoprime.com.
We waarderen de mogelijkheid om deze kwestie op te lossen en kijken ernaar uit om u te helpen.
Unpleasant experience recently
Unpleasant experience recently! I made an order of 6 bottles and all came with a very close expiry date (10 months or less)! Despite of communicating this to customer support and expecting an immediate action, the issue remains unresolved and probably most of the order will go to waste!
10 februari 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Ayman,
We’re truly sorry to hear about your experience and completely understand your frustration. Receiving products with a close expiry date is not the experience we want for our customers, and we take this matter very seriously.
Having checked, we’ve already sent you an email regarding this. Please take a look, and let us know if you need any further assistance.
Apologies again for the inconvenience, and we appreciate your patience.
If you have any further concerns in the meantime, please don’t hesitate to reach out.
Firstly it works.
Firstly.
Please let me encourage someone who wants to know Testo Prime is an excellent product that works as the label says.
I have been using this product for years.
My experience related to the product is extensive.
I was diagnosed with Parkinsonism 2011
It has been my opinion you have to have attitude to make it on the front foot every day Testo Prime gives me attitude.
Attitude is when you stand up and do what needs to be done "a man has to do what a man needs to do"
You are a stand up man.
27 januari 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Domenico,
Thank you for sharing your inspiring experience with Testo Prime! We're glad to hear how it's positively impacted your life and attitude.
We apologize for the initial delay with your recent purchase. Having checked, we see that you confirmed via email that you received the products today. We hope you enjoy using them, and they continue to support you as they have over the years.
If you need any further assistance, feel free to reach out. We appreciate your patience and continued trust in Testo Prime!
Was resolved after it was know what the…
Was resolved after it was know what the situation was. Service was great in resolving my issues.
2 februari 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Christopher,
Thank you for your feedback! It means the world to us to see happy customers! We will be looking forward to hearing back from you in the future regarding your progress. Should you need any assistance, please do not hesitate to get in touch with our 24/7 customer service team via email, live chat or phone. We are happy to help anytime! :)
Perfect supplement
Perfect supplement, pure ingredients.all day energy
2 februari 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Fred,
Thank you for the five-star review! We're thrilled to hear that our product met your expectations. We’d love to hear about your progress in the future! If you ever need any assistance, our 24/7 customer service team is always here to help via email, live chat, or phone.
Besteld en 3 x contact geprobeerd te…
Besteld en 3 x contact geprobeerd te leggen.
Nog steeds geen reactie of testoprime gezien helaas
10 januari 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hallo Hans,
Het spijt ons echt voor de frustratie die dit heeft veroorzaakt en we waarderen het dat je dit onder onze aandacht hebt gebracht. Jouw ervaring is belangrijk voor ons en we willen nooit dat je je niet gehoord voelt. We hebben je zojuist een e-mail gestuurd om dit zo snel mogelijk op te lossen. Hartelijk dank voor uw geduld.
Company Not Trustworthy!
I ordered at 03.12.2024, my order was correctly confirmed but no Package was delivered.
I mailed three times, but no answer!
Finally I called Paypal to get my Money back, and then wonderfully testoprime answered!
Thanks to Paypal I have my Money now, dont order at Testoprime! The Company is definitly Not trustworthy!!!
Markus
29 januari 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Markus,
We sincerely apologize for any frustration this experience has caused. We understand your concerns and take these matters very seriously.
Unfortunately, we are unable to verify any details regarding your order based on your name alone in our records. If you have purchased from us, we would like to investigate this further and ensure that everything is properly addressed. To assist you, we have already sent a request for your order details so we can look into this matter.
Please know that our customer service team is available 24/7 to help. You can reach us at any time by phone at US: +1 (626) 706-3706, UK: +44 1260 544706, live chat over our official website: https://testoprime.com/ or email at support@testoprime.com.
We truly appreciate the opportunity to make things right and hope to hear from you soon.
Did absolutely nothing for me
Did absolutely nothing for me. I feel no different taking it compared to not taking it. May work differently for different people but I’d say don’t waste your money.
1 december 2024
Omdöme utan inbjudan
Svar från TestoPrime
Hi David,
We’re sorry to hear that TestoPrime didn’t work out for you. We understand that results can vary from person to person, as everyone’s body reacts differently. That’s why we stand behind our product with a lifetime guarantee, you can give it a try for a month and see how it works for you, risk-free.
It’s also worth mentioning that TestoPrime works best when combined with a balanced diet and a healthy lifestyle to unlock its full potential.
To address your concern, we’ve sent a request for your order details to investigate this matter further. If there’s anything else we can do, please don’t hesitate to reach out. Our 24/7 customer service team is here to help anytime. You can reach us at any time by phone at US: +1 (626) 706-3706, UK: +44 1260 544706, live chat over our official website: https://testoprime.com/ or email at support@testoprime.com.
We truly appreciate your feedback and hope to find a solution for you!
Try it, you will like it.
I was in a constant bad mood and felt like my responsibilities were crushing me. I did not have a waking moment where i was actually enjoying life. So in searching for a solution i found TestoPrime and decided to try it. About two months after starting to take it, my wife of 25 years looked at me one day and said "it sure is nice to see you smile again" That just blew me away. Been taking TestoPrime for about two years now, and i have never felt better.
27 januari 2025
Omdöme utan inbjudan
Svar från TestoPrime
Dear customer,
Thank you so much for sharing your incredible experience with TestoPrime! It warms our hearts to hear how much it has positively impacted your life, especially after such a transformative journey. We’re thrilled to know you’ve been smiling more and feeling your best again.
We appreciate the review and your loyalty over the past two years. As a valued customer, we want to ensure you’re always in the loop with our discounts and exclusive offers sent via email, so you don’t miss out. If there’s ever anything you need or have questions about, our 24/7 customer service team is just an email, live chat, or phone call away. We're always here to help!
I was very sceptical at the beginning…
I was very sceptical at the beginning regarding pills to increase testosterone. I have to say having taken Testoprime for the last 3 months I have noticed a big difference. I was always feeling tired in the afternoons, my muscles were shrinking and I had no get up and go. Since taking Testoprime my body mass has increased, I have more energy and greater wellbeing. Would definitely recommend Testoprime. They are a bit pricey but there is always a deal to be had which makes them more affordable. Quick delivery and always someone at the end of the phone to talk to.
27 januari 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Alan,
Thank you for sharing your experience! We’re so glad to hear that TestoPrime has made such a difference for you. it’s great to know you’re feeling more energized and seeing positive results.
Please keep us posted on your progress! Don’t forget, our loyal customers receive regular discounts via email, so keep an eye out to snag the best deals. If you ever need any help, our 24/7 customer service team is always here for you via email, live chat, or phone. We’re happy to assist anytime! 😊
Shipping is supposed to be free…
Shipping is supposed to be free worldwide, but I’m charged for it for no reason. Wrote in to ask for an explanation and refund of shipping fee but did not receive reply despite multiple email reminders. This is causing me a lot of inconvenience. Most important of all, this is a misrepresentation on their website which clearly says worldwide free shipping.
26 januari 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Lucas,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused. We understand how frustrating this situation must be.
We’ve just sent you an email to address this and get everything sorted out as quickly as possible. Please rest assured that we’re here to assist and will do our best to resolve this issue for you promptly.
If you have any further concerns, don’t hesitate to reach out, we’re always here to help.
I feel alive and charged
I’ve been using Testo Prime for a few years now. I’m 47 years old, I work in construction industry. My experience with this product has been really good! I find myself feeling like I have the energy of man in mid twenties, and even after work I feel alive and charged enough to continue with life after a days worth of work. I really enjoy using the product especially knowing that the ingredients are all natural makes me really glad I’m not filling my body with crap!
25 januari 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Aaron,
Thank you for sharing your experience! We're thrilled to hear that Testo Prime has been helping you feel energized. Knowing that the natural ingredients are making a difference for you means a lot to us. We appreciate your continued trust in our product! Keep us updated on your progress. All our loyal customers receive discounts via email regularly. Please make sure you don’t miss out on them! Should you need any assistance, please do not hesitate to get in touch with our 24/7 customer service team via email, live chat or phone. We are happy to help anytime! :)
Recieved wrong product and communication has been terrible
I ordered a 5 month supply of regular Testoprime and paid additional for 2 day shipping. I received the package in a timely manner but it was the wrong product. They sent me their new Testoprime Recharge PM instead of what I ordered. I tried to call right before their advertisted closing time but the office was closed, so I sent an email instead. I got a prompt response asking me to send a picture of what I received along with a picture of the packing slip. I responded back with an email with the requested information. I also mentioned that I'd like my expedited shipping fee refunded. I did not receive a response for another 48 hours stating that they would "forward the information to the proper department."
I responded to that email stating that I would like a full refund with instructions on how to return the product. I have yet to hear back from them via email. I have since tried calling 4 times during normal business hours and every time it says that the offices are closed. I now have to dispute the charges with my bank and wait for that investigation to go through its process. In the meantime I am out $176 and now they just spam my email with advertisements.
10 januari 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Mike,
We sincerely apologize for the frustration and inconvenience this experience has caused you. We understand how important it is to receive the correct product on time, and we regret the initial mix-up with your order.
We want to assure you that we’ve already reshipped the correct TestoPrime via express shipping, and tracking confirms it was delivered on January 22, 2025, at 10:10 AM. Additionally, we’ve refunded your expedited shipping fee as requested.
We truly appreciate your patience, and we’re sorry for any difficulties in reaching our support team. We value your trust and are committed to making this right. If there’s anything else we can do to assist you, please don’t hesitate to reach out.
Thank you for giving us the opportunity to make this right.
No delivery, no replies on my emails
I made a 152,99€ order with TestoPrime on December 6th 2024 and got an email that it was shipped under CK144148612NL but I never received the package.
I made another 162€ order on January 7th and got email that it was shipped under CK144509894NL but yet again I never received the package.
I sent several emails. I never got a reply. I spent 314,99€ and I think I just lost that money. Very disappointed.
7 januari 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hi Nicolas,
We sincerely apologize for the inconvenience and frustration you've experienced with your orders. We understand how disappointing this must be, and we want to assure you that we are here to help.
We have just sent you an email to address this matter and to get it resolved as quickly as possible. Please check your inbox for further details, and feel free to reply if you have any additional concerns or questions.
Thank you for your patience and understanding as we work to sort this out for you.
Niks ontvangen
Niks ontvangen. 3 potten besteld (want dan krijg je korting). Niks geleverd gekregen. Gemaild diverse keren. Zonder enig resultaat
9 januari 2025
Omdöme utan inbjudan
Svar från TestoPrime
Hallo Harry,
Onze oprechte excuses voor enige verwarring of frustratie met betrekking tot je bestelling. Bij controle bleek dat je bestelling op 11 januari is geleverd. We hebben je ook een e-mail gestuurd met de volginformatie om je op de hoogte te houden.
Als je je pakket niet kunt vinden of verdere hulp nodig hebt, aarzel dan niet om contact met ons op te nemen via support@testoprime.com of via live chat op onze website https://testoprime.com/. We zijn er om je te helpen deze kwestie snel op te lossen.
Bedankt voor je begrip en we kijken ernaar uit om je verder te helpen.
I was expecting more
I was expecting more. I have 6 months taking testoprime and I don’t really feel any difference…. Maybe I have to wait a little bit longer to feel something? Who knows…?
31 december 2024
Omdöme utan inbjudan
Svar från TestoPrime
Dear customer,
Thank you for sharing your feedback, and I’m sorry to hear that you haven’t noticed a difference after using TestoPrime.
Unfortunately, we cannot verify your identity from the name provided in our records. If you’ve ever purchased our product, we’d like to investigate this further. We’ve already sent a request for your order details to get this sorted out.
Moreover, we completely understand that individual responses to supplements can vary, and while TestoPrime works for many, it may not be suitable for everyone. That’s why we offer a lifetime money-back guarantee. This allows you to try the product for one month to determine if it works for you. For the best results, TestoPrime should be used alongside a balanced diet and healthy lifestyle.
If you still have unopened bottles, we’d be happy to discuss refund options under our money-back guarantee. Please feel free to reach out to our 24/7 customer service team via phone, live chat, or email, and we’ll be happy to assist you further.
Thank you for your feedback, and we’re here to help!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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